Owner's Manual

ENGLISH

WHEN INSTALLATION WAS NOT

SUCCESSFUL

This section provides solutions to possible installation problems. See the following table of contents to

locate the appropriate page for your question or problem.

• The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

• The machine is not detected (when connected to a network).. . . . . . . . . . . . . . . . . . . . . . 39

• The plug and play screen does not appear (USB connection in Windows). . . . . . . . . . . . 39

• The printer driver is not installed correctly by plug and play (USB connection in

Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 40

• The printer driver cannot be installed (Windows 2000/XP/Server 2003) . . . . . . . . . . . . . . 40

Problem Point to check Solution

The software

cannot be installed.

Is there sufficient free space on

your hard drive?

Delete any unneeded files and applications to

increase free space on your hard drive.

Are you using an operating

system that is not supported?

Make sure that the software can run on your

operating system.

For detailed information on installation

requirements for each software program in

Windows, click the [Display Readme] button in

the installer.

In a Macintosh environment, this can be

checked in "ReadMe First" in the [US-English]

folder ([English] folder in areas other than the

U.S.) in the [Readme] folder of the "Software

CD-ROM".

TROUBLESHOOTING

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