Limited Warrenty Policy

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Appendix 1. Application for Warranty Extension
Warranty Extension for your 3.6kwh All in One made by Samsung SDI.
Dear customer,
Thank you for placing your trust by choosing our product as the model name of 3.6kwh All in One.
With your purchase of this Samsung SDI product you automatically benefit from all the advantages of
the Samsung SDI warranty service free for the first five years. This provides the security that, in the
event that a technical fault develops, the full functionality of your product will be restored quickly and
without fuss via the following means:
hotline for service assistance (Mo-Fr, 8am-5pm (CEST) by calling
+49 (0) 3 94 84 - 7429 - 0 (DW: 160) (Language: German)
+44 118 324 7016 (Language: English) ;
• on-site repair or replacement (by Samsung SDI or its representative)
in one week dispatch of spare/replacement parts and products.
Unplanned costs and possible loss of yield will therefore be reduced to an absolute minimum. You have
the option of extending your coverage to a total period of:
10, 15 or 20 years for inverters and
10 years for battery part
of 3.6kwh All in One Model from the date of installation date.
To do so, you must choose the warranty extension option within the first 2 weeks from installing your
product. Return the enclosed form together with a copy of your invoice for the Samsung SDI product, by
post or email to the following address:
Samsung SDI Europe GmbH
Oskar-Messter-Str. 29 Ismaning (Muenchen) Germany
E-Mail: esseuservice@samsung.com
Yours sincerely,
Samsung SDI