Operation Manual

E-16
TROUBLESHOOTING
Before calling for service, please review the Troubleshooting chart below, since the problem may not
be a unit malfunctions.
SYMPTOM
REMEDY(not a malfunction)
Odours and smoke are not
removed.
• Clean or replace the filters if they appear to be heavily
soiled. (See E-11,E-12,E-14)
The Front Monitor illuminates
green even when the air is im-
pure.
• The air could be impure at the time the unit was plugged in.
Unplug the unit, wait one minute, and plug the unit in again.
The Front Monitor illuminates or-
ange or red even when the air is
clean.
• Sensor operation is affected if the dust sensor openings are
dirty or clogged. Gently clean the dust sensors (See E-11).
A clicking or ticking sound is
heard from the unit.
• Clicking or ticking sounds may be audible when the unit is
generating ions.
The discharged air has an odour.
• Check to see if the lters are heavily soiled.
• Clean or replace the lters.
• Plasmacluster Air Puriers emit small traces of ozone which
may produce an odour.
• Is the unit installed in a location that is difcult for the sen-
sor to detect cigarette smoke?
• Are the dust sensor openings blocked or clogged?
(In this case, clean the openings.) (See E-11)
The unit does not operate when
cigarette smoke is in the air.
Filter Indicator Light is illu-
minated.
• After replacing lters, connect the power cord to an outlet
and press the Filter Reset Button. (See E-11)
The Front Monitor are turned
off.
• Check to see if the Lights OFF Mode selected. If so, then
press the Lights ON/OFF Button to activate the indicator
lights. (See E-10)
The Water Supply Indicator Light
does not illuminate when the
tank is empty.
• Check Styrofoam oat for impurities. Clean the Humidifying-
Tray. Ensure unit is located on a level surface.
Water lever in the tank does not
decrease or decreases slowly.
• Check to see if the Humidifying Tray and Water Tank are
correctly installed. Check the Humidifying Filter.
• Clean or replace the lter when it is heavily soiled
(See E-14 and E-15).
The Front Monitor lights change
colour frequently.
• The Front Monitor lights automatically change colours as
impurities are detected by the dust sensor and odour sen-
sor.
KC-C100E_Eng.indd 18 07.11.13 1:24:59 PM