CAUTION The AC power socket-outlet should be installed near the equipment and should be easily accessible.
INTRODUCTION Thank you very much for your purchase of the SHARP POS Terminal Model UP-820N. Please read this Manual carefully before operating your POS terminal in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems.
CONTENTS INTRODUCTION ........................................................................................................................................................ 1 IMPORTANT ............................................................................................................................................................... 1 PRECAUTION ........................................................................................................................................................
UPC price change function ..................................................................................................................... 45 PLU level shift (for direct PLUs) .............................................................................................................. 47 PLU price level shift ................................................................................................................................. 48 Combo meal entries ...........................................
Customer management ........................................................................................................................... 78 WASTE mode ................................................................................................................................................... 79 7. Correction ........................................................................................................................................................
Customer sales report ............................................................................................................................ 112 Customer sales report by sales range .................................................................................................... 113 Customer charge account report ............................................................................................................ 113 X2/Z2 stacked report ......................................................
Charge keys ............................................................................................................................................ 163 Food stamp tender key ........................................................................................................................... 167 FSTEND EBT key .................................................................................................................................. 169 Cash benefit EBT (CASH BNF key) .......................
Receipt printer ......................................................................................................................................... 216 Bill printer ................................................................................................................................................ 216 Report printer .......................................................................................................................................... 217 Validation (VP) printer ..........
Recording paper specifications .............................................................................................................. 265 Installing a paper roll ............................................................................................................................. 266 Manual installing of a paper roll .............................................................................................................. 266 Removing the journal paper roll ...............................
1 Part Names and Functions This chapter describes the part names and functions of this POS terminal.
Printer NOTE The POS terminal UP-820N may be configured with multiple types of printers offered by the market. For specific instructions related to the handling and care of the printer, please refer to the applicable printer instruction manual. The built-in printer is a 2-station (receipt/journal) type thermal printer, and therefore it does not require any type of ink ribbon or cartridge. The average life of the printer is approximately 5 million lines.
RS232 Connector/SD Card Slot Opening the RS232 connector cover To open the RS232 connector cover, push the part of the cover as indicated by the arrow in the illustration on the left. * To close the cover, push the same part in until you hear it click. Opening the SD card slot cover To open the SD card slot cover, push the part or the cover as indicated by the arrow in the illustration on the left. * To close the cover, push the same part in until you hear it click.
Keyboard Standard keyboard layout RECEIPT JOURNAL RCPT PLU/UPC AMT INQ CL 5 10 15 20 7 8 9 4 9 14 19 4 5 6 3 8 13 18 1 2 3 2 7 12 17 00 1 6 11 16 0 PAGE UP PAGE DOWN MODE HOME CANCEL ENTER CASH # #/TM RA RFND AUTO FUNC MENU FS FS TEND SHIFT CHK # NEXT $ CH # MDSE SBTL VOID PO PRICE CHANGE NS CONV SBTL CA/AT # • In addition to the keys shown above, many optional keys are available to customize your keyboard.
PRICE CHANGE INQ Inquiry key PLU/UPC PLU/UPC key AMT Amount entry key MDSE SBTL Merchandise sub total key CONV # Currency conversion menu key AUTO Auto menu key CASH # Cashier (server) code entry key Paid out key FS SHIFT Food stamp shift key #/TM Non-add code/time key FS TEND Food stamp tender key FUNC MENU Function menu key PO RA Received on account key NOTE Price change key No sale key NS NEXT $ Next high dollar key The following optional keys can be assigned in place of t
LEVEL 1 ... LEVEL 5 PLU level shift 1 thru 5 keys P-SHIFT 1 ... P-SHIFT 6 Price level shift 1 thru 6 keys GD1 SHIFT ... GD3 SHIFT Group discount shift 1 thru 3 keys IND. PAYMENT Individual payment key CUST Customer code entry key BIRTH Birthday entry key TABLE # Table no. (seat no.) entry key Bill print key BILL PAST VOID Past void key SBTL VOID Subtotal void key ...
Default key texts on the display FUNC FUNC The HOME key and MENU through MENU30 keys can be set as function keys on the keyboard area of the display. Note that the labels on the key tops in this manual may differ from the displayed default key texts. The default texts are as follows: key Default text key Default text ST SUB TOTAL I.VOID I.
key Default text TRANS IN TAX1SF ... TAX5SF TAX1SF thru TAX5SF SEAT# SEAT# GD1SFT ... GD3SFT GD1SFT thru GD3SFT I.PAY I.PAY GDSC%1 ... GDSC%3 GROUP DISC1 thru 3 %1 ... %9 1 ... 9 RF.SAL B.S. B.S. C NEXT C NEXT RA RA NEXT$ NEXT$ RA2 RA2 EDIT TIP PO PO REPEAT ROUND PO2 PO2 REPEAT ROUND CONV4 CONV1 thru CONV4 GLU RC GLU RC CA/CHK1 ... CA/CHK9 CA/CHK 1 thru CA/CHK 9 UPSIZE UPSIZE EATIN1 ... EATIN3 EATIN1 thru 3 GC BAL GC BAL MESSAGE1 ...
This key locks and unlocks the cash drawer. To lock it, turn 90 degrees counterclockwise. To unlock it, turn 90 degrees clockwise. This key is also used to open the cash drawer. (Please refer to "15. Operator Maintenance — Operating the Drawer by Hand".
Item text Modification status : Appears when an item is selected on the main display area or registered. : Shows "REFUND", "RETURN" or the like when the corresponding key is pressed. Information area 2 Shows the GLU code during a GLU entry. Time area Shows the current time. Common status area Shows the following items: Price level shift indicator (P1-P6) PLU level shift indicator (L1-L5) Receipt shift indicator (r) T-Log near full indicator ( ) : Shows the current PLU/UPC price level.
Information area 1 Shows the mode you are in, server name, electronic mail indicator (M) and server code. Refer to the REG mode screen example for details. Information area 2 Shows the current job name like "READING", "RESETTING", etc. Numeric key area Shows the numeric keys. Time area/Numeric key data area/Scroll guidance/Cursor up (down) keys Refer to the REG mode screen example.
Customer display (pop-up type) Display contrast adjustment (operator display) You can adjust the contrast of the display in the "BRIGHTNESS" menu of "TERMINAL" programming. The backlight in the display is a consumable part. When the contrast is no longer adjustable and the display becomes darker, consult your authorized SHARP dealer. Screen save mode When you want to save the electric power or save the display's life, use the screen save function.
2 Selecting an Operating Mode When you turn on the POS terminal and press the MODE key, a mode selection window will appear on the display, listing available operating modes as shown below. Mode selection window Operating Modes You can select any mode other than REG from the list in the mode selection window. Your POS terminal supports the following eight operating modes: REG mode This mode allows you to enter various sales information. The mode selection window does not list this mode.
Mode Selection Procedure Selecting a mode 1. Use one of the following ways: or • Move the cursor to the desired option using the • Enter the desired option number using a numeric key. • Touch the desired option. • Move the cursor to the desired option by touching the key. or key. 2. Press the ENTER key. • You need not press the ENTER key when you have touched the option directly. • When you want to enter the REG mode, press the CANCEL key.
3 Time Display and Automatic Date Updating Time display The screen always displays the current time in the bottom left corner as shown below. Time Automatic date updating Once the internal clock is started at the correct time, it continues to run until the battery is exhausted. It also updates the date automatically.
4 Receipts This chapter describes the part names and functions of this POS terminal. Built-in Printer Sample Receipt Date Machine no. Server name / Server code Time Consecutive no.
5 Prior to Entries Preparations for Entries Receipt/Journal paper rolls If the paper rolls are not installed in the built-in printer of your POS terminal, install a new one (ones) according to section "Installing and Removing the Paper Roll" under "Operator Maintenance." If the roll in the printer is getting low, replace it with a new one. Receipt ON/OFF function You can disable receipt printing in the REG mode to save paper using the receipt On/Off function.
Starting Cash Memory Entry If you enter the amount of cash for change (starting cash) in the drawer before starting entry operations, you can discriminate that amount from the sales amount when reports are generated. Your POS terminal can be programmed to enforce the entry of starting cash into memory. For details, consult your authorized SHARP dealer. Procedure Select the OPXZ mode and perform the following operation: Select SCM(+) or SCM(–) Drawer is opened and SCM entry menu is displayed.
6 Entries Server Code Entries Prior to an item entry, the server will be compelled to enter his or her assigned server code. However, this may not be necessary when the POS terminal has been programmed for “stay-down server mode.” Procedure XXXX Server code NOTE XXXX Secret code CASH # ENTER X Drawer no. ENTER • When the server entry on system is programmed for “stay-down server mode,” no server can sign on while another server signs.
• Miscellaneous function menu window FUNC MENU CONV # • Cash menu window CASH # • Massage menu window MSG MENU • Check menu window • Void menu window VOID MENU CHK # • Charge menu window CH # • Conversion menu window • PLU menu window PLU MENU1 PLU MENU50 NOTE * The keys on these menus are shown as examples. You can set your choice of function keys on the function menu and PLU keys on the PLU menu.
Example Selling the PLU no.10 item and finalizing through charge 2 1. Press the 2. Press the 10 key. key. • The charge CHECK menu window will appear in the keyboard area. CH # 3. Select “CHG2.” • The transaction will be finalized.
Item Entries Single item entries Department entries (direct department entries) Enter a unit price and press the corresponding department key. If you use a programmed unit price, press the department key only. Procedure When using a programmed unit price Unit price* (max. 7digits) Dept. *Less than the programmed upper limit amount NOTE When a department programmed with the unit price as zero (0) is entered, only the sales quantity is added.
PLU entries (direct PLU entries) Procedure When using a programmed price Unit price (for subdept.) Direct PLU key Example 2 16 PLU/UPC 1600 PLU/UPC ENTER PLU menu-based entries (PLU entries and subdepartment entries) Follow this procedure: Procedure For PLU entry PLU thru PLU MENU50 MENU1 Item selection from the window ENTER * Unit price (for subdept. entries) ENTER * The pop-up window for amount entry will open. UPC entries Procedure Scanning UPC code PLU/UPC UPC code (max.
Repeat entries You can use this function for repetitive entries of the same item. Simply press the repeat function key after a valid item entry.
Multiplication entries Use this function feature when you need to enter two or more of the same item. This feature helps you when you sell large quantities of items or need to enter quantities that contain decimals. Procedure FF method (for quick multiplication of direct PLU) Q'ty Direct PLU PLU entry (direct) • The FF (fast food) method cannot be used for a COUPON-LIKE PLU entry. Normal method When you use a programmed unit price Q'ty @ FOR Unit price Dept. Dept. code DEPT * # Dept.
Example 7 165 2 5 DEPT # 250 ENTER 15 8 PLU/UPC 8 3 18 PLU/UPC 1800 ENTER 5 5099887654302 PLU/UPC 2 Select PLU code 20 from the menu.
Split-pricing entries You will use this function when your customer wants to separately buy items normally sold in base (unit) quantities. Procedure When you use a programmed unit price Selling q'ty @ FOR Base q'ty @ FOR Unit price per base q'ty Dept. Unit price per base q'ty DEPT * # Dept.
Example 7 10 600 8 5 15 PLU/UPC 5 6 5099887654302 PLU/UPC 3 5 Select PLU code 17 from the menu. Successive multiplication entries This function is practical for such entries as a sale of an item sold by area (square foot). Procedure Length @ FOR When you use a programmed unit price Width @ FOR Dept. code Unit price DEPT * # Unit price PLU code PLU/UPC Unit price Direct PLU PLU code PLU/UPC PLU thru PLU MENU50 MENU1 Department key ENTER or AMT Dept. entry (direct) Dept.
Example 3 4 400 1 5 2 5 8 1 75 7 75 4 5 5099887654302 1 2 1 2 Select PLU code 50 from the menu.
Scale entries For entry of items sold by weight, a scale must be connected to read the weight automatically. To make a refund entries, enter the weight manually while the scale platter is empty or reads zero. i) Auto scale entries Procedure When you use a programmed unit price When base wt. is 1 LB (or 1 KG) Unit price per base wt. When you use a programmed tare no. Tare number Dept. code SCALE Base wt. @ FOR Unit price per base wt. Dept. DEPT * # Unit price per base wt.
ii) Manual scale entries Procedure When you use a programmed unit price When base wt. is 1 LB (or 1 KG) Unit price per base wt. Dept. code Net weight RFND SCALE Base wt. @ FOR Unit price per base wt. Dept. code Dept. DEPT * # ENTER or AMT Unit price per base wt. ENTER or AMT Dept. DEPT * # PLU code PLU/UPC Unit price per base wt. Direct PLU PLU code PLU/UPC PLU thru PLU MENU50 MENU1 Unit price per base wt. Unit price per base wt.
Single item cash sale (SICS) and single item finalization (SIF) SICS entries • This function is useful when only one item (for example, a pack of cigarettes) is sold by cash. This function is applicable only to those departments programmed for SICS or to the PLUs, subdepartments or UPC which are associated with the department. • The transaction is finalized and the drawer opens as soon as you press the corresponding department key, AMT key, PLU/UPC key or the corresponding direct PLU key.
Age verification (Birthday entry) The age verification function is used for prohibiting sales of goods (departments, PLUs, or UPCs) for to persons under a given age which are based on birthday entries. When a department/PLU/UPC for which a figure other than zero (01 to 99) has been programmed as the age limitation (in years) is entered, a birthday entry must be performed.
Special Entries for PLU/UPC Promotion (mix-and-match) function This function is convenient for selling a mix of different PLU/UPC items by the lump (e.g. value meal, bundle sale, etc.). Operation is the same as for normal PLU/UPC. The base quantity and unit price are assigned to a mix-andmatch table. All items that are programmed into the table are treated as if they belong to one group.
UPC learning function When you enter or scan an undefined UPC code, you are required to enter its unit price and associated department. The entered UPC code, associated department and unit price are stored in the UPC file or the dynamic UPC file and used for future UPC sales entries. NOTE • When there is no remaining space in the file, the data is not stored in the file. • The text for the associated department is applied to the UPC code. • You can use the UPC learning function in the training mode.
PLU/UPC price inquiry (view) function This function displays the unit price of a PLU/UPC item (view mode). Procedure INQ Numeric entry (Q'ty ) The total sales amount of the PLU/UPC is displayed. Scanning UPC code *1 UPC code PLU/UPC PLU code PLU/UPC *2 AMT *3 (MGR mode) Unit price Direct PLU key AMT *1: Press the CL keys to cancel the view mode. *2: Press the AMT key to register the displayed unit price of the PLU/UPC item. *3: The manager can change the unit price temporarily.
UPC price change function NOTE To use this function, consult your dealer. The manager and servers/cashiers can use this function when they need to change the unit price or associated department of a UPC item. There are two methods for change: 1. Price change mode You can change the preset price and/or the associated department of a UPC item without entering the PGM mode. 2.
Example Price change mode PRICE CHANGE Example 5087654321106 PLU/UPC 600 PRICE CHANGE Changing a price during a transaction 5087654321106 PLU/UPC PRICE CHANGE 600 NOTE Price change PRICE CHANGE • When an undefined code is entered in the price change mode, the POS terminal goes to an error status. PRICE • During a transaction, you can void the UPC entry by the first depression of the CHANGE key, then you can enter a correct price and/or associated department.
PLU level shift (for direct PLUs) This function can increase the number of direct PLUs on your POS terminal without adding additional direct PLU keys. You can use direct PLUs in five levels by utilizing the PLU level shift keys LEVEL thru LEVEL . 1 5 The level key shifts the PLU level to the required level. (The normal level is level 1.
PLU price level shift NOTE To use this function, please consult your authorized SHARP dealer. Six different price levels can be programmed for each PLU. The price levels can be changed for each PLU registration. These keys have the following functions: P-SHIFT 1 : Shifts the PLU price level from level 2, 3, 4, 5, or 6 to level 1 (base level). : Shifts the PLU price level from level 1, 3, 4, 5, or 6 to level 2. When you press this key, the price level shift indicator will show “P2.
Lock shift mode (for price shifts) If your terminal has been programmed for PLU/UPC price level shift in the lock shift mode, press the desired price level shift key before a numeric entry. Procedure P-SHIFT 1 thru To shift the price level of another PLU P-SHIFT 6 Numeric entry (Level no.: 1 to 6) NOTE P-SHIFT # (Q'ty, @ FOR PLU code , etc.) PLU/UPC The current price level Direct PLU • If you select the automatic return mode, it is not necessary to use the P-SHIFT key on the keyboard.
Example Touch “RARE” on the keyboard. Touch “MASHED P.” on the keyboard. NOTE • When the condiment entry is programmed as compulsory, your POS terminal will continue to prompt condiment entry until you finish the entire condiment entry programmed for the PLU. During the condiment entry, if you enter a PLU which is not in the condiment table, an error message will appear.
Display of Subtotals Your POS terminal provides these eight types of subtotals: Merchandise subtotal You may press the MDSE SBTL key at any point during a transaction. The net sales subtotal - not including tax - and the symbol “MDSE ST” will appear in the display. Taxable subtotal Taxable 1 subtotal TAX1 Press the SHIFT and SBTL keys in this order at any point during a transaction. The sales subtotal of taxable 1 items will appear in the window and the caption “TAX1” and the tax 1 amount will appear.
Group discountable subtotal Group 1 discountable subtotal GD1 You may press the SHIFT GD1 SHIFT and Group 2 discountable subtotal GD2 You may press the SHIFT GD2 SHIFT and Group 3 discountable subtotal GD3 You may press the SHIFT GD3 SHIFT and SBTL keys in this order at any point during a transaction. SBTL keys in this order at any point during a transaction. SBTL keys in this order at any point during a transaction.
Holding/Recalling of Transaction Hold/Recall Function This function can be used during entry of a transaction to start entry of the next transaction. For example, if it seems to take time for a guest to make payment, by pressing the HOLD/RECALL key or touching “HOLD/RECALL” in the keyboard area of the display, you can start entry of a transaction with the next guest.
Finalization of Transaction Cash or Check tendering Press the SBTL key to get the tax-inclusive subtotal, enter the amount tendered by your customer, then press any of the CA/AT thru CA5 keys if it is a cash tender or press any of the CHK thru CHK key if it is a check tender. When the 1 9 amount tendered is greater than the amount of the sale, your POS terminal will show the amount of change due and the symbol “CHANGE.” Otherwise your POS terminal will show the symbol “DUE” and the deficit amount.
Food stamp tendering If your customer makes payment (or tendering) by food stamps, obtain the food stamp-eligible subtotal* by FS pressing the TEND key and make a food stamp tender entry before entering a cash or check tender.
Tax Calculations Automatic tax When your POS terminal is programmed with a tax table (or tax rate) and a department or PLU is set for programmed as taxable, it automatically computes the tax on any item that is entered directly into the department or indirectly via a related PLU. Display Example Tax and subtotal Tax Tax and subtotal Manual tax Your POS terminal allows you to enter tax manually after item entries as follows: After an item entry, enter the tax amount and press the TAX key.
Tax deletion You can delete the automatic tax on the taxable 1, taxable 2, taxable 3, taxable 4, or taxable 5 subtotal of each transaction with the following procedure. Press the corresponding TAX SHIFT key and then the subtotal key. After the subtotal is displayed, press the TAX key. Example TAX2SF 3000 or TAX2SF SBTL TAX or TAX CA/AT NOTE If any of the media keys (i.e.
Tax status shift Your POS terminal allows you to shift the programmed tax status of a department or PLU key or discount or TAX1 TAX2 TAX3 TAX4 TAX5 percent key by pressing the SHIFT , SHIFT , SHIFT , SHIFT and/or SHIFT keys before that key. After the entry is completed, the programmed tax status of the key is resumed.
Guest Check (GLU/PBLU) Two different guest check entry systems are available: the GLU system and previous balance lookup (PBLU) system. It depends on how your POS terminal has been programmed which of these is used. (Consult your authorized SHARP dealer for this selection.) GLU system: If this system is selected, the balance due and details of the order are saved in the guest check file.
SRVC key when printing is not desired and to use the FINAL key when printing of the current balance including tax is desired. Even after this temporary finalization operation, the guest check is still “open”. This means you can still make additional orders for the guest check. GLU recall Each server can recall his or her GLUs for reorder entry or settlement GLU by pressing the RECALL key. On the display, the list of GLUs that are still open is displayed.
Deposit entries Deposit refers to a prepayment on a guest check. It can be received as a cash, check or charge tender. You can make a deposit entry only when entering a guest check. It cannot be done during handling of a tendered amount. RF A received deposit can be refunded by pressing the DEPOSIT key. You cannot attempt to refund an amount larger than the deposit balance. Procedure Deposit amount (max.
Transferring guest checks out or in (Transfer-out/in) Transferring guest checks out At the end of server shift or whenever a server is relieved, the server's responsibility for one or more open guest checks can be released to transfer it to another server.
Bill totalizing/bill transfer Bill totalizing The bill totalizing function is used to combine multiple bills. The function is useful, for example, when a particular guest pays not only his or her bill, but also the bills of other guests (Adding guest checks). Procedure GLU/PBLU code B.T. GLU/PBLU code GLU #1 bill SBTL #2 bill SRVC [Sales entries] FINAL [Payment operations] NOTE • A #1 bill is added to a #2 bill. A maximum of 5 bills may be added to a #2 bill.
Bill transfer This function is used to change the GLU/PBLU code of a particular bill. Procedure GLU/PBLU code B.T. New GLU/PBLU code GLU #1 bill SBTL #2 bill SRVC [Sales entries] FINAL [Payment operations] NOTE • This function requires that the current GLU/PBLU code be entered for #1 and a new GLU/PBLU code be entered for #2. • A #1 bill is transferred to a #2 bill. The #1 bill is then cleared. Example G.T.
Bill separating The function is used when each guest of a group pays his or her own order. With this function, you can select some items from a guest check and make an entry for the payment. Also, you can transfer the selected items to other guest checks. This function is available only in the GLU system. Procedure To terminate B.S. To select the item When entering no GLU code B.S.
Example B.S. 101 GLU 102 GLU Touch the item for bill splitting 2 ENTER CA/AT B.S.
Bill printing This function is used for issuing the bill to the guest. Your POS terminal can print the bill (normal bill or cumulative bill) on the slip, roll, receipt, or journal printer. For selecting these printers, consult your authorized SHARP dealer. Procedure Bill on the slip (auto feed) XX BILL No. of lines of slip feed NOTE • This function is available immediately after the finalization of a transaction (including after pressing the SRVC or the FINAL key).
Auxiliary Entries Percent calculations (premium or discount) • Your POS terminal provides a percent calculation for a merchandise subtotal or an item entry. You need to specify, in advance, a merchandise subtotal or item entry for which your POS terminal should perform a percent calculation. • For percent calculations (premium, discount, merchandise subtotal or individual), you may use the %1 thru %9 keys. • Percentage: 0.01 to 99.
Discount entries For discount or coupon tenderings, you may use the 1 thru 9 keys if so programmed. If the discount or tendered coupon is the one applicable to sales, use the vendor coupon; and if it is applicable to an item entry, use the store coupon. NOTE •Discount entries beyond the programmed limit for servers can be made by a manager. NOTE • For a vendor coupon entry: The coupon entry is allowed only when all PLUs associated with the (-) key have been entered.
Refund entries If a refunded item is to be entered into a department, enter the amount of the refund, then press the REFUND key and a corresponding department key in this order; and if an item entered into a PLU (or UPC) is returned, enter a corresponding PLU code (or UPC code), then press the REFUND and PLU/UPC keys, or press the REFUND and direct PLU keys without entry of PLU code, in this order.
Printing of non-add code numbers Enter a non-add code number with a maximum of 16 digits such as a customer reference number and press the #/TM key at any point during a transaction. Example 1230 #/TM 10 CHG 2 Refund sales mode This function can be used only for item return entries relating to departments and PLUs/UPCs. SALE key at the beginning of a transaction causes your POS terminal to enter the REFUND SALES Pressing the RFND mode.
Remote printer send function This function enables a partial order to be sent to the kitchen for preparation while the server is waiting for an order for other items. Procedure Item entry RP SEND Data transfer to the remote printer Remaining items will be sent to the remote printer when the transaction is finalized. When this function is used, subtotal void operation is not allowed.
Payment Treatment Tip-in entries Your POS terminal allows the entry of tips given to servers in cash or by credit card. A tip entry should be done before a payment entry. You must use the corresponding media key (e.g. CH1 thru CH9) for a charge tip and CASH 1 thru CASH 5 for a cash tip. Two different tip-in entry systems are available: the tip amount entry system and the tip percent rate entry system. Which system is used depends on how your POS terminal has been programmed.
Tip paid entries This operation is used to distribute a tip paid by credit card to servers in cash. To perform a tip paid entry, enter the TIP server code, then press the PAID key or touch “TIP PAID” in the keyboard area. You can prohibit the tip paid operation in the REG mode by PGM2 programming. When the tip amount remains unchanged in Individual Server Resetting, the tip paid function is automatically executed and a tip receipt is issued on the report printer prior to report printing.
Example 12345 #/TM RA 4800 CHECK RA NOTE Instead of the above procedures, you may choose the following received-on-account entry procedure only for cash payment. Contact your authorized SHARP dealer to change the procedure. Procedure Direct key entries RA amount RA or RA2 Menu-based entries FUNC MENU Amount (max.
Paid-out entries Procedure Direct key entries For the next PO CA/AT thru CA5 FS TEND PO Amount (max. 8 digits) or PO CHK 1 thru CHK 9 or CH 1 thru CH 9 PO2 PO2 To cancel Menu-based entries For the next PO CA/AT thru CA5 FS TEND Amount (max.
Example 5000 PO No-sale (exchange) For exchange of money, simply press the NS key without any entry. The drawer will open and the printer will issue a receipt on which “NO SALE” is printed. If your POS terminal is programmed to allow a non-add code entry and you enter a non-add code number before pressing the NS key, a no-sale entry will be achieved with a non-add code number printed. Example NS NOTE You can also enter “No-sale” from the Function Menu 1 window. Press the Sale) from the window.
Example 12345 5000 #/TM CA/CHK1 Customer management Your POS terminal can provide a customer management function. To enable the customer management function, enter the customer code assigned to a customer. You can enter the customer code at any point during a transaction. Normally customer information (name, code and address) is previously set by programming. However, you can enter information on a new customer during a transaction.
WASTE mode This mode is used to remove an article which has already been prepared and is no longer suitable to be served. Procedure WASTE [Item entry] WASTE WASTE mode NOTE • PLU entries are only allowed in the WASTE mode, and direct and indirect void operations are also allowed in this mode. • When a WASTE-mode transaction is finalized, the drawer does not open. • The consecutive number is incremented every WASTE-mode transaction.
7 Correction REG MODE Correction of the Last Entry (Direct Void) If you make an incorrect entry relating to a department, PLU/subdepartment, UPC, percentage ( discount ( 1 thru 9 ), manual tax, or tip, you can immediately void the entry by pressing the ing “VOID” in the keyboard area of the display.
Correction of the Next-to-Last or Earlier Entries (Indirect Void) By selecting a line and touching “I.VOID” in the keyboard area, you can void any incorrect department, PLU/ subdepartment, UPC or item refund entry made earlier than the last entry if you find it before finalizing the transaction (e.g. before pressing the CA/AT key). This function is applicable only to entries relating to a department and PLU/subdepartment, UPC and item refund.
Subtotal Void With the SBTL VOID key or selecting a line and touching “ST VD”, you can void an entire transaction. Once a subtotal void is executed, the transaction is canceled and the POS terminal issues a receipt. Procedure 2 1310 3 1755 4 5 PLU/UPC 10 PLU/UPC SBTL or SBTL VOID Correction of Incorrect Entries Not Handled by the Direct or Indirect Void Function You cannot void any errors after finalization of a transaction or during entry of an amount tendered.
8 Special Printing Functions REG MODE Printing Message Text on Remote Printers or Chit Receipts MSG You can print a message on a remote printer or a chit receipt if so programmed. Press the MENU key and select the relevant message key in the keyboard area, or press one of the MSG1 thru MSG5 keys during an item entry. The message will be printed in double sized characters together with the content of the transaction. NOTE You can not finalize the transaction when a message only is entered.
The “COPY” symbol is printed on the copy receipt. Validation Printing Function Your POS terminal can perform validation printing when it is connected a slip printer. For the details of the slip printer, consult your authorized SHARP dealer. 1. Set a validation slip on the slip printer. 2. Press the PRINT key. Validation printing will start. NOTE If the validation printing function is programmed as compulsory, it can be overridden by the following operation.
9 Manager’s Override Entries and Correction after Finalization Manager(s) can override programmed limits (such as maximum amounts) for various functions and void incorrect entries that servers or cashiers cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct or indirect void). Override Entries Programmed limits for various functions can be overriden by a manager as follows Example Selling a $14.
Correction after Finalization To void incorrect entries, follow the procedure below 1. Enter the manager code and press . 2. Enter your secret code and press . 3. Press the VOID key to put your POS terminal in the VOID mode. (Note the indication on the display.) 4. Repeat the entries recorded on the incorrect receipt. (All data on the incorrect receipt is removed from the POS ENTER ENTER terminal memory; the voided amounts are added to the void mode totalizer.
10 Reading (X) and Resetting (Z) of Sales Totals X1/Z1 MODE X2/Z2 MODE OPXZ MODE • Use the reading function (X) when you need to take an X report (reading) of sales information entered after the last resetting operation. You can take this report any number of times. It does not affect the POS terminal’s memory. • Use the resetting function (Z) when you need to clear the POS terminal’s memory.
Report title Description Available report type in each mode OPXZ X1/Z1 Data to be entered X2/Z2 DEPARTMENT Department by group DEPT.I ND. GROUP Individual group total of departments X1 X2 DEPT.G ROUP. TOTAL Full group total of departments X1 X2 X1 X2 X1, Z1 MARKDOWN DEPT. Department markdown PLU/UPC by designated PLU/UPC range X2, Z2 Start/end department codes Department group no.
Report title Available report type in each mode Description OPXZ HOURLY Hourly (full) X1, Z1 Hourly (by range) Daily net GLU GLU X1, Z1 GLU BY SERVER GLU by server X1, Z1 Closed GLU X1, Z1 Closed GLU by server X1, Z1 CL-GLU BY SERVER Start/end time X1 DAILY NET CLOSE GLU X2, Z2 CUSTOMER DETAILS Customer details only report ONLY REPORT Start/end GLU code Start/end GLU code X2 CUSTOMER SALES ALL REPORT Customer sales all report CUSTOM BY SALES RANGE Customer by d
Daily Sales Totals Transaction report • Sample X report • Sample Z report Job code Read symbol Report title Grand total of training-mode registrations Reset counter Net grand total (GT2-GT3) Grand total of plus registration (-) 2 counter and total (subtotal (-) ) Grand total of minus registration Grand total of training-mode registrations Total for group discount % Net sales total Net taxable 1 total Gross tax 1 total Refund tax 1 total The subsequent printout occurs in the same format as in the sam
(-)3 counter and total (Item(-)) Total for item(-) %1 counter and total (Item %) Total for item % Vender coupon UPC counter and total Eat-in 1 counter and total Direct void counter and total Indirect void counter and total Subtotal void counter and total Manager item void counter and total Void-mode transaction counter and total Refund counter and total Return counter and total Hash item void counter and total Hash item indirect void Hash item refund counter and total Hash item refund counter and total No
Starting cash memory(+) Starting cash memory(-) Starting cash memory total Received-on-account counter and total Total for received-on-account Paid-out counter and total Total for paid-out Check cashing 1 counter and total Total for check cashing Food stamp change(by cash) Currency conversion 4 total (by manual rate) Total for conversion Food stamp in drawer Gross charge 1 counter and total Total for charge Check 1 sale counter and tendering counter Total for check Cash+check in drawer Cash in drawer Dep
Department report • Sample X report • Sample Z report Dept. code Sales q' ty Dept. label Reset counter Sales amount Ratio of dept. 3 sales amount to “+” real dept. total The subsequent printout occurs in the same format as in the sample X report. “+” real dept. counter and total “–” real dept. counter and total “+” gasoline dept. counter/gasoline q'ty/total “–” gasoline dept.
Individual group total report on departments Department markdown report Dept. code Sales q'ty Dept. code Sales amount Dept. label (-)1 counter and total(item(-)) Dept. label Item (-) counter and total for dept. 1 %1 counter and total(item%) Group 1 sales q ' ty and amount Item % counter and total for dept.
PLU/UPC report by designated range • Sample X report • Sample Z report PLU code PLU range Item label for price level1 Sales q'ty and amount for price level 1 Coupon counter and total for price level 1 Net sales for price level 1 *1 The subsequent printout occurs in the same format as in the sample X report. *1 If you need these information, please consult your dealer.
PLU/UPC pick up report • Sample X report • Sample Z report PLU code Item label for price level 1 Sales q'ty and amount for price level 1 Combo sales for price level 1 Coupon counter and total for price level 1 *1 The subsequent printout occurs in the same format as in the sample X report. Net sales for price level 1 *1 If you need these information, please consult your dealer.
PLU/UPC report by associated department • Sample X report • Sample Z report Associated dept. code PLU code Item label Sales q'ty and amount for price level 1 The subsequent printout occurs in the same format as in the sample X report.
Individual group report on PLUs/UPCs PLU/UPC stock report by designated range Range PLU code Sales q' ty and amount for price level 1 Item label PLU code Stock q' ty Item label Group 1 sales q 'ty and amount Full group total report on PLUs/UPCs Item label Sales q' ty and amount for PLU group 1 — 98 — PLU/UPC stock pick up report
PLU/UPC zero sales report (full) PLU/UPC minimum stock report Range PLU code Item label PLU code Item label PLU/UPC zero sales (by dept.) report PLU code Associated dept.
PLU/UPC price category report Cash in drawer report • Sample X report • Sample X report Server code Server name Transaction counter Price range Sales total Cash in drawer Price level 1 Total Positive check report Price level 1 • Sample X report • Sample Z report — 100 —
DynamicUPC pick up report DynamicUPC report by designated range • Sample X report • Sample X report *1 *1 *1 *1 *1 *1 *1 *1 *1 If you need these information, please consult your dealer. • Sample Z report The subsequent printout occurs in the same format as in the sample X report.
Dynamic UPC report by associated department • Sample Z report • Sample X report *1 The subsequent printout occurs in the same format as in the sample X report. *1 *1 *1 *1 If you need these information, please consult your dealer.
Tax report (When the Canadian tax system is selected) Net taxable 1 total Gross tax 1 total Refund tax 1 total Net tax 1 total Taxable 1 exempt total Tax 1 Tax 4 Gross manual tax total Net manual tax total Manual tax Tax total Exempt total from GST PST total GST total Key capture report Capture job no.
Individual server report • Sample X report • Sample Z report Server code Server name Net sales total Cash tip-in Charge tip-in Tip paid counter and total Transaction counter Cover counter The subsequent printout occurs in the same format as in the sample X report.
Full server report • Sample X report • Sample Z report Reset counter The subsequent printout occurs in the same format as in the sample report shown in the “Individual server report”; and sales data on servers print in this sequence.
Hourly report • Sample Z report • Sample X report Transaction counter Sales total Cover counter Average sales amount per customer (Sales total/ cover counter) Subtotal (10:00 - 10:59) The subsequent printout occurs in the same format as in the sample X report. NOTE The hourly report can be formatted by 15 min., 30 min., or 1 hour intervals depending upon programming.
GLU/PBLU report • Sample Z report • Sample X report Range Table#/PBLU code Server code Cover counter Balance amount The subsequent printout occurs in the same format as in the sample X report. “T”: This table#/PBLU code was used in the training mode. Free table#/PBLU code (This number or code has been transferred out.
Closed GLU/PBLU report • Sample X report • Sample Z report Bill no. Bill range Server code Table# Cover counter Amount Tip amount by tip edit Final balance amount Total — 108 — The subsequent printout occurs in the same format as in the sample X report.
Closed GLU/PBLU report by server • Sample X report • Sample Z report Server code Server name Bill no. Table# Cover counter Amount Tip amount by tip edit Final balance amount The subsequent printout occurs in the same format as in the sample X report. Total X1/Z1 stacked reports You can print multiple X1/Z1 reports in sequence under a single report job number. In this case, you need to program in advance which X1/Z1 reports should be printed.
Periodic Consolidation Your POS terminal allows you to take consolidation X and Z reports of a chosen period (the period is usually one week or month). • General overview The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily sales information except mode indication (“X2” or “Z2”).
Daily net report • Sample X report • Sample Z report Date Transaction counter Sales total The subsequent printout occurs in the same format as in the sample X report.
Customer sales report NOTE Customer details only report and customer sales all report are printed in the same format. You can print either report depending on the programming of CUSTOMER DATA in FUNC.SELECT2 menu. On the customer details only report, you can print details (date/sales item) only. On the customer sales all report, you can print (and reset in Z2 mode) accumulated sales q’ty/total and details.
Customer sales report by sales range * * When you take a Z report, “Z2” is printed instead of “X2”. Sales range Customer code Name Address Sales q’ty and total Charge account Date Sales items Subtotal on the report The full total on the customer file Customer charge account report * Customer code Name X2/Z2 stacked report You can print multiple X2/Z2 reports in sequence under a single transaction. In this case you need to program in advance which X2/Z2 reports should be printed.
Electronic journal This function is intended to record the journal data in the electronic paper. For details, consult your authorized SHARP dealer. • Recording data The POS terminal records the printing output to the journal printer in REG, PGM1, PGM2, X1/Z1, and X2/Z2 modes into the electronic journal file. • Reporting (X report) The POS terminal reports the journal data (same as normal journal formats) in the electronic journal file by the report printer or the display.
11 Non-accessed UPC, Dynamic UPC and Customer Code Deletion X1/Z1 MODE X2/Z2 MODE You can delete UPCs and customer codes that have not been accessed for a certain period. You can program this period in the PGM2 mode. As for customer codes, you can delete any customer code with regardless of the non-accessed period. Follow the procedure below. Non-accessed UPC deletion 1. 2. 3. 4. NOTE Enter the X1/Z1 mode from the mode selection window. Select “2 RESETTING ”.
Non-accessed UPC report *1 UPC code Item label *2 *1 When you select “DELETE”, “Z1” is printed instead of “X1”. *2 When there is any sales data of the UPC for PLU/UPC report, the data is printed here. When you delete the UPC in Z1 mode under this situation, the UPC data for PLU/UPC report is also deleted. Non-accessed customer report * Customer code Name Address * When you select “DELETE”, “Z2” is printed instead of “X2”.
Customer delete report Customer range Customer code Name Address Dynamic UPC clear (by designated range) (by pickup list) *1 *1 (by associated dept.) *1 *1 *1 If you need these information, please consult your dealer.
12 How to Use the Programming Keyboard Programming Keyboard Layout When you are in the PGM 1 or PGM 2 mode, the keyboard layout will be shifted to the one for programming as shown below. RECEIPT JOURNAL ( * # , & ) CL A F K P (PAGE ) UP . PAGE (DOWN ) MODE HOME CANCEL ENTER 7 8 9 B G L Q BACK (SPACE ) 4 5 6 C H M R U W Y 1 2 3 D I N S V X Z 00 E J O T 0 (SHIFT) / (INS) (DEL) SPACE PREV.
PREV. NEXT PAGE Regarding the RECORD , RECORD , DOWN , perform the same actions: PAGE UP , , , SBTL keys, you can use the corresponding keys on the screen to PREV. RECORD NEXT RECORD PAGE DOWN PAGE UP SBTL For more information about these keys, see the Basic Procedures section in Chapter 13 Programming. How to Enter Text Using Alphanumeric Characters This section discusses how to enter text using alphanumeric characters such as DESCRIPTION, NAME and TEXT.
Entering character codes Numerals, letters and symbol can be used for programming by pressing the 00 key followed by character codes.
13 Programming This chapter explains how to program various items. Before you start programming, select the PGM1, PGM2 or SD CARD mode from the mode selection screen depending on the item you are going to program. PGM1 MODE PGM2 MODE SD CARD MODE Basic Procedure This section illustrates the basic programming by using an example of programming for departments.
Programming example The following example shows how to preset 2.00 for the unit price, ABCDE for the description, and taxable 2 yes for department Procedure 1. In the PGM2 MODE window, select “02 SETTING” by using the or key and press the (ENTER) key. ” The SETTING screen will appear. NOTE • You can also select “2 SETTING” by using numeric key “2”, then pressing the (ENTER) key, or touching “2 SETTING” on the screen. • To return to the previous screen, press the (CANCEL) key. (ENTER) (CANCEL) 2.
5. On the first page of the “01” window, preset the unit price and description as follows: NOTE There are three entry methods for the programming: numeric entry,character entry, and selective entry. • Move the cursor to or touch “PRICE”, enter “200” by using numeric keys, then press the (ENTER) key. Numeric entry • Move the cursor to or touch “DESCRIPTION”, enter “SOMEDEPTNAME” by using character keys, then press the key.
Article Programming Use the following procedure to select any option included in the article programming group. Procedure 1. In the SETTING window, select “01 ARTICLE.” ” The ARTICLE window will appear. (ENTER) (CANCEL) 2.
Department Your POS terminal machine is equipped with 10 standard departments, and can be equipped with a maximum of 99 departments. Use the following procedure to program for departments. Select the desired dept. code from the departments list. Program each item as follows: NOTE For more information about the entry methods patterns, see the “Basic Procedure Instructions” section. • PRICE (Use the numeric entry method) Unit price (max.
Department (continued) • TAXABLE 1 thru 5 (Use the selective entry method) Tax status NO : Non-taxable YES : Taxable • When an entry of a taxable department is made in a transaction, tax is automatically computed according to the associated tax table or rate.
PLU/UPC NOTE • In this manual, the word UPC represents UPC (Universal Product Code) and the word EAN represents EAN (European Article Number). • With regard to the UPC codes available to this POS terminal, please refer to Chapter 14. Procedure Program each item as follows: Select the desired PLU code from the PLUs list, or directly enter a PLU/UPC code. • *PRICE 1 thru 6 (Use the numeric entry method) Unit price of each price level (max. 6 digits).
PLU/UPC (continued) • ENTRY TYPE (Use the selective entry method) Mode parameter PRESET : Preset price only OPEN & PRESET : Open price and preset price INHIBIT : Inhibited OPEN : Open price only NOTE For UPC, it is fixed to PRESET . • BASE QTY (Use the numeric entry method) Base quantity for each PLU/UPC which is counted each time the item is entered. (max. 2 digits) • MINIMUM STOCK (Use the numeric entry method) Minimum stock quantity for a PLU (max.
PLU/UPC (continued) • TARE TBL# (Use the numeric entry method) Tare table number associated with scale entry (1 thru 9) • CONDIMENT TYPE (Use the selective entry method) TIED : Condiment type NO : Non-condiment type NOTE For UPC, it is fixed to “NO” . • CONDIMENT (Use the selective entry method) NON-COMPULSORY : Makes a condiment entry non-compulsory. COMPULSORY : Makes a condiment entry compulsory. NOTE For UPC, it is fixed to “NON-COMPULSORY.” .
PLU/UPC (continued) • REPEAT ROUND (Use the selective entry method) NO : Inhibits repeat round registration YES : Allows repeat round registration • DOUGHNUT EXEMPT (Use the selective entry method) YES : Enables the doughnut tax exemption (Canadian tax system). NO : Disables the doughnut tax exemption. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job number (Capture job number: 0 thru 99) When 0 is programmed, data entry is inhibited.
PLU/UPC stock You can assign a stock quantity to each PLU/UPC code. Shown below is an example of selecting 1 OVER WRITE. Procedure After selecting “1 OVER WRITE,” select a pertinent PLU/UPC code. Then the next screen will appear to show the following items: • CURRENT The current stock is displayed. • NEW STOCK (Use the numeric entry method) Enter a new stock quantity (max. 7 digits: 1 to 9999.999) NOTE Select the desired PLU code from the PLUs list, or directly enter a PLU/UPC code.
Link PLU table (for PLU/UPC) It is possible to link PLUs (linked PLUs) with a PLU or UPC (link PLU/UPC) so that with a single key depression of the link PLU/UPC key. However, the maximum number of links is five. Even if more than five PLUs are linked, the sixth or higher link is invalid. not actualized. Procedure Program each item as follows: • LINK PLU TABLE (Use the numeric entry method) Link PLU table number (1 thru 99) • LINKED PLU#1 thru 5 (5 PLUs. max.) Select linked PLUs (max. 5 PLUs) from the list.
Condiment table The condiment entry is intended to assist the operator in making menu entries which require special cooking instructions. For example, a server can make such entries as a garnish of potato, with salad, and steak doneness. When a server enters a menu-item PLU to which PLUs for the condiment entry have been assigned, these orders (such as a garnish of potato ) will be printed on the receipt and conveyed to the kitchen. Before programming for the condiment entry, prepare a condiment table.
Procedure Program each item as follows: • CONDIMENT TABLE. (Use the numeric entry method) Condiment table number (1 thru 99) • REPEAT TIMES (Use the numeric entry method) Repeat times (1 thru 9) When the REPEAT TIMES (2 thru 9) is programmed, the table is shown repeatedly as many times as programmed, then the next table will be shown. Selected condiment table number (ENTER) • NEXT TABLE# (Use the numeric entry method) Enter the next condiment table number (max. 2 digits).
Mix & Match table Procedure Program each item as follows: • MIX&MATCH (Use the numeric entry method) Mix & match table number (1 thru 99) • TEXT (Use the character entry method) Description for the promotion (Mix and match) • BASE QTY (Use the numeric entry method) Base quantity for each mix & match table (max. 2 digits) Selected mix & match table number (ENTER) • PRICE (Use the numeric entry method) Unit price for each mix & match table (max.
Combo meal table When two or more menu items, consisting of PLUs related to a special offering, are to be programmed together, the combo meal function should be used. Up to 20 combo keys (tables) can be programmed. Each combo key can be associated with 9 PLUs (items). Procedure Program each item as follows • COMBO MEAL (Use the numeric entry method) Combo meal table number (1 thru 20) • Combo title (Use the character entry method) Title of each combo meal table (max. 16 characters).
Combo meal table (continued) • COMBO PLU#1-9 (Use the numeric entry method) Select associated PLUs (max. 9 PLUs) from the list. • PRICE1 (Use the numeric entry method) Unit price of each associated PLU (max. 6 digits). • PRICE2 (Use the numeric entry method) 2nd unit price (for Upsize function) of each associated PLU (max. 6 digits). NOTE • The PRICE1 is selected by the combo meal entry.
UPC Non-PLU code format EAN-13 type EAN-8 type C Flag (02 or 20-29) D C 2 Free format D Free format Flag Price check digit Field 1 Field 2 Free format area Procedure Program each item as follows: Select an arbitrary number, or the desired UPC TYPE OF CODE & SYSTEM CODE you set. • TYPE OF CODE (Use the selective entry method) EAN-8: EAN-8 format code (consists of 8 digits) EAN-13 (UPC-A): EAN-13 format code (consists of 13 digits) • SYSTEM CODE (Use the numeric entry method) System code (i.e.
UPC delete When you execute the delete job (UPC DELETE) in the X1 mode, you can delete the UPC codes which have not been accessed during the period you set in this program when you execute the delete job while in UPC DELETE in the X1 mode.
Direct Key Programming Use the following procedure to select direct-key programming: Direct PLU/COMBO/Dept. key You can assign PLUs, combo meals and departments directly to the keyboard. In the case of combo meals or PLUs, you may assign up to 5-levels to be accessed directly on the keyboard. Procedure In the case of setting “00020 DIRECT PLU” 1. In the SETTING window, select “02 DIRECT KEY.” • The DIRECT KEY window will appear.
Key numbers RECEIPT JOURNAL RCPT PLU/UPC AMT INQ CL 5 10 15 20 7 8 9 4 9 14 19 4 5 6 3 8 13 18 1 2 3 2 7 12 17 00 1 6 11 16 0 PAGE UP PAGE DOWN MODE HOME CANCEL ENTER CASH # #/TM RA RFND AUTO FUNC MENU FS FS TEND SHIFT CHK # NEXT $ CH # MDSE SBTL VOID PO PRICE CHANGE NS CONV SBTL CA/AT # Default keyboard: Departments, PLUs and combo mealsprogrammable area NOTE You cannot place a department, PLU or combo meal key where a function key has been previously
PLU Menu Key Programming Use the following procedure for PLU menu key programming: PLU menu key When you enter PLUs, using the PLU menu key makes it easy to find categorized PLU items from the menu list. Your POS terminal allows you to program a max. of 50 PLU menu keys. You can program a max. of 15 PLUs/submenus for each PLU menu key.
PLU menu key (continued) • TYPE (Use the selective entry method) PLU : Selects to program a PLU. MENU : Selects to program a sub-menu. NOTE When selecting a sub-menu, the screen on which a sub-menu number is to be entered (the message “MENU”) will appear. NOTE • The PLU code should be defined before programming a PLU menu key. • If the (DEL) key is pressed on the menu key number selection menu, the menu list will be canceled.
Functional Programming Use the following procedure for functional programming group: Procedure 1. In the SETTING window, select “04 FUNCTION.” • The FUNCTION window will appear. 2. Select any option from the following options list: The screen continues. 1 (–): 2 %: 3 GROUP DISC.
Discount key ( 1 thru 9 ) Procedure Program each item as follows: Select the desired discount key from the discount keys list. • AMOUNT (Use the numeric entry method) Discount amount (max. 6 digits: 0 to 999999) • TEXT (Use the character entry method) Description for the discount key. Up to 12 characters can be entered. • SIGN (Use the selective entry method) The + or – sign assigns the premium or discount function to each discount key.
Percent key ( %1 thru %9 ) Procedure Program each item as follows: Select the desired percent key from the percent keys list. • RATE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (Use the character entry method) Description for the percent key. Up to 12 characters can be entered. • SIGN (Use the selective entry method) Programming of the + or – sign assigns the premium or discount function to each percent key.
Group discount key ( GDSC%1 thru GDSC%3 ) Procedure Program each item as follows: Select the desired key from the group discount keys list. • RATE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (%) (Use the character entry method) Description for the group discount key. Up to 12 characters can be entered. • TEXT (ST) (Use the character entry method) Description for group subtotal. Up to 12 characters can be entered.
Gas discount Procedure Program each item as follows: Select the desired Gas discount (1 thru 28) from the list. • PRICE(Cent) (Use the numeric entry method) Reduce unit price for each medium (0.0 to 99.9 Cent) • TEXT (Use the character entry method) Description for gas discount. Up to 12 characters can be entered.
Gratuity Procedure Program each item as follows: • RATE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (Use the character entry method) Description for gratuity. Up to 12 characters can be entered. • SIGN (Use the selective entry method) The + or – sign assigns the premium or discount function for the gratuity.
RA Procedure Program each item as follows: Select the desired received-onaccount key from the RA keys list. • HALO (High Amount Lockout: use the numeric entry method) A: Significant digit for HALO (1 thru 9) B: Number of zeros to follow the significant digit for HALO (0 thru 8) AB is the same as A x 10B. • TEXT (Use the character entry method) Description for the received-on-account key. Up to 12 characters can be entered.
PO Procedure Program each item as follows: Select the desired paid-out key from the PO keys list. • HALO (High Amount Lockout: use the numeric entry method) A: Significant digit for HALO (1 thru 9) B: Number of zeros to follow the significant digit for HALO (0 thru 8) AB is the same as A x 10B. • TEXT (Use the character entry method) Description for the paid-out key. Up to 12 characters can be entered.
Tax delete Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the tax delete. Up to 12 characters can be entered. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job number (Capture job no: 0 thru 99) When “0” is programmed, data entry is inhibited. No-sale Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the no-sale. Up to 12 characters can be entered. • DATA ENT.
Void Procedure Program each item as follows: Select the desired void function from the list (DIRECT VOID/ PAST VOID/SBTL VOID). • TEXT (Use the character entry method) Description for the void function. Up to 12 characters can be entered. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When “0” is programmed, data entry is inhibited.
Return Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the return function. Up to 12 characters can be entered. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When “0” is programmed, data entry is inhibited.
Media Key Programming Use the following procedure for media key programming: Procedure 1. In the SETTING window, select “05 MEDIA.” • The MEDIA window will appear. 2. Select any option from the following options list: The screen continues.
Cash keys Procedure Program each item as follows: Select the desired cash key from the cash keys list. • TEXT (Use the character entry method) Description for the cash key. Up to 12 characters can be entered. • HALO (High Amount Lockout: use the numeric entry method) AB is the same as A x 10B. A: Significant digit (1 thru 9) B: Number of zeros to follow the significant digit (0 thru 8) You can set AB at 18 for no limitation.
Cash keys (continued) • NON ADD# (Use the selective entry method) You can enforce non-add code entry when a cash entry is accepted. COMPULSORY: Compulsory non-add code entry NON-COMPULSORY: Non-compulsory non-add code entry • NEGATIVE # CHECK (Use the selective entry method) YES : Enables the negative # check function. Any code (non-add code) existing in the negative # file is treated as invalid. The negative # check function can be overridden depending upon the programming.
Cash keys (continued) • EFT/ACCT PROG. (Use the selective entry method) You can select EFT/ACCT compulsory or not-compulsory. NOT COMPULSORY: Not-compulsory EFT/ACCT EFT COMPULSORY: Compulsory EFT ACCT COMPULSORY: Compulsory ACCT • EFT (Use the selective entry method) Select ACTION CODE from the following options: AUTH-ONLY DIAL POST-AUTH • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY.
Cash keys (continued) • NUMBER OF RCPT (Use the numeric entry method) Number of authorization receipts to be issued (1 digit: 1 to 9) If the number “0” is entered, no authorization receipt is issued. NOTE You can also select a cash key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key from the menu. • PRINT LALO (Use the numeric entry method) LALO for gift card authorization receipt printing (00.00-99.
Check keys Procedure Program each item as follows: Select the desired check key from the check keys list. • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. • HALO (High Amount Lockout: use the numeric entry method) AB is the same as A x 10B. A: Significant digit (0 thru 9) B: Number of zeros to follow the significant digit (0 thru 8) You can set AB at 18 for no limitation.
Check keys (continued) • POSITIVE # (Use the selective entry method) YES : Enables the positive # check function. Any code (non-add code) existing in the positive # file is treated as valid. NO : Disables the positive # check function. • CHANGE DUE (Use the selective entry method) Whether to enable or disable the change calculation function can be selected for each check key. DISABLE: Disables change calculation. ENABLE: Enables change calculation.
Check keys (continued) • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# (Use the selective entry method) NO YES • CARD# PRINT (Use the selective entry method) YES : Prints the card number. NO : Does not print the card number. • SIGN.
Charge keys Procedure Select the desired charge key from the charge keys list. Program each item as follows: • TEXT(GROSS) (Use the character entry method) Description for the charge (gross sales) key. Up to 12 characters can be entered. • TEXT(REFUND) (Use the character entry method) Description for the (refunded) charge key. Up to 12 characters can be entered. • HALO (High Amount Lockout: use the numeric entry method) AB is the same as A x 10B.
Charge keys (continued) • NEGATIVE # CHECK (Use the selective entry method) YES : Enables the negative # check function. Any code (non-add code) existing in the negative # file is treated as invalid. The negative # check function can be overridden depending upon the programming. NO : Disables the negative # check function. • POSITIVE # (Use the selective entry method) YES : Enables the positive # check function. Any code (non-add code) existing in the positive # file is treated as valid.
Charge keys (continued) • EFT (Use the selective entry method) Select ACTION CODE from the following options: AUTH-ONLY DIAL POST-AUTH • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY.
Charge keys (continued) • TIP LINE PRINT (Use the selective entry method) YES : Prints the tip line. NO : Does not print the tip line. NOTE You can also select a charge key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key from the menu.
Food stamp tender key: For manual entry of paper food stamp payment Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY: Makes GLU/PBLU entry compulsory. INHIBIT: Inhibits GLU/PBLU entry. ENABLE: Enables GLU/PBLU entry. • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill. NO : Disables header printing on the bill.
Food stamp tender key (continued) • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit: 1 to 9) If the number “0” is entered, no data will be sent to the remote printer. • CHIT RECEIPT (Use the selective entry method) YES : Prints on the chit receipt in the remote printer format. NO : Prints nothing on the chit receipt. • DATA ENT.
FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits Transfer) Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY: Makes GLU/PBLU entry compulsory. INHIBIT: Inhibits GLU/PBLU entry. ENABLE: Enables GLU/PBLU entry. • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill.
FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits Transfer) (continued) • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit: 1 to 9) If the number “0” is entered, no data will be sent to the remote printer. • CHIT RECEIPT (Use the selective entry method) YES : Prints on the chit receipt in the remote printer format.
Cash benefit by EBT (CASH BNF key) Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY: Makes GLU/PBLU entry compulsory. INHIBIT: Inhibits GLU/PBLU entry. ENABLE: Enables GLU/PBLU entry. • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill. NO : Disables header printing on the bill.
Cash benefit by EBT (continued) • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit:1 to 9) If the number “0” is entered, no data will be sent to the remote printer. • CHIT RECEIPT (Use the selective entry method) YES : Prints on the chit receipt in the remote printer format. NO : Prints nothing on the chit receipt. • DATA ENT.
Currency conversion keys Procedure Select the desired currency conversion key from the currency conversion keys list. Program each item as follows: • RATE (Use the numeric entry method) Currency conversion rate (0.0000 to 9999.9999) (for CONV1 thru CONV4) • TEXT (Use the character entry method) Description for the currency conversion key. Up to 12 characters can be entered. • DESCRIPTOR (Use the character entry method) Currency descriptor. Up to 4 characters can be entered. • DRAWER No.
Service key Procedure Program each item as follows: • TEXT (GLU) (Use the character entry method) Description for the service key. Up to 12 characters can be entered. The screen continues. • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill. NO : Disables header printing on the bill. • FOOTER ON BILL (Use the selective entry method) YES : Enables footer printing on the bill. NO : Disables footer printing on the bill.
Service key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# (Use the selective entry method) NO YES • CARD# PRINT. (Use the selective entry method) YES : Prints the card number. NO : Does not print the card number. • SIGN.LINE PRINT (Use the selective entry method) YES : Prints the signature line. NO : Does not print the signature line.
Final key Procedure Program each item as follows: • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill. NO : Disables header printing on the bill. The screen continues. • FOOTER ON BILL (Use the selective entry method) YES : Enables footer printing on the bill. NO : Disables footer printing on the bill. • BILL PRINT (Use the selective entry method) COMPULSORY: Compulsory bill printing NON-COMPULSORY: Non-compulsory bill printing • OUTPUT KP No.
Final key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# (Use the selective entry method) NO YES • CARD# PRINT (Use the selective entry method) YES : Prints the card number. NO : Does not print the card number. • SIGN.LINE PRINT (Use the selective entry method) YES : Prints the signature line. NO : Does not print the signature line.
Cash in drawer You can program the description and the upper limit amount for the cash in drawer (sentinel). Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the cash in drawer. Up to 12 characters can be entered. • HALO (High Amount Lockout: used the numeric entry method) Limit amount: 0 to 9999999.99 Program each item as follows: Check change.
Check cashing You can program the description and the upper limit amounts for check cashing. Procedure Program each item as follows: Select the desired check cashing no. from the check cashing numbers list. • TEXT (Use the character entry method) Description for check cashing. Up to 12 characters can be entered. • HALO (High Amount Lockout: used the numeric entry method) Limit amount: 0 to 999999.
Check cashing (continued) •EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) NO YES •ACCT POSITIVE# (Use the selective entry method) NO YES • CARD# PRINT (Use the selective entry method) YES : Prints the card number. NO : Does not print the card number. • SIGN.
Currency denominations (MONEY) You can program the texts and amounts of each denomination (domestic bill, coin and foreign currency) used for the starting cash memory. Up to 20 currency denominations (MONEY1 through 20) can be programmed. NOTE For the starting cash memory (SCM), refer to the "Starting Cash Memory Entry" section on page 26. Procedure Select the desired currency denominations from the currency MONEY list. • TEXT (Use the character entry method.
Text Programming Use the following procedure for text programming: Procedure 1. In the SETTING window, select “06 TEXT.” • The TEXT window will appear. 2. Select any option from the following options list: 1 FUNCTION TEXT: 2 DEPT. GROUP: 3 PLU GROUP: 4 SERVER GROUP: 5 MESSAGE TEXT: Function text Department group text PLU group text Server group text Message text The following illustration shows those options included in the text programming group. 6 TEXT 1 2 3 4 5 FUNCTION TEXT DEPT.
Function text You can program a maximum of eight characters for each function by using the following table: Procedure The screen continues. Function No.
Function text (continued) Function No.
Department group text You can program a maximum of eight characters for each department group (1~9). Procedure Select the desired department group number from the department group list. Program the item as follows: • TEXT (Use the character entry method) Description for the department group. Up to 12 characters can be entered. PLU group text You can program a maximum of eight characters for each PLU group (1~99). Procedure Select the desired PLU group number from the PLU group list.
Server group text You can program a maximum of eight characters for each server group (1~9). Procedure Select the desired server group no.from the server groups list. Program the item as follows: • TEXT (Use the character entry method) Description for the server group. Up to 12 characters can be entered. Message text You can program a message consisting of a maximum of 16 characters for each remote printer. Select the desired message no. from the message list.
Personnel Programming Use the following procedure for personnel programming: Server Procedure 1. In the SETTING window, select “07 PERSONNEL.” • The PERSONNEL window will appear. 2. Select the “SERVER”. • The SEVER window will appear. 3. Select the server name. Program each item as follows: • SECRET CODE (Use the numeric entry method) Secret code (max. 4 digits: 0001 to 9999/0000) • NAME (Use the character entry method) Name for the server. Up to 12 characters can be entered.
Manager Procedure 1. In the SETTING window, select “07 PERSONNEL.” • The PERSONNEL window will appear. 2. Select the “MANAGER”. • The MANAGER window will appear. 3. Select or enter the manager code. 4. Program the item as follows: • SECRET CODE (Use the numeric entry method) Secret code (max.
Terminal Programming Use the following procedure for terminal programming: Procedure 1. In the SETTING window, select “08 TERMINAL.” • The TERMINAL window will appear. 2.
Machine number When your store has two or more POS terminals, it is practical to assign unique machine numbers to them for identification. Procedure Program the item as follows: • MACHINE# (Use the numeric entry method) Machine number (max. 6 digits: 0 to 999999) Consecutive number The consecutive number is increased by one each time a receipt is issued. Procedure Program the item as follows : • CONSECUTIVE# (Use the numeric entry method) Enter a number (max.
Default menu level You can preset the menu level to be returned after item entry. Procedure Program the item as follows: • DEFAULT MENU LEVEL (Use the numeric entry method) Default menu level (1 to 5) Available GLU code You can specify the range of GLU numbers available for each terminal. Procedure Program the item as follows: • START CODE (Use the numeric entry method) Start GLU/PBLU code (max. 4 digits: 1 to 9999) • END CODE (Use the numeric entry method) End GLU/PBLU code (max.
Date/Time Setting Use the following procedure to set the date and time: Date/time You can set the date and time for the POS terminal. Procedure 1. In the SETTING window, select "09 DATE/TIME." • The DATE/TIME window will appear. 2. Set each item as follows: • DATE (Use the numeric entry method) Enter the month (2 digits), day (2 digits), and year (2 digits) in this sequence. • TIME (Use the numeric entry method) Set the time (max. 4 digits) on the military time (24-hour) system.
Optional Feature Selection Use the following procedure to select an optional feature : Procedure 1. In the SETTING window, select “10 OPTIONAL.” • The OPTIONAL window will appear. 2. Select any option from the following options list: 1 FUNC.PROHIBIT: 2 FUNC.SELECT1: 3 FUNC.SELECT2: 4 PRINT SELECT: Function prohibition Function selection 1 Function selection 2 Printing selection The following illustration shows the optional feature options. 10 OPTIONAL 1 2 3 4 FUNC.PROHIBIT. FUNC.SELECT1 FUNC.
Function prohibition Your POS terminal allows you to select whether to enable or disable various functions. Procedure Program each item as follows: • OPX/Z REPORT (Use the selective entry method) DISABLE: Disables server report printing in the OP X/Z mode. ENABLE: Enables server report printing in the OP X/Z mode. • PAID OUT (Use the selective entry method) LIMITED: Only available to the manager. PUBLIC: Available to the manager and servers/cashiers. The screen continues.
Function prohibition (continued) • INDIRECT VOID (GLU) (Use the selective entry method) DISABLE: Disables indirect void/refund/return entry in GLU re-order. ENABLE: Enables indirect void/refund/return entry in GLU re-order. • OPEN GLU DISPLAY (Use the selective entry method) DISABLE: Does not display currently opened GLU automatically. ENABLE: Displays and recalls the balances of currently opened GLU automatically. • UPC LEARNING (Use the selective entry method) DISABLE: Disables the UPC learning function.
Function selection 1 Your POS terminal enables you to select various functional settings. Program each item as follows: Procedure • ITEM VP (Use the selective entry method) DISABLE: Disables item validation printing. ENABLE: Enables item validation printing. • RF/RT VP (Use the selective entry method) COMPULSORY: Compulsory refund/return validation printing. NON-COMPULSORY: Non-compulsory refund/return validation printing.
Function selection 2 Your POS terminal enables you to select various functional settings. Program each item as follows: Procedure • SEAT # (Use the selective entry method) COMPULSORY: Compulsory seat number entry (GLU operations) INHIBIT: Inhibited seat number entry (GLU operations) • COVER CT (Use the selective entry method) COMPULSORY: Compulsory cover count entry (GLU operations) NON-COMPULSORY: Non-compulsory cover count entry (GLU operations) The screen continues.
Function selection 2 (continued) • T-LOG FULL (Use the selective entry method) LOCK: Locks entries at a terminal when T-LOG buffer becomes full. CONTINUE: Does not lock entries at a terminal even when T-LOG butter becomes full. • E.J. FULL (Use the selective entry method) LOCK: Locks entries at a terminal when E.J. buffer becomes full. CONTINUE: Does not lock entries at a terminal even when E.J. butter becomes full.
Printing selection You can program various printing functions. Procedure Program each item as follows: • PURCHASE NO. (Use the selective entry method) YES : Prints the purchase number. NO : Does not print the purchase number. The screen continues. • TIME (Use the selective entry method) NO : Does not print the time on the receipt and journal. YES : Prints the time on the receipt and journal. • JOURNAL SELECT (Use the selective entry method) PARTIAL: Prints summary information on the journal.
Printing selection (continued) • CUST. CODE&NAME KP (Use the selective entry method) YES : Prints the customer code and name on a kitchen printer (bill/slip). NO : Does not print the customer code and name on a kitchen printer. • CUST. ADDRESS KP (Use the selective entry method) YES : Prints the customer address on a kitchen printer (bill/slip). NO : Does not print the customer address on a kitchen printer. • CUST.
Secret Code Programming Use the following procedure to program a secret code: Procedure 1. In the SETTING window, select “11 SECRET CODE.” • The SECRET CODE window will appear. 2. Select any option from the following options list: 1 Z1: 2 PGM2: 3 SYSTEM Z1: 4 SYSTEM PGM2: 5 INITIAL D/L: 6 MAINTENANCE.
Z1 reports You can assign a secret code to each report. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled. Program each item as follows: The screen continues. DEPARTMENT PLU PLU BY DEPT DYNAMIC UPC D-UPC BY DEPT TRANSACTION POSITIVE# ALL SERVER IND. SERVER HOURLY GLU GLU BY SERVER CLOSED GLU CL-GLU BY SERVER STACKED REPORT NON ACCESS UPC D-UPC CLEAR D-UPC CLR DEPT EFT ACCT BAL SYS E.
System Z1 reports You can assign a secret code to each system report. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled. Program each item as follows: The screen continues. DEPARTMENT PLU PLU BY DEPT DYNAMIC UPC D-UPC BY DEPT TRANSACTION POSITIVE# ALL SERVER IND. SERVER HOURLY GLU GLU BY SERVER CLOSED GLU CL-GLU BY SERV STACKED REPORT NON ACCESS UPC D-UPC CLEAR D-UPC CLEAR DEPT E.
Initial down-loading (with clearing of memory) You can assign a secret code to each preset data to be downloaded. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled. Program each item as follows: The screen continues. DEPT DIRECT KEY PLU/UPC PLU MENU KEY LINK PLU CONDIMENT MIX&MATCH COMBO MEAL UPC NON-PLU TRANSACTION MANAGER SERV. SIGN OFF OPTION DATE/TIME LOGO DEF.
Auto key You can assign a secret code to each automatic sequencing key (Auto key). Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) AUTO AUTO2 AUTO3 ... AUTO99 Auto key Auto2 key Auto3 key ... Auto99 key The screen continues. NOTE If “0” is entered, the “compulsory secret code entry” will be canceled.
Report Programming Use the following procedure for report programming: Procedure 1. In the SETTING window, select “12 REPORT.” • The REPORT window will appear. 2. Select any option from the following list: 1 0 SKIP: 2 HOURLY REPORT: 3 STACKED REPORT: Zero skip Hourly report Stacked report The following illustration shows the report programming options. 12 REPORT 1 0 SKIP 2 HOURLY REPORT 3 STACKED REPORT See “Zero skip” on page 207. See “Hourly report” on page 207. See “Stacked report” on page 208.
Zero skip You can program whether or not to skip “0” sales totalizer in each report. Procedure Program each item as follows: • SERVER (Use the selective entry method) NOT SKIP: Does not skip those data that are “0” sales in the server report. SKIP: Skips those data that are “0” sales in the server report. • TRANSACTION (Use the selective entry method) NOT SKIP: Does not skip those data that are “0” sales in the transaction report. SKIP: Skips those data that are “0” sales in the transaction report.
Stacked report Your POS terminal is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence by a single request. Procedure Select a stacked report no. from the stacked reports list. You can select a maximum of twenty reports from the stacked reports list. Some reports can be set their parameters such as “START CODE” and “END CODE.
Stacked report (continued) • 13 DYNAMIC UPC Dynamic UPC report • 14 TRANSACTION Transaction report • 15 CID Cash in drawer report • 16 POSITIVE CHECK Positive check report • 17 TAX Tax report • 18 SCM Starting cash memory report • 19 ALL SERVER Full server report • 20 IND.
Stacked report (continued) • 28 CUSTOM SALES ALL (Use the numeric entry method) Customer sales all report Parameter: Start customer code/end customer code • 29 CHARGE ACCOUNT Charge account (customer no payment) report • 30 KEY CAPTURE Key capture report • 31 NON ACCESSED UPC No-access UPC report • 32 NON ACCESSED CUST.
Logo Text Programming Use the following procedure for logo text programming. Procedure 1. In the SETTING window, select “13 LOGO TEXT.” • The LOGO TEXT window will appear. 2. Select any option from the following options list: 1 RECEIPT LOGO: 2 VP TEXT: 3 BILL LOGO: 4 SCROLL POLE DISP: Receipt logo Validation printing text Bill logo Scrolling message for pole display The following illustration shows the logo text programming options.
Receipt logo Your POS terminal can print programmed messages for customers on every receipt. Procedure Program the item as follows: • RECEIPT LOGO (Use the character entry method) Logo text for the receipt (max. 30 characters x 6 lines) NOTE The number of lines available for a message varies according to the message type: the “3-line header message” type, “3-line footer message” type, “6-line header message” type and “Stamp only” type. Please consult your authorized SHARP dealer.
Bill logo Your POS terminal can print programmed messages for customers on the bill. Shown below is an example of selecting “1 HEADER”. Procedure When “1 HEADER” is selected: • HEADER (Use the character entry method) Header text for the bill (max. 40 characters x 3 lines) When “2 FOOTER” is selected: • FOOTER (Use the character entry method) Footer text for the bill (max. 30 characters x 6 lines) If ti is assumed that you have selected “1 HEADER.” NOTE Header/Footer text for bill printer programming.
Device Configuration Programming Use the following procedure to select a device configuration programming: Procedure 1. In the SETTING window, select “14 DEVICE CONFIG.” • The DEVICE CONFIG window will appear. 2. Select any option from the following options list: The screen continues.
Built-in printer Procedure Program each item as follows: • LIGHT&SHADE (Use the numeric entry method) Select a light and shade level. (00 to 99) 00: 65% of the standard 50: 100% 99: 135%of the standard • IMAGE FOOTER (Use the selective entry method) PRINT: Prints footer graphic logo. NOT PRINT: Does not print footer graphic logo. Journal printer Procedure Journal printer is fixed to "BUILT IN.
Receipt printer Procedure Program each item as follows: • AUTO CUTTER (Use the selective entry method) Auto cutter function YES : Enables the auto cutter function. NO : Disables the auto cutter function. • TRAY ST FEED# (Use the numeric entry method) Number of lines to be fed for a tray subtotal (0 to 9) Receipt printer is fixed to "BUILT IN." Bill printer Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used.
Report printer Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. BUILT-IN (built-in printer) EPSON TM-295 EPSON TM-T88(3)/88(4) EPSON TM-U220/230 EPSON TM-T90 • AUTO CUTTER (Use the selective entry) Auto cutter function YES: Enables auto cutter function. NO: Disables auto cutter function. • LOGO TEXT (Use the selective entry method) Select the logo text printing status. NOT PRINT: Logo text is not printed. PRINT: Logo text is printed.
Remote printer (KP#1 thru KP#9) Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. EPSON TM-T88(3)/88(4) EPSON TM-U-220/230 EPSON TM-T90 BUILT-IN (built-in printer) • AUTO CUTTER (Use the selective entry method) Auto cutter function YES : Enables auto cutter function. NO : Disables auto cutter function. • LOGO TEXT (Use the selective entry method) Select the logo text printing status. NOT PRINT: Logo text is not printed.
Pole display Procedure Program the item as follows: • WAITING TIME (Use the numeric entry method) Waiting time until the message is displayed on the pole display (1 to 999) When you enter "0", no message is displayed.
GLU Code Programming Use the following procedure for GLU code programming: Procedure 1. In the SETTING window, select “15 GLU CODE.” • The GLU CODE window will appear. 2. Select any item from the following option list: 1 GLU: GLU/PBLU code You can program the range of available guest check codes. Program each item as follows: • START CODE (Use the numeric entry method) Start GLU code (max. 4 digits: 1 to 9999) • END CODE (Use the numeric entry method) End GLU code (max.
Customer Programming Use the following procedure for customer programming: Procedure 1. In the SETTING window, select “16 CUSTOMER”. 2. Select an option form the following option list: 1 CUSTOMER: Customer code 2 CUSTOMER PROGRAM: Customer programming The following illustration shows those options included in the customer programming group. 16 CUSTOMER 1 CUSTOMER 2 CUSTOMER PROGRAM See “Customer code” on page 222. See “Customer programming” on page 222.
Customer code Procedure Program each item as follows: • NAME (Use the character entry method) Enter a customer's name (max. 16 characters) • ADDRESS (Use the character entry method) On the second line, enter the customer's address (max. 40 characters) • TEL# (Use the numeric entry method) Enter a customer's telephone number (max. 24 characters) Customer programming Procedure Program each item as follows: • PERIOD:MONTH (Use the numeric entry method) Preset a period to delete customer detail data.
Negative Code File Programming Use the following procedure for negative code file programming: Negative code/Override status You can program the negative code and its override status. Procedure Program each item as follows: • NEGATIVE# (Use the numeric entry method) Negative code (max. 16 digits) • OVERRIDE (Use the selective entry method) Negative code checking can be overridden in compliance with programmed override status.
The DELETE window appears. • Press the CA/AT key. Message “ARE YOU SURE ?” appears. • Select “YES” and press the ENTER key. • To cancel the deletion, select “NO” and press the To end the deletion procedure, press the CANCEL key. — 224 — ENTER key.
Positive Code File Programming Use the following procedure for positive code file programming: Positive code You can create/delete the positive code. Procedure Program the item as follows: • POSITIVE# (Use the numeric entry method) Positive code (max. 16 digits) NOTE • You create a new code by entering the code, then pressing the ENTER key. Select a negative code and press ENTER . (Or enter the corresponding code.
The DELETE window appears. • Press the CA/AT key. Message “ARE YOU SURE ?” appears. • Select “YES” and press the ENTER key. • To cancel the deletion, select “NO” and press the To end the deletion procedure, press the CANCEL key. — 226 — ENTER key.
Macro Key Programming Use the following procedure for macro key programming : Mode position/Auto key no. The Macro Key Function is used to run a series of instructions with a single key stroke. You can program up to 15 modes auto key numbers for each macro key. Procedure Program the item as follows: • MACRO#1 thru MACRO#4 (Use the selective entry method) Select the pertinent macro key from the list. • MODE#1 thru MODE#15 (Use the selective entry method) INHIBIT: AUTO key is inhibited.
Function Key Programming Use the following procedure for the function key programming: Procedure 1. In the SETTING window, select “20 FUNCTION KEY”. • The FUNCTION KEY window will appear. 2. Select an option from the following option list: 1 FUNCTION MENU KEY: Function menu key 2 FUNCTION KEY: Function key The following illustration shows the function key programming options. 13 FUNCTION KEY 1 FUNCTION MENU KEY 2 FUNCTION KEY See “Function menu key” on page 229. See “Function key” on page 231.
Function menu key You can assign a maximum of 15 function keys to each of the 30 function menu keys. You can also program the display menu titles for each function menu key. Pressing a function menu key displays its assigned function keys in the keyboard area, allowing you to use those function keys by touching. Setting a function menu key Procedure 1. Select the desired function menu key from the function menu key list. The screen continues. 2. Select “1 SETTING”. 3.
Function menu key (continued) Setting a menu title Procedure 1. Select the desired function menu key from the function menu key list. 2. Select “2 MENU TITLE”. 3. Enter a text for the menu title. • MENU TITLE (Use the character entry method) Text for the menu title Up to 16 characters can be entered. Some function menu keys have the preprogrammed title texts corresponding to the function keys allocated to them by default. For details of the preprogrammed function keys, refer to “Function menu key list”.
Function key You can program a display key text and a display key color function key. Procedure 1. In the FUNCTION KEY window, select "2 FUNCTION KEY". The screen continues. 2. Select a pertinent function key group. Selecting a function key group here allows you to jump to a function key listed close to the desired one. 3. Select the desired function key. The screen continues. 4. Enter a key text and press the ENTER key.
Function menu key list For the function menu keys ( Function menu 01 key Menu title: Function key#1: Function key#2: Function key#3: Function key#4: Function key#5: Function key#6: Function key#7: Function key#8: Function key#9: Function key#10 to 15: FUNC MENU30 ). the default settings are as follows.
Capture Key Programming Use the following procedure for capture key programming: Capture key data You can program max. 10 data capture keys for the capture data function. Procedure Program the item as follows: • CAPTURE01 thru 10 (Use the selective entry method) Select the desired data capture key from the list. • TEXT (Use the character entry method) Description for the data capture key. Up to 12 characters can be entered.
Key Data Entry Job Table Programming Use the following procedure for key data entry job table programming: Capture job number You can program a max. of 99 capture job numbers. Procedure Program each item as follows: • CAPTURE JOB# (Use the selective entry method) Select the pertinent capture Job number. (1 to 99) • MESSAGE#1 Thru 4 (Use the character entry method) Description for the job (display message). Up to 12 characters can be entered.
Tax Programming Use the following procedure for tax programming: Procedure 1. In the SETTING window, select “23 TAX.” • The TAX window will appear. 2. Select any option from the following options list: 1 TAX1: 2 TAX2: 3 TAX3: 4 TAX4: 5 TAX5: 6 DOUGHNUT EXPT: Tax1 Tax2 Tax3 Tax4 Tax5 Doughnut exemption (for the Canadian tax system) NOTE • The option “6 DOUGHNUT EXPT” appears only when the Canadian tax system is selected.
Table tax Your POS terminal has an automatic tax calculation feature which allows you to program four tax tables. Automatic tax calculations require you to program, in addition to tax tables, the tax status of each pertinent department, PLU, and function key. Sample tax table New Jersey tax table: 6% ..... Range of sales amount Minimum breakpoint Maximum breakpoint to .01 .10 ...... to .11 –Q .22 ...... ..... ..... ..... Tax .00 ...... .01 –T ......
Table tax (continued) Procedure Program each item as follows: Select the desired tax no. from the taxes list. • TAX RATE (Use the numeric entry method) Tax rate for the tax table (max. 7 digits: 0.0000 to 999.9999) • CYCLE (Use the numeric entry method) Range of the minimum breakpoint on a regular cycle for the tax table (max. 4 digits: 0.01 to 99.99) See the description of “M” on the previous page. • INITIAL TAX (Use the numeric entry method) Initial tax amount for the tax table (max. 3 digits: 0.01 to 9.
Rate (%) tax You can program a tax rate for each tax rate number. Procedure Select a pertinent tax no. from the taxes list. Program each item as follows: • TAX RATE (Use the numeric entry method) Tax rate (max. 7 digits: 0.0000 to 999.9999%) • LOWER LIMIT (Use the numeric entry method) Lowest taxable amount (max. 5 digits: 0.01 to 999.
TRAINING Mode Selection Use the following procedure to select the training mode: TRAINING mode You will use the TRAINING mode if you need to train someone in machine operations without any change in POS terminal's memory. Reports are not available. When the training is completed, exit this mode and put your POS terminal back into the normal mode of operation. Procedure Program the item as follows: • TRAINING MODE (Use the selective entry method) YES : The training mode is valid.
Backup Data Send Programming Use the following procedure for backup data send programming: NOTE For more information, please consult your authorized SHARP dealer. Backup data send Your POS terminal can send data to another device via RS232 for the purpose of backing up its program.
Backup Data Receive Programming Use the following procedure for backup data receive programming: NOTE For more information, please consult your authorized SHARP dealer. Backup data receive Your POS terminal can receive data from another device via RS232 which has previously received the data. Procedure Program the item as follows: • SPEED (Use the selective entry method) Select one of the following options (data transmission speeds): PROGRAMMED: Receives data at a programmed speed.
PLU Updating (in the PGM1 Mode) The PLU UPDATE option is primary used a supervisor or manager to change the PLU's unit price or name daily. Procedure To program a unit price or name for the PLU, proceed as follows: 1. In the PGM1 window, press the (UPDATE) key or select the option “3 PLU UPDATE”. • The PLU list will appear. 2. Select the desired PLU code from the list. 3. Program a unit price or name for the corresponding price level.
Automatic Sequencing Key Programming If you program AUTO keys (automatic sequencing keys) for frequently performed key operations, you can enter those key operations simply by pressing the corresponding AUTO keys. Procedure Select “03 AUTO KEY” from the PGM2 window. To program automatic sequencing keys as follows: 1. Select the automatic sequencing key which you want to program. 2. Enter the desired sequence for the automatic sequencing key in the programmed sequence. 750 4 CA/AT 3.
Loading Dynamic UPC to the Main UPC File The UPC master file (main file) can be updated by loading the data in the dynamic UPC file to the UPC master file. Procedure To loading dynamic UPC, proceed as follows: 1. Select “4 D-UPC LOAD” from the PGM2 window. 2. Select “YES” or “NO”, and press the ENTER key.
SD CARD Mode In the SD CARD mode, you can save the data stored in your POS terminal into an SD card or load data from the SA card for various purposes. The types of data available in this mode are as follows: • Sales data • Electronic journal data • T-LOG data • Programming data • All RAM data Use the following procedure for operation in the SD CARD mode. Installing SD card 1. Push the SD card slot cover part indicated by the arrow to open the cover.
In each menu of this mode, you can perform the following operations: 1 SAVING 1 SAVE ONLY : Saves the following data of the POS terminal to the SD card. 1 SALES DATA 2 EJ DATA 3 T-LOG DATA 4 PROGRAMMING DATA 2 SAVE & CLEAR : Saves the following data of the POS terminal to the SD card and clears them from the POS terminal. 1 EJ DATA 2 T-LOG DATA 2 LOADING : Loads the following data from the SD card to the POS terminal.
Reading Stored Programs You can read programs stored in the PGM1 or PGM2 mode. Program reading sequence To read those programs stored in the PGM1 or PGM2 mode, use the following procedure: 1. In the mode selection window, select the PGM1 or PGM2 and press the ENTER key. 2. Select “01 READING” from the PGM1 or PGM2 mode window to display the items list. 3. Select an item listed in the table shown later. 4. Where “RANGE” and/or “PICK UP” are displayed on the screen, select either option.
Sample printouts • Departments (PGM1 or PGM2 mode) Date Consecutive number Machine number Server name/server code Time Operating mode* Report type Key data entry job no. Dept. code Item label Tax status Server group no. Unit price Group no.
• PLU/UPC (PGM1 or PGM2 mode) Report type Dept. code PLU code Group nos. Base q'ty PLUʼs menu type Blank : Normal PLU L: Link PLU C: Combo meal Price level 1 Zero price (allowed/disallowed) Group discount status (1/2/3) Condiment table no. Age limitation Key data entry job no. Mix & match table no. Link PLU table no. Scale table no. Coupon object PLU Print station CVM control character Minimum stock q'ty Priority group no.
• Link PLU table (PGM2 mode) • Mix & Match table (PGM2 mode) Report type Report type Link PLU table no. Mix & Match table no. Price Assigned PLU codes • Condiment table (PGM2 mode) Base qʼty • Dynamic UPC (PGM2 mode) Report type Condiment table no.
• Combo meal table (PGM2 mode) Report type Combo table no. Combo meal text Kitchen printer text Condiment entry to menu item (compulsory/non-compulsory) Print station/Priority group no./CVM control character Associated PLU text Associated PLU unit price (PRICE1) Associated PLU upsize price (PRICE2) Condiment table no. • Scale tare table (PGM2 mode) • UPC other (PGM2 mode) Report type Scale table no.
• Functions (PGM1 or PGM2 mode) • Media (PGM2 mode) Group discount status (1/2/3) Report type Sign (plus/minus) Amount Function text Key data entry job no. Report type Print station HALO Function text Function programming (2) Function programming (3) Associated PLUs (max. 20 items) Function programming (1)/ Key data entry job no. Amount HALO Tax status Function text (gross) Function text (refund) Type I=Item S=Subtotal HALO Rate Tax status Key data entry job no.
• Server (PGM1 or PGM2 mode) • Customer (PGM2 mode) Report type Server code Server name Linked GLU codes Function programming Net sales % • Customer control (PGM2 mode) • Negative no. (PGM2 mode) • Positive no.
• Optional features (PGM2 mode) Report type Setting To be continued — 254 —
• Function text (PGM2 mode) Report type Function text (default) Text (preset) To be continued To be continued — 255 —
• Department group text (PGM2 mode) • Server group text (PGM2 mode) Report type Function text (default) Report type Text (preset) Text (preset) Function text (default) • PLU group text (PGM2 mode) Report type Function text (default) Text (preset) — 256 —
• Logo text (PGM2 mode) • Tax rate (PGM2 mode) Report type Report type Receipt logo text Tax no. Rate Cycle Lower tax limit Breakpoint amount Header text for bill printer Lower tax limit Doughnut tax exempt count Footer text for bill printer • AUTO key (PGM2 mode) Report type AUTO key no.
• Macro key (PGM2 mode) • Capture key (PGM2 mode) • Function menu key (PGM2 mode) • Capture job no.
• Device configuration (PGM2 mode) • PLU menu key (PGM2 mode) Report type Image mode PLU menu key no.
• Direct key (PGM2 mode) Report type Key no.
Data Clear The DATA CLEAR function is primarily used to clear data such as report data (T-LOG, capture data, transaction or hourly report, daily net sales, sign on/GLU used flag, offline account data, or electronic journal file data) in case some system trouble occurred occures. This data clear function should be used only when your authorized SHARP dealer instructs you to do so. Use the following procedure to perform data clear operation. only when instructed by your authorized SHARP dealer. Procedure 1.
14 Universal Product Code (UPC) or European Article Number (EAN) UPC or EAN code Your machine can handle the following codes: • UPC-A (Number system character: 0, 2, 3, 4) • UPC-E • EAN-8 • EAN-13 • Internal code EAN-8/EAN-13 For the purpose of in-store marking, there are two kinds of PLU type (treated like PLU code) and Non-PLU type (for price/quantity information).
EAN-13 • Ordinary EAN-13 code (used in source marking) • Specific EAN-13 code (flag 977, 978, 979) (used in the source marking: ISBM, ISSN) Here, you must enter a full 13digit number. • Internal code (used for in-store marking, flag character number: 20 through 29 and 02) Program the format in “EAN NON-PLU” in ARTICLE setting. Add-on code UPC-A and EAN-13 may be followed by a twodigit number or a fivedigit number as an add-on code, except the UPC-A without a check digit.
15 Operator Maintenance In Case of Power Failure Even when power is lost, your POS terminal retains its memory contents and all information on sales entries. • When a power failure occurs while your POS terminal is idling or during an entry operation, it returns to the normal state after power recovery. • When a power failure occurs during a printing cycle, the terminal prints “= = = = = = = = = = =” and then carries out the correct printing procedure after power recovery. (See the sample print.
Cautions in handling the recording paper (thermal paper) • • • • • Use only paper as specified by SHARP. Unpack the thermal paper just before you use it. Avoid heat. The paper begins to develop color at around 70 C. Avoid dusty and humid places for storage. Avoid direct sunlight. The printed text on the paper can discolor under the following conditions: Exposure to high humidity and temperature. Exposure to direct sunlight. Contact with glue, thinner or a freshly copied blueprint.
Installing a paper roll Installing the receipt paper roll 1. Select the “REG” mode with the AC cord connected. 2. Remove the printer cover. 3. Check that the print head release lever is in its printing position. 4. Set the paper correctly as illustrated right in the paper roll location (receipt side) of the printer. 5. Insert the end of the paper into the paper chute as shown on the right. It will automatically be fed through the printer. 6.
Removing the journal paper roll 1. Remove the printer cover. 2. Press the key to feed the journal paper until all its printed part comes out. 3. Cut the paper and remove the take-up spool. Area to cut 4. Cut the paper behind the printer and near the paper roll. 5. Press the key until the paper remaining in the printer comes out completely. 6. Remove the paper roll from the back of the printer. NOTE Do not pull the paper through the printer. 7.
Prevention of paper jams Keep the following points in mind to prevent paper jams. • Do not touch the receipt while it is being printed. • Cut off the receipt after printing is finished. You hear the cutter sound when printing is finished. • Pulling the receipt during printing may cause paper to jams. How to pull the receipt paper after the printing How to pull the receipt (Correct) Pull the receipt paper obliquely upward from behind holding the middle of its side.
Removing a paper jam Precaution: Be very careful with the cutter, so as not to cut yourself. Never touch the print head immediately after printing, because the head may still be hot. 1. Remove the printer cover. 2. Remove the receipt paper, and if the paper jam is at the Cutter open tab journal paper, remove the journal paper, too. 3. While pushing the cutter open tab, pull up the cutter unit. 4.
Cleaning the Print Head When the printed text is getting dark or faint, there may be paper dust adhering to the print head. Clean the print head as follows: 1. Select the OFF mode. 2. Remove the printer cover. 3. Pull up the print head release lever to the “up” position. 4. Remove the paper roll(s). 5. While pushing the cutter open lever to the right, pull up the Cutter open tab cutter unit. Cutter unit 6. Clean the print head with a soft rag moistened ethyl alcohol or isopropyl alcohol. 7.
Removing the Till and the Drawer The till in the POS terminal is detachable. After closing your business for the day, remove the till from the drawer and keep the drawer open. The 6-denomination coin case is also detachable from the till. To detach the drawer, pull it forward fully with the till removed, and remove it by lifting it up. Till Coin case Drawer 1 Opening the Drawer by Hand The drawer automatically opens.
Before Calling for Service Phenomena shown in the left-hand column of the table below do not always imply functional faults of the terminal. Before calling for service, please carry out checks as suggested in the "Check" column.
17 Specifications Model UP-820N External dimensions 14.1 (W)* X17.6 (D) X14.7 (H) in. (358(W)* X 447(D) X 374(H) mm) * Including the touch panel. Weight 31.3 lbs (14.2 kg) Power source 120 V AC ± 10%, 60 Hz Power consumption Stand-by: 21W Operating: 52 W (max.) Operating temperature 32 to 104 F (0 to 40 C) Electronics LSI (CPU) etc.
NOTICE PLEASE BE SURE TO ASK ABOUT THE WARRANTY THAT AN AUTHORIZED DEALER EXTENDS TO YOU. In order to assure you, the end-user, of warranty protection, Sharp extends a limited warranty to each of its authorized dealers, and in turn requires each of its authorized dealers to extend its own warranty to you on terms that are no less favorable than those given to the dealer by Sharp.
SHARP CORPORATION UP-820N_MIF10
