User Guide Samsung R519 Notebook Contact us... Call our Home Access helpline on 0800 988 4464 or email the team at home.access@xma.co.uk For technical queries please call our technical helpline on 0844 335 2234 or email the team at nhatech@xma.co.
Contents Section 1: What should I receive in the box? Section 1: What should I receive in the box?.......................................................................... p.3 With your laptop you should find the following items: Section 2: **IMPORTANT NOTES TO READ BEFORE USING COMPUTER**........................ p.4 1. 2. 3. 4. Power up........................................................................................................................... p.4 2.1 E-safety advice...................
Section 2: **IMPORTANT NOTES TO READ BEFORE USING COMPUTER** Power up When setting up your laptop, we strongly advise you plug your laptop in rather than relying on battery power. If you do not do this and your battery power runs out you may have to re-do some of your set-up.
Section 3: Setting up your new computer 3. The DC IN light on the system indicators will glow green. If the AC adaptor is either faulty, not connected or not switched on at the wall socket then no light will be shown. The following instructions will allow you to quickly and easily setup your new Home Access (HA) computer bundle. Please take the time to read these instructions. 3.1 How do I connect and start-up my computer? 1. Connect the mains lead into the AC adaptor as shown in Fig.
9. When carrying/transporting the laptop always keep it in the carry case provided, this will prevent damage to it. 10. Protect your laptop from high/low temperatures, for example using it next to a fire or putting it on top or next to a radiator. 2. Power on the laptop (see Fig. 5). Fig. 5 REMEMBER, YOUR LAPTOP AND ACCESSORIES ARE ONLY COVERED BY THE MANUFACTURER’S WARRANTY IF THEY ARE FAULTY. IF DAMAGE, EVEN ACCIDENTAL DAMAGE HAPPENS THROUGH MISUSE/NEGLECT, YOU WILL HAVE TO PAY FOR ANY REPAIR. 3.
3.3 Connecting to the internet 6. Click on ‘Finish’ You will now reboot, and should restart, logging in again as ‘Parent’ When setting up for connecting to the internet for the first time: 1. Log in under the Parent account. Insert your T-Mobile stick into a USB port. Please wait approximately 15 seconds whilst the laptop detects the stick. You will hear some beeps whilst detection is in progress. Click ‘Run Autorun Exe.’ The following screen will appear, click Next. 2.
Section 4: Managing your settings 4.1 Setting up the Parent account Your computer has two accounts already set up – the Parent account and the Learner account. The Learner account is the account for any users to use. The Parent account password should be changed at first use. This is essential to ensure the e-safety of other users (see section 2.2). Click the connect button to connect to T-Mobile. Once connected the Connect button will change to disconnect. 4.
7. Enter the current password (xmahaadmin) and then enter the new password, and click ‘Change password’ to complete. 5. Select Change your Windows password (see below) Please remember: If your password is lost, it will restrict your ability to recover your machine to factory settings. 4.2 Net Intelligence To activate your Net Intelligence software, double click on the NI icon on your desktop, while connected to the internet: 6. Select Change your password 14 1.
2. Choose a user name and password, and enter the activation key from the enclosed Activation Codes sheet. 1. Select the ‘Update’ tab, and click ‘Update’ 3. Click ‘Create account’. You will now see this screen: 2. This process may take some time, as it is downloading any and all update to ensure maximum protection for your computer. 4. Enter your chosen Username and password. (From this screen you will also be able to open the Net Intelligence user guide). You will now see this screen: 3.
Section 5: Further help and support 5.1 How do I action a system recovery? If you are having severe problems with your computer and you want to restore your computer to its original settings, please follow these instructions. Please note: If you follow these instructions to action a system recovery, you will lose all your files and data. 5.2 XMA technical helpline details Our technical helpline is open at the following times: Monday – Sunday 8.00am – 10.00pm including Bank Holidays. Closed Christmas Day.
Section 6: Returns policy By law, customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered, this is to allow you to inspect the goods for suitability. You must take care of the goods whilst they are in your possession and make them available for us to collect if you wish to return.
Section 8: Glossary of terms THIS SERVICE DOES NOT COVER 1.