Manual
BEFORE YOU CALL FOR SERVICE
PROBLEM POSSIBLE CAUSE SOLUTION
14 Lower oven will not * Lower oven door is locked. • See page 41 to unlock oven door.
open. • See 18 below.
15 Poor baking results. • Oven controls improperly set. • Check if the controls have been properly
16 Food does not broil •
properly or smokes
excessively.
set. See page 30.
• See page 29.
• Use cookware suggested in recipe.
• Do not use pans that me dented o1warped.
• See page 41.
• Place a marked glass measuring cup filled
with water on the center of the oven rack.
If the water level is uneven, refer to the
Installation Manual for leveling the range.
• Open oven door only after shortest
recommended baking time. Use Oven
Light pad to see the food in the oven.
• Check if the controls have been properly
set. See page 33.
See page 34.
See page 29.
Leave the door open to broil stop position
when using Conventional Broil.
Leave the door closed when using
Convection Broil.
• Rack position is incorrect.
• Incorrect cookware is used.
• Pan warped.
• Oven thermostat needs adjustment.
• Range not level.
• Oven door opened too frequently.
Oven controls improperly set.
Improper rack position being used.
Aluminum foil was incorrectly used.
For Conventional Broil, oven door was
closed during broiling.
• For Convection Broil, oven door was not •
closed during broiling.
17 Self-cleaning cycle does • The oven temperature is too high to set a • Allow the oven to cool and reset the
not work. self-cleaning cycle, controls.
• Oven controls improperly set. • Check if the controls have been properly
set. See page 39.
18 Oven door does not open • Oven too hot. • Allow the oven to cool below locking
after a clean cycle, temperature.
19 Strong odor or light • This is normal for a new range. • It will disappear after a few uses. Ventilate
smoke when range is the room to remove odors more quickly.
turned on. • Excessive food soils on the oven bottom. • Use a self-cleaning cycle. See page 39.
20 Display intermittently • Power failure. • Touch Set Clock pad on the display and
shows Video Demo and follow the directions. If the oven was in
Set ('lock. use, you must reset the cooking function.
21 Steam from the vent. • When using the bake or microwave feature,
it is normal to see steam from the food
coming out of the vent.
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