User guide

99
Appendix
SoftBank 007SH
Customer Service
For information about SoftBank handsets or services, contact
us at the following numbers.
SoftBank Customer Support
General Information
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Customer Assistance (Repairs/Lost
Handsets)
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
If you cannot reach a toll free number, use the following
number (charges apply) for your service area:
Hokkaido area, Tohoku area, Hokuriku area, Kanto-
Koshinetsu area: 022-380-4380
Tokai area: 052-388-2002
Kansai area: 06-7669-0180
Chugoku-Shikoku area, Kyushu-Okinawa area:
092-687-0010
Smartphone Technical Support Center
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
SoftBank Mobile Global Call Center
From outside Japan, dial [phone] (toll free from
SoftBank handsets)
If handset is lost/stolen, call this number immediately
(international charges apply)