Manual
BEFORE YOU CALL FOR SERVICE
Please check the following before calling for service. It may save you time and expense.
SOLUTION
1 • Make sure the power cord is tightly
connected to the outlet.
• Check house lights to be sure. Call your
local electric company for service.
• Fuse/circuit breaker at home doesn't work. • Replace the fuse or reset the circuit breaker.
• Range is in Demo Mode. • See page 41 for how to cancel Demo Mode.
2 Surface units do not • No power to the appliance. • See SOL[ TION for PROBLEM 1.
heat. • Surface controls improperly set. • Check if the controls have been properly
set. See page 15.
3 Surface units too hot or • Improper cookware being used. • Use pans which are flat and match the
not hot enough, diameter of the surface unit selected.
4 Surface unit stops • It is normal when turned to a lower setting.
glowing.
5 Scratches on glass • Incorrect cleaning methods were used. • Use the recommended cleaning procedure.
ceramic cooktop. See page 42-43.
• Cookware with rough bottom has been • Use smooth, flat-bottomed cookware.
used.
6 Areas of discoloration • Food spillovers not cleaned before next use. • Use the recommended cleaning procedure.
on the cooktop. See page 42-43.
7 Metal marks on • Sliding or scraping of metal pans on top. • Do not slide metal pans. When cool, clean
cooktop, with cooktop cleaning cream to remove the
marks.
8 Brown streaks or specks • Boilovers are cooked onto surface. • Use the recommended cleaning procedure.
on cooktop glass smface. See page 42-43.
9 Food in Microwave • No power to the appliance. • See SOL[ TION for PROBLEM 1.
Drawer is not heated. • Drawer controls ilnproperly set. • Check if the controls have been properly
set. See page 18-19.
• Range is in Demo Mode. • See page 41.
10 Microwave Drawer light • Light bulb is loose or burned out. • Call for service.
does not work.
11 Oven does not work. • No power to the appliance. • See SOLUTION for PROBLEM 1.
• Oven controls improperly set. • Check if the controls have been properly
set. See page 30-38.
• Allow the oven to cool below locking
temperature and then reset to the desired
setting/temperature.
• See page 41.
• Tighten or replace the bulb.
PROBLEM
Part or all of range
does not operate.
POSSIBLE CAUSE
• Power cord of range is not completely
connected to the electrical outlet.
• Power outage.
• Oven too hot.
• Range is in Demo Mode.
12 Oven light does not • Light bulb is loose or burned out.
work.
la Touch controls will not • Control Lock is on. • See page 40 to unlock.
operate.
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