User Manual

Troubleshooting

T-10 
Question: Why can't I print?
• Make sure the printer is turned on.
• Check whether your computer and the printer are connected correctly.
• Check whether the printer is ready to print.
• Check whether the printer has enough paper.
• Check whether the printer driver is installed.
• Click start - Control Pane - Printers and Other Hardware – Printers and Faxes. If
Classic view is selected, double-click Printers and Faxes icon. Confirm your
printer is installed. If not, click Add a printer of Printer Tasks to install it.
• See also the Windows help program by clicking start - Help and Support.
Question: Why don't peripheral devices function correctly?
• Set System standby/hibernate to Never in Power Options Properties dialog box. If
this does not work, set Turn off hard disks to Never.
• Confirm they are Windows XP compliant.
• Confirm drivers necessary for the devices are installed.