Operation Manual, Troubleshooting

43
Fax Problems
AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY
OR GROUP KEY) CANNOT BE STORED
Check Solution
Has the maximum number of keys
been stored?
■ Adjust the number of stored keys.
Delete addresses (one-touch keys and group keys) that are not being used.
AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY
OR GROUP KEY) CANNOT BE EDITED OR
DELETED
Check Solution
Is the key being used in a reserved
transmission or a transmission in
progress?
■ Wait until the transmission is finished or cancel the reserved transmission and
then edit or delete the key.
Have functions been disabled by the
administrator?
■ Check with your administrator.
Some functions may have been disabled in the setting mode.
Has your administrator enabled a
function that prevents
editing/deleting?
■ Check with your administrator.
If your administrator has enabled settings such as [Inbound Routing Settings],
keys cannot be edited or removed.
 "Settings (administrator)"
→ [Image Send Settings]
→ [Inbound Routing (Forwarding/Storing) Settings] → [Inbound Routing Settings]
I WANT TO CHECK THE SEND/RECEIVE
HISTORY
Check Solution
Press the [Sending History] key.
(Send history only)
■ Tap the [Sending History] key (Easy Fax mode) to show the send history. In
normal mode, tap the [Sending History] key on the action panel.
Check with the [Job Status] key. ■ Tap the [Job Status] key and tap the [Fax] tab to check the status of fax jobs. To
check previous send or receive histories, tap the [Complete] key. To print
communication results, open the action panel and tap [Print Image Sending
Activity Report].
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