System information

APPENDIX
www.turnerbiosystems.com 57
Prior correspondence is necessary to:
• Eliminate minor problems, easily handled on-site in your laboratory, both to save money and
minimize equipment downtime.
• Determine the nature of the problem, so that efficient and timely repair(s) can be performed
with particular attention paid to your needs.
Out of Warranty Service
Follow the same steps as detailed above for Warranty Service. Our Service Department will be
happy to provide assistance for free by telephone or correspondence. Repair service will be billed
at a flat rate. Invoices will include any freight charges.
Mailing Address:
Turner BioSystems, Inc.
645 N. Mary Avenue
Sunnyvale, CA 94085
USA
Phone: [phone]
Toll-Free: 1.888.636.2401 (US & Canada)
Fax: [phone]