System information

9 Troubleshooting
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Injector 2 not
installed
The protocol requires addition
of reagent using Injector 2 but
it is not detected
• Verify Injector 2 is installed correctly by
checking all connections and looking
for an INJECTOR icon on the
INSTRUMENT STATUS bar
Luminometer not
installed
Instrument does not detect the
Luminescence Module
• Verify the module is installed
• If the module is installed, try rebooting
the instrument
• If the instrument still does not detect
the module, call Technical Support
Fluorometer not
installed
Instrument does not detect the
Fluorescence Module
• Verify the module is installed
• If the module is installed, try rebooting
the instrument
• Undo the two set screws on the
module
• Inspect the connectors for defect
• If the instrument still does not detect
the module, call Technical Support
Absorbance
Module not
installed
Instrument does not detect the
Absorbance Module
• Verify the module is installed
• If the module is installed, try rebooting
the instrument
• If the instrument still does not detect
the module, call Technical Support
Open the door
manually. Install
the “x” Optical Kit
The protocol requires the use
of a particular Optical Kit but
the instrument is not detecting
the presence of any Optical Kit
• Insert the desired Optical Kit into the
detection head
• The color label of the Optical Kit
should face up, toward the user
• Firmly insert the optical kit into the
Fluorescence Module
Open the door
manually.
Replace the “x”
Optical Kit with
the “y” Optical Kit
The wrong Optical Kit is
installed for the specified
protocol parameter
• Install the correct Optical Kit or change
the protocol parameter
Input string was
not in correct
format
Too many commands were
entered at the same time
• Re-enter only one desired command at
a time
Instrument is not
initialized
The connected PC has
instrument control, disabling
control of the Modulus™
Microplate Reader via its built-
in touch screen
• Use the PC software to run the
instrument
No Data to Copy
This error message indicates
that no results files are
available
• Ensure there is at least one results file
to copy
G System
missing. Press
any button to
restart
A USB flash drive is plugged
into the USB port on the front
of the instrument
• Remove the USB flash drive from the
USB port and reboot the instrument