MODEL MX-M260 MX-M310 DIGITAL MULTIFUNCTIONAL SYSTEM OPERATION MANUAL Page • BEFORE USING THE MACHINE • COPY FUNCTIONS • CONVENIENT COPY FUNCTIONS • NETWORK SCANNER FUNCTION • SYSTEM SETTINGS (GENERAL) • SYSTEM SETTINGS (ADMINISTRATOR) • TROUBLESHOOTING AND MAINTENANCE • PERIPHERAL DEVICES AND SUPPLIES • APPENDIX With the RSPF installed 9 22 36 54 90 96 116 139 143
Each instruction also covers the optional units used with these products. Do not make copies of anything which is prohibited from copying by law. The following items are normally prohibited from copying by national law. Other items may be prohibited by local law. ● Money ● Stamps ● Bonds ● Stocks ● Checks ● Passports ● Driver's licenses ● Bank drafts In some areas, the "POWER" switch positions are marked "I" and " " on the copier instead of "ON" and "OFF".
CONTENTS CAUTIONS................................................................................................................................................. 4 ● ● ● ● ● CAUTIONS ON USING THE MACHINE........................................................................................................... 4 IMPORTANT POINTS WHEN SELECTING AN INSTALLATION SITE ........................................................... 4 CAUTIONS ON HANDLING THE MACHINE..................................................
● CONFIGURING LDAP SERVER SETTINGS (WHEN USING AN LDAP SERVER) .............60 ● PROGRAMMING CUSTOM INDEX NAMES ....61 ● SETTING UP DESTINATION INFORMATION..62 ● STORING THE SENDER INFORMATION (Scan to E-mail) .............................................67 ● PROTECTING INFORMATION PROGRAMMED IN THE WEB PAGE ("Passwords") ................................................68 ● RESTRICTING USE OF THE NETWORK SCANNER FUNCTION (USER AUTHENTICATION) ......................................
7 TROUBLESHOOTING AND MAINTENANCE DISPLAY MESSAGES................................... 117 TROUBLESHOOTING ................................... 119 PROBLEMS WHEN THE NETWORK SCANNER FUNCTION IS USED...................................... 123 ● DISPLAY MESSAGES..................................125 ● IF YOUR E-MAIL IS RETURNED .................126 ● IMPORTANT POINTS WHEN USING SCAN TO E-MAIL ..........................................................126 9 APPENDIX SPECIFICATIONS .............................
CAUTIONS Follow the cautions below when using this machine. CAUTIONS ON USING THE MACHINE Warning: • The fusing area is hot. Exercise care in this area when removing misfed paper. • Do not look directly at the light source. Doing so may damage your eyes. Caution: • Do not switch the machine rapidly on and off. After turning the machine off, wait 10 to 15 seconds before turning it back on. • Machine power must be turned off before installing any supplies. • Place the machine on a firm, level surface.
Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements. Also make certain the outlet is properly grounded. Note Connect the machine to a power outlet which is not used for other electric appliances. If a lighting fixture is connected to the same outlet, the light may flicker. Be sure to allow the required space around the machine for servicing and proper ventilation.
ENVIRONMENTAL INFORMATION Products that have earned the ENERGY STAR® are designed to protect the environment through superior energy efficiency. The products that meet the ENERGY STAR® guidelines carry the logo shown above. The products without the logo may not meet the ENERGY STAR® guidelines. USING THE MANUAL This machine has been designed to provide convenient copying features in a minimum amount of office space and with maximum operational ease.
CONVENTIONS USED IN THIS MANUAL Warning Warns that injury may result if the contents of the warning are not properly followed. Caution Cautions that damage to the machine or one of its components may result if the contents of the caution are not properly followed. Note Notes provide useful information on the specifications, functions, performance, and operation of the machine. Explanation of words and illustration • This operation manual refers to the Reversing Single Pass Feeder RSPF as the "RSPF".
MAIN FEATURES High-speed laser copying • First-copy time* is only 4.8 seconds (MX-M260) or 4.5 seconds (MX-M310). • Copying speed is 26 copies/min. (MX-M260) or 31 copies/min. (MX-M310). This is ideal for business use and provides a big boost to workplace productivity. * First-Copy time may vary depending on the power-supply voltage, ambient temperature, and other operating conditions.
1 Chapter 1 BEFORE USING THE MACHINE This chapter contains basic information that should be read before using the machine. PART NAMES AND FUNCTIONS Exterior 1 2 11 3 7 6 4 12 8 5 9 14 13 15 16 10 1 Reversing single pass feeder (RSPF) (optional) Place the original(s) that you wish to scan face up here. (p.24) 2 Document cover (optional) Place an original on the document glass and close the document cover before copying starts.
BEFORE USING THE MACHINE Interior 17 22 18 19 20 21 15 Bypass tray Regular paper and special paper (such as transparency film) can be fed from the bypass tray. (p.19) 16 Bypass tray extension Pull out the bypass tray extension before placing paper in the bypass tray. (p.19) 17 Toner cartridge lock release lever Use to unlock the toner cartridge. (p.134) 18 Toner cartridge Contains toner. (p.134) 19 Roller rotating knob Turn to remove misfed paper. (p.
BEFORE USING THE MACHINE OPERATION PANEL COPY ON LINE DATA PRINT SCAN DATA FAX LINE DATA JOB STATUS SYSTEM SETTINGS LOGOUT 1 2 3 4 5 6 1 7 8 9 10 11 ● The indicators of the operation panel may differ depending on the country and region. ● The indicators of the operation panel may varies by model. 1 2 Touch panel The machine status, messages and touch keys are displayed on the panel.
BEFORE USING THE MACHINE TOUCH PANEL Using the touch panel Selecting a function [Example 1] [Example 1] JOB QUEUE SETS / PROG COPY 003 / 000 SHARP001 003 / 000 Beep tone Items on the touch panel are selected by touching the key associated with the item. A beep will sound to confirm that the item was selected and the key will be highlighted. * A double-beep is sounded when an invalid key is touched.
BEFORE USING THE MACHINE Job status screen (common to copy, print, network scan and fax) This screen appears when the [JOB STATUS] key on the operation panel is pressed. A job list showing the current job and the stored jobs or a list showing completed jobs can be displayed. The contents of jobs can be viewed and jobs can be deleted from the queue. The following screen shows the job queue for print jobs.
POWER ON AND OFF The power switch is located on the left side of the machine. Note When the power switch is turned on, the machine starts up in the previously used mode. The following explanations assume that the previously used mode was copy mode. POWER ON POWER OFF Turn the power switch to the "ON" position. When the machine is not used for a long time, be sure to turn it off. ON • When the power switch is turned to the "ON" position, the message "WARMING UP. A COPYING JOB CAN BE SET NOW.
BEFORE USING THE MACHINE INITIAL SETTINGS The machine reverts to the initial settings when it is first turned on, when the [CLEAR ALL] key ( ) is pressed, or the preset "auto clear time" elapses after the last copy is made in any mode. When the machine reverts to the initial settings, all settings and functions selected to that point are cancelled. The auto clear time can be changed in the administrator settings. (See "6. SYSTEM SETTINGS (ADMINISTRATOR)".
LOADING PAPER When a tray runs out of paper, a message appears in the touch panel. Load paper in the tray. A4 A4 A4 A4 A3 PAPER The specifications for the types and sizes of paper that can be loaded in the paper trays are shown below. For best results, use only SHARP recommended paper. Tray No.
BEFORE USING THE MACHINE Special papers Follow these guidelines when using special papers. Envelopes Do not use the following envelopes (Misfeeds will occur.). • Envelopes with metal tabs, clasps, strings, holes, or windows. • Envelopes with rough fibers, carbon paper, or glossy surfaces. • Envelopes with two or more flaps. • Envelopes with tape, film, or paper attached to the flap. • Envelopes with a fold in the flap. • Envelopes with glue on the flap to be moistened for sealing.
BEFORE USING THE MACHINE LOADING PAPER Make sure that the machine is not copying, printing, or printing a received fax, and then follow these steps to load paper. Loading the paper in the paper tray 1 Pull out the paper tray until it stops. If you are loading the same size of paper as was loaded previously, go to step 4. If you are loading a different size of paper, continue with the following step. 2 5 Load paper in the tray.
BEFORE USING THE MACHINE Loading paper in the bypass tray 1 Unfold the bypass tray. 3 Insert the copy paper (print side down) all the way into the bypass tray. 1 To enable correct detection of the paper size, be sure to pull out the bypass tray extension. 2 Set the paper guides to the copy paper width. Important points when inserting paper in the bypass tray • Be sure to place A6 size paper or envelopes horizontally as shown in the following diagram.
BEFORE USING THE MACHINE CHANGING A TRAY’S PAPER TYPE AND PAPER SIZE SETTINGS When you change the paper in a tray, follow the steps below to change the tray’s paper type and paper size settings. The settings cannot be changed when operation has stopped because the paper ran out or a misfeed occurred, or when an interrupt copy job is being performed. Even in copy mode, the settings cannot be changed while a print job or received fax is being printed.
BEFORE USING THE MACHINE Setting the paper type in the bypass tray Use either of the following two methods to set the bypass tray's paper type setting. From the [SYSTEM SETTINGS] key From the [PAPER SELECT] key 1 Load paper in the bypass tray as explained in "Loading paper in the bypass tray" (p.19). 1 Load paper in the bypass tray as explained in "Loading paper in the bypass tray" (p.19). 2 Press the [SYSTEM SETTINGS] key. 2 Touch the [PAPER SELECT] key.
2 Chapter 2 COPY FUNCTIONS This chapter explains basic copying functions such as normal copying, reduction or enlargement, and exposure adjustment. MAIN SCREEN OF COPY MODE The main screen of copy mode shows messages, keys, and settings that are used for copying. Touch a key to make a selection. The main screen of copy mode appears when the [COPY] key is pressed (Except when the system settings screen appears.).
NORMAL COPYING COPYING FROM THE DOCUMENT GLASS Note 1 If "AUDITING MODE" (p.95) has been enabled, enter your 5-digit account number. Open the document cover/RSPF and place the original face down on the document glass. Note • To load paper, see "LOADING PAPER" (p.16). If you change the paper size in the tray, you will also need to change the tray's paper size and paper type settings. (p.
COPY FUNCTIONS COPYING FROM THE RSPF Note 1 • If "AUDITING MODE" (p.95) is enabled, enter your 5-digit account number. • If the RSPF is disabled in the administrator settings, the RSPF cannot be used. See "6. SYSTEM SETTINGS (ADMINISTRATOR)". Make sure that an original has not been left on the document glass and then close the RSPF. Note If an original remains on the document glass after a copy was made, "REMOVE THE ORIGINAL FROM THE DOCUMENT GLASS." will appear in the touch panel.
COPY FUNCTIONS POINTS TO NOTE WHEN MAKING COPIES Document glass and RSPF • Paper in a different orientation from the original can be selected if the auto paper select or auto image function has been selected. In this case, the image of the original will be rotated. • When copying a book or an original that has been folded or crumpled, press down gently on the document cover/RSPF. This will reduce shadow lines caused by uneven contact between the original and the document glass.
COPY FUNCTIONS Copying originals of mixed length (Mixed feeding) When using the RSPF, originals of mixed length can be fed together as long as the width of the originals is the same. To copy originals of mixed length, follow these steps: 1 Touch the [SPECIAL MODES] key. 4 Touch the [OK] key. OK SPECIAL MODES 2-SIDED COPY 2 The setting is entered and you return to the main screen. The original size icon changes to ( ) to indicate that mixed feeding is selected.
COPY FUNCTIONS BYPASS FEED (special paper) The bypass tray must be used to feed special papers such as transparency film and labels. The bypass tray can also be used to feed standard copy paper. 1 Place the original(s). (p.23, p.24) 2 Insert the paper (print face down) all the way into the bypass tray. For paper that can be used in the bypass tray, see "PAPER" (p.16). To load paper, see "Loading paper in the bypass tray" (p.19).
AUTOMATIC TWO-SIDED COPYING Two originals can be automatically copied onto both sides of a single sheet of paper. When the RSPF is used, two-sided copies of two-sided originals can easily be made.
COPY FUNCTIONS 5 Make sure that a suitable paper size is automatically selected, or select another size using the [PAPER SELECT] key. 7 Remove the first original and then place the original for the back side on the document glass. Close the RSPF and then press the [START] key ( ). To cancel automatic two-sided copying, press the [CLEAR] key ( ). EXPOSURE AUTO A4 PAPER SELECT 100% 6 Select the number of copies and any other desired copy settings, and then press the [START] key ( ).
EXPOSURE ADJUSTMENT SELECTING THE ORIGINAL IMAGE TYPE AND MANUALLY ADJUSTING THE EXPOSURE [AUTO] is selected by default for automatic adjustment of the exposure according to the original. If you wish to specify the original image type or manually adjust the exposure, place the original in the RSPF or on the document glass, check the paper size, and then perform the following steps. 1 Touch the [EXPOSURE] key. 3 Manually adjust the copy exposure.
REDUCTION/ENLARGEMENT/ZOOM There are three ways to enlarge and reduce copies: ● Automatic ratio selection according to the paper size ........................... AUTOMATIC RATIO SELECTION (below) ● Specifying a ratio with the reduce key, enlarge key, or zoom key ..................MANUAL RATIO SELECTION (p.32) ● Separately selecting vertical and horizontal ratios ........................................................... XY ZOOM copying (p.
COPY FUNCTIONS MANUAL RATIO SELECTION There are five (four) preset reduction ratios and five (four) preset enlargement ratios. In addition, the [ZOOM] keys ( , ) can be pressed to select the ratio in increments of 1%. 1 Place the original(s). (p.23, p.24) 2 Touch the [COPY RATIO] key. 4 Use the enlargement key or reduction key, or the [ZOOM] key ( / ) to set the desired copy ratio.
COPY FUNCTIONS 6 Make sure that a suitable paper size is automatically selected, or select another size using the [PAPER SELECT] key. EXPOSURE AUTO A4 PAPER SELECT 100% If AUTO PAPER SELECT is enabled, the appropriate copy paper size is automatically selected based on the original size and selected copy ratios. 7 Select the number of copies and any other desired copy settings, and then press the [START] key ( ).
COPY FUNCTIONS 4 1 100 X 2 100 Y ZOOM 5 7 Touch the [X] key. 4 The [X] key is selected (highlighted) by default, so there is normally no need to perform this step (Go to step 5.). If the [X] key is not highlighted, perform this step. Use the reduction, enlargement, and [ZOOM] keys ( / ) to change the copy ratio in the vertical (Y) direction. 77% 64% Y A fixed ratio key will not become highlighted when touched.
INTERRUPTING A COPY RUN A copy run can be temporarily interrupted to allow another copy job to be performed. When the other job is finished, the copy run will resume using the original copy settings. Note 1 Automatic two-sided copying, sort/group copying, staple sort, pamphlet copy, mix feeding job build, cover copy, job programs, card shot, or multi shot copying cannot be used for interrupt copying. Press the [INTERRUPT] key ( interrupt the copy run.
3 Chapter 3 CONVENIENT COPY FUNCTIONS This chapter explains special finishing functions and other convenient functions. COPY FINISHING FUNCTIONS This section explains the sort, group, and offset functions, as well as the staple sort function which is used to staple output collated with the sort function when a finisher is installed. SORT COPY GROUP COPY This function is used to collate sets of copies.
CONVENIENT COPY FUNCTIONS 1 Place the originals in the RSPF or on the document glass. (p.23, p.24) 5 Touch the [OK] key. If originals are placed in the RSPF, the sort function is automatically selected. (To disable this function, see the "6. SYSTEM SETTINGS (ADMINISTRATOR)".) Example: 5 sets of copies or 5 copies per page of 3 originals OK OFFSET 6 Select the number of copies and any other desired copy settings, and then press the [START] key ( ). Originals 2 Touch the [OUTPUT] key.
CONVENIENT COPY FUNCTIONS STAPLE SORT (when the finisher (MX-FN13) is installed) This function collates the copies, staples each set, and delivers the sets to the offset tray. The staple sort function can only be used when a finisher is installed.
CONVENIENT COPY FUNCTIONS 1 Place the original(s). (p.23, p.24) 2 Touch the [OUTPUT] key. 6 [When using the RSPF:] Copying will start after all originals have been scanned. [When using the document glass:] Replace the original with the next original and press the [START] key ( ). Repeat this step until all originals have been scanned, and then touch the [READ-END] key. 2-SIDED COPY OUTPUT PLACE NEXT ORIGINAL. PRESS [START]. WHEN FINISHED, PRESS [READ-END]. READ-END 3 Touch the [STAPLE SORT] key.
SPECIAL MODES When the [SPECIAL MODES] key in the main screen of copy mode is touched, the special modes screen will appear. This screen contains the following special function keys. A4 A4 A4 • The displayed menu will vary depending on the country and regions. • The displayed menu will vary depending on the equipment installed. A4 A3 1 [MARGIN SHIFT] key (p.42) Use this to shift the image on the copy paper to create binding margins.
CONVENIENT COPY FUNCTIONS GENERAL PROCEDURE FOR USING THE SPECIAL FUNCTIONS 1 Touch the [SPECIAL MODES] key. SPECIAL MODES 2-SIDED COPY 2 Touch the key of the desired special mode. MARGIN SHIFT Example: Selecting the margin shift function 3 PAMPHLET COPY Procedures for modes that require further settings are explained starting on the next page.
CONVENIENT COPY FUNCTIONS MARGIN SHIFT COPY The margin shift function is used to automatically shift the text or image on the copy paper approximately 10 mm (1/2") in its initial setting. One-sided copying Image shifted to the right Margin Image shifted to the left • Right, left or down can be selected for the shift direction as shown in the illustration. Image shifted down Margin • The shift width (margin) can be set from 0 mm to 20 mm increments of 1 mm (0" to 1" in increments of 1/8").
CONVENIENT COPY FUNCTIONS ERASE COPY The erase function is used to erase the shadow lines on copies that are produced when copying thick originals or books. The erase modes that can be selected are shown below. The erase width is initially set to 10 mm (1/2"). EDGE ERASE Eliminates shadow lines around the edges of copies caused when heavy paper or a book is copied. CENTRE ERASE Eliminates shadow lines produced by the bindings of bound documents.
CONVENIENT COPY FUNCTIONS DUAL PAGE COPY The dual page copy function produces separate copies of two adjoining pages on the document glass. It is especially useful when copying books and other bound documents. [Example] Copying the right and left pages of a book Book original • A reduction setting can be selected when using the dual page copy function, however, an enlargement setting cannot be selected. Dual page copy • The dual page copy function can only be used when copying from the document glass.
CONVENIENT COPY FUNCTIONS PAMPHLET COPY The pamphlet copy function is used to arrange copies in the proper order for centre-stapling and folding into a booklet. Two original pages are copied onto each side of the copy paper, such that a total of four pages are copied onto each sheet. This function is convenient for arranging copies into an attractive booklet or pamphlet. [Example]: Copying 8 originals with pamphlet copy Originals (one-sided) The finished copies can be folded.
CONVENIENT COPY FUNCTIONS JOB BUILD MODE Use this function when you need to copy more originals than can be placed in the RSPF at once. (The maximum number of originals that can be placed in the RSPF at once is 100.) Note • If the memory becomes full while scanning the originals, "MEMORY IS FULL. PRESS [START] TO BEGIN COPYING OR [CA] TO CANCEL." will appear. To copy only the originals that have been scanned, press the [START] key ( ) . To cancel the job, press the [CLEAR ALL] key ( ).
CONVENIENT COPY FUNCTIONS MULTI SHOT COPY The multi shot copy function is used to copy two or four originals onto one sheet of copy paper in a specified order. Example: Copying four originals onto one sheet of paper (Page number: 4 in 1 ( ), layout: ( )) • When using the multi shot copy function, place the originals, select the desired paper size, and select the copy mode before selecting the multi shot copy function in the special modes screen.
CONVENIENT COPY FUNCTIONS ORIGINAL SIZE If you wish to use the paper other than the automatically selected original size, original size setting is specified by the special modes. The mix feeding setting (p.26) is also selected here. 1 Touch the key and then touch the [ORIGINAL SIZE] key in the special modes menu screen. The original size setting screen will appear. AL MODES COV CARD SHOT Touch the [MANUAL] key. GINAL SIZE AUTO MANUAL MIX SIZE ORIGINAL FEEDING MOD 3 Select the original size.
CONVENIENT COPY FUNCTIONS COVER COPY Cover copy mode is used to add a cover to the front or back, or both the front and back, of a multipage document. To use cover copy mode, the RSPF must be used.
CONVENIENT COPY FUNCTIONS 1 Touch the key and then touch the [COVER] key in the special modes menu screen. L OT Select the cover(s) that you wish to add. CANCEL COVER BACK FRONT+BACK OK PRINT ON FRONT COVER? NO YES To add only a front cover, touch the [FRONT] key. To add only a back cover, touch the [BACK] key. To add both a front and back cover, touch the [FRONT+BACK] key. 3 Specify whether or not the front cover is to be copied on.
CONVENIENT COPY FUNCTIONS B/W REVERSE COPY The B/W REVERSE feature is used to reverse black and white in a copy to create a negative image. original 1 • When the B/W reverse function is selected, the exposure mode will be automatically set to TEXT mode. Other exposure modes cannot be selected. If B/W reverse is cancelled, TEXT mode will not automatically be cancelled. Touch the key and then touch the [B/W REVERSE] key in the special modes menu screen.
CONVENIENT COPY FUNCTIONS CARD SHOT The front and back of a card can be copied onto one sheet of paper. This function is convenient for making copies for certification purposes and helps save paper. Original • Copying is only possible on standard size paper. • The image cannot be rotated when using this function.
CONVENIENT COPY FUNCTIONS 5 Place the original on the document glass. Place the front side of the original face down and close the document cover/RSPF. 6 Select the number of copies and any other desired copy settings, and then press the [START] key ( ). The front side of the card is scanned. LOGOUT UT 7 Place the back side of the original face down on the document glass. 8 Press the [START] key ( 3 ). The back side of the card is scanned and copying begins.
4 Chapter 4 NETWORK SCANNER FUNCTION INTRODUCTION The network scanner expansion kit enables the machine to be used as a network scanner. • To enable the network scanner function of this machine, a product key (password) must be entered using a administrator setting. This is only required once. Use the "PRODUCT KEY" program to enter the product key. If you do not know your product key, please ask your dealer. (For information on using administrator settings, refer to "6. SYSTEM SETTINGS (ADMINISTRATOR)".
ABOUT THE NETWORK SCANNER FUNCTION When the network scanner function is added to the machine, a document or photo can be scanned into an image file and sent over a network or the Internet to a file server, e-mail destination, or your own computer. The scanned image can be sent to the following types of destinations: 1. The scanned image can be sent to a memory storage device on a network (a designated directory on an FTP server). (This is called "Scan to FTP" in this manual.
SETTINGS AND PROGRAMMING REQUIRED FOR THE NETWORK SCANNER FEATURE To use the Network Scanner feature, settings for the SMTP server, DNS server, and destination addresses must be established. To establish the settings, use a computer that is connected to the same network as the machine to access the machine's Web page.
NETWORK SCANNER FUNCTION ABOUT THE WEB PAGE When you access the Web page in the machine, the following page will appear in your browser. A menu frame appears on the left side of the page. When you click an item in the menu, a screen appears in the right frame that allows you to establish settings for that item. For detailed explanations of the procedures for establishing settings, click "Help" in the menu frame.
NETWORK SCANNER FUNCTION BASIC SETTINGS FOR NETWORK SCANNING Click "Network Scanning" in the menu frame, and then establish the required settings. These settings should only be established by the network administrator. For detailed explanations of the procedures for establishing settings, click "Help" in the menu frame. 1 Click "Network Scanning" in the menu frame. 4 A limit can be set for the size of image files sent by Scan to E-mail to prevent excessively large files from being sent.
NETWORK SCANNER FUNCTION SMTP SERVER AND DNS SERVER SETTINGS SMTP is used to transmit e-mail that is sent using Scan to E-mail or Scan to FTP (Hyperlink). To use these transmission methods, your SMTP server settings must be configured. Configuring SMTP server settings 1 Click "Services" in the menu frame. 3 Enter the required information in "SMTP Setup". For detailed explanations of the procedures for establishing settings, click "Help" in the menu frame.
NETWORK SCANNER FUNCTION CONFIGURING LDAP SERVER SETTINGS (WHEN USING AN LDAP SERVER) If mail addresses are managed on your network by an LDAP server, the e-mail addresses stored in the LDAP server can be used for Scan to E-mail. In addition, user authentication can be enabled to restrict use of the network scanner function by means of user passwords stored in the LDAP server. (p.
NETWORK SCANNER FUNCTION PROGRAMMING CUSTOM INDEX NAMES Stored destinations appear as one-touch keys in the Address book screen of the touch panel (p.71). Each stored destination appears in the ABC (alphabetical) index, and can also be included in one of the six custom indexes (note that these are called "group indexes" in the touch panel). To program names for the custom indexes, follow the steps below. Note • To change a previously programmed custom index name, simply overwrite the old name.
NETWORK SCANNER FUNCTION SETTING UP DESTINATION INFORMATION To store the name and address of a destination in a one-touch key, click "Destination" in the Web page menu frame. "Destination" can also be used to edit or clear stored destinations. (p.66) A total of 200 destinations can be stored, including E-mail, FTP, Desktop, and Group destinations. Stored destinations can be selected in the machine's touch panel when transmission is performed.
NETWORK SCANNER FUNCTION Storing destinations for Scan to FTP 1 Click "Destination" in the menu frame. 2 Click "FTP". Note 4 If you select the "Enable Hyperlink to FTP server to be e-mailed" checkbox and select a previously stored recipient (p.62) from "E-mail Destination", an e-mail will be sent to the recipient informing them of the file format and location of the scanned image data.
NETWORK SCANNER FUNCTION Storing destinations for Scan to Desktop The destination for Scan to Desktop is stored by the Sharp Network Scanner Tool Setup Wizard when "Network Scanner Tool" is installed in your computer. For this reason, there is no need to store the Scan to Desktop destination in the Web page. (The Network Scanner Tool is on the CD-ROM that accompanied the Network Scanner Expansion Kit .
NETWORK SCANNER FUNCTION Storing Groups (Scan to E-mail) If you are using Scan to E-mail, a scanned image can be sent to multiple destinations in a single operation. Note Up to 100 destinations can be stored in one group. 1 Click "Destination" in the menu frame. 2 Click "Group". 4 3 Enter the destination information. For detailed explanations of the procedures for establishing settings, click "Help" in the menu frame. 4 When you have completed all of the entries, click "Submit".
NETWORK SCANNER FUNCTION Editing and deleting programmed transmission destinations To edit or delete programmed destinations, click "Destination" in the menu frame of the Web page. 1 Click "Destination" in the menu frame of the Web page. 2 In the Destinations List, click the checkbox of the destination that you want to edit or delete. 3 To edit the selected destination, click "Edit" under the Destinations List. The programming screen of the destination selected in step 2 appears.
NETWORK SCANNER FUNCTION STORING THE SENDER INFORMATION (Scan to E-mail) Use this procedure to store the sender information (sender name and e-mail address) that appears when you send an image by Scan to E-mail. Up to 200 senders can be stored (only one sender can be selected for a transmission). The sender name appears in the recipient's e-mail program. 1 Click "Sender" in the menu frame. 3 Enter the sender information.
NETWORK SCANNER FUNCTION PROTECTING INFORMATION PROGRAMMED IN THE WEB PAGE ("Passwords") Passwords can be established to protect the settings and information stored in the Web page. Note that it is not necessary to set passwords; the network scanner functionality can also be used without passwords. A password can be set for the administrator and a password can be set for users. When the Web page is accessed with the user password, the "Device Setup" and "Network Setup" settings cannot be configured.
NETWORK SCANNER FUNCTION RESTRICTING USE OF THE NETWORK SCANNER FUNCTION (USER AUTHENTICATION) Use of the network scanner function can be restricted by means of user passwords stored in an LDAP server. Settings required for user authentication To implement user authentication, the following settings are required: • Enable user authentication (step 3 on page 58) • Configure LDAP server settings (p.60) • Store login names (p.
INITIAL SCREEN OF SCANNER MODE The condition setting screen of scanner mode is displayed by pressing the [SCAN] key (refer to the operation manual for copier) while the copy mode, print mode, fax mode, or job status screen appears in the touch panel. If user authentication is enabled, the initial screen will appear after authentication. (p.69) In the explanations that follow, it is assumed that the initial screen that appears after pressing the [SCAN] key is the condition setting screen (shown below).
NETWORK SCANNER FUNCTION Address book screen Touch the [ADDRESS BOOK] key in the condition setting screen (previous page) to display the screen shown below at right. Destinations stored using the Web page are grouped in indexes ( 6 ) according to the letter entered in "Initial" for each destination, and the name entered in "Display Name" is displayed in the one-touch key ( 1 ). 1 2 3 1/2 CONDITION SETTINGS 4 READY TO SEND.
SENDING AN IMAGE BASIC TRANSMISSION METHOD 1 Make sure the machine is in scanner mode. COPY PRINT ON LINE DATA SCAN DATA FAX LINE DATA JOB STATUS 2 SYSTEM SETTINGS When the [SCAN] key light is on, the machine is in scanner mode. If the light is not on, press the [SCAN] key. If user authentication is enabled, you must log in. (p.69) 4 For detailed information on loading an original, refer to the operation manual for copier.
NETWORK SCANNER FUNCTION 8 Touch the one-touch key of the desired destination. READY TO SEND. TEST1 TEST2 TEST3 TEST4 TEST5 TEST6 TEST7 TEST8 FREQUENT USE Note 9 ABCD EFGHI JKLMN OP The key you touched is highlighted. If you touch the wrong key, touch the key again to cancel the selection. The key display will return to normal. • Refer to pages 62 to 65 for information on programming one-touch key destinations.
NETWORK SCANNER FUNCTION TRANSMISSION METHODS FOR SCAN TO E-MAIL The destination for a Scan to E-mail transmission can be selected from the address book or entered manually. You can also use an e-mail address stored on an LDAP server. It is possible to select multiple destinations for a Scan to E-mail transmission using a combination of these methods. Use the following procedure when you wish to enter the e-mail address manually or use an e-mail address stored on an LDAP server.
NETWORK SCANNER FUNCTION Sending an image by selecting an e-mail address in an LDAP server To use an LDAP server, the LDAP server settings must be configured in the Web page. 1 2 5 Perform steps 1 through 6 of "BASIC TRANSMISSION METHOD". (p.72) The server begins searching. When the search is finished, a list of the matching e-mail addresses appears. Touch the [ADDRESS BOOK] key. ADDRESS BOOK Touch the [OK] key. The address book screen appears.
NETWORK SCANNER FUNCTION SCANNING AND TRANSMITTING A TWO-SIDED ORIGINAL (when an RSPF is installed) Follow these steps to automatically scan a two-sided original. 1 Make sure the machine is in scanner mode and then load the document in the RSPF. (p.72) 4 Touch the [OK] key. INAL SIZE OK MANUAL 2 You will return to the initial screen. Touch the [ORIGINAL] key.
NETWORK SCANNER FUNCTION SCANNING A LARGE NUMBER OF ORIGINALS (when an RSPF is installed) If you have a large number of originals, the originals can be scanned in batches using the RSPF. 1 2 Make sure the machine is in scanner mode and then load the document in the RSPF. (p.72) Touch the [ORIGINAL] key. 5 Perform steps 4 through 9 of "BASIC TRANSMISSION METHOD". (p.72 to 73) 6 Press the [START] key ( ). Scanning of the originals begins. A message appears in the touch panel.
SCANNING SETTINGS (ORIGINAL SIZE, QUALITY, RESOLUTION, FILE FORMAT, AND SEND SETTING) When sending an image, you can change the original scan size, quality, resolution, file format, and file name. MANUALLY SETTING THE SCANNING SIZE If you load an original that is not a standard size, or if you wish to change the scanning size, touch the [ORIGINAL] key and set the original size manually. Perform the following steps after loading the document in the RSPF or on the document glass.
NETWORK SCANNER FUNCTION SELECTING THE QUALITY You can adjust the quality manually to match the type of original. After loading the original in scanner mode, follow the steps below. The factory default settings are "TEXT/PHOTO" for the image quality, and "AUTO" for the density. 1 Touch the [QUALITY] key. 5 Touch the [OK] key. AUTO QUALITY OK 300dpi RESOLUTION AUTO 2 MANUAL AUTO TIFF-G4 FILE FORMAT 1 · You will return to the initial screen. 3 5 A4 Selecting the original type.
NETWORK SCANNER FUNCTION SELECTING THE RESOLUTION The resolution for scanning an original can be selected. Load the original in scanner mode and then follow the steps below. The factory default setting for the resolution is "300 dpi". Change the resolution 1 Touch the [RESOLUTION] key. QUALITY 300dpi RESOLUTION TIFF-G4 FILE FORMAT AUTO A4 ORIGINAL 2 Touch the desired resolution key. Touch the resolution key that is most suitable for the original. The selected key will be highlighted.
NETWORK SCANNER FUNCTION SELECTING THE FILE FORMAT You can select the format of the image file that will be created (file type, compression mode, and pages per file). The factory default settings are "TIFF" for the file type, "MMR (G4)" for the compression mode, and "ALL" for the pages per file. 1 Touch the [FILE FORMAT] key. Note QUALITY 300dpi RESOLUTION TIFF-G4 FILE FORMAT AUTO A4 ORIGINAL 2 Select the file type and the compression mode.
NETWORK SCANNER FUNCTION CHANGING THE SEND SETTINGS The file name of the scanned image can be changed. When performing Scan to E-mail, the subject and sender can also be changed. If the send settings are not changed, these items are entered automatically using the information stored in the Web page. 1 4 Touch the [SEND SETTINGS] key. ADDRESS BOOK The [GLOBAL ADDRESS SEARCH] key is used to select a user stored in a global address book as a sender. (p.
CANCELLING AN E-MAIL/FTP TRANSMISSION You can cancel a transmission job that is in progress. Cancellation is done from the scanner job status screen. Note 1 You can cancel a transmission after scanning is finished by pressing the [CLEAR] key ( key ( ) while "SENDING. PRESS [C] TO CANCEL." appears in the touch key. Press the [JOB STATUS] key. SCAN DATA FAX LINE DATA JOB STATUS 2 ) or the [CLEAR ALL] SYSTEM SETTING Touch the [SCAN TO] key.
METADATA DELIVERY (DATA ENTRY) When the application integration module is installed and an image file is generated for a scan send transmission, metadata (data indicating the attributes of the image file and how it is to be processed) can be generated based on pre-stored information and transmitted as a separate file. The metadata file is created in XML format.
PREPARATIONS FOR METADATA TRANSMISSION SETTINGS REQUIRED IN THE WEB PAGES All settings related to metadata are configured in the Web pages. (Administrator rights are required.) To configure metadata settings, click [Metadata Settings] in the Web page menu frame. Storing Metadata Sets Store the items (the metadata set) that are written to the XML file that is generated during scanning. Up to 10 metadata items can be configured in a metadata set.
TRANSMITTING METADATA Follow the steps below to select a metadata set, enter each item, and perform metadata transmission. 1 Touch the [DATA ENTRY] key. 5 Touch the key of the value that you wish to enter. CANCEL ADDRES 3 DATA ENTRY ADDRES Value2 SEND S Value4 6 OK DIRECT ENTRY 1/9 Value6 Note 2 If no metadata sets have been stored, the [DATA ENTRY] key cannot be selected. Store a metadata set in the Web pages and then perform the transmission procedure.
NETWORK SCANNER FUNCTION 8 Touch the [OK] key. ATA SET CANCEL OK 1/4 9 Select image settings and any other settings, and perform the scan send procedure. READY TO SEND. AUTO QUALITY 200dpi RESOLUTION PDF-NONE FILE FORMAT A3 ORIGINAL ADDRESS BOOK ADDRESS REVIEW ADDRESS ENTRY DATA ENTRY SEND SETTINGS • The procedures for selecting settings and performing transmission are the same as for scan send. 4 • To change an entered value, touch the [DATA ENTRY] key again.
NETWORK SCANNER FUNCTION METADATA FIELDS The following three types of metadata are included in the XML file that is transmitted. ● Data automatically generated by the machine: These data are always included in the XML file and are automatically stored on your computer. ● Previously defined fields: These fields are automatically recognized by the machine and assigned to appropriate XML tags. These fields are selectable, and can only be included in the XML file if enabled in the Web pages.
CHECKING THE IP ADDRESS To check the IP address of the machine, print out the settings list from the operation panel of the machine. 1 Press the [SYSTEM SETTINGS] key. DATA The system settings screen will appear. LINE DATA OB STATUS 2 SYSTEM SETTINGS Touch the [LIST PRINT] key. LAY AST LIST PRINT CL ESS ROL RECEIVE MODE FA F 3 4 Touch the [PRINTER TEST PAGE] key. PRINTER TEST PAGE FAX REPORT SENDING ADDRESS LIST 4 Touch the [PRINTER SETTINGS LIST] key.
5 Chapter 5 SYSTEM SETTINGS (GENERAL) SYSTEM SETTINGS The system settings let you adjust certain features of the machine to better suit your needs. The system settings consist of settings that are used by general users, and settings that can only be configured by an administrator of the machine. This chapter explains system settings (general) that can be configured by general users. The system settings include the following settings: ●TOTAL COUNT ...........................
SYSTEM SETTINGS (GENERAL) GENERAL PROCEDURE FOR SYSTEM SETTINGS 1 Press the [SYSTEM SETTINGS] key. 3 Touch the [OK] key in the setting screen to close it. 4 When you are ready to exit the system settings, touch the [EXIT] key. DATA LINE DATA OB STATUS SYSTEM SETTINGS SYSTEM SETTINGS 2 Touch the key of the desired setting. The setting screen will appear.
SYSTEM SETTINGS (GENERAL) SETTINGS Total count Keyboard select The total page count display shows the following counts: • The total count shows the combined output total of the copy, fax, and printer functions.
JOB PROGRAM MEMORY If you frequently use the same settings for copy jobs, you can store in the settings in a job program. Up to 10 job programs can be stored, and the programs are retained even when the power is turned off. By storing frequently used copy settings in a program, you can eliminate the bother of selecting the settings each time you use them for a copy job.
SYSTEM SETTINGS (GENERAL) EXECUTING A JOB PROGRAM 1 Press the [#/P] key ( ). 3 Place the original, check the original size, and then set the number of copies and any other desired copy settings not stored in the program. When finished, press the [START] key ( ). LOGOUT 2 Touch the program number key of the desired program. LOGOUT UT The job program will be executed. A number for which no job program has been stored cannot be selected. JOB PROGRAMS PRESS PROGRAM NUMBER.
AUDITING MODE When auditing mode is enabled, a count is kept of the number of pages printed or copied by each account (maximum of 100 accounts). The counts can be viewed whenever necessary. Note • Auditing mode can be enabled for all modes (copy mode, fax mode, network scanner mode, and printer mode) in the administrator settings. (See "6. SYSTEM SETTINGS (ADMINISTRATOR)".
6 Chapter 6 SYSTEM SETTINGS (ADMINISTRATOR) PURPOSE OF THE ADMINISTRATOR SETTINGS The administrator settings in the system settings are used by the administrator of the machine to customize certain features of the machine to better meet the needs of users.
USING THE ADMINISTRATOR SETTINGS When using the administrator settings for the first time, change the factory default administrator password to a new code. (Step 3 to step 5) Note 1 Press the [SYSTEM SETTINGS] key. DATA 2 SYSTEM SETTINGS Touch the [ADMINISTRATOR SETTINGS] key. SYSTEM SETTINGS EXIT 6 TOTAL COUNT DISPLAY CONTRAST LIST PRINT CLOCK TRAY SETTINGS ADDRESS CONTROL RECEIVE MODE FAX DATA FORWARD KEYBOARD SELECT Use the numeric keys to enter the new 5-digit administrator password.
SYSTEM SETTINGS (ADMINISTRATOR) KEYS USED IN ADMINISTRATOR SETTINGS Example: Auditing mode The following keys appear in screens that require the entry of numerical values. SYSTEM SETTINGS 1 2 20 OK ACCOUNT CONTROL AUDITING MODE TOTAL PAGES PER ACCOUNT (1 999) 1/3 3 RESETTING ACCOUNT 4 1 2 3 4 5 5 When a checkbox ( ) appears in front of a setting, a checkmark ( ) will appear when the checkbox is touched. This indicates that the setting is enabled.
ADMINISTRATOR SETTING LIST Note The administrator settings that can be accessed depend on the optional equipment that is installed.
SYSTEM SETTINGS (ADMINISTRATOR) PROGRAMS FOR PRINT MODE Program name PROGRAMS FOR NETWORK SCANNER MODE Factory default Page settings Program name Factory default settings Page SCANNER SETTINGS *1 PRINT SETTINGS DEFAULT SETTINGS INITIAL FILE FORMAT SETTING • File type: TIFF • Compression mode: G4 • Number of pages per file: All 115 INITIAL QUALITY SETTING • Original image type: Text/Photo • Exposure: Auto 115 PROHIBIT NOTICE PAGE PRINTING Disabled 111 PRINT DENSITY LEVEL 3 111 PROHIBIT T
SYSTEM SETTINGS (ADMINISTRATOR) ADMINISTRATOR SETTING MENU The administrator settings are arranged in the following menu. Refer to this menu when enabling or disabling the settings that are explained beginning on page 103. * Some programs contain an additional level of settings (setting screen).
SYSTEM SETTINGS (ADMINISTRATOR) Level 1 Enter Administrator Password PRINT SETTINGS SCANNER SETTINGS 102 Level 2 Level 3 DEFAULT SETTINGS PROHIBIT NOTICE PAGE PRINTING PRINT DENSITY LEVEL PROHIBIT TEST PAGE PRINTING ROTATED PRINT FORCED OUTPUT OF PRINT EXCLUDE BYPASS-TRAY FROM ATS DISABLE DEFAULT SETTING CHANGES INTERFACE SETTINGS HEXADECIMAL DUMP MODE I/O TIMEOUT USB PORT EMULATION SWITCHING NETWORK PORT EMULATION SWITCHING PORT SWITCHING METHOD ENABLE USB PORT ENABLE NETWORK PORT NETWORK SETTI
GENERAL PROGRAMS This chapter explains administrator settings that are common to all functions of the multifunction system (copy function, fax function, printer function, and network scanner function). ACCOUNT CONTROL SYSTEM SETTINGS ACCOUNT CONTROL OK AUDITING MODE 1/3 TOTAL PAGES PER ACCOUNT This program is used to display the page counts of each account. Misfed pages are not included in the page counts.
SYSTEM SETTINGS (ADMINISTRATOR) ACCOUNT NUMBER CONTROL ACCOUNT LIMIT SETTING This program is used to store, delete, and change account numbers for AUDITING MODE. A maximum of 100 account numbers can be stored. A limit for the number of copies that can be made can be set for a single account or for all accounts at once. The maximum limit that can be entered is 999,999. Touch the [ACCOUNT LIMIT SETTING] key to display the account limit setting screen.
SYSTEM SETTINGS (ADMINISTRATOR) ENERGY SAVE PREHEAT MODE SETTING SYSTEM SETTINGS OK ENERGY SAVE AUTO POWER SHUT-OFF AUTO POWER SHUT-OFF TIMER 60min PREHEAT MODE SETTING 15min "ENERGY SAVE" provides the following four programs to reduce your power costs. From an environmental perspective, this also helps conserve natural resources and reduce pollution.
SYSTEM SETTINGS (ADMINISTRATOR) OPERATION SETTINGS SYSTEM SETTINGS OPERATION SETTINGS OK AUTO CLEAR SETTING 60sec MESSAGE TIME SETTING 6sec 1/3 KEYS TOUCH SOUND The "OPERATION SETTINGS" are related to basic operation of the machine and consist of the following programs: ● AUTO CLEAR SETTING ● MESSAGE TIME SETTING ● KEYS TOUCH SOUND ● TOUCH KEY OPERATION SETTING ● DISABLE INTERRUPT PRINT JOB ● STREAM FEEDING MODE ● DISPLAY LANGUAGE SETTING ● DISABLE DISPLAY TIMEOUT ● DISABLING OF TRAY SETTINGS ● DIS
SYSTEM SETTINGS (ADMINISTRATOR) STREAM FEEDING MODE (When an RSPF is enabled) Use this program to enable stream feeding mode. When this mode is enabled and originals are scanned from the RSPF, an original can be added to the RSPF within 5 seconds after the previous original is fed, and be automatically scanned using the settings of the previous original. This function can be used with the copy function and the scanner function. This program is initially disabled (factory default setting).
SYSTEM SETTINGS (ADMINISTRATOR) OUTPUT TRAYS RETURN FROM COPY MODE TIMING (When a JOB SEPARATOR TRAY KIT or FINISHER and Right tray are installed) This program is used to select the respective output trays for the copy, printer, and fax functions. The factory default setting is "PATTERN 1". Example:When a FINISHER and Right tray are installed * Settings that can be selected vary depending on the options that are installed.
SYSTEM SETTINGS (ADMINISTRATOR) CHANGE ADMINISTRATOR PASSWORD This program is used to change the administrator password that must be entered to configure the administrator settings. When the machine is first used, the administrator of the machine should change the administrator password that was set at the factory to the desired 5-digit code. (A number that has been programmed as an account number cannot be used.) Only one administrator password can be programmed.
PROGRAMS FOR COPY MODE This chapter explains the administrator settings that are used for copy mode.
PROGRAMS FOR PRINT MODE This chapter explains administrator settings that are used for the printer function. These programs can only be configured on models that have the printer function. PRINT SETTINGS FORCED OUTPUT OF PRINT SYSTEM SETTINGS PRINT SETTINGS OK DEFAULT SETTINGS INTERFACE SETTINGS NETWORK SETTINGS INITIALIZE AND/OR STORE SETTINGS This program is used to enable or disable automatic printing on a different size of paper when no paper trays have the selected size of paper.
SYSTEM SETTINGS (ADMINISTRATOR) INTERFACE SETTINGS The "INTERFACE SETTINGS" are used to monitor and set limits for the data that is sent to the machine’s USB port or network port.
SYSTEM SETTINGS (ADMINISTRATOR) PORT SWITCHING METHOD NETWORK SETTINGS (When the PRINTER EXPANSION KIT is installed) (When the PRINTER EXPANSION KIT is installed) This program is used to set the method for switching printer ports. The machine can use the following three printer ports: • USB port • Network port The factory default setting is "SWITCH AT END OF JOB". The NETWORK SETTINGS are used when the machine is used as a network printer.
SYSTEM SETTINGS (ADMINISTRATOR) ENABLE EtherTalk This program must be enabled to use the machine on a network that uses EtherTalk protocol. This program is initially enabled (factory default setting). ENABLE NetBEUI This program must be enabled to use the machine on a network that uses NetBEUI protocol. This program is initially enabled (factory default setting). RESET THE NIC *1 This program is used to restore all network settings to the factory default settings.
PROGRAMS FOR NETWORK SCANNER MODE This chapter explains administrator settings that are used for the network scanner function. These programs can only be configured on models that have the network scanner function.
7 Chapter 7 TROUBLESHOOTING AND MAINTENANCE This chapter describes troubleshooting and maintenance such as misfeed removal, replacing the toner cartridge and cleaning the machine. DISPLAY MESSAGES.................................................................................................................. 117 TROUBLESHOOTING ..................................................................................................................
DISPLAY MESSAGES If one of the following messages appears in the display, take prompt action as instructed by the message. Message Cause and solution Page ENTER YOUR ACCOUNT NUMBER. Auditing mode is enabled. Enter your account number. A MISFEED HAS OCCURRED. Remove the misfeed as explained in "MISFEED REMOVAL". 2-SIDED COPIES CANNOT BE MADE ON THIS PAPER TYPE. This appears when you attempt to make two-sided copies on special paper that cannot be used for two-sided copying.
TROUBLESHOOTING AND MAINTENANCE Message Cause and solution SELECTED PAPER TRAY IS OUT OF SERVICE. Contact your authorised service representative. CHECK STAPLER POSITION OR STAPLE JAM. Staples are jammed in the finisher or the staple case is not attached correctly. Check the staple case. If the message still appears after removing the jammed staples, disable the stapler using "DISABLING OF STAPLER" in the administrator settings (See "6. SYSTEM SETTINGS (ADMINISTRATOR)".
TROUBLESHOOTING If you experience difficulty using the machine, check the following troubleshooting guide before calling for service. Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch, unplug the machine, and contact your authorised service representative. The following problems are related to the general operation of the machine and copying.
TROUBLESHOOTING AND MAINTENANCE Problem Cause and solution The document cover/RSPF was not opened completely when the original was placed on the document glass. → Open the document cover/RSPF completely, place the original on the document glass, and close the document cover/RSPF. Page - The original contains large black solid areas. Original size is not selected automatically, or copying does not take place on paper that matches the original size.
TROUBLESHOOTING AND MAINTENANCE Paper feeding problems Problem When using paper fed from the bypass tray, the copied image is skewed. Cause and solution The number of sheets placed on the bypass tray exceeds the maximum number. Page 16 → Do not place more than the maximum number of sheets. The bypass guide is not adjusted to the size of the loaded paper. 19 → Adjust the bypass guide to the size of the loaded paper. The paper type setting is not correct.
TROUBLESHOOTING AND MAINTENANCE Image quality problems Problem Cause and solution Page The image of the original is too light or too dark. → Select the correct original image type in the exposure setting and adjust the copying exposure. 30 The copying exposure is set to "AUTO". Copies are too dark or too light. → The "EXPOSURE ADJUSTMENT" system settings (administrator) can be used to adjust the exposure level used for "AUTO" exposure. Consult the administrator of the machine.
PROBLEMS WHEN THE NETWORK SCANNER FUNCTION IS USED If a problem or question arises, try to solve the situation using the following information before contacting your authorised service representative. Problem Cause and solution Page The original is loaded upside down. The image cannot be scanned. → If you are using the document glass, the original must be placed face down. If you are using the RSPF, the original must be inserted face up.
TROUBLESHOOTING AND MAINTENANCE Problem Cause and solution Page An incorrect destination was selected. Otherwise, there is a mistake in the information stored for the destination (e-mail address or FTP server information). The recipient does not receive transmitted data. The recipient does not receive data sent by e-mail (Scan to E-mail). Transmission takes a long time. Caution → Select the correct destination and make sure the correct information is stored for the destination.
TROUBLESHOOTING AND MAINTENANCE DISPLAY MESSAGES If one of the following messages appears in the display, promptly take action as instructed by the message. Message Solution Page THE DOCUMENT FEEDER IS DISABLED. Use of the RSPF has been disabled in the administrator settings. Use the document glass. — YOUR FILENAME IS WRONG. The characters ¥/;:*?"<> cannot be used in a file name. Select a name that does not use those characters. — NO MATCHING ADDRESS FOUND. PRESS [OK] THEN [SEARCH AGAIN].
TROUBLESHOOTING AND MAINTENANCE IF YOUR E-MAIL IS RETURNED If a Scan to E-mail is not successfully transmitted, an e-mail informing you of this fact is sent to the sender selected at the time of transmission. If this happens, read the e-mail and determine the cause of the error, and then repeat the transmission. IMPORTANT POINTS WHEN USING SCAN TO E-MAIL Be very careful not to send image data files that are too large.
MISFEED REMOVAL When a misfeed occurs during copying, the message "MISFEED HAS OCCURRED." will appear in the touch panel and printing will stop. ● If the misfed paper tears during removal, remove the torn pieces. Take care not to touch the photoconductive drum while removing the pieces. Nicks and scratches on the drum will cause dirty copies. First, locate the misfeed 1 A MISFEED HAS OCCURRED. 2 INFORMATION Note 1 2 1 3 1 4 1 5 1 6 1 7 1 3 4 5 6 7 Misfeed in the RSPF (p.
TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE RSPF 1 Remove the misfed original. A B Section C Carefully remove the misfed original from the exit area. Check sections A, B, and C in the illustration at left and remove the misfed original. C Section A Document feeder cover Open the document feeder cover and carefully remove the misfed original from the document feeder tray. Close the document feeder cover.
TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE BYPASS TRAY 1 Carefully pull the misfed paper out. 2 Open and close the side cover. Make sure that the misfeed message is cleared. The message can also be cleared by opening and closing the front cover. If the message is not cleared, see "A. Misfeed in the paper feed area". MISFEED IN THE MACHINE Determine the location of the misfeed and remove it appropriately as indicated below. If paper is misfed, go to "B: Misfeed in the fusing area" (p.130).
TROUBLESHOOTING AND MAINTENANCE 4 Close the front cover and side cover. Make sure that the misfeed message is cleared. B: Misfeed in the fusing area 1 Open the bypass tray and the side cover. 2 Press and pull it open gently on both sides of the front cover. 5 If you were unable to remove the misfeed in step 4, press down on the fusing unit paper guide knob to open the paper guide, and carefully remove the misfed paper. Caution 3 Turn the roller rotating knob in the direction of the arrow.
TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE CENTRE TRAY Remove the paper by pulling it into the centre tray. MISFEED IN THE UPPER PAPER TRAY Make sure that there is no misfed paper in the machine before pulling the tray out. (p.129) 1 Lift and pull out the upper paper tray and then remove the misfed paper. Be careful not to tear the misfed paper during removal. 2 Replace the upper paper tray. Push the upper paper tray in completely. 3 5 Open and close the side cover.
TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE LOWER PAPER TRAY ● Make sure that there is no misfed paper in the machine before pulling the tray out. (p.129) ● Use the following procedure to remove misfeeds that occur in the 500-sheet paper feed unit or 2 x 500-sheet paper feed unit. 1 Open the lower side cover. 3 If the misfed paper is not visible in step 2, lift and pull out the lower paper tray and remove the misfed paper. Be careful not to tear the misfed paper during removal.
TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE UPPER EXIT AREA (when a job separator tray kit or finisher (MX-FN13) is installed) If a job separator tray kit or a finisher is installed, a misfeed may occur in the upper exit area. 1 Open the upper right side cover. 2 Gently pull the misfed paper out. Be careful not to tear the misfed paper during removal. 3 Close the upper right side cover. Make sure that the misfeed message is cleared.
REPLACING THE TONER CARTRIDGE To check how much toner remains in the toner cartridge (p.137), hold down the [COPY] key. The amount of toner remaining will appear in the display. When less than 25% of the toner remains, obtain a new toner cartridge as soon as possible. When "READY TO COPY. (PREPARE A NEW TONER.)" appears in the display, the toner cartridge must be prepared. When "TONER SUPPLY IS LOW.
STAPLE CARTRIDGE REPLACEMENT (when the finisher (MX-FN13) is installed) When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below to replace the staple cartridge. Replacing the staple cartridge 1 5 Open the cover. Insert a new staple cartridge into the staple case as shown. Push the staple cartridge in until it clicks into place. 2 While pressing the lever over to the left, slide the finisher to the left until it stops.
TROUBLESHOOTING AND MAINTENANCE Removing staple jams Follow the steps below to remove a staple jam. 1 Open the cover. 5 Lower the lever at the front end of the staple case. 2 While pressing the lever over to the left, slide the finisher to the left until it stops. 6 Replace the staple case. Push the staple case in until it clicks into place. Gently slide the finisher until it stops. 3 Lower the staple case release lever and remove the staple case. 7 Slide the finisher back to the right.
CHECKING THE TONER QUANTITY AND TOTAL COUNT The approximate quantity of toner remaining and the total count can be displayed as explained below. ● The total count shows the combined output total of the copy, fax, and printer functions. Checking the total count and toner quantity Hold down the [COPY] key. The total count and toner quantity appear while the key is held down.
TROUBLESHOOTING AND MAINTENANCE Cleaning the scanning glass for RSPF (only when an RSPF is installed) If white or black lines appear in copies made with using the RSPF, use the provided glass cleaner to clean the scanning glass for RSPF. Example of dirty print image Black lines 1 Open the RSPF and take out the glass cleaner. 2 Clean the scanning glass with the glass cleaner. 3 White lines Return the glass cleaner to its original position.
8 Chapter 8 PERIPHERAL DEVICES AND SUPPLIES Optional equipments and supplies are explained in this chapter. To purchase optional equipment and supplies contact your authorised service representative. PERIPHERAL DEVICES FINISHER (MX-FN13) See page 140. 500-SHEET PAPER FEED UNIT (MX-DE10) See page 141. 2 x 500-SHEET PAPER FEED UNIT (MX-DE11) See page 141.
PERIPHERAL DEVICES AND SUPPLIES FINISHER (MX-FN13) The finisher is equipped with the offset function, which offsets each set of output from the previous set. In addition, each set of sorted output can be stapled. Part names The following parts can be accessed when the finisher is open. (1) (2) (3) (1) (3) Offset tray Stapled and offset output is delivered to this tray. The tray is slidable.
PERIPHERAL DEVICES AND SUPPLIES 500-SHEET PAPER FEED UNIT/ 2 x 500-SHEET PAPER FEED UNIT These paper feed units provide the convenience of increased paper capacity for the machine and a greater choice of paper sizes readily available for copying. The MX-DE10 contains one 500-sheet paper tray and the MX-DE11 contains two 500-sheet paper trays.
PERIPHERAL DEVICES AND SUPPLIES REVERSING SINGLE PASS FEEDER The reversing single pass feeder (RSPF) can automatically feed multi-page documents. If the RSPF is installed, two-sided originals can be copied automatically without having to manually turn them over. Part names Original guides Document feeder Document feeder tray cover Document transport cover Document transport cover knob Reversing tray Exit area Specifications MX-RP10 Acceptable originals Weight 35 g/m2 to 128 g/m2 (9 lbs. to 34 lbs.
9 Chapter 9 APPENDIX SPECIFICATIONS Model MX-M260 MX-M310 Type Digital Multifunction System, Desktop Photoconductive type OPC drum Document glass type Fixed Copy system Dry, electrostatic transfer Originals Sheets, bound documents Originals size Max. A3 (11" x 17") Copy size Max. A3 (11" x 17") Min. A6 (5-1/2" x 8-1/2") Image loss: Max. 4 mm (5/32") (leading and trailing edges) Max.
APPENDIX Dimensions (with RSPF) 623 mm (W) x 628 mm (D) x 788 mm (H) (24-17/32" (W) x 24-23/32" (D) x 31-1/64" (H)) Operating conditions Temperature: 15°C to 30°C (59°F to 86°F), Humidity: 20% to 85% Noise level Sound Power Level LwA(1B=10dB) Copying: 6.56[B] (MX-M260) Copying: 6.55[B] (MX-M310) Standby: 3.
SPECIFICATIONS FOR NETWORK SCANNER Maximum original size A3 or 11" x 17" Optical resolution 400dpi Output resolution 200, 300, 600dpi Output modes 1bit/pixel Halftone processing Error dispersion (200/300/600dpi) File format File type: TIFF/PDF Compression mode: MH (G3)/MMR (G4)/NONE File creation method One file for all pages/One file per each 1 to 6 pages Two-sided originals Possible (when an RSPF is installed) Scan destinations Scan to FTP, Scan to Desktop, Scan to E-mail Web browser In
INDEX Symbols [#/P] key .......................................................11, 93, 94 2-8 2 x 500-sheet paper feed unit ................132, 139, 141 256MB expansion memory board ..........................139 [2-SIDED COPY] key ...................................22, 28, 29 500-sheet paper feed unit ......................132, 139, 141 512MB expansion memory board ..........................139 8MB fax memory ......................................................39 A ABCDEF configuration ..................
Erase mode - Centre erase .....................................................43 - Edge erase........................................................43 - Edge+centre erase............................................43 Erase width ..............................................................43 Error message........................................................117 Exit area .........................................................128, 142 Exposure adjustment ...............................................
Orientation of the original (Staple sort) ....................38 Original feed display.................................................22 Original guides .......................................................142 Original image type - Photo ................................................................30 - Text ...................................................................30 - Text/photo .........................................................30 Original size ........................................
Storing destinations for scan to desktop ..................64 Storing destinations for scan to e-mail .....................62 Storing destinations for scan to FTP ........................63 Storing groups (Scan to E-mail) ...............................65 Storing the sender information (Scan to E-mail) ......67 Stream feeding mode...............................................24 System settings..................................................90, 96 [SYSTEM SETTINGS] key.....................
INDEX BY PURPOSE Preparations Bypass tray, loading paper in...................................19 Initial settings, returning to .......................................15 Paper size, changing................................................20 Paper type, changing ...............................................20 Paper, loading ..........................................................18 Power, turning off .....................................................14 Power, turning on ...............................
Configuring the administrator settings Change administrator password ............................109 Copy settings .........................................................110 Device control ........................................................107 Energy save ...........................................................105 Operation settings ..................................................106 Print settings ..........................................................111 Product key ........................
Trademark acknowledgments The following trademarks and registered trademarks are used in conjunction with the machine and its peripheral devices and accessories. • Microsoft®, Windows®, Windows® 98, Windows® Me, Windows NT® 4.0, Windows® 2000, Windows® XP, Windows Server® 2003, Windows Vista®, Windows Server® 2008 and Internet Explorer® are registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and other countries. • PostScript is a registered trademark of Adobe Systems Incorporated.
✂ Administrator Name: Contact at: Information that the administrator of the machine requires is printed on the back of this page. (Separate this page from the manual and keep it in a safe place. In addition, fill in the name of the administrator and the administrator's contact information in the left hand margin.
TO THE ADMINISTRATOR OF THE MACHINE (Separate this page from the manual and keep it in a safe place.) Factory default passwords When accessing the system settings, the administrator password is required to log in with administrator rights. The system settings can be configured in the Web pages as well as on the operation panel. To access the system settings using the Web pages, a password is also required.
A. Information on Disposal for Users (private households) 1. In the European Union Attention: If you want to dispose of this equipment, please do not use the ordinary dust bin! Used electrical and electronic equipment must be treated separately and in accordance with legislation that requires proper treatment, recovery and recycling of used electrical and electronic equipment.
Connectors Caution: This connector is only intended for service purposes. Any connection to this terminal may cause malfunctions of the copy machine. Instruction for service technician: The cable length for the service terminal has to be less than 3 m (10 feet).
SHARP ELECTRONICS (Europe) GmbH Sonninstraße 3, D-20097 Hamburg
MX-M260//MX-M310 OPERATION MANUAL PRINTED IN FRANCE TINSE2086TSZZ