Operating instructions

5-10
TROUBLESHOOTING ORBAN MODEL 9400
M) In the “Advanced TCP/IP Settings” select the “WINS” Tab.
N) Click “OK” to dismiss the “Advanced TCP/IP Settings” window.
O) Click “OK” to dismiss the “Internet Protocol (TCP/IP) Properties” window.
P) Click “OK” to dismiss the window whose name is your new connection.
Q) Click “Cancel” to dismiss the “Connect [nnnn]” dialog box
R) Restart your computer. (This resets the serial port and reduces the likelihood
that you will encounter problems connecting to the 9400.)
S) If you see: “Error 777: The connection failed because the modem (or other
connecting device) on the remote computer is out of order”:
The “remote computer” is actually the 9400 and it is not out of order;
you just need to set the Maximum Speed (Bits per second) to 115200. If
you already set this speed when you configured your PC ports, you
shouldn’t have this problem.
The 9400 communicates at 115200 bps. COM ports on some older PCs are
incapable of communications at this rate and may not work reliably.
Most newer PCs use 16550-compatible UARTS, which support the 115200
bps rate.
If you do see this warning message, you can reset the Maximum BPS
Speed by accessing P
ROPERTIES for the connection:
a) Click S
TART / PROGRAMS / ACCESSORIES / COMMUNICATIONS / NETWORK AND DIAL-
UP CONNECTIONS.
b) Right click the name of your connection and access “P
ROPERTIES.”
c) Go to the “G
ENERALS” TAB and select the “CONFIGURE” button.
d) Set the M
AXIMUM SPEED (BPS) to 115200.
e) Select OK and try your connection again.
T) If you see: “Error 619: The specified port is not connected.”
Make sure the I
NTERFACE TYPE on the 9400 is correct:
a) On the 9400, go to S
ETUP > NETWORK & REMOTE > PC CONNEC.
b) Set PC
CONNECT to DIRECT.
c) Try your connection again.
Troubleshooting Windows 2000 Modem Connect:
If you are having trouble establishing a connection, check your New Connection’s
properties to make sure they are set up correctly:
A) Click “Start / Programs / Accessories / Communications / Network and Dialup
Connections” to bring up the Network Connections screen.