Operation Manual, Troubleshooting

General Problems

PAPER DOES NOT FEED FROM

THE PAPER TRAY

Is the paper loaded correctly into the paper tray? 16

Has the tray been prohibited in some modes (copy, print, fax, image

send, document filing)?

I DON'T KNOW HOW TO CHANGE

THE PAPER SIZE

Set the paper size used in each tray in the tray settings. 16

THE OUTPUT IS NOTICEABLY

CURLED AND UNEVEN

Remove the paper, turn it over, and reload it. Using a different paper

type may solve the problem.

THE IMAGE IS SKEWED ON THE

PAPER

Is too much paper loaded into the bypass tray? 17

Are the bypass tray guides adjusted to the width of the paper? 17

Are the original guides adjusted to the width of the paper? 17

LINES APPEAR IN THE IMAGE

Are the scanning areas of the document glass or automatic document

feeder dirty?

Is the bypass feed roller dirty? 18

Did you clean the main charger of the photoconductive drum? 18

Did you clean the PT charger of the primary transfer belt? 18

Did you clean the laser unit? 18

Did you execute Dark Streak Reduction of system setting? 18

SMUDGES APPEAR ON PRINTED

OUTPUT

Are you using paper that is not within the specifications? 18

Are you printing on pre-punched paper? 18

Does a message appear indicating the need for maintenance? 18

Remove the paper, turn it over, and reload it. Using a different paper

type may solve the problem.

WHEN PRINTING ON THICK PAPER,

THE PRINT RESULT IS DIRTY FROM

THE 2ND PAGE ON

Has the paper type been set correctly? 19

I DON'T KNOW HOW TO CHANGE

THE OUTPUT TRAY

Did you change the output tray? 19

PART OF THE IMAGE IS CUT OFF

Has the correct paper size been set? 19

Was the original placed in the correct position? 19

PRINTING TAKES PLACE ON THE

WRONG SIDE OF THE PAPER

Is the paper loaded with the print side facing in the correct direction? 20

Problem Check Page