Guarantee terms EU Countries

SHARP PV Module - Product Guarantee/Power Output Guarantee – Release January 2021 Page 2 of 4
SESE-JCJD-21-EN-7.2
Determination of the minimum power output and the guaranteed percentage:
100% of the minimum power output is calculated from the maximum power (Pmax) stated on the nameplate
minus the tolerance also specified there.
The actual power output of the module is determined and verified under standard test conditions as follows:
Cell temperature 25 degrees Celsius; Irradiation 1,000 W/m² with AM-1.5 spectrum, on a system calibrated by
SHARP (according to DIN EN IEC 60904).
Limitation of the power output guarantee:
Excluded from the power output guarantee are power reductions, which occur due to the wear or the aging of
the solar cells themselves. Reductions of power output resulting from defects or aging processes of other
components of the delivered modules are excluded from the power output guarantee as well as reduced power
output due to external influences such as soiling and yellowing of the glass surfaces, shading effects, plant
growth, natural or artificial coatings.
Section C: Guarantee conditions
1. General requirements
1.1 Claimant (guarantee holder):
The guarantees (product and power output guarantee) are declared to the end customer only. The guarantee
statements do not apply to middlemen or installation companies or second purchasers of the modules. End users
are all purchasers of modules, who have purchased them for their own use (and not for resale purposes) or who
have purchased a building on which the modules were first installed. The module must be part of the photovoltaic
system in which it was operated for the first time.
1.2 Spatial scope:
The guarantees apply only to modules first placed on the market by SHARP in the European Union or in the
countries of Albania, Bosnia and Herzegovina, Iceland, Israel, Liechtenstein, Northern Macedonia, Montenegro,
Norway, Serbia, Switzerland, Turkey, Ukraine and the United Kingdom and which have been installed in one of
these countries.
1.3 Relationship to statutory warranty claims:
The guarantees are independent of statutory warranty claims which the claimant is entitled to against its seller,
as well as regardless of non-contractual claims. They represent an independent, voluntary and gratuitous benefit
of the guarantor to the claimant, which does not affect the quality agreements between the seller and the buyer.
1.4 Guarantee period:
Guarantee claims can only be asserted within the applicable guarantee period of 15 or 25 years, which begins
with delivery to the claimant. An extension of the guarantee period, for whatever legal reason, is excluded.
2. Exclusions
2.1 The guarantees apply to normal and proper application, installation, operation and only under normal
conditions of use. In particular, the guarantees do not include any impairment or power loss of the modules
resulting from the module
• not having been installed properly in accordance with the applicable installation Manual,
• having been transported, installed or operated without observance of the recognized technical rules,
• not having been properly stored before or during installation,
• having been insufficiently ventilated or exposed to temperatures exceeding the maximum permissible
temperatures according to the Operation Manual,
• having been used contrary to their intended purpose, e.g. used on mobile units such as vehicles and
ships,
• having been modified or interfered without the explicit consent by SHARP (e.g. by applying additional
stickers or inscriptions, drilling holes),
• having been connected to non-identical solar modules of other manufacturers or used with components
other than the associated components,