Operation Manual, Troubleshooting

Table Of Contents

Image Send Problems

AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY

OR GROUP KEY) CANNOT BE STORED

Check Solution

Has the maximum number of keys

been stored?

■ Adjust the number of stored keys.

Delete addresses (one-touch keys and group keys) that are not being used.

AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY OR

GROUP KEY) CANNOT BE EDITED OR DELETED

Check Solution

Is the key being used in a reserved

transmission or a transmission in

progress?

■ Wait until the transmission is finished or cancel the reserved transmission and

then edit or delete the key.

Has your administrator enabled a

function that prevents

editing/deleting?

■ Check with your administrator.

If your administrator has enabled settings such as [Default Address Setting] and

[Inbound Routing Settings], keys cannot be edited or removed.

I WANT TO CHANGE THE FORMAT OR

COMPRESSION OF A SCANNED IMAGE

Check Solution

Use the [Format] key. ■ You can use the [Format] key to set the format and compression percentage of a

file to be saved or sent. In normal mode, you can create a file of a number of

original pages

[Specified Pages per File] can be used.

I DON'T KNOW HOW TO CHECK AN ADDRESS

WHEN SENDING AN IMAGE

Check Solution

Tap the [Address Review] key. ■ Tap the [Address Review] key to view a list of the addresses.