Setup guide

WHEN INSTALLATION WAS NOT

SUCCESSFUL

This section provides solutions to possible installation problems. See the following

table of contents to locate the appropriate page for your question or problem.

TROUBLESHOOTING

• The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . 64

• The machine is not detected (when connected to a network).. . . . 65

• The plug and play screen does not appear (USB connection in

Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

• The printer driver is not installed correctly by plug and play (USB

connection in Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

• The printer driver cannot be installed (Windows 2000/XP/Server

2003) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Problem Point to check Solution

The

software

cannot be

installed.

Is there sufficient free

space on your hard

drive?

Delete any unneeded files and

applications to increase free space on

your hard drive.

Are you using an

operating system that is

not supported?

Make sure that the software can run

on your operating system.

For detailed information on installation

requirements for each software

program in Windows, click the [Display

Readme] button in the installer.

In a Macintosh environment, this can

be checked in "ReadMe First" in the

[English] folder in the [Readme] folder

of the "Software CD-ROM".

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