Software Setup Guide This manual explains how to install and configure the software that allows the machine to be used as a printer or scanner for a computer. To obtain the software described in this manual, please contact your dealer or nearest authorized service representative. Table of contents Page 2 Windows Page 3 macOS Page 18 Troubleshooting Page 21 In some countries and regions, the "Software CD-ROM" is included with the product.
Table of contents Windows / Select the software to be installed ..... 3 macOS / Installing the printer driver ..... 18 Installing the printer driver / PC-Fax driver (common procedure) ..... 4 • Standard installation / Advanced installation ..... 5 • Custom installation ..... 7 macOS / Installing the printer driver ..... 18 Printing using the IPP function ..... 20 • Installation by specifying the machine's address ..... 8 • Search for the machine and install the driver ..... 10 Troubleshooting .....
Table of contents Windows / Select the software to be installed Printer driver / PC-Fax driver Page 4 Printer Status Monitor Page 16 Scanner driver Page 17 System requirements Before installing the software described in this manual, make sure that your computer satisfies the following requirements. Operating system* Windows 8.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) The installation procedure in this section is for both the printer driver and the PC-Fax driver, although the explanations are centered on the printer driver. If you obtained the software from our website or your dealer Choose an installation method. Extract the installer that you obtained, and double-click the [Setup] icon ( ) in the [Printer] folder.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Standard installation / Advanced installation 1 3 Click the [Standard installation] button or the [Advanced installation] button. Refer to "Installing the printer driver / PC-Fax driver (common procedure) (page 4)" on how to display the "Choose an installation method" screen. 2 Select the printer driver to be installed and click the [Next] button.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Standard installation / Advanced installation 5 6 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. Set the [Run the Autoconfiguration] checkbox to and install. The options of this machine and the condition of the peripherals can be reflected in the configuration.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Custom installation Custom install is used to make detailed configuration. 1 Click the [Custom installation] button. Refer to "Installing the printer driver / PC-Fax driver (common procedure) (page 4)" on how to display the "Choose an installation method" screen. 2 Select how your MFP will be connected.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Custom installation Installation by specifying the machine's address 1 3 When you are asked how the printer is connected, select [Specify the MFP IP address] and click the [Next] button. Refer to "Custom installation (page 7)" on how to display the custom installation screen.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Custom installation 4 5 When the printer driver selection window appears, select the printer driver to be installed and click the [Next] button. Follow the instructions on the screen and proceed with installation. • Check the content of the displayed screen. Click the [Next] button to proceed with installation.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Custom installation Search for the machine and install the driver 1 3 When you are asked how the printer is connected, select [Search for MFP] and click the [Next] button. Refer to "Custom installation (page 7)" on how to display the custom installation screen.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Custom installation Using the IPP function or SSL function to print To use the SSL function, please setup the "SSL Settings" of this machine. For instructions, please download the manual from the website of the machine. 1 *2 Normally "631" should be entered for the port number. If the IPP port number has been changed on the machine, enter the new port number.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Custom installation Install the driver using an existing port Install the driver using an existing port on your computer. You can also create a new port. 1 3 Select [Use an existing port] and click the [Next] button. • You can click a [Port] that you want to change in the list and select the desired port.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Custom installation Installing the driver only It is not possible to install only the driver on a PC-Fax Driver. The menu will only show the printer driver. 1 Select [Register the driver to OS (Operating System)] and click the [Next] button. Refer to "Custom installation (page 7)" on how to display the custom installation screen.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Standard installation / Advanced installation / Custom installation Enable options and peripherals 1 4 Click the [Start] button, select [Settings] → [Device] → [Devices and Printers]. The settings are automatically configured based on the detected machine status. In Windows 8.
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Standard installation / Advanced installation / Custom installation Changing the port 1 • The "SC2 TCP/IP Port" is added when the printer driver is installed using a "Custom installation" with "Specify the MFP IP address" or "Search for MFP" selected. • The "SC2 TCP/IP Port" cannot be used if the machine is connected to an IPv6 network.
Table of contents Windows / Select the software to be installed Installing the Printer Status Monitor With this software, it is possible to check the print status, existence of a finisher, paper size, and remained paper on the computer screen. Status monitor cannot be used when the IPP function is used. 1 Download the Printer Status Monitor from our website and execute installation. For more information, consult your dealer or nearest authorized service representative.
Table of contents Windows / Select the software to be installed Installing the scanner driver 1 Double-click the [Setup] icon ( 4 ). If you obtained the software from our website or your dealer Extract the installer that you obtained, and double-click the [Setup] icon in the folder. Continue with the next steps.
Table of contents macOS / Installing the printer driver This section explains how to install and setup the printer driver when using this machine in a macOS environment. To install the printer driver with the file downloaded from the web, start from step 3. 1 6 Double-click the [MacOS] folder. (1) Insert the "Software CD-ROM" into your computer's CD-ROM drive. (2) Double-click the [CD-ROM] icon on the desktop. (3) Double-click the [MacOS] folder.
Table of contents macOS / Installing the printer driver 12 Click the [Default] icon. the printer icon, click the [Options & 16 Click Supplies] button and click the [Option] (or [Driver]) tab. the product configuration of this 17 Match machine. If the condition of this machine was automatically detected, check whether the settings are correct.
Table of contents macOS / Installing the printer driver Printing using the IPP function You can use the machine like a fax, by printing data on a machine placed remotely. 1 6 Display the [Printer browser] screen. Refer to steps 1-10 of "macOS / Installing the printer driver (page 18)" for how to display the screen. 2 The PPD file of the machine is automatically selected. Click the [IP] icon. 3 Select [IPP] in "Protocol".
Table of contents Troubleshooting This section explains common concerns, questions and countermeasures when installing the printer driver or software. Trouble with installation (Windows/macOS) ..... 22 Problem with Windows ..... 23 • The software cannot be installed ..... 22 How to setup this machine ..... 22 • The machine is not detected ..... 23 • The options and peripherals of this machine could not be automatically setup ..... 23 • Removing the software .....
Table of contents Troubleshooting Trouble with installation (Windows/macOS) ! How to setup this machine ! The software cannot be installed CHECK Delete any unneeded files and applications to increase free space on your local drive. CHECK Are you using an operating system that is not supported? Solution CHECK Is there sufficient free space on your local drive? Solution How to check the IP address of this machine Solution ! Make sure that the software can run on your operating system.
Table of contents Troubleshooting Problem with Windows ! ! The machine is not detected CHECK Solution CHECK Solution CHECK Solution Is your computer connected to the same network as this machine? The computer and this machine must be connected on the same LAN to be detected. When they are connected to a different subnetwork, click the [Specify Condition] button and input the name of this machine (host name) or IP address and search again.
Table of contents Troubleshooting ! Trouble with macOS Removing the software CHECK Solution ! To remove the software installed using the installer, follow the steps below. The machine is not detected CHECK 1) Click the [Start] button, select [Settings] → [System] → [Apps and Features]. (In Windows 8.1/Windows Server 2012, right-click the [Start] button, select [Control Panel] → [Uninstall a program].) 2) Select [SHARP Driver Uninstall Tool] and click [Uninstall].
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2020C-EN2
