MODEL: MX-2300N MX-2700N DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Quick Start Guide General information Functions of the machine and procedures for placing originals and loading paper. Copying Using the copy function. Printing Using the printer function. Scanning Using the scan function. Document filing Storing jobs as files on the hard drive. System settings Keep this manual close at hand for reference whenever needed. Configuring settings to make the machine easier to use.
MANUALS PROVIDED WITH THE MACHINE Printed manuals and manuals in PDF format are provided with the machine. The manuals in PDF format are stored on the hard drive in the machine. The printed manuals contain information that you should know before using the machine, including the basic procedures for operating the machine. Please read these manuals well. The manuals in PDF format provide detailed explanations of the functions of the machine.
Manuals in PDF format Manuals in PDF format can be downloaded from the Web server* in the machine. The manuals contain detailed explanations of the procedures for using the machine. To download the PDF manuals, see "How to download the manuals in PDF format" (page 3). User's Guide This manual provides information, such as basic operation procedures, how to load paper, and machine maintenance. Copier Guide This manual provides detailed explanations of the procedures for using the copy function.
ACCESSING THE WEB SERVER IN THE MACHINE When the machine is connected to a network, the machine's built-in Web server can be accessed from a Web browser on your computer. Opening the Web pages Access the Web server in the machine to open the Web pages. Start a Web browser on a computer that is connected to the same network as the machine and enter the IP address of the machine. Recommended Web browsers Internet Explorer: 6.0 or higher (Windows®) Netscape Navigator: 7.0 or higher Safari: 1.
How to download the manuals in PDF format Manuals containing detailed information on the machine can be downloaded from the Web pages. Download a manual in PDF format. (1) Click [Operation Manual Download] in the menu of the Web page. (1) (2) Select the desired language. (2) (3) (3) Select the manual that you wish to download. (4) Click the [Download] button. The selected manual is downloaded.
TABLE OF CONTENTS General information PART NAMES AND FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 OPERATION PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 USING THE TOUCH PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 USER AUTHENTICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning NETWORK SCANNER FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 SCANNING AN ORIGINAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 CHANGING THE RESOLUTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 SELECTING THE EXPOSURE AND EXPOSURE MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General information This section provides general information about the machine, including the names and functions of the parts of the machine and its peripheral devices, and the procedures for placing originals and loading paper. X PART NAMES AND FUNCTIONS . . . . . . . . . . . . . . . . . . 8 X OPERATION PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 X USING THE TOUCH PANEL . . . . . . . . . . . . . . . . . . . . . 12 X USER AUTHENTICATION . . . . . . . . . . . . . . . . . . . . . . .
PART NAMES AND FUNCTIONS Exterior (2) (1) (4) (5) (6) (3) (14) (8) (1) Automatic document feeder This automatically feeds and scans multiple originals. Both sides of 2-sided originals can be scanned at once. (2) Document feeder tray Place the originals in this tray when using the automatic document feeder. (3) Document glass This is used to scan books and other originals that cannot be scanned using the automatic document feeder. (4) Front cover Open to replace a toner cartridge.
Interior (15) (15) Main power switch (16) (16) Bypass tray This is used to power on the machine. When using the fax function or Internet fax function, always keep this switch in the "ON" position. Special types of paper can be fed from the bypass tray. Peripheral devices The following are some of the peripheral devices that are available. For information on the other peripheral devices, see "4. PERIPHERAL DEVICES" in the User's Guide.
OPERATION PANEL Touch panel [SYSTEM SETTINGS] key Messages and keys appear in the LCD display. Operations are performed by directly touching the displayed keys with your fingers. When a key is touched, a beep sounds and the selected item is highlighted. This lets you check an operation as you perform it. Press this key to display the system settings screen. The system settings can be adjusted to make the machine easier to use, such as configuring paper tray settings and storing addresses.
Numeric keys [CLEAR] key These are used to enter the number of copies, fax numbers, and other numbers. Press this key to return settings such as the number of copies to "0". [LOGOUT] key ( ) When user authentication is enabled, press this key to log out after using the machine. When using the fax function, this key can be pressed to send tone signals on a pulse dial line. [#/P] key ( ) Press this key to use a job program when using the copier function.
USING THE TOUCH PANEL The touch keys that appear in the touch panel are grouped for easy operation. The layout and functions of the touch keys are explained below. Settings related to the original are generally grouped together on the left side of the base screen. This appears when one or more special modes are selected. Touch the icon to check what modes are selected. Ready to scan for copy. This indicates that an original has been placed in the automatic document feeder.
USER AUTHENTICATION When user authentication is enabled in the system settings, you must log in before using the machine. User authentication is initially disabled. When you have finished using the machine, log out. User authentication methods There are two methods for performing user authentication: login by user number and login by login name and password. Please ask the administrator of the machine for the information that is required to log in.
PLACING ORIGINALS The automatic document feeder can be used to automatically scan many originals at once. This saves you the trouble of manually feeding each original. For originals that cannot be scanned using the automatic document feeder, such as a book or a document with notes attached, use the document glass. Using the automatic document feeder When using the automatic document feeder, place the originals in the document feeder tray. Adjust the original guides to the width of the originals.
CHANGING PAPER IN A TRAY To change the paper in a tray, you must load the desired paper in the tray and then change the tray settings in the machine to specify the loaded paper. As an example, this section explains how to change the paper in tray 1 from 8-1/2" x 14" (B4) plain paper to 8-1/2" x 11" (A4) recycled paper. Loading paper in a tray Pull out the paper tray. If paper remains in the tray, remove it. Move the two guides on the tray to change the size from 8-1/2" x 14" (B4) to 8-1/2" x 11" (A4).
Changing the tray settings When you change the paper in a tray, the tray settings in the system settings must also be changed. Press the [SYSTEM SETTINGS] key.
Names of the trays (6) (5) (1) Tray 1 (2) Tray 2 (3) Tray 3 (1) (2) (3) (4) (4) Tray 4 (5) Tray 5 (large capacity tray) (6) Bypass tray Paper that can be loaded in each tray Type Tray1/Tray2 Acceptable paper sizes Plain Paper, Pre-Printed, Recycled Paper, Letter Head, Pre-Punched, Color Inch AB Type Tray3/Tray4 Tray5 (large capacity tray) Acceptable paper sizes Inch AB Inch AB Bypass tray A4, B5, 8-1/2" x 11" 12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R
Other trays Bypass tray The side to be copied on must be face down! When loading 12" x 18", 11" x 17", 8-1/2" x 14", or 81/2" x 13"R size paper, pull out the tray extension. The maximum number of sheets that can be loaded in the bypass tray is approximately 100 for plain paper and approximately 20 for postcards. Special types of paper that cannot be loaded in other trays can be loaded in the bypass tray. Loading special paper Loading postcards Place postcards face down in the indicated orientation.
Copying This section explains the basic procedures for using the copier function. This section also introduces the various types of copying that can be performed using the special modes. X MAKING COPIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 X 2-SIDED COPYING (Automatic Document Feeder) . . 21 X COPYING ON SPECIAL PAPER (Bypass Copy). . . . . 22 X SELECTING THE EXPOSURE MODE . . . . . . . . . . . . . 24 X FITTING THE COPY IMAGE TO THE PAPER (Automatic Ratio Selection) . . . . . . . .
MAKING COPIES This is the most basic procedure for making copies. 1-sided original Press the [COPY] key. LINE DATA IMAGE SEND COPY 1 PRINT READY DATA DOCUMENT FILING 1-sided copy SYSTEM JOB STATUS SETTINGS LOGOUT The base screen of copy mode appears. Ready to scan for copy. 0 Full Color Color Mode 2-Sided Copy Output Job Detail Settings Auto Exposure 100% Copy Ratio 81/2x11 81/2x11 2. 81/2x11R 3. 81/2x14 4. 11x17 Special Modes 1.
2-SIDED COPYING (Automatic Document Feeder) You can use the automatic document feeder to make automatic 2-sided copies without the bother of manually turning the originals over and re-inserting them. This section explains how to copy 1-sided originals onto both sides of the paper. 1-sided original 2-sided copy 1 The side to be scanned must be face up! Place the originals. Ready to scan for copy.
COPYING ON SPECIAL PAPER (Bypass Copy) Use the bypass tray to copy on special types of paper such as heavy paper, envelopes, and tab paper. This section explains how to load 8-1/2" x 11" heavy paper in the bypass tray. Original Copy on heavy paper 1 The side to be scanned must be face up! Place the originals. When using the document glass, place the original with the side to be scanned face down.
Select paper settings in the touch panel. (Continued) System Settings Type Bypass Tray Type/Size Setting Heavy Paper Auto-Inch (5) Auto-AB (5) Touch the [Auto-Inch] key. OK (6) Size 12x18,11x17,81/2x14 81/2x11,81/2x11R,51/2x81/2R 71/4x101/2R,A3,A4,B4,B5 A3W,A3,A4,A4R,A5R,B4 B5,B5R,11x17,81/2x13 81/2x11 Type 8K (6) Touch the [OK] key. 16K 16KR Size Input 2/2 Paper Select OK (7) Touch the bypass tray key. (8) 1. 81/2x11 Plain 81/2x11 2.81/2x11R Plain Heavy Paper Pre-Printed 3.
SELECTING THE EXPOSURE MODE For a clearer copy result, select an exposure mode appropriate for the original type. The example of copying an original with light colors such as pencil writing is explained below. Light original Exposure adjustment 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down. Ready to scan for copy.
FITTING THE COPY IMAGE TO THE PAPER (Automatic Ratio Selection) You can copy an original onto any size of paper using automatic enlargement/reduction. This section explains how to copy an 8-1/2" x 11" original onto 11" x 17" paper. 8-1/2x11 11x17 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down.
3 or Set the number of copies and then press the [COLOR START] key or the [BLACK & WHITE START] key.
ENLARGEMENT/REDUCTION (Preset Ratios / Zoom) In addition to selecting a preset ratio, you can adjust the ratio in increments of 1% for precise adjustment of the copy size. As an example, this section explains how to reduce the image to 55%. 55% Original Ratio-specified copy 1 The side to be scanned must be face up! Place the original. Ready to scan for copy. 0 Full Color Color Mode 2-Sided Copy Original 81/2x11 Output Job Detail Settings 81/2x11 Auto Exposure 1. 3. 4.
3 or Set the number of copies and then press the [COLOR START] key or the [BLACK & WHITE START] key.
INTERRUPTING A COPY RUN (Interrupt Copy) When the machine is busy printing another job, you can temporarily stop the job and make a copy. This feature is useful when you need to make an urgent copy during a long copy run. Original Printing Copies in progress from tray 1. Ready to scan for next copy job. Full Color Color Mode 2-Sided Copy Output Job Detail Settings Auto Exposure 100% Copy Ratio 5 Interrupt 81/2x11 81/2x11 2. 81/2x11R 3. 81/2x14 4. 11x17 Interrupt 1 Touch the [Interrupt] key.
STORING COPY OPERATIONS (Job Programs) You can store a group of copy settings. The settings can be called up and used whenever needed. When you frequently use the same group of settings, this saves you the trouble of manually selecting the settings each time you need to use them. Storing a job program 1 Press the [#/P] key ( Exit Job Programs ). 2 Store the job program in the touch panel. Press program number. 1/6 1 2 3 4 5 6 7 8 Recall (1) Touch the [Store/Delete] tab.
Calling up a job program 1 Press the [#/P] key ( ). Place the original. Exit Job Programs Press program number. 1/6 1 2 3 4 5 6 7 8 2 Touch the numeric key of the desired job program. Set the number of copies and start copying. Recall Store/Delete Deleting a job program 1 Press the [#/P] key ( Job Programs Press program number. 1 2 3 4 5 6 7 8 Recall ). Exit 2 1/6 Delete the job program in the touch panel. (1) Touch the [Store/Delete] tab.
Delete the job program in the touch panel. (Continued) A job program has been already stored in this location. Cancel Delete (3) Read the displayed message and touch the [Delete] key. Store (3) Exit Job Programs (4) Press program number. 2 3 4 5 6 7 8 Recall 32 1/6 1 Store/Delete (4) Touch the [Exit] key.
SPECIAL MODES The special modes can be used for a variety of special-purpose copy jobs. This section introduces the types of copies that can be made with the special modes. (The procedures for using each of the special modes are not explained.) Although each special mode has its own settings and procedures, the basic procedure is the same for all modes. The basic procedure for selecting a special mode is explained on the next page using "Margin Shift" as an example.
SELECTING A SPECIAL MODE The procedure for selecting settings for a special mode is explained below. The settings that must be selected vary for each special mode, however, the general procedure is the same. The procedure for selecting settings for "Adding margins (Margin Shift)" is explained below as an example. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down. Ready to scan for copy.
CONVENIENT COPY FUNCTIONS Adding margins (Margin Shift) Use this function to shift the image on the copy to create binding margins. This function is convenient when you will be binding the copies with a string or placing them in a binder. Erasing peripheral shadows (Erase) Use this function to erase peripheral shadows that occur when making copies of books and other thick originals.
Copying a large number of originals at once (Job Build) The maximum number of originals that can be fed through the automatic document feeder at once is 100 sheets. If you need to copy more than 100 originals as a single job, the job build function lets you divide the originals into sets and feed each set. (An automatic document feeder must be installed.
Copying multiple pages onto one sheet of paper (Multi Shot) Use this function to copy two or four original pages onto one sheet of paper. 12 34 1 2 3 4 Copying a pamphlet (Book Copy) Use this function to copy a book, pamphlet, or other bound original. The copies will be arranged in the same pamphlet-style layout. When a saddle stitch finisher is installed, the output is automatically folded at the center and stapled.
Printing the date or a stamp on copies (Stamp) Use this function to print the date, a stamp, the page number. or text on copies. A color can be selected to print a stamp or text in color. Date print Stamp 08/01/2005 Page number CONFIDENTIAL Text Planning Meeting 1 2 3 Repeating photos on a copy (Photo Repeat) Use this function to print up to 24 copies of one photo on one sheet of paper.
Copying an 11" x 17" size original without cutting off the edges (11x17 Full Bleed) Use this function to copy an 11" x 17" size original at full size without cutting off the edges. The original must be placed on the document glass. (A right tray or finisher must be installed.) Copying in the center of the paper (Centering) Use this function to position the copy image at the center of the paper. This is convenient when the image is reduced or copied onto paper that is larger than the original.
Adjusting the sharpness of an image (Sharpness) Use this function to sharpen or soften a copied image. Soft Sharp Whitening faint colors in copies (Suppress Background) Use this function to suppress light background areas of the copied image. This is convenient for making a copy of an original that is printed on colored paper. Adjusting the color (Color Balance) Use this function to adjust the color balance in a color copy.
Adjusting the intensity of a copy (Intensity) Use this function to adjust the intensity of a copy. Intensity + Intensity + Checking copies before printing (Proof Copy) When this function is used, only one set of copies is made, regardless of the number of sets specified. After the first set is checked for errors, the remaining sets can be printed.
Printing This section explains the basic procedure for printing using the printer driver of the machine. The settings that can be selected in the printer driver are also introduced. The explanations of screens and procedures are primarily for Windows® XP in Windows® environments, and Mac OS X v10.3.9 in Macintosh environments. X PRINTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 X CANCELING A PRINT JOB. . . . . . . . . . . . . . . . . . . . . .
PRINTING The basic procedure for printing a document or image from your computer is explained below. The procedure shows how to print a letter-size document using WordPad. 1 Select the print command in the application. (1) (1) Open the [File] menu. (2) Select [Print]. (2) 2 Open the printer driver properties window. (1) Select the printer driver of the machine. (2) Click the [Preferences] button. (1) (2) 44 In Windows 98/Me/NT 4.0, click the [Properties] button.
3 Select print settings. (1) (1) Click the [Paper] tab. (2) Select the paper size. (3) Click the [OK] button. (2) (3) 4 Click the [Print] button. Printing begins. In Windows 98/Me/NT 4.0, click the [OK] button.
CANCELING A PRINT JOB You can cancel a print job if you cancel before printing actually begins. 1 PRINT READY DATA DOCUMENT FILING IMAGE SEND COPY Press the [JOB STATUS] key.
USING PRINTER DRIVER HELP When selecting settings in the printer driver properties window, you can display Help to view explanations of the settings. 1 Open the printer driver properties window. (1) Select the printer driver of the machine. (2) Click the [Preferences] button. In Windows 98/Me/NT 4.0, click the [Properties] button. In Windows 2000, the [Preferences] button does not appear. Click each tab in the "Print" dialog box to adjust the settings on that tab. (1) (2) 2 Click the [Help] button.
PRINTER DRIVERS When using the printer function of the machine, you can configure a variety of settings in the printer driver properties window. This section introduces the types of printer drivers and the printer driver settings. Printer driver types PCL printer driver (provided with the machine) The machine supports the Hewlett-Packard PCL6 and PCL5c printer control languages. It is recommended that you use the PCL6 printer driver.
SELECTING PRINTER DRIVER SETTINGS The procedure for selecting settings in the printer driver is explained below using "Fit To Paper Size" as an example. The Fit To Paper Size function is used to automatically enlarge or reduce the print image to fit the selected paper size. In this example, a letter-size image will be printed on ledger-size paper. The procedures for configuring printer driver settings vary by setting. For more information on each of the settings, see "2.
CONVENIENT PRINTER FUNCTIONS 2-sided printing (Document Style) Use this function to print on both sides of the paper. You can use 2-sided printing to reduce the number of printed sheets when you are printing a large number of pages or when you wish to conserve paper. 12 34 1 3 Fitting the print image to the paper (Fit To Paper Size) Use this function to enlarge or reduce the print image to fit the paper size.
Punching holes in output (Punch) Use this function to punch holes in the output. (When a finisher/punch module is installed.) Printing a color image in grayscale (Black and White Print) Use this function print color images in grayscale. This lets you save color toner when color printing is not necessary, such as when you only need to check the contents of a document. The machine also has these functions See "2.
PRINTING FROM A MACINTOSH This section explains the basic procedure for printing from a Macintosh. The following example explains how to print a document from "TextEdit", which is a standard accessory program in Mac OS X. To print from a Macintosh, the PS3 expansion kit must be installed in the machine and the machine must be connected to a network. For the procedure for installing the PPD file, see "3. SETUP IN A MACINTOSH ENVIRONMENT" in the Software Setup Guide.
Printing a file 1 Select the print command in the application. (1) (1) Open the [File] menu. (2) Select [Print]. (2) 2 (1) Select print settings and click the [Print] button. (2) (1) Make sure that the correct printer is selected. (3) The machine name that appears in the "Printer" menu is normally [SCxxxxxx]. ("xxxxxx" is a sequence of characters that varies depending on your machine model.) (2) Select print settings. Click next to [Copies & Pages] ([General] in Mac OS 9.0 to 9.2.
Scanning This section explains the uses of the network scanner function and the basic procedure for using scan mode. In addition, special modes that can be used with the network scanner function are introduced. The Internet fax expansion kit is required to use the Internet fax function. X NETWORK SCANNER FUNCTION . . . . . . . . . . . . . . . . 56 X SCANNING AN ORIGINAL . . . . . . . . . . . . . . . . . . . . . . 57 X CHANGING THE RESOLUTION . . . . . . . . . . . . . . . . . .
NETWORK SCANNER FUNCTION You can send a scanned image file to various destinations using the network scanner function of the machine. The network scanner function has the following modes. Scan modes Scan to E-mail The scanned file is sent by e-mail. Scan to FTP The scanned file is sent to a specified directory on an FTP server. Scan to Network folder The scanned file can be sent to a shared folder on a computer on your network.
SCANNING AN ORIGINAL The basic operation for scanning is explained below. This section explains how to send a scanned file by e-mail. Scan transmission Original Press the [IMAGE SEND] key. LINE DATA IMAGE SEND COPY 1 PRINT READY DATA DOCUMENT FILING Scanned image SYSTEM JOB STATUS SETTINGS LOGOUT Ready to send. Resend Scan Mode Switch Address Book Image Settings Address Entry Send Settings Special Modes The base screen of scan mode appears.
4 or Press the [COLOR START] key or the [BLACK & WHITE START] key.
CHANGING THE RESOLUTION You can select the resolution to match the original type. This section explains how to set the resolution to "300x300dpi", which creates a clearer image than the default resolution. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down.
SELECTING THE EXPOSURE AND EXPOSURE MODE The exposure can be set to match the darkness of the colors in the original and the exposure mode can be set to match the original type. This section explains how to darken a light original and set the exposure mode to "Text". 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down.
CHANGING THE FILE FORMAT The file format (file type and compression method) for sending a scanned image is specified when the destination is stored in a one-touch key; however, you can change the format at the time of transmission. The procedure below explains how to send a scanned image in full color TIFF format. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down.
STORING A DESTINATION The procedure for storing e-mail addresses in one-touch keys for Scan to E-mail is explained below. Stored e-mail addresses can be entered quickly and easily. If you frequently send images to the same group of destinations, the e-mail addresses of those destinations can be stored as a group. To store destinations for the other modes of the network scanner function, see "STORING DESTINATION ADDRESSES FOR EACH SCAN MODE IN THE ADDRESS BOOK" in the Scanner Guide.
Next Direct Address / Individual Exit Store the Scan to E-mail destination in the touch panel. (Continued) (9) Touch the [User 1] key. No.001 OK Index Select the custom index where you register this address. User 1 User 2 User 3 User 4 User 5 (10) Touch the [Yes] key. (9) Do you register this address at the [Frequent Use], too? Yes The user index selected here can be used in the address book screen.
Store the group in the touch panel. (Continued) System Settings OK Direct Address / Program (3) Touch the [Group] key. Store Individual Group Program Modify/Delete (3) Next Direct Address / Group Search Number (4) 004 Group Name DDD DDD Initial Exit A text entry screen appears. Enter the name of the group (max. of 36 characters). To enter text, see "6. ENTERING TEXT" in the User's Guide. D Index (5) Touch the [Initial] key. Address (6) (5) Key Name A text entry screen appears.
SENDING THE SAME IMAGE TO MULTIPLE DESTINATIONS (Broadcast Transmission) The same image can be sent to multiple destinations in a single operation. The destinations can also include fax and Internet fax destinations. The procedure for selecting multiple destinations stored in one-touch keys and sending an image to those destinations is explained below. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down.
CONVENIENT TRANSMISSION METHODS Convenient transmission functions are available such as one-touch sending and resending that make it easy to send an image. One-touch key A destination stored in a one-touch key can be called up by a simple touch of the key. Ready to send. Scan Mode Switch Scan 81/2x11 Resend Send (1) Touch the [Address Book] key.
Speed sending When you store a individual key or a group key, a 3-digit search number is assigned. You can select a destination using the key and the 3-digit search number. To check a search number, print the appropriate list in the sending address list menu in the system settings. (1) Touch the Ready to send. Scan Mode Switch Scan 81/2x11 key.
SPECIAL SCAN MODES The special modes make it possible to perform a variety of scan transmissions for specific purposes. The following pages show the types of scan transmissions that can be performed. (The procedures for using each special mode are not explained.) Each special mode has its own settings and procedures, however, the basic procedure is the same for all modes. The basic procedure for selecting a special mode is explained on the next page using "Suppress Background" as an example.
SELECTING SPECIAL MODES FOR THE SCANNER FUNCTION The procedure for selecting a special mode for the scanner function is explained below. The settings that must be selected vary for each special mode, however, the general procedure is the same. The procedure for selecting "Suppress Background" is explained here as an example. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down. Ready to send.
3 Select the destination and press the [COLOR START] key. This function cannot be used when the color mode is set to [Mono2].
CONVENIENT SCANNER FUNCTIONS Erasing peripheral shadows (Erase) Use this function to erase peripheral shadows that occur when scanning books and other thick originals. Scan Without erase Scan With erase Scanning the left and right pages of a bound document as two separate pages (Dual Page Scan) Use this function to scan the left and right pages of an open pamphlet or other bound document as separate pages.
Sending a large number of pages (Job Build) The maximum number of originals that can be fed through the automatic document feeder at once is 100 sheets. If you need to scan more than 100 originals at once, the job build function lets you divide the originals into sets and feed each set. (An automatic document feeder must be installed.) 200 100 100 Scan Sending two original pages as a single page (2in1) Use this function to reduce two original pages to half their size and send them as a single page.
Document filing The document filing function is used to store the document or print image on the hard drive when performing a copy, print, or other job. A stored file can be called up and used whenever needed. This section introduces several of the document filing functions. X DOCUMENT FILING . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 X QUICKLY SAVING DOCUMENT DATA (Quick File) . . 76 X APPENDING INFORMATION WHEN STORING A FILE (File). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DOCUMENT FILING The document filing function allows you to save the document data of a copy or fax job, as a file on the machine's hard drive. The file can be called up as needed and printed or transmitted. Uses of the document filing function Copy Fax Print Scan Files that you want to store for later use Store quickly and easily Store a file quickly and easily with "Quick File". Store and organize Store and manage Files stored with "File" can be managed with security and ease.
The document filing function is convenient in these situations You prepared copies of a many-page handout for a meeting, but the number of participants suddenly increases and you need to quickly prepare more copies of the handout. Ready to scan for copy. 0 Full Color Color Mode 2-Sided Copy Job Detail Settings Output Auto Exposure 81/2x11 1. 4. Special Modes 81/2x11 2. 81/2x11R 3. 100% Copy Ratio 81/2x14 11x17 File Quick File It takes time to scan all of the pages of the handout.
QUICKLY SAVING DOCUMENT DATA (Quick File) This section explains the Quick File feature of the document filing function using copying as an example. Quick File is the easiest way to save a file using the document filing function. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down. Ready to scan for copy. 0 Full Color Color Mode Original 81/2x11 Output Job Detail Settings Auto Exposure 81/2x11 1. 4.
APPENDING INFORMATION WHEN STORING A FILE (File) As an example, the procedure for storing a scanned image in the main folder when using the copy function is explained below. Unlike quick file, a file name and user name can be assigned to the file. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down. Ready to scan for copy.
Select File settings in the touch panel. (Continued) Select the folder. Main Folder User 1 (8) 1/2 User 2 (7) User 3 User 6 User 7 User 8 ABCD (7) Touch the [User 1] key. (8) Touch the [OK] key. User 4 User 5 All Folders OK EFGHI JKLMN OPQRST UVWXYZ Cancel File Information Confidential User Name Name 1 File Name file-01 Stored to: User 1 OK (9) Touch the [OK] key. (9) Password 3 Set the number of copies and then press the [COLOR START] key or the [BLACK & WHITE START] key.
ONLY SAVING DOCUMENT DATA (Scan to HDD) You can save document data without performing a copy, print, or send job. The procedure for storing a file in a main folder is explained below. 1 DOCUMENT FILING Press the [DOCUMENT FILING] key. HDD Status Search File Store File Retrieve Scan to HDD File Folder The base screen of document filing mode appears. Quick File Folder External Data Access 2 The side to be scanned must be face up! Place the original.
PRINTING A SAVED FILE You can call up a file stored by document filing and print or transmit it. This section explains how to call up a file stored in the main folder and print it. Press the [DOCUMENT FILING] key. LINE DATA IMAGE SEND COPY 1 PRINT READY DATA DOCUMENT FILING SYSTEM JOB STATUS SETTINGS LOGOUT File Store File Retrieve Scan to HDD File Folder Select the file in the touch panel and print it.
System settings The system settings let you adjust the operation of the machine to suit the needs of your workplace. This section briefly introduces several of the system settings. For detailed explanations of the system settings, see the System Settings Guide. X SYSTEM SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . .
SYSTEM SETTINGS The date and time can be set, fax and scan destinations can be stored, document filing folders can be created, and various other settings related to the operation of the machine can be configured in the system settings screen. The procedure for opening the system settings screen and the items in the screen are explained below. For detailed explanations of the system settings, see the System Settings Guide. For system settings related to the fax function, see the "11.
Please note • For information on your operating system, please refer to your operating system manual or the online Help function. • The explanations of screens and procedures in this manual are primarily for Windows® XP in Windows® environments, and Mac OS X v10.3.9 in Macintosh environments. The screens may vary depending on the version of the operating system. • Wherever "MX-xxxx" appears in this manual, please substitute your model name for "xxxx".
MODEL: MX-2300N MX-2700N DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Software Setup Guide Keep this manual close at hand for reference whenever needed.
Thank you for purchasing this product. This manual explains how to install and configure the software that allows the machine to be used as a printer or scanner for a computer. This manual also explains how to install the printer drivers and software that are used when the expansion kits are installed, and how to install the scanner driver. If the software is not installed correctly or you need to remove the software, see "INSTALLATION" in the separate "Troubleshooting" manual.
TABLE OF CONTENTS 1 BEFORE INSTALLING THE SOFTWARE 3 SETUP IN A MACINTOSH ENVIRONMENT CD-ROMS AND SOFTWARE. . . . . . . . . . . . . . . . . . . . 2 • SOFTWARE CD-ROM . . . . . . . . . . . . . . . . . . . . . . 2 • OTHER CD-ROMS. . . . . . . . . . . . . . . . . . . . . . . . . 4 MAC OS X (v10.3.3 TO 10.4) . . . . . . . . . . . . . . . . . . . 30 VERIFYING SYSTEM REQUIREMENTS . . . . . . . . . . . 5 • HARDWARE AND SOFTWARE REQUIREMENTS. . . . . . . . . . . . . . . . . . . . . . . . . .
1 BEFORE INSTALLING THE SOFTWARE This chapter describes the software programs that allow you to use the printer and scanner functions of the machine, the CD-ROMs that contain the software, and the pages where the installation procedures can be found. CD-ROMS AND SOFTWARE The software that can be used with the machine is on the CD-ROMs that accompany the machine and the expansion kits.
CD-ROMS AND SOFTWARE Disc 2 Software for Windows • PC-Fax driver This enables you to send a file from your computer as a fax using the same procedure as when printing the file. (When the fax option is installed.) Even if the fax function is not installed, the PC-Fax driver can be updated using the CD-ROM in the Internet fax expansion kit to enable you to send a file from your computer as an Internet fax in the same way as you print a file.
CD-ROMS AND SOFTWARE OTHER CD-ROMS X "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit (for Windows/Macintosh) This contains the display fonts that are used with the PS printer driver. (Install the PS printer driver and Macintosh PPD file from the "Software CD-ROM".
VERIFYING SYSTEM REQUIREMENTS HARDWARE AND SOFTWARE REQUIREMENTS Before installing the software described in this manual, make sure that your computer satisfies the following requirements. Macintosh*5 Windows Operating system*1 Windows 98, Windows Me, Windows NT Workstation 4.0 (Service Pack 5 or later)*2, Windows 2000 Professional, Windows XP Professional, Windows XP Home Edition, Windows 2000 Server, Windows Server 2003 Mac OS 9.0 to 9.2.2, Mac OS X v10.1.5, Mac OS X v10.2.8, Mac OS X v10.3.3 to 10.
VERIFYING SYSTEM REQUIREMENTS DRIVER REQUIREMENTS The following requirements must be met to use the drivers described in this manual. PS printer driver, PPD driver The PS3 expansion kit is required. PC-Fax driver* This can only be used when the facsimile expansion kit is installed. When the Internet fax expansion kit is installed, the PC-Fax driver can be updated using the "PRINTER UTILITIES" CD-ROM to enable the driver to be used as a PC-I-Fax driver.
CONNECTING THE MACHINE CONNECTING TO A NETWORK To connect the machine to a network, connect the LAN cable to the machine's network connector. Use a shielded LAN cable. After connecting the machine to a network, be sure to configure the IP address and other network settings before installing the software. (The factory default setting for the IP address is to receive the IP address automatically when the machine is used in a DHCP environment.
2 SETUP IN A WINDOWS ENVIRONMENT This section explains how to install the software and configure settings so that the printer and scanner function of the machine can be used with a Windows computer. INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER To install the printer driver or the PC-Fax driver, follow the appropriate procedure in this section depending on whether the machine is connected to a network or connected by USB cable.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 1 Insert the "Software CD-ROM" into your computer's CD-ROM drive. 6 Click the [Printer Driver] button. • To install the PC-Fax driver, click the [PC-Fax Driver] button. • To view information on the software, click the [Display Readme] button. • If you are installing the printer driver, insert the "Software CD-ROM" that shows "Disc 1" on the front of the CD-ROM.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 9 Printers connected to the network are detected. Select the machine and click the [Next] button. 12 When you are asked whether or not you want the printer to be your default printer, make a selection and click the [Next] button. If you are installing multiple drivers, select the printer driver to be used as the default printer. If you do not wish to set one of the printer drivers as the default printer, select [No].
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 15 Click the [Close] button in the window of step 6. After the installation, a message prompting you to restart your computer may appear. If this message appears, click the [Yes] button to restart your computer. This completes the installation. • After installation, see "CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE" (page 23) to configure the printer driver settings.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER X Printing using the IPP function and the SSL function The IPP function can be used to print to the machine over a network using HTTP protocol. When the machine is in a remote location, this function can be used in place of the fax function to print a higher quality image than a fax. The IPP function can also be used in combination with the SSL (encrypted communication) function to encrypt the print data.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 9 10 When you are asked how the printer is connected, select [IPP] and click the [Next] button. 11 Enter the machine's URL and click the [Next] button. Enter the URL in the following format: Normal format: http://:631*1/ipp *1 Normally "631" should be entered for the port number. If the IPP port number has been changed on the machine, enter the new port number.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 13 When the printer driver selection window appears, select the printer driver to be installed and click the [Next] button. 17 Read the message in the window that appears and click the [Next] button. Installation begins. Click the checkbox of the printer driver to be installed so that a checkmark ( ) appears. • When the PC-Fax driver is being installed, this screen does not appear. Go to the next step.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE Supported operating systems: Windows 98/Me/2000*/XP*/Server 2003* * Administrator's rights are required to install the software. • The PS3 expansion kit is required to use the PS printer driver or the PPD driver. • To install the PPD driver when Windows 98/Me is used, see "USING THE STANDARD WINDOWS PS PRINTER DRIVER (Windows 98/Me/NT 4.0)" (page 22) and install the driver using the Add Printer Wizard.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 7 Click the [Printer Driver] button. 11 When you are asked if you wish to install the display fonts, select an answer and click the [Next] button. 12 Follow the on-screen instructions. To view information on the software, click the [Display Readme] button. Read the message in the window that appears and click the [Next] button. When the installation completed screen appears, click the [OK] button.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 14 Connect the machine to your computer with a USB cable. 15 When the "Found New Hardware Wizard" appears, select [Install the software automatically (Recommended)], click the [Next] button, and follow the on-screen instructions. (1) Make sure that the machine is powered on. (2) Connect the cable to the USB connector (B type) on the machine. The USB interface on the machine complies with the USB 2.0 (Hi-Speed) standard. Please purchase a shielded USB cable.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 Read the message in the "Welcome" window and then click the [Next] button. 6 Click the [Printer Driver] button. 9 When you are asked how the printer is connected, select [Connected to this computer] and click the [Next] button. 10 When the model selection window appears, select the model name of your machine and click the [Next] button.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 12 Select whether or not you wish the printer to be your default printer and click the [Next] button. If you are installing multiple drivers, select the printer driver to be used as the default printer. If you do not wish to set one of the printer drivers as the default printer, select [No]. 13 When the printer name window appears, click the [Next] button. If you wish to change the printer name, enter the desired name.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER USING THE MACHINE AS A SHARED PRINTER If you are going to use the machine as a shared printer on a Windows network with the printer driver or the PC-Fax driver installed on a print server, follow the steps below to install the printer driver or the PC-Fax driver on the client computers. • Ask your network administrator for the server name and printer name of the machine on the network.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 8 Click the [Custom installation] button. 11 When the model selection window appears, select the model name of your machine and click the [Next] button. If you are installing the PC-Fax driver, go to step 13. 12 9 Be sure to select the same printer driver as the printer driver installed on the print server. Select [Shared Printer] and click the [Next] button. 13 10 Select the machine (configured as a shared printer).
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER USING THE STANDARD WINDOWS PS PRINTER DRIVER (Windows 98/Me/NT 4.0) If the PS3 expansion kit is installed on the machine and you wish to use the standard Windows 98/Me/NT 4.0 PS printer driver, follow the steps below to install the PPD driver using the Add Printer Wizard. • If you are using Windows 2000/XP/Server 2003, you can install the PPD driver from the installer. • Be sure to view the Readme file (Readme.txt) before installing the PPD driver.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE After installing the printer driver, you must configure the printer driver settings appropriately for the options that have been installed and the size and type of paper loaded in the machine. Follow the steps below to configure the printer driver. If the PPD driver is installed, see "When the PPD driver is installed" (page 25).
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 Configure the image of the machine. An image of the machine is formed in the printer driver configuration window based on the options that are installed. (1) (2) (1) Select the options that are installed on the machine. (2) Click the [OK] button. If you click the [Cancel] button, the settings automatically configured in Step 4 are canceled and automatic configuration stops. 6 Click the [OK] button in the printer properties window.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER X When the PPD driver is installed 1 Click the [start] button and then click [Printers and Faxes]. 3 Configure the printer driver for the options installed on the machine. In Windows 98/Me/NT 4.0/2000, click the [Start] button, select [Settings], and then click [Printers].
INSTALLING THE PRINTER STATUS MONITOR Printer Status Monitor is a printer utility that allows general users to check the current status of the machine on their computer screen, such as whether or not the machine is ready to print.
INSTALLING THE PRINTER STATUS MONITOR 7 Follow the on-screen instructions. 8 When the installation completed screen appears, click the [Finish] button. To have the Printer Status Monitor start automatically when your computer is started, select the [Add this program to your Startup folder] checkbox and click the [Finish] button. 9 Click the [Close] button in the window of step 6. After the installation, a message prompting you to restart your computer may appear.
INSTALLING THE SCANNER DRIVER The scanner driver (TWAIN driver) can only be used when the machine is connected to a network. When the scanner driver is installed, PC scan mode of the image send function can be used. Supported operating systems: Windows 98/Me/2000*/XP*/Server 2003* * Administrator's rights are required to install the software. 1 Insert the "Software CD-ROM" into your computer's CD-ROM drive. 6 Insert the "Software CD-ROM" that shows "Disc 2" on the front of the CD-ROM.
INSTALLING THE SCANNER DRIVER 9 Click the [Close] button in the window of step 6. 12 • Be sure to ask your system administrator (network administrator) for the IP address of the machine. After the installation, a message prompting you to restart your computer may appear. If this message appears, click the [Yes] button to restart your computer. • The name (host name) or IP address of the machine can be directly entered in "Address".
3 SETUP IN A MACINTOSH ENVIRONMENT This section explains how to install the PPD file to enable printing from a Macintosh and how to configure the printer driver settings. The procedures vary by operating system version. ☞ MAC OS X (v10.3.3 TO 10.4): this page ☞ MAC OS X (v10.2.8): page 33 ☞ MAC OS X (v10.1.5): page 36 ☞ MAC OS 9.0 TO 9.2.2: page 38 • The PS3 expansion kit is required to use the machine as a printer in a Macintosh environment.
MAC OS X (v10.3.3 TO 10.4) 7 The License Agreement window will appear. Make sure that you understand the contents of the license agreement and then click the [Continue] button. 11 Select [Utilities] from the [Go] menu. 12 Double-click the [Printer Setup Utility] icon ( ). A message will appear asking you if you agree to the terms of the license. Click the [Agree] button. If the license appears in the different language, change the language in the language menu.
MAC OS X (v10.3.3 TO 10.4) 14 15 Configure the printer driver. Display printer information. (2) (1) (1) (2) (3) (1) Click the machine's name. (4) (2) Click [Show Info]. (1) Select [AppleTalk]. • If multiple AppleTalk zones are displayed, select the zone that includes the printer from the menu. • If you are using Mac OS X v10.4, click the [Default Browser] icon. (2) Click the machine's model name. 16 Select the machine configuration.
MAC OS X (v10.2.8) If Mac OS X v10.2 has not been updated to version 10.2.8, be sure to update to version 10.2.8 before installing the PPD file. For information on how to update, see the Help file on your Macintosh computer. 1 Insert the "Software CD-ROM" into your computer's CD-ROM drive. 8 Insert the "Software CD-ROM" that shows "Disc 2" on the front of the CD-ROM. 2 Double-click the [CD-ROM] icon ( the desktop. 3 Double-click the [MacOSX] folder. 4 Double-click the [Version 10.2] folder.
MAC OS X (v10.2.8) 11 15 Select [Applications] from the [Go] menu. Configure the printer driver. (1) (2) (3) (4) 12 Double-click the [Utilities] folder. 13 Double-click the [Print Center] icon ( (5) (1) Select [AppleTalk]. ) If this is the first time you are configuring the printer driver on your computer, a message to confirm the addition of a printer will appear. Click the [Add] button. 14 If multiple AppleTalk zones are displayed, select the zone that includes the printer from the menu.
MAC OS X (v10.2.8) 16 Click the name of the machine in the "Printer List" window. 18 Select the machine configuration. (4) (1) (2) 17 Select [Show Info] from the [Printers] menu. (3) (1) Select [Installable Options]. (2) Select the options that are installed on the machine. (3) Click the [Apply Changes] button. (4) Click to close the window. You can check the options that are installed on the machine by printing out the "All Custom Setting List" in the system settings.
MAC OS X (v10.1.5) If Mac OS X v10.1 has not been updated to version 10.1.5, be sure to update to version 10.1.5 before installing the PPD file. For information on how to update, see the Help file on your Macintosh computer. 1 Insert the "Software CD-ROM" into your computer's CD-ROM drive. 8 Insert the "Software CD-ROM" that shows "Disc 2" on the front of the CD-ROM. 2 Double-click the [CD-ROM] icon ( the desktop. 3 Double-click the [MacOSX] folder. 4 Double-click the [Version 10.1] folder.
MAC OS X (v10.1.5) 12 Double-click the [Utilities] folder. 16 13 Double-click the [Print Center] icon ( Select the PPD file of the machine. ). If this is the first time you are configuring the printer driver on your computer, a message to confirm the addition of a printer will appear. Click the [Add] button and go to step 15. (1) (2) 14 Click the [Add Printer] button. (1) Click the PPD file for your model.
MAC OS 9.0 TO 9.2.2 If you are using Mac OS 9.0 to 9.2.2, make sure that "LaserWriter 8" has been installed and that the "LaserWriter 8" checkbox is selected in "Extensions Manager" in "Control Panels". If not, install it from the system CD-ROM supplied with your Macintosh computer. 1 Insert the "Software CD-ROM" into your computer's CD-ROM drive. 8 Select [Chooser] from the Apple Menu. Insert the "Software CD-ROM" that shows "Disc 2" on the front of the CD-ROM. 9 Create a printer.
MAC OS 9.0 TO 9.2.2 10 13 Select the PPD file. Select the machine configuration. (2) (1) (1) (3) (2) (1) Select the options that are installed on the machine. (2) Select [Options 2] from the menu to change the screen and continue selecting the options that have been installed on the machine. (1) Click the PPD file for your model. (2) Click the [Select] button. In the [Options 2] screen, select whether or not a "Right Tray" is installed.
4 USEFUL INFORMATION This chapter explains how to install PS display fonts and how to change the printer driver port in Windows. INSTALLING THE PS DISPLAY FONTS Fonts that can be used by the PS printer driver are contained on the "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit. Install these fonts as needed for the PS printer driver. WINDOWS ENVIRONMENT 1 Insert the "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit into your computer's CD-ROM drive.
INSTALLING THE PS DISPLAY FONTS MACINTOSH ENVIRONMENT (Mac OS 9.0 to 9.2.2) Macintosh screen fonts are contained in the [Font] folder of the "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit. Copy the fonts that you wish to install to the [System Folder] of the startup disk. If you experience problems that may be due to the installed screen fonts, immediately delete the installed fonts from the system.
CHANGING THE PORT When using the machine in a Windows environment, follow the steps below to change the port when you have changed the IP address of the machine or have installed the PC-Fax driver when the machine is connected with a USB cable. 1 Click the [start] button and then click [Printers and Faxes]. 3 Adding or changing a port. In Windows 98/Me/NT 4.0/2000, click the [Start] button, select [Settings], and then click [Printers].
CHANGING THE PORT 4 Select [SC2 TCP/IP Port] and then click the [New Port] button. 5 Create the new port. In Windows 98/Me, select [Other], [SC2 TCP/IP Port], and then click the [OK] button. • The "SC2 TCP/IP Port" is added when the printer driver is installed using a "Standard installation", or a "Custom installation" with "LPR Direct Print" selected. • If the printer driver is installed using a "Custom installation" with "IPP" selected, the [SC-Print2005 Port] is added.
Sharpdesk INSTALLATION GUIDE Please keep this manual as the information mentioned below is very important. Sharpdesk Serial Numbers This product can only be installed on a number of computers equal to the number of licenses. Any additional computers will require additional licenses.
Please read ● The explanations in this manual assume that the person who will install the product and the users of the product have a working knowledge of Microsoft Windows. detailed information on the software in the CD-ROM, please view the user's guide (PDF format) that is included on the CD-ROM. ● For information on the operating system, please refer to your operating system manual or the online Help function. ● The explanations of screens and procedures in this manual are for Windows XP.
Sharpdesk_install_E.fm 1 ページ ２００５年８月５日 金曜日 午後１時２５分 Sharpdesk CD-ROM (for Windows) The CD-ROM contains the following software programs: ● Sharpdesk* (Desktop Document Management Software) ● Network Scanner Tool ● SHARP TWAIN AR/DM (Twain driver) ● OmniPage Pro Trial (ScanSoft, inc.) * Sharpdesk can only be installed on the number of computers indicated in "Sharpdesk Serial Numbers" on the cover of this manual.
Sharpdesk CD-ROM (for Windows) User's Guides for Software Programs The Manual folder in the CD-ROM contains user's guides (in PDF format) for each of the software programs. ● Sharpdesk Installation Guide ● Sharpdesk User's Guide ● Network Scanner Tool User's Guide ● SHARP TWAIN AR/DM User's Guide In addition to explaining how to use the programs, the user's guides also give detailed instructions for installing and setting up the programs. Be sure to read the user's guides before installing the programs.
Sharpdesk CD-ROM (for Windows) Installing the Software Program Note the following when installing the software program from the CD-ROM: ● Be sure to check the system requirements for installation of each of the software programs in the user's guides and on the Information screen during installation. ● The user's guides give detailed instructions for installing and setting up the programs. Be sure to read the user's guides before installing the programs.
Sharpdesk CD-ROM (for Windows) 5 6 Follow the instructions on the screen. When the "Customer Information" window appears, enter the serial number that appears on the cover of the this manual, and click the "Next" button. Follow the instructions on the screen. ● If you select "Typical" in the Setup Type selection screen, Network Scanner Tool will also be installed. If you only wish to install Network Scanner Tool, select "Custom" in the Setup Type selection screen and then check only Network Scanner Tool.
Sharpdesk CD-ROM (for Windows) Installing SHARP TWAIN AR/DM 1 Quit any software applications and/or resident programs that are running on your computer. 2 Insert the "Disc 1" CD-ROM into your CD-ROM drive. 3 Click the "start" button and then click "My Computer" ( 4 Click the CD-ROM icon ( menu. 5 Double-click the "Twain" folder, and then double-click the "Setup" ( ). 6 Follow the instructions on the screen.
MODEL: MX-FXX1 FACSIMILE EXPANSION KIT Facsimile Quick Reference Guide This manual explains the basic procedures for using the fax function of the machine, and provides troubleshooting procedures and specifications. For detailed information on the fax function, see the Facsimile Guide in PDF format that is stored on the hard drive in the machine. For the procedure for downloading the Facsimile Guide, see the Quick Start Guide.
CAUTION: To reduce the risk of fire, use only UL-Listed No.26 AWG or larger telecommunication line cord. WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user's authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Using the fax function This section explains the basic procedures for using the fax function. In addition, special modes for fax are introduced. X SENDING A FAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 X SELECTING THE RESOLUTION AND EXPOSURE. . . . 3 X CHANGING THE SIZE OF THE ORIGINAL . . . . . . . . . . 5 X STORING A FAX NUMBER . . . . . . . . . . . . . . . . . . . . . . . 6 X SENDING THE SAME FAX TO MULTIPLE DESTINATIONS (Broadcast Transmission) . . . . . . . .
SENDING A FAX The basic procedure for sending faxes is explained below. In fax mode, color originals are sent as black and white images. Transmission Original DOCUMENT FILING IMAGE SEND COPY Transmission result 1 PRINT READY DATA Press the [IMAGE SEND] key. LINE DATA SYSTEM JOB STATUS SETTINGS LOGOUT Ready to send.
SELECTING THE RESOLUTION AND EXPOSURE The resolution and exposure can be selected to match the characteristics of the original, such as text or photo, the size of the text, and the darkness of the image. When sending originals with small text or light colors, adjust the resolution and exposure. Changing the resolution The following example explains how to set the resolution to [Fine] and [Half Tone] when sending an original with small text. 1 The side to be scanned must be face up! Place the original.
Changing the exposure The following example explains how to darken light colors in an original to make the image clearer. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down. Fax Mode Switch Image Settings (1) Memory TX Auto Exposure (2) Standard Resolution Direct TX Auto 8 x11 Auto Reception Original Fax Memory:100% 1/2 Address Book 2 Sub Address Select the exposure in the touch panel.
CHANGING THE SIZE OF THE ORIGINAL The size of the original and the paper size can be specified before transmission. The procedure below explains how to fax both sides of a 8-1/2" x 11" original at 11" x 17" size. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down.
STORING A FAX NUMBER You can store fax numbers in one-touch keys. Stored fax numbers can be called up quickly and easily. If you frequently send faxes to the same group of fax machines, the numbers of those fax machines can be stored as a group (multiple fax numbers can be stored in one key). One-touch keys Group key A Corp. Storing a individual key Press the [SYSTEM SETTINGS] key.
Next Direct Address / Individual (4) E-mail Search Number Internet Fax Exit (4) Touch the [Search Number] key. Fax 001 (5) Name 1/2 AAA AAA Initial Index A (6) (7) Fax No. Store the fax number in the touch panel. (Continued) The "Search Number" is automatically assigned. The search number can be changed in the screen that appears when the [Search Number] key is touched. However, a number that is already in use cannot be used. (5) Touch the [Name] key.
Storing a group key Press the [SYSTEM SETTINGS] key. LINE DATA IMAGE SEND COPY 1 PRINT READY DATA DOCUMENT FILING SYSTEM JOB STATUS SETTINGS LOGOUT System Settings Exit Admin Password Total Count Default Settings List Print (User) Paper Tray Settings Address Control Fax Data Receive/Forward Printer Condition Settings Document Filing Control (1) USB-Device Check Store the group in the touch panel. (1) Touch the [Address Control] key.
Next Direct Address / Group Exit (7) Touch the [User 1] key. No.004 OK Index Select the custom index where you register this address. User 1 User 2 User 3 User 4 User 5 (9) User 6 (7) Touch the [Yes] key if you wish to have the stored destination that appears on the frequent use tab of the address book. Otherwise, touch the [No] key. No Yes (8) Next Direct Address / Group Search Number Initial Index Exit (9) Touch the [OK] key. 004 DDD DDD (10) Touch the [Address] key.
SENDING THE SAME FAX TO MULTIPLE DESTINATIONS (Broadcast Transmission) The same fax can be sent to multiple destinations in a single operation. The destinations can also include scan mode destinations (except, Scan to Network Folder destinations) and internet fax destinations. If you frequently send faxes to the same group of destinations, it is recommended that you store those destinations as a group in a one-touch key.
Select the stored fax number of the second destination in the touch panel. (Continued) OK Address Review 001 0120000001 To 002 CCC CCC (5) 1/1 (5) Check the destinations and then touch the [OK] key. To delete a destination, touch the key of the destination that you wish to delete. A message will appear to confirm the deletion. Touch the [Yes] key. Cc 4 Press the [BLACK & WHITE START] key.
FORWARDING RECEIVED FAXES (Fax Data Forward) When the machine cannot print because it is out of paper or out of toner, received faxes can be forwarded to another fax machine. To use this function, the fax number of the destination machine must be stored in "Set the Telephone Number for Data Forwarding" in the system settings. Press the [SYSTEM SETTINGS] key.
CONVENIENT DIALING METHODS Easy to dial one-touch keys and the resend function can be used to prevent dialing errors and save time. One-touch keys A fax number stored in a one-touch key can be called up by a simple touch of the key. A one-touch key for a group can be selected to automatically send a fax to each of the destinations stored in the group. Ready to send. Speaker Scan Fax Mode Switch (1) Touch the [Address Book] key.
Speed dialing When you store an individual key or a group key, a 3-digit number is assigned. You can dial using the key and the 3-digit search number. To check a search number, print the appropriate list in the sending address list menu in the system settings. Ready to send.
SPECIAL FAX MODES The special modes make it possible to perform a variety of fax transmissions for specific purposes. The following pages show the types of fax transmissions that can be performed. (The procedures for using each special mode are not explained.) Each special mode has its own settings and procedures, however, the basic procedure is the same for all modes. The basic procedure for selecting a special mode is explained on the next page using "Erase" as an example.
SELECTING A SPECIAL MODE FOR FAX The procedure for selecting a special mode for fax is explained below. The settings that can be selected vary for each special mode, however, the general procedure is the same. The procedure for selecting "Erasing peripheral shadows (Erase)" is explained below as an example. 1 The side to be scanned must be face up! Place the original. When using the document glass, place the original with the side to be scanned face down. Ready to send.
CONVENIENT FAX FUNCTIONS Erasing peripheral shadows (Erase) Use this function to erase peripheral shadows that occur when faxing books and other thick originals. Without erase Transmission Transmission With erase Sending the left and right pages of a bound document as two separate pages (Dual Page Scan) Use this function to send the left and right pages of a pamphlet or other bound document as two separate pages.
Sending a large number of pages (Job Build) The maximum number of originals that can be fed through the automatic document feeder at once is 100 sheets. If you need to fax more than 100 originals as a single job, the job build function lets you divide the originals into sets and feed each set. 200 100 100 Transmission Sending a fax directly from a computer (PC-Fax) A document on a computer can be sent via the machine as a fax.
Troubleshooting This section provides solutions to common faxing problems. X TABLE OF CONTENTS FOR TROUBLESHOOTING . . 20 X PROBLEMS RELATED TO TRANSMISSION . . . . . . . . 21 X PROBLEMS RELATED TO RECEPTION . . . . . . . . . . . 23 X PROBLEMS RELATED TO AUDIBLE SIGNALS . . . . . 24 X PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS . . . . . . . . . . . . . . . . . . . . . . . . . .
TABLE OF CONTENTS FOR TROUBLESHOOTING See the following table of contents to locate the appropriate page for your question or problem. PROBLEMS RELATED TO TRANSMISSION • Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 • The transmitted fax prints out blank at the receiving side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 • The transmitted fax is reduced by the receiving fax machine. . . . .
PROBLEMS RELATED TO TRANSMISSION Problem Transmission does not take place. Point to check Is the telephone line connected securely? Solution Check the telephone line jack at the back of the right side of the machine, the wall jack, and any extension adapters to make sure that all connections are secure. Telephone line jack Is the correct dial mode set for your line? Ask your administrator to verify that "Dial Mode Setting" is set correctly for the line you are using.
Problem Transmission does not take place. Point to check Solution Does a message appear notifying you that the original size was not detected? Place the original again. If the original size is still not detected correctly, specify the original size manually.
PROBLEMS RELATED TO RECEPTION Problem Point to check Solution Printing does not take place after reception. Does a message appear in the display instructing you to add toner or paper? (Printing is not possible when this screen appears.) Restore printing capability as instructed by the message. Does a password entry screen appear? "Hold Setting for Received Data Print" is enabled. Enter the correct password with the numeric keys. If you do not know the password, check with your administrator.
PROBLEMS RELATED TO AUDIBLE SIGNALS Problem The volume is too low. • Speaker • Ringer Volume Point to check Solution Has the volume setting been set to "Low" in the system settings (administrator)? Ask your administrator to set the volumes in "Speaker Settings" to "Medium" or "High".
PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS Problem Point to check Solution A one-touch individual key or group key cannot be edited or deleted. Is the individual key included in a group key? Remove the key from the group and then edit or delete the key.
Specifications X SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 X FOR THE USERS OF THE FAX FUNCTION. . . . . . . . .
SPECIFICATIONS Model MX-FXX1 Applicable telephone line Public switched telephone network, PBX Scanning resolution (supports ITU-T standards) 8 x 3.85 lines/mm (Standard), 8 x 7.7 lines/mm (Fine, Fine-Halftone), 8 x 15.4 lines/mm (Super Fine, Super Fine - Halftone), 16 x 15.4 lines/mm (Ultra Fine, Ultra Fine - Halftone) Transmission speed 33.6 kbps down to 2.
FOR THE USERS OF THE FAX FUNCTION ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the mess
FCC Notice to users: This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call.
NOTICE FOR USERS IN CANADA "NOTICE : This product meets the applicable Industry Canada technical specifications." "NOTICE : The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five." The REN of this equipment is indicated on the facsimile expansion kit.
MODEL: MX-2300N MX-2700N DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Troubleshooting In the unlikely event of you experiencing a problem with this product, please refer to this manual before requesting service. REMOVING MISFEEDS The contents of this manual are grouped by situation. The chapters of the manual appear on the cover.
ABOUT THIS MANUAL This manual provides solutions to possible problems in a question and answer format. The questions are grouped into the chapters "REMOVING MISFEEDS", "COPYING", "PRINTING", "SCANNING", "DOCUMENT FILING", "INSTALLATION", and "OTHER PROBLEMS". Locate the question that relates to your problem and use the answer to help correct the situation. If you are unable to solve a problem using this manual, please contact your dealer or nearest SHARP Service Department.
MANUALS PROVIDED WITH THE MACHINE This manual provides solutions to possible problems. For the detailed procedures for using the machine, see the following manuals. Printed manuals Manual name Contents Safety Guide This manual contains instructions for using the machine safely and lists the specifications of the machine and its peripheral devices. Software Setup Guide This manual explains how to install the software and configure settings to use the machine as a printer or scanner.
REMOVING MISFEEDS This chapter explains what to do when a paper misfeed occurs in the machine. Removing misfeeds When a paper misfeed occurs, "A misfeed has occurred." appears in the touch panel and printing stops. In this event, touch the [Information] key in the touch panel. When the key is touched, instructions for removing the misfeed will appear. Follow the instructions. (The approximate locations of possible misfeeds are indicated by blinking marks as shown below.
(1) Original misfeed (3) Paper misfeed in the fusing unit Open the document feeder cover and remove the misfed originals. Rotate knob and remove the misfed paper. Pull out the document feeder tray and remove the misfed paper. If the misfed paper is inside the fusing area, turn down the fusing unit open tab to open the fusing unit and remove the misfed paper. Open the automatic document feeder. Rotate the transfer roller in the direction of the arrow and remove the original.
(5) Paper misfeed in the reversing unit Open the Paper reversing section cover and remove the misfed paper. (6) Paper misfeed in the bypass tray (9) Paper misfeed in tray 1 to tray 4 (in the tray) Before pulling the tray out, open the right cover and check if there is a paper misfeed. If you pull the tray out without checking, you may tear misfed paper and make it more difficult to remove the pieces that remain in the machine.
(11) Paper misfeed in the saddle stitch finisher (top) Open the top cover and remove the misfed paper. (14) Paper misfeed in the saddle stitch finisher (bottom) (12) Paper misfeed in the paper pass unit Pull out the paper pass unit and remove the misfed paper. While pulling the lever, slide the saddle stitch finisher to the left until it stops. Turn knob until a blue indication is seen. Check the paper reversing section inside the tray and remove any misfed paper.
COPYING This chapter provides solutions to possible copying problems. See the following table of contents to locate the appropriate page for your question or problem. Problems Related to Copying Operation • Copying does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 • Auto selection of the color mode does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problem Image rotation does not take place. Two-sided copying does not take place. The paper size of a tray cannot be set. 8 Point to check Solution Did you select the paper size or copy ratio manually? Copy using automatic paper selection and automatic ratio selection. Is "Rotation Copy Setting" disabled in the system settings (administrator)? Check with your administrator. If you are the administrator, enable "Rotation Copy Setting".
Problems Related to Copy Results Problem The image is too light or too dark. Point to check Solution Is the image too light or too dark? Select an appropriate exposure mode for the original being copied and adjust the exposure level manually. Has an appropriate exposure mode for the original type been selected? A satisfactory copy result can be obtained by selecting a suitable exposure mode for the original type. Select one of the following modes depending on the original type.
PRINTING This chapter provides solutions to possible printing problems. See the following table of contents to locate the appropriate page for your question or problem. Problems Related to Printing Operation • Printing does not take place.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 • Color printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problem Printing does not take place. Point to check Solution Is the IP address selected correctly? (Windows) If the machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible if the IP address changes. Print the "All Custom Setting List" in the system settings and check the IP address of the machine. If the IP address has changed, change the port setting in the printer driver.
Problem Printing does not take place. Point to check Was a Notice Page printed? Solution A Notice Page will be printed to indicate the cause of the problem if a print job cannot be performed as specified and the cause is not shown in the display. Read the printed page and take appropriate action. For example, a notice page will be printed in the following situations. • The print job is too large to fit in memory. • A function that has been prohibited by the administrator is specified.
Problem A tray, finisher, or other peripheral device installed on the machine cannot be used. Point to check Have the peripheral devices that are installed on the machine been configured in the printer driver? Solution Open the printer properties and click the [Auto Configuration] button on the [Configuration] tab. (Windows) * If auto configuration cannot be executed, see the Software Setup Guide. Problems Related to Print Results Problem Point to check Solution The image is grainy.
Problem Part of the image is cut off. The image is upside down. 14 Point to check Solution Does the paper size specified by the job match the size of paper loaded in the tray? Make sure that the paper size setting matches the size of paper loaded in the tray. The paper size setting is selected as follows: Windows: On the [Paper] tab of the printer driver. If [Fit to Paper Size] is selected, check the loaded paper and the paper size setting. Macintosh: In the [Page Setup] menu. (In Mac OS 9.0 to 9.2.
Problem Many nonsense characters are printed. Point to check Is your computer or the machine in an unstable state? Solution If little free space remains in the memory or hard drive of your computer, or many jobs have been spooled on the machine and it has little free memory remaining, printed text may turn into nonsense characters. In this situation, cancel printing, restart your computer and the machine, and try printing again.
SCANNING This chapter provides solutions to possible scanning problems. See the following table of contents to locate the appropriate page for your question or problem. Problems Related to Scanning Operation • Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 • An address cannot be specified.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problem Point to check Solution Does the image file exceed the e-mail attachment limit set in the system settings (administrator)? If your administrator has set a limit on the size of transmitted files, a file that exceeds the limit cannot be transmitted. Check with your administrator. Did the image file exceed the file attachment size limit of your mail server? (When Scan to E-mail is used.) Reduce the size of the file attachment (reduce the number of pages scanned).
Problem The received image file cannot be opened. Point to check Solution Does the viewer program used by the recipient support the format of the received image data? The recipient may be able to open the file if you change the file type and compression mode selected at the time of transmission. Use a software program that is capable of opening the selected file type and compression mode. Does a message appear prompting you to enter your password? The received file is an encrypted PDF file.
Problems Related to Scan Results Problem Point to check Solution The scanned image is clipped. Is the original scan size setting smaller than the actual original size? Set the scan size to the actual original size. If you have intentionally set a smaller size than the actual original size, note carefully the placement position of the selected scan size when placing the original.
Problem Point to check Solution JPEG was selected for the file type but the file was created as a TIFF file. Did you press the [BLACK & WHITE START] key ( ) to begin scanning? When [JPEG] is selected for the file type and the image is scanned in Mono 2, the file will be created as a TIFF file. To create the file as a JPEG file, change the color mode to [Full Color] and then press the [COLOR START] key ( ). The image is too light or too dark. (When using PC Scan.
Problems Related to One-Touch Individual Keys / Group Keys Problem Point to check Solution A one-touch individual key or group key cannot be edited or deleted. If the key is an individual key, is the key included in a group? Remove the key from the group and then edit or delete the key.
DOCUMENT FILING This chapter provides solutions to possible document filing problems. See the following table of contents to locate the appropriate page for your question or problem. • Document filing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 • A filed data can not be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problem Point to check Solution A stored file has disappeared. Did you touch the [Print and Delete the Data] key to print a stored file? A file that is printed using the [Print and Delete the Data] key is automatically deleted after being printed. To print a file without deleting it, use the [Print and Save the Data] key. A file cannot be deleted. Is the property of the file set to [Protect]? A file cannot be deleted when its property is set to [Protect].
INSTALLATION This chapter provides solutions to possible installation problems. See the following table of contents to locate the appropriate page for your question or problem. • The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 • The machine is not detected (when connected to a network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problem The plug and play screen does not appear (USB connection in Windows). Point to check Solution Is the machine power on? When a USB cable is connected, make sure the power of the machine is "ON" and then connect a USB cable to the machine. When the machine is not powered on, switch on the main power switch and the [POWER] key ( ) in that order. Can your computer use a USB connection? Check your computer whether or not a USB interface can be used on the Device Manager in your computer.
The printer driver cannot be installed (Windows 2000/XP/Server 2003) If the printer driver cannot be installed on Windows 2000/XP/Server 2003, follow the steps below to check your computer settings. 1 Click the [start] button and then click [Control Panel]. 4 In Windows 2000, click the [Start] button, point to [Settings], and click [Control Panel]. 2 Check the settings in "What action do you want Windows to take?" ("File signature verification" in Windows 2000).
OTHER PROBLEMS This chapter explains how to resolve problems related to the general operation of the machine. Locate your question or problem in the table of contents below and refer to the appropriate page. Problems Related to Machine Operation • Specified machine functions cannot be used.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 • The operation panel cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems Related to Machine Operation Problem Point to check Solution Specified machine functions cannot be used. Have functions been disabled by the administrator? Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use and page counts may be restricted in your user settings. Check with your administrator. The operation panel cannot be used.
Problem Point to check Solution The operation panel cannot be used. Does the message "Call for service. Code:xx-xx*." appear in the display? *Letters and numbers appear in xx-xx. Make sure that the LINE indicator is not lit and that the DATA indicator is not blinking or lit and then switch off the [POWER] key ( ) and the main power switch. Wait at least 10 seconds and then switch the main power switch and the [POWER] key ( ) back on in that order.
Problem Point to check The displayed bypass tray paper size is not correct. Is the bypass tray extension pulled out? Solution When loading paper in the bypass tray, be sure to pull out the extension to enable the paper size to be detected correctly. ☞ Illustration of the machine (H) (page 36) Problems Related to Paper Feeding and Output Problem The original misfeeds. The paper misfeeds. 30 Point to check Solution Is the original on thin paper? (When the automatic document feeder is used.
Problem The paper misfeeds. Point to check Solution Is 5-1/2" x 8-1/2" (A5) size paper loaded? Load 5-1/2" x 8-1/2" (A5) size paper in tray 1 (the first tray), in tray 2 (the second tray), or in the bypass tray. * When loading 5-1/2" x 8-1/2" (A5) size paper in tray 1 or tray 2, place the paper in the horizontal (5-1/2" x 8-1/2"R (A5R)) orientation. Has the correct paper size been set? If you are using a special size, be sure to specify the paper size.
Problem Smudges appear on printed output. Toner does not adhere well or creases appear in the paper. Point to check Solution Are you printing on pre-punched paper? If the printed image overlaps the punch holes, smudges may appear on the reverse side of the paper following one-sided printing, or on both sides following two-sided printing. Take care that the image does not overlap the punch holes.
Problems Related to Peripheral Devices Problem Point to check Solution Is the USB device compatible with the machine? A non-compatible device cannot be used. Make sure that the device is compatible with the machine. Is the connected USB device recognized correctly. Use "USB-Device Check" in the system settings to check whether or not the device can be recognized. ➞ System Settings > "USB-Device Check" If it is not recognized, connect it once again.
Problem Point to check Solution Stapling does not take place (including pamphlet stapling). Is the paper type setting of the selected paper tray set to heavy paper? Pamphlet stapling is not possible on heavy paper. (However, when cover insertion is selected, pamphlet stapling is possible when a single sheet of heavy paper is inserted for use as a cover.) Have functions been disabled by the administrator? Some functions may have been disabled in the system settings (administrator).
Other Problems Problem Point to check Solution The touch panel screen is difficult to view. Is the display contrast properly adjusted? Adjust the contrast using "Display Contrast" in the system settings. ➞ System Settings > "Default Settings" > "Display Contrast" You were logged out without having performed logout yourself. Did Auto Clear activate? When user authentication is used, the currently logged in user will be automatically logged out if Auto Clear activates. (Except when in PC scan mode.
Illustration of the machine Front LINE indicator / DATA indicator (A) Operation panel DOCUMENT FILING IMAGE SEND COPY Main power indicator [POWER] key PRINT READY DATA LINE DATA [POWER SAVE] key SYSTEM JOB STATUS SETTINGS LOGOUT (B) Output tray (center tray) (C) Exit tray unit (right tray) (F) "On" position "Off" position (G) (D) Main power switch (H) (E) Indicator line 36 Bypass tray
Back (I) Original placement position on the document glass Mark 5-1/2" x 8-1/2" or A5 8-1/2" x 14" B5 or B4 8-1/2" x 11" or A4 11" x 17" or A3 Mark B5R 8-1/2" x 11"R or A4R (J) Power plug (K) USB connector (A type) (L) USB connector (B type) (M) LAN connector The part indicated in the illustration is only to be handled by a service technician.
