MODEL: DIGITAL FULL COLOUR MULTIFUNCTIONAL SYSTEM MX-C303 MX-C303W MX-C303WH MX-C304 MX-C304W MX-C304WH Quick Start Manual BEFORE USING THE MACHINE Functions of the machine and procedures for placing originals and loading paper COPIER Using the copy function PRINTER Using the printer function FACSIMILE Using the fax function SCANNER Using the scan function DOCUMENT FILING Storing jobs as files on the hard drive SETTING MODE Configuring settings to make the machine easier to use
OPERATION MANUALS AND HOW TO USE THEM Start Guide This manual explains basic procedures for using the machine, cautions for safe use of the machine, and information for the administrator. Read this manual before using the machine. For detailed operating procedures and troubleshooting information, see the manuals in PDF format. Operation Guide (Displayed on the touch panel) This guide appears when you tap the icon on the machine's touch panel.
Other manual Like the "User's Manual", some manuals as follow can be downloaded from our website and viewed on your computer. Manual types may be updated. For more information, see our website. User's Manual (Address Book Registration)* This manual explains how to register, edit, and delete the address book. Troubleshooting* This manual provides answers to frequently asked questions regarding the operation of the machine in each mode.
HOW TO PRINT A MANUAL Press the [Home Screen] key. 1 Home screen appears. 2 10:15 Easy Copy CLOUD PORTAL Toner Quantity Bk C M Operation Y Guide Enlarge Display Mode Easy Scan Operation Settings Settings Enlarge Total Count Guide Display Mode Tap the [Operation Guide] key. Easy Fax Total Count Job Status Job Status Brightness Brightness Adjustment Adjustment Set in a touch panel. 3 (1) Tap the [Downloading and printing manuals] key. (1) (2) Tap the [Other manuals] key.
ACCESSING THE WEB SERVER IN THE MACHINE When the machine is connected to a network, the machine's built-in Web server can be accessed from a Web browser on your computer. OPENING THE WEB PAGES 10:15 1 Easy Copy CLOUD PORTAL Toner Quantity Bk C M Operation Guide Y 2 3 Easy Scan Enlarge Display Mode Settings Tap the [Settings] key. Easy Fax Total Count Brightness Adjustment Job Status Tap [Status] → [Network Status] from the menu.
DOWNLOADING THE OPERATION GUIDE The Operation Guide, which is a more detailed manual, can be downloaded from the machine's Web pages. 1 (1) Operation Manual Download Sitemap Click [Operation Manual Download] in the menu of the Web page. English User Name 2 Logout Select the desired language. Select a manual to be downloaded. Download Language 3 Troubleshooting (3) Download (O) 6 Administrator (2) Only the displayed languages are supported.
TABLE OF CONTENTS OPERATION MANUALS AND HOW TO USE THEM . . . . . . . . . . . . . . . . . . . . . . . . . . 2 HOW TO PRINT A MANUAL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 ACCESSING THE WEB SERVER IN THE MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . 5 BEFORE USING THE MACHINE PART NAMES AND FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 TURNING ON/OFF THE POWER . . . . . . . . . . . . . . . . . . .
SCANNER NETWORK SCANNER FUNCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 SCANNING AN ORIGINAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 SCANNER MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 DOCUMENT FILING USES OF THE DOCUMENT FILING FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 SAVING A DOCUMENT ONLY (Scan to HDD) . . . . . . . .
BEFORE USING THE MACHINE This section provides general information about the machine, including the names and functions of the parts of the machine and its peripheral devices, and the procedures for placing originals and loading paper. ► PART NAMES AND FUNCTIONS ....................................................10 ► TURNING ON/OFF THE POWER.....................................................12 ► OPERATION PANEL ........................................................................
BEFORE USING THE MACHINE PART NAMES AND FUNCTIONS (1) (2) (3) (4) (5) (6) (7) (8) (9) MX-C303/C303W/C303WH (6) (10) (11) (12) (13) (14) (15) (1) Document feeding area cover Open this cover to remove an original misfeed or clean the paper feed roller. (2) Original guides These guides help ensure that the original is scanned correctly. Adjust the guides to the width of the original. (3) (4) (5) (6) (7) (8) (9) Document feeder tray Place the original.
BEFORE USING THE MACHINE (1) (2) (6) (3) (4) (7) (8) (5) (9) (10) (1) Scanning area Originals placed in the automatic document feeder are scanned here. (7) Toner cartridge This cartridge contains toner. When the toner in a cartridge runs out, replace with new one. (2) Document glass If you want to scan books or other thick originals that cannot be fed through the automatic document feeder, place them on this glass.
BEFORE USING THE MACHINE TURNING ON/OFF THE POWER This section describes how to turn on/off the machine's power and how to restart the machine. Operate two power switches: the main power switch, located on the side, and the [Power] button on the operation panel. Turning on the power • Turn the main power switch to the " " position. • When the main power indicator lights in green, press the [Power] button. Turning off the power • Press the [Power] button to turn off the power.
BEFORE USING THE MACHINE OPERATION PANEL Pressing the [Home Screen] key on the operation panel displays the home screen on the touch panel. The home screen displays the keys for selecting modes or functions.
BEFORE USING THE MACHINE Checking the status of a job / priority / cancelling To display the Job Status screen, tap the [Job Status] key in the home screen, or tap the [Job Status] key that appears in the upper right corner of each mode screen. LINE Job Status (1) Tap the tab of the mode you want to check. Check copy jobs and print jobs on the [Print] tab. (2) Tap the [Job Queue] or [Complete] key. (3) Check the jobs in the list. If you want to give a job priority or cancel a job, tap that job.
BEFORE USING THE MACHINE PLACING ORIGINALS The automatic document feeder can be used to automatically scan many originals at once, and this saves you the trouble of manually feeding each original. For originals that cannot be scanned using the automatic document feeder, such as a book or a document with notes attached, use the document glass. USING THE AUTOMATIC DOCUMENT FEEDER When using the automatic document feeder, place the originals in the document feeder tray.
BEFORE USING THE MACHINE ADJUSTING THE VOLUME You can adjust the volume of sounds generated by the machine. Tap the [Settings] key and configure the following settings from the [System Settings] tab. (Administrator rights are required.
BEFORE USING THE MACHINE LOADING PAPER NAMES AND LOCATIONS OF TRAYS The names of the trays are as follows.
BEFORE USING THE MACHINE LOAD PAPER INTO THE TRAY 1 Pull out the paper tray. 1 Gently pull the tray out until it stops. Push the center of the pressure plate down until it locks into place. 2 B Adjust guide plates A and B to match the longitudinal and transversal dimensions of the paper to be loaded. The guide plates A and B are slidable. Squeeze the separator plate lever and slide to the desired paper size. Adjust to the non-standard paper size so that the paper will not be too loose or too tight.
BEFORE USING THE MACHINE Insert the paper into the tray. 4 Roller Protrusion • Load the paper with the print side facing up. Make sure the stack of paper is straight before loading it. • Place the paper under the roller on the right side of the tray. • After loading the paper, close the guides to the paper width not to leave the gap from the guides A and B. • Do not load the paper as shown below.
BEFORE USING THE MACHINE Setting an A6 paper Load the paper with the copy and print side facing up. The diagram shows an example of printing on the front side. When setting an A6 paper, prepare a dedicated guide plate according to the procedure described below. Raise the guide plate for the A6 paper that is present on the paper platen. 1 Guide plate for A6 paper 2 Fan the paper. 3 Insert the paper into the tray. 20 Fan the paper well before loading it.
BEFORE USING THE MACHINE LOAD PAPER INTO THE TRAY 2 - 5 Pull out the paper tray. 1 Gently pull the tray out until it stops. To load paper, go to step 3. To load a different size of paper, go to the next step. 2 B A 3 Adjust guide plates A and B to match the longitudinal and transversal dimensions of the paper to be loaded. The guide plates A and B are slidable. Squeeze the separator plate lever and slide to the desired paper size.
BEFORE USING THE MACHINE Load paper more than 8-1/2" x 11" size When setting 8-1/2" x 11" size paper, remove the 2 regulation plates with green colour on the front and back side of the tray before setting the paper. The plates are contained in the inside storage space of the back side of the tray. Regulation plate Storage space When loading 8-1/2" x 14" paper, remove divider plate A. Move divider plate A all the way to the paper feed opening (right side), and pull up.
BEFORE USING THE MACHINE LOADING PAPER IN BYPASS TRAY 1 Open the bypass tray and the extension tray. 2 Push the center of the pressure plate down until it locks into place. 3 Load the paper with the print side facing down. Insert the paper along the bypass tray guides all the way into the bypass tray until it stops slowly. Inserting the paper with excessive force may cause the leading edge to fold back. Inserting the paper too loosely may cause skewed feeding or misfeeds.
BEFORE USING THE MACHINE Loading envelopes When placing DL When inserting envelopes in the bypass tray, place them aligned to the left side in the orientation shown below. Only the front side of envelopes can be printed or copied on. Place the front side facing down. Fold the flap and make a sharp crease at the fold. • Place so that the flap is on the right. • When using an envelope, you must rotate the image 180 degrees if needed. For more information, see "User's Manual".
BEFORE USING THE MACHINE CHANGE THE SETTING OF THE PAPER TRAY To change the paper loaded in the tray, change the machine's tray settings from the [Tray Settings] key in the home screen. As an example, the steps for changing the paper in tray 2 from A4 plain paper to B5 recycled paper are explained below. Press the [Home Screen] key. 1 Home screen appears.
BEFORE USING THE MACHINE SAVING CONTACTS IN THE ADDRESS BOOK "Contacts" and "Group" can be stored in the address book. The procedure for adding a new contact to the address book by directly entering the name and address is explained here as an example. Press the [Home Screen] key. 1 Home screen appears. 10:15 2 HDD File retrieve Toner Quantity 3 Tray Settings Address Control Bk C M Operation Enlarge Y Guide Display Mode Settings Total Count Initial Search (Opt.
BEFORE USING THE MACHINE USER AUTHENTICATION When user authentication is enabled in settings mode, you must log in in order to use the machine. User authentication is disabled in the factory default settings. When you have finished using the machine, log out. ABOUT AUTHENTICATION METHODS There are three user authentication methods: authentication by user number, authentication by login name / password, and authentication by quick authentication.
BEFORE USING THE MACHINE FUNCTIONS THAT CAN BE USED ON THE MACHINE The machine has many functions for a variety of purposes. Some convenient functions are described in below. For details, see the User's Manual. PAPER, AND TIME SAVING FUNCTIONS N-Up Blank Page Skip This function uniformly lays out multiple original pages onto a single sheet of paper. This function is convenient when you wish to present multiple pages in a compact format, or show a view of all pages in a document.
BEFORE USING THE MACHINE Card Shot Card Shot (Multi) This function copies or sends the front and reverse sides of a card on one sheet, not on separate sheets. This function is convenient for making copies for identification purposes and helping save paper. Up to four cards placed on the document glass are automatically scanned into separate files, with each file consisting of the front and back of the card.
BEFORE USING THE MACHINE SCANNING FUNCTIONS Slow Scan Mode (MX-C304/MX-C304W/ MX-C304WH) Background Adjustment You can adjust the background by making light areas of the original darker or lighter. Erase The erase function is used to erase shadows on images produced when scanning thick originals or books. Without erase 30 With erase Use this function when you wish to scan thin originals using the automatic document feeder. This function helps prevent thin originals from misfeeding.
COPIER This section explains the basic procedures for using the copier function. ► MAKING COPIES .............................................................................32 ► COPY MODE.....................................................................................34 ► COPYING ON SPECIAL PAPER (Bypass Copy) ...........................
COPIER MAKING COPIES This section explains how to set a Copy Ratio. Press the [Home Screen] key. 1 Home screen appears. 2 10:15 Easy Copy mode screen appears. Easy Copy CLOUD PORTAL Toner Quantity Bk C M Operation Guide Y Easy Scan Enlarge Display Mode Settings Easy Fax Total Count Brightness Adjustment Job Status Place the original. 3 4 Place the original in the document feeder tray of the automatic document feeder, or on the document glass.
COPIER 5 Set the copy ratio. Copy Ratio After the settings are completed, tap ( 25~400 ) 100 Auto Image . % Slightly Reduce (3% Reduction) By Paper Size Original A4 B5 A5 A6 Paper A4 B5 A5 A6 CA 6 Preview Copies 1 B/W Start Original A4 Colour Start Detail Paper Select 2-Sided Copy Copy Ratio A4 100% Tray 1 CA Preview 1→1 Copies 1 B/W Start Colour Start Set the number of copies and then tap the [Colour Start] key or [B/W Start] key.
COPIER COPY MODE Copy mode has two modes: easy mode and normal mode. Easy mode is limited to frequently used functions that allow you to smoothly perform most copy jobs. If you need to select detailed settings or special functions, use normal mode. All functions can be used in normal mode. Easy Copy Copy Easy Mode (1) Original A4 No.
COPIER COPYING ON SPECIAL PAPER (Bypass Copy) This section explains how to load A4 heavy paper in the bypass tray. Load paper into the bypass tray. 1 ► LOADING PAPER IN BYPASS TRAY (page 23) 2 Bypass Tray Current Bypass Tray Settings Current Tray Settings areBypass as follows. 10:15 (1) (1) If the multipurpose tray settings are different from the paper to be printed on, tap the [Size] and [Type] key and select settings. are as follows.
COPIER 4 10:15 Easy Copy mode screen appears. Easy Copy CLOUD PORTAL Toner Quantity Bk C M Operation Guide Y 5 Tap the [Easy Copy] mode icon. Easy Scan Enlarge Display Mode Settings Easy Fax Total Count Brightness Adjustment Original A4 Job Status Detail Paper Select 2-Sided Copy Tap the [Paper Select] Key. Copy Ratio A4 100% Bypass CA 6 Copies Preview 1 B/W Start Paper Select CA 7 1→1 Colour Start Select the Bypass Tray.
PRINTER This section explains the basic procedure for printing using the printer driver of the machine. The explanations of screens and procedures are primarily for Windows® 10 in Windows® environments, and Mac OS X v10.12 in Mac OS environments. The window varies depending on the operating system version, the printer driver version, and the application. ► PRINTING IN A WINDOWS ENVIRONMENT ..................................38 ► PRINTING IN A Mac OS ENVIRONMENT .......................................
PRINTER PRINTING IN A WINDOWS ENVIRONMENT The following example explains how to print an A4 size document from "WordPad", which is a standard accessory program in Windows. To install the printer driver and configure settings in a Windows environment, see the Software Setup Guide. For information on the available printer drivers and the requirements for their use, see the User's Manual. 1 Select [Print] from the [File] menu of WordPad.
PRINTER 4 Click the [Print] button. Printing begins. PRINTING ON ENVELOPES The bypass tray can be used for envelope printing. (1) (2) (3) (1) Click the [Paper Source] tab. (2) Select the envelope size from "Output Size". When "Output Size" is set to [DL], "Paper Type" is also automatically set to [Envelope]. (3) Select [Bypass Tray] from the "Paper Tray". • Set the paper type of the bypass tray to [Envelope] and load an envelope into the bypass tray.
PRINTER PRINTING IN A Mac OS ENVIRONMENT The following example explains how to print an A4 size document from "TextEdit", which is a standard accessory program in Mac OS. To install the printer driver and configure settings in a Mac OS environment, see the Software Setup Guide. 1 Select [Page Setup] from the [File] menu. 2 Select paper settings. (1) Make sure that the correct printer is selected. (1) SHARP MX-xxxx PPD (2) Select the paper settings.
PRINTER Select print settings. 4 (1) Make sure that the correct printer is selected. (1) (2) Select items from the menu and configure the settings as needed. (3) Click the [Print] button. (2) (3) PRINTING ON ENVELOPES The bypass tray can be used for envelope printing. Select the envelope size in the settings of the application ("Page Setup" in many applications) and then perform the following steps. (1) (2) (3) (1) Select the envelope size from "Paper Size". (2) Select [Paper Feed].
PRINTER DIRECTLY PRINTING A FILE IN USB MEMORY Files in a USB memory device connected to the machine are printed from the operation panel of the machine without using the printer driver. The file types (and corresponding extensions) that can be printed directly are shown below.
FACSIMILE This section explains the basic procedures for using the fax function of the machine. ► SENDING A FAX ..............................................................................44 ► FAX MODE........................................................................................
FACSIMILE SENDING A FAX This section explains the basic procedure for sending a fax. In fax mode, colour originals are sent as black and white images. Press the [Home Screen] key. 1 Home screen appears. 2 10:15 Easy Fax mode screen appears.
FACSIMILE 6 Tap the [All Destinations] key. AAA AAA 123456789 Address CA Sort AAA AAA A list of the selected destinations appears. Direct Entry BBB BBB CCC CCC DDD DDD EEE EEE FFF FFF Frequent Use 7 Start Category All Confirm the destination. All Destinations CA 1 1234567890 AAA AAA Direct Entry If an incorrect destination appears in the list, tap the destination and then tap the [Delete] key. Start Info.
FACSIMILE FAX MODE Fax mode has two modes: easy mode and normal mode. Easy mode is limited to frequently used functions that allow you to smoothly perform most fax jobs. If you need to select detailed settings or special functions, use normal mode.
SCANNER This section explains the uses of the network scanner function and the basic procedure for using scan mode. The Internet fax expansion kit is required to use the Internet fax function. ► NETWORK SCANNER FUNCTION..................................................48 ► SCANNING AN ORIGINAL...............................................................49 ► SCANNER MODE .............................................................................
SCANNER NETWORK SCANNER FUNCTION The network scanner function of the machine can be used to transmit scanned images by a variety of methods. The network scanner function has the following modes. To use a mode, tap the button of the mode in the home screen. Scan modes USB memory mode Use this mode to save an image to USB memory To send an image to an e-mail address, use Scan to E-mail Scan to Ext.
SCANNER SCANNING AN ORIGINAL The basic operation for scanning is explained below. The procedure for sending a scanned file by E-mail to a destination stored in the address book is explained here. Press the [Home Screen] key. 1 Home screen appears. 2 10:15 Easy Scan mode screen appears.
SCANNER 6 Tap the [All Destinations] key. FFF FFF Address 1234.xxx 123.ne.jp CA Sort Scan to HDD/ USB AAA AAA A list of the selected destinations appears. BBB BBB CCC CCC DDD DDD EEE EEE FFF FFF 7 B/W Start Category All Frequent Use Confirm the destination. All Destinations CA 1 FFF FFF To 8 Delete Cc Original A4 CA Scan to HDD/ USB 1234.xxx Info.
SCANNER 9 Original A4 Address Address Book CA Preview Detail Sending History Global Address Search Scan to HDD/ USB B/W Start Auto Set Tap the [Colour Start] key or [B/W Start] key. Colour Start • In the factory default state, the machine detects whether the original is black & white or full colour when you tap the [Colour Start] key, and automatically switches between full colour and black & white binary scanning. When you tap the [B/W Start] key, the machine scans in black & white binary.
SCANNER BASE SCREEN OF SCANNER MODE Scanner mode has two modes: easy mode and normal mode. Easy mode is limited to frequently used functions that allow you to smoothly perform most scan jobs. If you need to select detailed settings or special functions, use normal mode.
DOCUMENT FILING The document filing function is used to store the document or print image on the hard drive when performing a copy, print, or other job. You can print or perform other operations using the saved file at a later time. This section introduces several of the document filing functions. ► USES OF THE DOCUMENT FILING FUNCTION ............................54 ► SAVING A DOCUMENT ONLY (Scan to HDD) ...............................55 ► PRINTING A SAVED FILE..............................................
DOCUMENT FILING USES OF THE DOCUMENT FILING FUNCTION Copy Fax Print Scan Files that you want to store for later use Store quickly and easily Store and manage Quick File File Using Quick File, you can easily copy or send a document and store the document data on the hard drive at the same time. Using File, you can copy or send a document and store the document data on the hard drive at the same time. When File is used, a user name and file name can be appended to the stored file.
DOCUMENT FILING SAVING A DOCUMENT ONLY (Scan to HDD) Scan to HDD lets you save a scanned document to the main folder or a custom folder. This function is not used to print or send. The procedure for storing a document in the main folder is explained below. To save to a custom folder, tap the [HDD File retrieve] key in the Home screen, tap [Scan to HDD] on the action panel, and select save settings. For more information, see the User's Manual.
DOCUMENT FILING 5 Tap the [Scan to HDD] key. Scan to HDD/USB Scan to HDD Scan to USB CA Preview 6 Original A4 B/W Start Auto Set Address Main Folder Address Book Sending History Colour Start Detail Global Address Search Scan to HDD/ USB Tap the [Colour Start] key or [B/W Start] key. To check a preview of a document, tap the [Preview] key.
DOCUMENT FILING Scan to USB memory device Connect the USB memory device to the machine. 1 Use a FAT32 or NTFS USB memory device with a capacity of no more than 32 GB. 2 10:15 External memory device (USB) is connected.
DOCUMENT FILING PRINTING A SAVED FILE You can retrieve a file stored by document filing and print or transmit the file. You can also print files saved in a USB memory device or a shared folder. The steps for printing the "Copy_20201010_112030" file saved in the main folder are explained below. Press the [Home Screen] key. 1 Home screen appears. 2 HDD File retrieve Toner Quantity 3 Tap the [HDD File retrieve] mode icon.
SETTING MODE The setting mode let you adjust the operation of the machine to suit the needs of your workplace. This section briefly introduces several of the setting mode. For detailed explanations of the system settings, see "SETTING MODE" in the User's Manual. ► SETTING MODE ...............................................................................
SETTING MODE SETTING MODE The date and time can be set, fax and scan destinations can be stored, document filing folders can be created, and various other settings related to the operation of the machine can be configured in the setting mode screen. The procedure for opening the setting mode screen and the items in the screen are explained below. DISPLAYING THE SETTING MODE ON THE MACHINE Press the [Home Screen] key. 1 Home screen appears.
SETTING MODE WHAT YOU CAN DO IN THE SETTING MODE The following settings can be configured in setting mode. Some settings may not appear on the touch panel of the machine, or in the Web browser on your computer. Some settings may not appear due to the specifications of your machine and the peripheral devices that are installed. Menu Overview Status Displays paper tray information and device information. Address Book Use to edit the address book.
SETTING MODE Setting mode when an administrator is logged in An administrator can configure settings that are more advanced than the settings available to a guest or user. When user authentication is enabled, settings may be allowed without entering the administrator password based on the rights of the logged in user. For the state of the settings, ask the administrator of the machine.
Please note • For information on your operating system, please refer to your operating system manual or the online Help function. • The explanations of screens and procedures in a Windows environment are primarily for Windows 10®. The screens may vary depending on the version of the operating system or the software application. • The explanations of screens and procedures in a Mac OS environment are based on Mac OS X v10.12 in the case of Mac OS X.
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