Specifications
A-6
Troubleshooting
1.
In the System Properties dialog box, select Device Manager.
2.
Double-click Ports(COM&LPT); then, Communications Port (COM1).
3.
Make sure the item Disable in this hardware profile is unchecked.
•
Confirm the COM 1 port is not used by another applications.
•
Confirm the item Serial Port is set appropriately in the Advanced menu of the
setup utility.
Trouble with Communication
Question: Why can't I communicate through the built-in modem?
(The built-in modem may not be available in some countries)
•
Confirm the telephone line is properly connected to the modem telephone socket.
•
Confirm the dial settings of Windows Me or communication software are matched
with the telephone line (Example: To access an outside line, first dial "7" for
local, "1" for long distance).
•
Confirm the network configuration is appropriate.
•
Confirm the user name or password is correct.
•
Confirm the COM port in the communication software is set appropriately.
•
Turn off the power management and screen savers.