User Manual
31
Printing Problems
Are the network connection devices
operating normally?
■ Make sure that the routers and other network connection devices are operating
correctly.
If a device is not powered on or is in an error state, see the manual of the device
to correct the problem.
Is the I/O timeout setting too short? ■ Check with your administrator.
If the I/O timeout setting is too short, errors may occur while writing to the printer.
Ask the administrator of the machine to configure an appropriate time in "I/O
Timeout".
⇒
"Settings (administrator)"
→
[System Settings]
→
[Printer Settings]
→
[Condition Settings]
→
[Interface Settings]
→
[I/O Timeout].
Was a Notice Page printed? ■ Check the Notice Page.
A Notice Page will be printed to indicate the cause of the problem if a print job
cannot be performed as specified and the cause is not shown in the display.
Read the printed page and take appropriate actions.
For example, a Notice Page will be printed in the following situations.
• The print job is too large to fit in memory.
• A function that has been prohibited by the administrator is specified.
By factory default, Notice Pages are not printed.
Have functions been disabled by the
administrator?
■ Check with your administrator.
When user authentication is enabled, the functions that you can use may be
restricted in your user settings. Check with your administrator.
I DON'T KNOW WHICH PRINTER DRIVER TO
INSTALL
Check Solution
Check the features of each printer
driver before installing.
■ Each printer driver has specific features. Install and use the printer drivers that
match your needs.
• PCL6 printer driver
The machine supports the Hewlett-Packard PCL6 printer control languages.
Prints fast and is good for regular print jobs.
• PS printer driver
The PS printer driver supports the PostScript 3 page description language
developed by Adobe Systems Incorporated.
Excellent reproduction of images that include fine graphics.
• PPD driver
The PPD driver enables the machine to use the standard Windows PS printer
driver.
Check Solution
!
?
!