Specifications

Common Problems
Problems with your notebook can be caused by something as minor as
an unplugged power cord or as major as a damaged hard disk drive.
The information in this troubleshooting section is designed to help
you find and solve minor problems. If you still have a problem after
trying all the suggested remedies in this chapter, contact your dealer.
The problems that you might encounter can be divided into two basic
categories: hardware and software. Hardware problems can be further
divided into being of an electrical or a mechanical nature. You will
know you have a hardware problem if, for example, the screen is
blank, the notebook cannot recognize the disk drives, or you get an
error message during the Power-On Self Test (POST).
Software problems can occur at several levels. Both your operating
system and your software application programs are capable of
generating errors and error messages. If you encounter a software
error, try to determine if the error message is from your operating
system or from an application program, and refer to the appropriate
manual for possible remedies.
You can also refer to the Windows 95 manual or Windows Help
program to solve the problem. To access the Help program, select
Help from the Start menu. It also gives you Troubleshooting tips and
an Index.
Troubleshooting T-1
Troubleshooting
Successful troubleshooting is the result of careful observation,
deductive reasoning, and an organized approach to solving the
problem. If you encounter a problem, begin by performing a careful
visual inspection. Check the exterior of the notebook first. If no
lights are displayed, check the battery charge or power outlet, the plug
and power cord, and any power switches that may affect your
notebook. If the notebook has been connected to any peripheral
devices, look for loose or disconnected cables. You may also need to
check the fuses and breakers in your electric box.
A few common problems and suggested solutions are presented in the
examples which follow.