MODEL: MX-2010U MX-2310U DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Software Setup Guide BEFORE INSTALLING THE SOFTWARE SETUP IN A WINDOWS ENVIRONMENT SETUP IN A MACINTOSH ENVIRONMENT TROUBLESHOOTING Keep this manual close at hand for reference whenever needed.
Thank you for purchasing this product. This manual explains how to install and configure the software that allows the machine to be used as a printer or scanner for a computer. This manual also explains how to install the printer drivers and software that are used when the expansion kits are installed, and how to install the scanner driver. If the software is not installed correctly or you need to remove the software, see "4. TROUBLESHOOTING" (page 40).
TABLE OF CONTENTS 1 BEFORE INSTALLING THE SOFTWARE CD-ROMS AND SOFTWARE. . . . . . . . . . . . . . . . . . . . 2 • SOFTWARE CD-ROM . . . . . . . . . . . . . . . . . . . . . . 2 • OTHER CD-ROMS . . . . . . . . . . . . . . . . . . . . . . . . . 4 VERIFYING SYSTEM REQUIREMENTS . . . . . . . . . . . 5 • SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . 5 • SOFTWARE REQUIREMENTS . . . . . . . . . . . . . . . 6 CONNECTING THE MACHINE . . . . . . . . . . . . . . . . . . 7 • CONNECTING TO A NETWORK. . . . .
1 BEFORE INSTALLING THE SOFTWARE This chapter describes the software programs that allow you to use the printer and scanner functions of the machine, the CD-ROMs that contain the software, and the pages where the installation procedures can be found. CD-ROMS AND SOFTWARE The software that can be used with the machine is on the CD-ROMs that accompany the machine and the expansion kits.
CD-ROMS AND SOFTWARE X "Software CD-ROM" that accompanies the printer expansion kit (for Windows/Macintosh) The CD-ROM does not include software for Mac OS 9.0 to 9.2.2/X v10.2.8/X v10.3.9. Contact your dealer or nearest authorized service representative if you want software for Mac OS 9.0 to 9.2.2/ X v10.2.8/X v10.3.9. Disc 1 Software for Windows • Printer driver These allow the machine to be used as a printer. - PCL6 printer driver The machine supports the Hewlett-Packard PCL6 printer control languages.
CD-ROMS AND SOFTWARE Disc 2 Software for Windows • PC-Fax driver This enables you to send a file from your computer as a fax using the same procedure as when printing the file. (When the fax option is installed.) Even if the fax function is not installed, the PC-Fax driver can be updated using the CD-ROM in the Internet fax expansion kit to enable you to send a file from your computer as an Internet fax in the same way as you print a file.
VERIFYING SYSTEM REQUIREMENTS SYSTEM REQUIREMENTS Before installing the software described in this manual, make sure that your computer satisfies the following requirements. Windows Macintosh*4 Operating system Windows 2000, Windows XP*1, Windows Server 2003*1, Windows Vista*1, Windows Server 2008*1, Windows 7*1 Mac OS 9.0 to 9.2.2, Mac OS X v10.2.8, Mac OS X v10.3.9, Mac OS X v10.4.11, Mac OS X v10.5 to 10.5.8, Mac OS X v10.6 to 10.6.
VERIFYING SYSTEM REQUIREMENTS SOFTWARE REQUIREMENTS The following requirements must be met to use the software described in this manual. Operating system environment*1 Windows Software SAPL-c printer driver Can be used in the standard configuration. PCL6 printer driver Printer expansion kit PS printer driver, PPD driver Printer expansion kit, PS3 expansion kit PC-Fax driver Facsimile expansion kit*2 Scanner driver Can be used in the standard configuration.
CONNECTING THE MACHINE CONNECTING TO A NETWORK To connect the machine to a network, connect the LAN cable to the machine's network connector. Use a shielded LAN cable. After connecting the machine to a network, be sure to configure the IP address and other network settings before installing the software. (The factory default setting for the IP address is to receive the IP address automatically when the machine is used in a DHCP environment.
2 SETUP IN A WINDOWS ENVIRONMENT This section explains how to install the software and configure settings so that the printer and scanner function of the machine can be used with a Windows computer. OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE) 1 Insert the "Software CD-ROM" into your computer's CD-ROM drive. • If you are installing the printer driver or printer status monitor, insert the "Software CD-ROM" that shows "Disc 1" on the front of the CD-ROM.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER To install the printer driver or the PC-Fax driver, follow the appropriate procedure in this section depending on whether the machine is connected to a network or connected by USB cable. ☞ WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 18) WHEN THE MACHINE IS CONNECTED TO A NETWORK This section explains how to install the printer driver and the PC-Fax driver when the machine is connected to a Windows network (TCP/IP network).
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 2 Click the [Standard installation] button. When [Custom installation] is selected, you can change any of the items below. When [Standard installation] is selected, the installation will take place as indicated below.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway]. • If you are using Windows 2000/XP/Server 2003 If a warning message regarding the Windows logo test or digital signature appears, be sure to click the [Continue Anyway] or [Yes] button.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER X Advanced installation With the advanced installation, you can select the printer driver to be installed. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 8), perform the steps below. When SAPL-c driver is installed, this installation is not performed. 1 Click the [Printer Driver] button. 3 To install the PC-Fax driver, click the [PC-Fax Driver] button on the "Disc 2" CD-ROM.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 When the printer driver selection window appears, select the printer driver to be installed and click the [Next] button. 7 Proceed with the installation by following instructions from step 5 of "Standard installation" (page 11). Click the checkbox of the printer driver to be installed so that a checkmark ( ) appears. • When the PC-Fax driver is being installed, this screen does not appear. Go to the next step.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER X Installation by specifying the machine's address When the machine cannot be found because it is not powered on or otherwise, installation is possible by entering the name (host name) or IP address of the machine. If the machine is being used on an IPv6 network, after you have installed the software as explained below, change the port as explained in "Changing to a Standard TCP/IP Port" (page 31).
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 6 When the model selection window appears, select the model name of your machine and click the [Next] button. 9 • When the SAPL-c printer driver or the PC-Fax driver is being installed, this screen does not appear. Go to the next step. When the printer driver selection window appears, select the printer driver to be installed and click the [Next] button. Click the checkbox of the printer driver to be installed so that a checkmark ( ) appears.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER X Printing using the IPP function and the SSL function The IPP function can be used to print to the machine over a network using HTTP protocol. When the machine is in a remote location, this function can be used in place of the fax function to print a higher quality image than a fax. The IPP function can also be used in combination with the SSL (encrypted communication) function to encrypt the print data.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 Enter the machine's URL and click the [Next] button. Enter the URL in the following format: Normal format: http://:631*1/ipp *1 Normally "631" should be entered for the port number. If the IPP port number has been changed on the machine, enter the new port number.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE Supported operating systems: Windows 2000*/XP*/Server 2003*/Vista*/Server 2008*/7* * Administrator's rights are required to install the software. • Make sure that a USB cable is not connected to your computer and the machine. If a cable is connected, a Plug and Play window will appear. If this happens, click the [Cancel] button to close the window and disconnect the cable.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. When the installation completed screen appears, click the [OK] button. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway].
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER When installing the PS printer driver, PPD driver, or PC-Fax driver Installation is possible even after the USB cable has been connected. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 8), perform the steps below. 1 Click the [Printer Driver] button. 3 When you are asked how the printer is connected, select [Connected to this computer] and click the [Next] button.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 6 Select whether or not you wish the printer to be your default printer and click the [Next] button. If you are installing multiple drivers, select the printer driver to be used as the default printer. If you do not wish to set one of the printer drivers as the default printer, select [No]. 7 When the printer name window appears, click the [Next] button. If you wish to change the printer name, enter the desired name and click the [Next] button.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER USING THE MACHINE AS A SHARED PRINTER If you are going to use the machine as a shared printer on a Windows network with the printer driver or the PC-Fax driver installed on a print server, follow the steps below to install the printer driver or the PC-Fax driver on the client computers. • Ask your network administrator for the server name and printer name of the machine on the network.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE After installing the printer driver, you must configure the printer driver settings appropriately for the options that have been installed and the size and type of paper loaded in the machine. Follow the steps below to configure the printer driver. If the PPD driver is installed, see "When the PPD driver is installed" (page 25).
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 Configure the image of the machine. An image of the machine is formed in the printer driver configuration window based on the options that are installed. (1) (2) (1) Select the options that are installed on the machine. (2) Click the [OK] button. To cancel the image settings, click the [Cancel] button. 6 Click the [OK] button in the printer properties window.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER X When the PPD driver is installed 1 Click the [Start] button ( ), click [Control Panel], and then click [Printer]. 3 Configure the printer driver for the options installed on the machine. • In Windows XP/Server 2003, click the [start] button and then click [Printers and Faxes]. (1) • In Windows 2000, click the [Start] button, select [Settings], and then click [Printers].
INSTALLING THE PRINTER STATUS MONITOR Printer Status Monitor is a printer utility that allows general users to check the current status of the machine on their computer screen, such as whether or not the machine is ready to print. The Printer Status Monitor shows error information such as paper misfeeds, printer configuration information (whether or not a finisher is installed, etc.) as an image, the paper sizes that can be used, and the amount of paper remaining.
INSTALLING THE SCANNER DRIVER The scanner driver (TWAIN driver) can only be used when the machine is connected to a network. When the scanner driver is installed, PC scan mode of the image send function can be used. Supported operating systems: Windows 2000*/XP*/Server 2003*/Vista*/Server 2008*/7* * Administrator's rights are required to install the software. After performing step 1 through step 5 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 8), continue the steps below.
INSTALLING THE SCANNER DRIVER 7 Select the IP address of the machine from the "Address" menu and click the [OK] button. • Be sure to ask your system administrator (network administrator) for the IP address of the machine. • The name (host name) or IP address of the machine can be directly entered in "Address". • If the port number used by the scanner function of the machine has been changed, enter a colon ":" following the IP address and then enter the port number.
INSTALLING THE PS DISPLAY FONTS Fonts that can be used by the PS printer driver are contained on the "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit. Install these fonts as needed for the PS printer driver. 1 Insert the "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit into your computer's CD-ROM drive. 6 Click the [PS Display Font] button. 2 Click the [Start] button ( ), click [Computer], and then double-click the [CD-ROM] icon ( ).
CHANGING THE PORT When using the machine in a Windows environment, follow the steps below to change the port when you have changed the IP address of the machine or have installed the PC-Fax driver when the machine is connected with a USB cable. If the machine is being used on an IPv6 network, follow the steps 1 to 3 below and see "Changing to a Standard TCP/IP Port" (page 31) for the remaining steps of the procedure to change the port.
CHANGING THE PORT 4 Select [SC2 TCP/IP Port] and then click the [New Port] button. 5 • The "SC2 TCP/IP Port" is added when the printer driver is installed using a "Custom installation" with "LPR Direct Print (Specify Address/Auto Search)" selected. • If the printer driver is installed using a "Custom installation" with "IPP" selected, the [SC-Print2005 Port] is added.
CHANGING THE PORT 3 Click the [Next] button. 4 Enter the machine's IPv6 address in [Printer Name or IP Address] and click the [Next] button. 6 Configure the port settings. (2) 5 Select [Custom] and click the [Settings] button. (3) (1) (1) Select [LPR]. (2) Enter [lp]. (3) Click the [OK] button. 7 Click the [Next] button in the screen of step 5. 8 Click the [Finish] button. 9 Click the [Close] button in the screen of step 2.
3 SETUP IN A MACINTOSH ENVIRONMENT This chapter explains how to install the PPD file to enable printing from a Macintosh and how to configure the printer driver settings. ☞ MAC OS X: this page (v10.2.8, v10.3.9, v10.4.11, v10.5 - 10.5.8, v10.6 - 10.6.2) ☞ MAC OS 9.0 - 9.2.2: page 38 • The printer expansion kit and PS3 expansion kit are required to use the machine as a printer in a Macintosh environment. In addition, the machine must be connected to a network. A USB connection cannot be used.
MAC OS X 8 Select the hard drive where the PPD file will be installed and click the [Continue] button. 11 • If you are using Mac OS X v10.5 to 10.5.8 or v10.6 to 10.6.2, click [System Preferences] in the Apple menu ( ) and select [Print & Fax] ( ). When the screen for adding a printer appears, click the button and go to step 14. • Be sure to select the hard drive on which your operating system is installed. • In Mac OS X v10.6 to 10.6.
MAC OS X + 14 Configure the printer driver. • The procedure for configuring the printer driver varies depending on the operating system version. The procedure for versions 10.4.11, 10.5 to 10.5.8 and v10.6 to 10.6.2, and the procedure for other versions are explained separately below. • The machine can print using the IPP function. If you wish to use the IPP function, see "Printing using the IPP function" (page 37) to configure the printer driver settings. v10.4.11, v10.5 - 10.5.8, v10.6 - 10.6.2 v10.2.
MAC OS X 15 16 Display printer information. (2) (1) Select the machine configuration. If you selected [Auto Select] in (3) of step 14, the machine configuration is detected and automatically configured. Check the configured settings to make sure they are correct. (1) Select [Installable Options]. If you are using Mac OS X v10.5 to 10.5.8 or v10.6 to 10.6.2, it does not appear. (1) Click the machine's name. If you are using Mac OS X v10.5 to 10.5.8 or v10.6 to 10.6.
MAC OS X X Printing using the IPP function The machine can print using the IPP function. When the machine is in a remote location, this function can be used in place of the fax function to print a higher quality image than a fax. If you wish to use the IPP function, follow these steps to select the PPD file when configuring the printer driver (step 14 on page 35). v10.4.11, v10.5 - 10.5.8, v10.6 - 10.6.2 v10.2.8, v10.3.9 (1) (1) (2) (2) (3) (3) (4) (4) (1) Select [IP Printing].
MAC OS 9.0 - 9.2.2 • If you are using Mac OS 9.0 to 9.2.2, make sure that "LaserWriter 8" has been installed and that the "LaserWriter 8" checkbox is selected in "Extensions Manager" in "Control Panels". If not, install it from the system CD-ROM supplied with your Macintosh computer. • The CD-ROM does not include software for Mac OS 9.0 to 9.2.2. Contact your dealer or nearest authorised service representative if you want software for Mac OS 9.0 to 9.2.2.
MAC OS 9.0 - 9.2.2 9 12 Select the PPD file. Select the machine configuration. (1) Select the options that are installed on the machine. (2) Select [Options 2] from the menu to change the screen and continue selecting the options that have been installed on the machine. (1) (3) Click the [OK] button. (2) You can check the options that are installed on the machine by printing out the "All Custom Setting List" in the system settings.
4 TROUBLESHOOTING WHEN INSTALLATION WAS NOT SUCCESSFUL This section provides solutions to possible installation problems. See the following table of contents to locate the appropriate page for your question or problem. • The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 • The machine is not detected (when connected to a network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WHEN INSTALLATION WAS NOT SUCCESSFUL Problem The machine is not detected (when connected to a network). The plug and play screen does not appear (USB connection in Windows). Point to check Solution Is the machine power on? If the machine is powered off, it will not be detected. Switch on the main power switch and the [POWER] key ( ) in that order. (In Windows, search again after powering on the machine.
WHEN INSTALLATION WAS NOT SUCCESSFUL Problem The printer driver is not installed correctly by plug and play (USB connection in Windows). Point to check Solution In Windows 2000/XP/Server 2003/Vista/Server 2008/7, if the machine was connected to your computer with a USB cable before the printer driver was installed from the installer, check if information on the unsuccessful installation remains in "Device Manager". (For information on "Device Manager", see Help in Windows.
REMOVING THE SOFTWARE To remove the printer driver or software installed using the installer, follow the steps below. Windows Mac OS X 1 1 Click the [start] button and then click [Control Panel]. To show the printer list, see step 11 and 12 of "MAC OS X" (page 33). In Windows 2000, click the [Start] button, point to [Settings], and click [Control Panel]. 2 Click [Uninstall a program]. 2 • In Windows 2000, double-click the [Add/Remove Programs] icon.
MX-2010U/MX-2310U Software Setup Guide SSG-SAPL-EX-ZZ
