POS TERMINAL MODEL UP-800F UP-810F INSTRUCTION MANUAL
CAUTION: Please observe the following when an optional drawer is used. The drawer unit should be securely fitted to the supporting platform to avoid instability when the drawers are open. CAUTION: The socket-outlet shall be installed near the equipment and shall be easily accessible. VORSICHT: Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein. ATTENTION: La prise de courant murale devra être installée à proximité de l’équipement et devra être facilement accessible.
INTRODUCTION Thank you very much for your purchase of the SHARP POS Terminal Model UP-800F/810F. Please read this Manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems.
CONTENTS INTRODUCTION ············································································································································1 IMPORTANT ··················································································································································1 PRECAUTION················································································································································1 CONTENTS··························
Scale entries ·································································································································40 Non-turnover sales ·······················································································································43 Special Entries for PLU/EAN ·················································································································44 Promotion function·······························································
Cashing a check ···························································································································89 Service charge······························································································································89 VIP sales ······································································································································89 Customer Management ····························································
PLU range ··································································································································134 Happy hour ·································································································································134 PLU menu key ····························································································································135 Combo meal ········································································
Euro ············································································································································181 Report Programming ···························································································································182 Zero skip ·····································································································································182 General report format ················································
15.EURO Migration Function·················································································································224 16.
1 Part Names and Functions This chapter describes the part names and functions of this POS terminal.
Printer (UP-800F) NOTE • The POS terminal UP-800F is not equipped with any built-in printer. • The POS terminal UP-800F may be configured with multiple types of printers offered in the market. For specific instructions related to the handling and care of the printer, please refer to the applicable printer instruction manual. Before using the POS terminal UP-800F, connect a printer. For this operation, see the printer's manual.
RS232 Connector/SD Card Slot ■ Opening the RS232 connector cover Push the part of the RS232 connector cover indicated by the arrow to open the cover. ■ Opening the SD card slot cover Refer to the “SD CARD Mode” section. Keyboard ■ Inserting the keyboard sheet Insert the keyboard sheet between the keyboard cover and the cabinet as illustrated below. 1. Insert the keyboard sheet into the slit, holding up the Keyboard cover keyboard cover as shown left. 2. Close the keyboard cover.
■ Standard keyboard layout G.C.
TL PAGE UP PAGE DOWN Total key MODE MODE key Page up/down keys HOME HOME key Cancel key CANCEL Cursor (right/left/up/down arrow) keys ■ Optional keys NOTE The following optional keys can optionally be mounted in place of those shown in the figure of the standard keyboard layout. For details, consult your dealer.
GUEST # Guest number entry key DEL Delete key TRANS OUT Transfer out key SLIP Slip printer key TRANS IN Transfer in key VAT SFT IT Value-added tax shift by item key Receipt shift key BS AMOUNT Bill separation by amount key Recall TOTAL STATUS key AUTO MENU3 RCP SF RECALL GLU VP RTN AUTO MENU6 AUTO menu 3 through 6 keys Validation print key MGR # Manager code entry key Return key TIME IN Time in key DIFFER ST Difference subtotal key BREAK Break in/out key GC COPY Guest check c
CUST BILL Customer bill key BANK CONSOLE CREDIT ORDER Credit customer advance order key DISC G. SHIFT1 MASK Mask key CRATE # ITF NOTE 14 Bank console key DISC G. SHIFT10 Discount group shift 1 through 10 keys Crate number key ITF key Department keys ! through ) are shown as 1 through 9 in this manual.
■ Default key text on the display Function keys can be set on the keyboard area of the display by assigning them to the h key and S through 0 keys. Note that the labels on the key tops in this manual may differ from the default texts of the displayed keys. The default texts are as follows: Key 0~9 º ‚ .
Key “ ‘ K ± P O z Ê Ù à ˆ Î p G E F m ; H i I U n e Ü b NOTE 16 Default text Key Default text TIME IN < = ä ⁄~A > >~B Y~Z Å~É h~Ò Ó~Œ ,~+ ¡~ª !~( L~a ˚ Q~R j C~D S~0 ˇ~E W~X A~B t F~G C H~I BANK CONSOL TIME OUT BREAK SORTG SHIFT WASTE OPENED GLU VAT PRICE CHANGE INQ DEPT# CUST CUST CHARGE POINT REDEMP SEARCH NAME ADVANC ORDER CREDIT ORDER MASK WORK CHANGE NAME ADD ITF CUST BILL CORREC ORDER C NEXT E.BILL RC-GLU INTERMED. You can change the default text in the PGM2 mode.
Clerk Keys This POS terminal allows the operator to use the following four clerk identification systems: • Contactless clerk keys (max. 127 clerks) • Clerk code entry (max. 255 clerks) • Clerk entry keys (max. 10 clerks) • WMF clerk keys (max. 127 clerks)* * The WMF clerk key is not a SHARP product. The standard POS terminal comes with a combination of the contactless clerk key and clerk code entry systems by default.
Display ■ Operator display (touch panel) • Screen example 1 (REG mode) Information area2 Scroll guidance/Cursor up key Main display area Keyboard area Information area1 Numeric key data area Time area Common status area Total and REG status display area/Cursor down key Main display area Shows sales information you have just entered. Total and REG status display area Shows the sales total.
Common status area Shows the following items: Price level shift indicator (P1-P8) PLU level shift indicator (L01-L10) Receipt shift indicator (r) T-Log near full indicator ( ) : Shows the current PLU/EAN price level. : Shows the current PLU level. : Shows the receipt shift status. : appears when the used memory is 80%. : appears when the used memory is 90%. : appears when the used memory is 95%.
Time area/Numeric key data area/Scroll guidance/Cursor up (down) keys Refer to the REG mode screen example. Common status area Shows the following indicators besides some of those introduced in the REG mode screen example: Caps lock indicator (A/a) : The upper-case letter “A” appears when caps lock is on, and the lower-case letter “a” appears when caps lock is off during text programming.
2 Selecting an Operating Mode When you turn the POS terminal on and press the m key, the mode selection window will appear on the display, listing available operating modes as shown below. Mode selection window Operating Modes You can select any mode other than REG from the list in the mode selection window. Your POS terminal supports the following ten operating modes: REG mode This mode allows you to enter various sales information.
Mode Selection Procedure ■ Selecting a mode 1. 2. Use one of the following ways: • Move the cursor to the desired option by using the · or ° key. • Enter the desired option number by using a numeric key. • Touch the desired option. • Move the cursor to the desired option by touching the or key. Press the e key. NOTE • You don’t need to press the e key when you selected the option by touching. • When you want to enter the REG mode, simply press the C key.
3 Receipts Built-in Printer Sample Receipt Machine no. Consecutive no. Date Clerk code Time Item entry Sales total Cash amount tendered Change due NOTE In this manual, all the receipt samples are printed out on the built-in printer of UP-810F.
Receipt for Remote Printers (KP#1–KP#9) ■ Type of receipts You can select one of the following 5 types of receipts for each remote printer. These types of receipts are available in the REG or MGR mode. By default, the addition receipt type is selected.
• Single/double receipt type When you select this type: • One receipt is issued and the transaction is finalized each time you enter an item. • A single receipt or a double receipt is issued depending on the PGM2 programming for the department. • Each sales transaction is automatically handled as a cash deal. • Items specified as SICS or SIF are treated as a single type. • GLU entry is allowed.
• Addition + single receipt type When you select this type: • An addition receipt and each single receipt are issued in series after you finalize the transaction. • Footer logo message is printed at the end of the addition receipt part. • The information on multiplication entry will be printed on a single receipt. Addition receipt Perforation Single receipt Single receipt • Double addition receipt type The contents of this type of receipt is same as the addition receipt type.
Sorted Receipt Function When the sorted receipt function is programmed for your POS terminal, PLUs are printed in sorted form by PLU group regardless of the order that you entered items. NOTE The sort group number is temporarily changed by ± key (sort shift key).
• Addition + single receipt type Printed on KP Double receipt This is printed immediately after entering the PLU of group 00 or department. Single receipt Printed on the built-in printer They are printed when the transaction is finalized. This is printed when you press 28 r or ˝ key after the transaction.
4 Prior to Entries Preparations for Entries ■ Connecting the printer and installing the paper rolls (for UP-800F) Before using the POS terminal UP-800F, connect the printer and install paper rolls. For those operations, see the printer’s manual. ■ Receipt paper roll (for UP-810F) If the receipt paper roll is not set in the machine or it is getting low, install a new one according to section “Installing and Removing the Paper Roll” under “Operator Maintenance.
WMF clerk key system (option) If you need this system, please consult your authorized SHARP dealer. * The WMF clerk key is not a SHARP product. NOTE NOTE • Contactless clerk key system has the priority over the clerk code entry system, that is, while a clerk is signed on by the clerk code entry system, the other clerk can sign on by the contactless clerk key system (the former clerk is signed off).
Item Selection from the Menu Your POS terminal allows you to select functions from a menu. For example, if you want to enter an item for check 1 sale, press the Ç or 3 key to display the check menu and touch “CHECK1” on the keyboard area instead of pressing the h key.
Selling a PLU code 1 item and finalize through check 2 Example ▼ ▼ 32 1. Press the 1 key. 2. Press the Ç key. • The CHECK menu will appear on the keyboard area. 3. Touch “CHECK2” on the keyboard area. • The transaction will be finalized.
Starting Cash Memory Entry If you enter an amount of change (starting cash) in the drawer before starting entry operations, you can discriminate that amount from the sales amount when reports are generated. Your POS terminal can be programmed to enforce the entry of starting cash into memory. For details, contact your authorized SHARP dealer. Procedure Select the OPXZ mode and perform the following operation: Select SCM(+) or SCM(–) Drawer is opened and SCM entry menu is displayed. XXXXXXXX Amount (max.
5 Entries REG MODE Item Entries ■ Single item entries Department entries (direct department entries) Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. Procedure When using a programmed unit price Unit price * (max. 8 digits) NOTE Department key *Less than the programmed upper limit amounts When those departments for which the unit price has been programmed as zero (0) are entered, only the sales quantity is added.
Example Display Key operation 2s 1200 ` 16 s 8 c EAN entries Procedure Scan EAN code Ä EAN code (max.18 digits) Example * After an EAN entry, you may be requested to enter a unit price with the display “UNDEFINED CODE” and beep sound. In this case, enter the unit price and press the key.
■ Repeat entries You can use this function for entering a sale of two or more the same items. You can use the è key to repeat entry instead of department, à, direct PLU or s key. Also, you can repeat item entry from a menu screen by pressing the è key.
Normal method When you use a programmed unit price Q'ty x Unit price Department key ` s Unit price PLU code Dept. code Dept. entry (direct) à Dept. entry (indirect) PLU entry (indirect) Unit price Direct PLU Unit price ` PLU/subdept. entry (direct) PLU code s Subdept. entry Scan EAN code Ä s EAN code A thru B Q’ty x EAN entry EAN entry Item selection Unit price e PLU/subdept.
■ Split-pricing entries You will use this function when your customer wants to purchase more or less than the base quantity of a loose item. Procedure FF method When you use a base q’ty programmed for PLU code Selling q’ty x Base q’ty Direct PLU Normal method When you use a base q’ty programmed for PLU code/EAN code x Selling q’ty Base q’ty When you use a programmed unit price Unit price per base q’ty x Unit price PLU code Department key ` s à Dept.
■ Successive multiplication entries This function is practical for example when you enter a sale of items sold by area (square meter). Procedure When you use a programmed unit price Length x Width x Unit price Unit price ` s PLU code Unit price per m2 Unit price per m2 Department key à Dept.
■ Single item cash sale (SICS)/single item finalize (SIF) entries The operation is the same as that for normal department/PLU/EAN entries. The SICS and SIF functions can be available only when the KP receipt type is “addition receipt type.” SICS entries • This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs, subdepartments or EANs.
Normal method When base wt. is 1 kg (or 1 lb.) o When you use a programmed unit price Tare weight When you use a programmed scale table number. When you use a base wt. programmed for PLU code Scale table number S Base wt. x Unit price per base wt. Unit price Unit price per base wt. PLU code o Scale table number NOTE Dept.code à Department key Dept.code Unit price per base q’ty Direct PLU Unit price per base q’ty ` PLU code à s Tare weight When you use a base wt.
Manual scale entries Procedure FF method When you use a base wt. programmed for PLU code S Net weight Base wt. Direct PLU Normal method When base wt. is 1 kg (or 1 lb.) When you use a programmed unit price Unit price per base wt. When you use a base wt. programmed for PLU code S Net weight Base wt. x Unit price Unit price per base wt. Unit price PLU code A thru B Net weight S Department key ` Dept.code Department key ` s Dept.
■ Non-turnover sales This function is used to perform transaction other than ordinary sales (turnover) as is the case when cigarettes or bouquets are ordered in a restaurant and the like. In this case, a clerk once pays the bill and demands together with other payment. It is performed by entering a department belonging to the non-turnover group or PLU belonging to the department. If you need this function, contact your authorized SHARP dealer.
Special Entries for PLU/EAN ■ Promotion function You have a choice of either global or individual type for promotion entry. You also need to select a promotion type from the following: Amount discount : discounts the programmed amount. Percent discount : discounts the amount at the programmed percent rate. Give free item : offers the programmed objected item for free. Cheaper item free : offers the cheaper ones of the objected items for free.
Individual type This function is convenient for matching several PLU/EAN items and selling them in a lump (e.g. value meal etc.). Operation is the same as for normal PLU/EAN. The promotion table consists of the text for the table, a maximum of 25 objected items (selected from PLU/EAN, department or group), trip levels (the number of entries to be satisfied) for each item, promotion type and promotion detail. The promotion detail depends on the promotion type.
Printing leading link PLU/EAN and total sales amount The description text of the leading link PLU/EAN and the total sales amount of the leading link PLU/EAN and the linked PLUs are printed. Example (In case of link PLU) Print Key operation a c NOTE Total amount If a discount entry is made for a link PLU/EAN link, the discount amount is calculated based on the total sales amount. The discount itself is given to the leading link PLU/EAN.
■ EAN/ITF-to-PLU conversion EAN/ITF-to-PLU conversion allows you to convert an EAN/ITF code to a PLU code. • Link an EAN/ITF code to a PLU code in the EAN/ITF-to-PLU converting table to use this function. • Follow the same key procedure as for ordinary EAN entries. • The item programmed in the converting table is registered as the linked PLU.
■ PLU/EAN information inquiry (view) function This function displays the information data such as the unit price and food ingredients of a PLU/EAN item (view mode). You can also print the information data to show to your customer. Procedure Ù Price/PLU level shift Numeric entry (Q'ty ) x Refund/Return entry Scan EAN code * 1 The message “Inf. Text 1 YES 2 NO” appears.
■ EAN price change function NOTE To use this function, consult your dealer. You can use this function when you need to change the unit price or associated department of an EAN item in REG/MGR mode. There are two methods for change: 1. Price change mode You can change the preset price and/or the associated department of an EAN item without entering PGM mode. 2.
Example Price change mode Print Key operation Ê 5087654321106 s 600 Ê Example Changing a price during a transaction Print Key operation 5087654321106 s Ê 600 Ê c NOTE • When an undefined code is entered in the price change mode, the register goes to an error status. • When you press the Ê key during a transaction, the EAN entry is voided of the 1st depression of the Ê key, then you are allowed to enter a correct price and/or associated department.
■ With/without entries A maximum of 10 tied PLUs of the Combo PLU can be modified (added or deleted) temporarily by using W and w keys. With: To add a PLU to the combo PLU/EAN. Without: To delete a linked PLU from the combo PLU/EAN.
■ PLU level shift (for direct PLUs) This shift can add to the number of direct PLUs on your POS terminal without adding additional direct PLU keys. You can use direct PLUs in ten levels by utilizing the PLU level shift number key ä or the PLU level shift keys ⁄ thru A. Level key shifts the PLU level from the other nine to the required level. (The normal level is the level 1.
Lock shift mode (for PLU levels) If your terminal has been programmed for PLU level in the lock shift mode, press a desired PLU level shift key before a numeric entry. Procedure ä ⁄ through A n NOTE Numeric entry (Q’ty, Direct PLU Stay in the current level x) When you use the FF method, you need not press the x key for multiplication entries.
■ Price level shift Eight different price levels can be programmed for each PLU/EAN. The price levels can be changed for PLU/EAN registrations. You can shift the PLU/EAN price level (level 1 thru 8) by utilizing the price level shift number key > or the price shift keys > thru B. You must program a price level shift mode (i.e. automatic return mode* or lock shift mode**) and the operating modes to be used for the price level shift (i.e. both REG and MGR modes or MGR mode alone).
PLU price level 1: PLU code 1 (@1.91), PLU code 2 (@0.79) PLU price level 2: PLU code 1 (@2.00), PLU code 2 (@0.99) • When your POS terminal has been programmed for the automatic return mode (by one item): Example Print Key operation 1 2>1 2 c • When your POS terminal has been programmed for the lock shift mode: Print Key operation 1>1 2>1 2 c ■ Condiment entries (for PLU) Your POS terminal may be programmed for prompting condiment and preparatory instructions for a menuitem PLU.
Example Display Key operation 21 Touch “RARE” on the keyboard. Touch “MASHED.P” on the keyboard. c ▼ ▼ NOTE 56 • Your POS terminal will continue to operate for the condiment entry until you finish the entire condiment entry programmed for the PLU. During the condiment entry, if you enter a normal PLU, which is not in the condiment table, an error message will appear. • When the C key is pressed, the entry skips to the next table which is programmed.
■ Pint entries Using this function, you can sell an item with the desired quantity such as a half and a double. To perform this function, press the [ key and enter an item assigned a PLU/EAN code for which you have programmed a pint price and a pint quantity. The price for the pint quantity will appear on the receipt. For details, contact your authorized SHARP dealer.
• Excepting the time range from 9:00 AM to 11:00 AM Display Key operation 1 c ■ Crate entries Using the C or H thru I key, you can sell bottles of drinks in a crate (A crate is a box for transporting and storing drink bottles). To use this function, you need to program the following items in the PRM2 mode: • Crate table no. • Crate PLU/EAN and its preset price • Number of bottles to pack into the crate • PLU/EANs in the bottles (max.
Combination entries Use this type of entry to sell a crate of several kinds of drinks. Example Crate table no.: Number of bottles: Price of the crate table: Crate table text: 2 6 5.50 CRATE02 Crate PLU/EAN: PLU code 9 (preset price: 0.20) PLU/EANs in the bottles: PLU code 10, 11, 12 (price level: 1) Combination function: Yes Print Key operation (PLU/EANs in the bottles need to be entered until the quantity reaches the specified number of bottles.
Display of Subtotals Your POS terminal provides the following types of subtotals: ■ Subtotal Press the s key at any point during a transaction. The sales subtotal including tax will appear in the display. ■ Difference subtotal (Differ ST) Press the ∂ key at any point during a transaction. When you press it first, the subtotal of all entries which have been made is displayed and printed. If you press it second, you will get the subtotal of entries which have been made after you got the first subtotal.
Finalization of Transaction ■ Cash or check tendering Press the s key to get an including-tax subtotal, enter the amount tendered by your customer, then press the c or Å through É key if it is a cash tender or press the h through Ò key if it is a check tender. When the amount tendered is greater than the amount of the sale, your POS terminal will show the change due amount and the symbol “CHANGE.” Otherwise your POS terminal will show the symbol “DUE” and a deficit. Make a correct tender entry.
■ Mixed tendering (check + cash) Example Print Key operation s 1000 h 500 c ■ Cash or check sale that does not need any tender entry Enter items and press the c or Å through É key if it is a cash sale or press the h through Ò key if it is a check sale. Your POS terminal will display the total sales amount. Example Print Key operation 6 10 s c In the case of check sale ■ Credit sale Enter items and press the corresponding credit keys (Ó through Œ ).
■ Mixed-tender sale (cash or check tendering + credit tendering) Example Print Key operation s 950 c Ô NOTE Press the h through Ò keys or the Ó through Œ keys in place of the c key when your customer makes payment by checks or by credit account.
Computation of VAT (Value Added Tax)/Tax ■ VAT/tax system The POS terminal may be programmed for the following six tax systems by your authorized SHARP dealer. Automatic VAT 1 through 6 system (Automatic operation method using programmed percentages) This system, at settlement, calculates VAT for taxable 1, taxable 2, taxable 3, taxable 4, taxable 5, and taxable 6 subtotals by using the corresponding programmed percentages.
NOTE VAT/tax assignment is printed at the fixed right position of the amount on the receipt and bill as follows: VAT1/tax1 VAT2/tax2 VAT3/tax3 VAT4/tax4 VAT5/tax5 VAT6/tax6 A B C D E F When the multiple VAT/tax is assigned to a department or a PLU, a smaller number of the VAT/tax will be printed. For details, contact your authorized SHARP dealer.
Guest Check (GLU) ■ Guest look up (GLU) system New guest Procedure For automatic GLU code generation GLU code (1 to 9999.9) Guest no. © G (max. 2 digits) [Item entries] *1 f ı √ *2 *2 XXXXXX a or A [Payment operation] (Cash, Check, Credit, Exchange) ˝ ß √ *3 When paid in full.(settlement) To cancel the opened GLU display, press the NOTE C key. • A clerk must has been registered before starting GLU entry in case the clerk system or the clerk + cashier system is selected.
Additional ordering Procedure Opened GLU codes are displayed [Select the GLU code] OPENED GLU e [Item entries] © GLU code f ı √ XXXXXX a or A [Payment operation] (Cash, Check, Credit, Exchange) ˝ ß √ When paid in full.(settlement) Display Key operation Example 1001 g 7 c ■ Deposit entries Deposit refers to a prepayment on a guest check. It can be received in cash, by check or credit. You can make a deposit entry only when entering a guest check.
Display Key operation Example 1001 g 5000 ] c ı Display Key operation Example O 1001 e 5000 \ c ı ■ Transferring guest checks out or in (Transfer-in/out) Transferring guest checks out At the end of a clerk shift or whenever a clerk is relieved, one or more open guest checks can be transferred from the clerk to the open check file until the responsibility for the check(s) is assigned to another clerk. Also, all open guest checks of this clerk can be transferred at one time.
Transferring guest checks in When the second clerk is assigned to be responsible for guest checks that have been transferred out: When all guest checks which are transferred out from a clerk are transferred. Clerk code Procedure ˚ O ” Select the GLU code XXXX GLU code g ” For the next guest check Example Print Key operation ” 1001 g ” ■ Bill printing This function is used for issuing the bill to the guest.
■ Intermediate GLU reading This function is used for temporary inspection of the guest check. The details of the guest check can be printed on the receipt or the slip. For selecting these printers, contact your authorized SHARP dealer. Procedure b NOTE GLU code e RECEIPT e SLIP e OUTPUT • This function is available after finishing the guest check entry.
NOTE • This function requires that the current GLU code be entered for #1 and a new GLU code be entered for #2. • A #1 bill is transferred to a #2 bill. The #1 bill is then cleared and set free. Display Key operation Example 1001 g B 1002 g ı ■ Bill separating This function is used when each guest of a group pays his or her own order. With this function, you can select some items from a guest check and make an entry for the payment.
Bill separating by item Example Display Key operation 1002 g b ▼ Touch the item to be separated.
Bill separating by amount Example Display Key operation 1003 g _ ▼ 2000 e ▼ c ▼ fl ı 73
Bill separating by person Example Display Key operation 1004 g ` ▼ 3e ▼ c ▼ fl c ▼ fl c NOTE 74 • The items which are refunded or discounted can not be separated. • You cannot specify the quantity of an item for selection when the stored quantity has decimal fraction. • When no item is yet selected, the B.S. mode is automatically terminated by pressing the ı key or removing the clerk key.
■ Transaction migration This POS terminal allows you to migrate the transaction of non-GLU type to the GLU file. Procedure For automatic GLU code generation © GLU code (1 to 9999.9) [Item entries] No. of guest G [Item entries] (max. 2 digits) f ı √ XXXXXX a or A [Payment operation] (Cash, Check, Credit, Exchange) ˝ ß √ When paid in full. (Settlement) Display Key operation Example 1 1005 © 2 ı NOTE The transaction migration can be operated before payment operation was made.
Ordering Systems ■ Customer advance ordering Perform this function to register a customer advance order. A seven-digit ordering number is assigned to each customer advance order. Every time a new customer advance order is registered, an incremented ordering number is assigned to the order. If the order is finalized or canceled, the once-assigned ordering number will never be used again.
Example Display Key operation E Select “NEW”. ▼ Select “SU 27/07/2008”.
■ Credit customer advance ordering Perform this function to register a credit customer advance order. Unlike a customer advance order, a credit customer advance order contains the following two numbers: customer number and customer related consecutive number. The customer number is five digits and the customer related consecutive number is two digits by default. They can be changed to six digits and one digit respectively by programming. To program the setting, please consult your authorized SHARP dealer.
Example Display Key operation F Select “NEW”. ▼ 1e ▼ Select “TU 29/07/2008”.
■ Article order masks NOTE To use this function, please consult your SHARP authorized dealer. Article order masks are basically the data entry forms of orders to be sent from the POS terminal to the headquarters. They are also used for the forms of merchandise returns, inventories, delivery notes, etc. There are two types of article order masks: order masks and universal masks. You can create up to 25 masks (mask no 1 to 25) in total.
Auxiliary Entries ■ Percent calculations (premium or discount) • Your POS terminal provides percent calculations for a subtotal or each item entry depending on the programming. • Percentage: 0.01 to 99.99% Percent calculation for a subtotal Print Key operation Example (When a discount of 10% is programmed for the ¡ key.) 3 5 5 s ¡ c Percent calculation for item entries Print Key operation Example (When a premium of 15% is programmed for the ™ key.) 6 ™ 30 s 7.
Discount for item entries Example Print Key operation 7s 75 ! c ■ Refund entries For a refund entry, press the F key just before you press a department key, à key, direct PLU key or s key or just before you scan an EAN code. The operation before pressing the F key is the same as the one of normal operation.
■ Printing of non-add code numbers Enter a non-add code number such as a guest code number and credit card number within a maximum of 16 digits and press the = key at any point during the entry of a sale. Your POS terminal will print at once. Print Key operation Example 1230 = 1 Ô ■ Printing of free text Free text programmed in the PGM mode can be printed out by entering the corresponding text code and pressing the t key or by pressing a corresponding direct text key.
Payment Treatment ■ Tip-in entries Your POS terminal allows the entry of tips that your guests give to clerks in cash or other media (check or credit). The tip in entry assumes that it is carried out in the following system: • Tip paid by a guest to a clerk is entered in the POS terminal by tip entry, and the restaurant pays the tip amount to the clerk later in cash. • Tip amount entry to the POS terminal is normally performed by a clerk. The entry is allowed before payment operation is performed.
■ Currency exchange Your POS terminal allows payment entries in foreign currency. Pressing the , through + key creates a subtotal in foreign currency. Cash alone can be handled after currency exchange. For additional payment in foreign currency Procedure After an entry is completed or After the amount tendered is found smaller than the sales amount in a sales entry For exact amount payment *Preset exchange rate , Amount tendered (max.
■ Received-on-account entries To receive a received-on-account (RA), you can select either of cash only system or mixed tendering system. Select the cash only system when you receive RA by cash only. In the mixed tendering system, you can receive RA by cash, check or credit. In either system, you cannot receive RA in foreign currency. When you want to use the cash only system, contact with your authorized SHARP dealer. Mixed tendering system Procedure RA amount (max.
Cash only system Procedure RA amount (max. 8 digits) a or A Print Key operation Example 12345 = 4800 a ■ Paid-out entries To make a paid-out (PO) entry, you can select either of cash only system or mixed tendering system. Select the cash only system when you make a payment by cash only. In the mixed tendering system, you can make a payment by cash, check or credit. In either system, you must a PO entry only in a transaction.
Cash only system Procedure Amount (max. 8 digits) Example q or Q Key operation Print 6789 = 2500 q ■ No-sale (exchange) Simply press the N key without any entry. The drawer will open and the printer will print “NO SALE” on both the journal and the receipt. If you let your machine print a non-add code number before pressing the N key, a no sale entry is achieved with a non-add code number printed. Print NOTE The N key is assigned to the 6 key by default.
■ Cashing a check NOTE To use this function, please consult your authorized SHARP dealer, while you cannot use this function together with the cash transferring function. Procedure Check amount h through Ò Print Key operation Example 6789 = 3000 h ■ Service charge When the payment operation is made for sales registrations, the service charge amount is calculated and printed. You can program a percent rate for calculating the service charge.
Customer Management Your POS terminal can provide the customer management function. To enable the customer management function, enter the customer code assigned to a customer. You can enter the customer code at any point during a transaction. Normally customer information (name, code and address) are previously set by the programming. However, you can enter a new customer information during transaction.
■ Basic operations Example Display Key operation ˆ 0800000000075 e 2 c • To enter a new customer code in the REG/MGR-mode Key operation Print 680 1 ˆ 0800000001232 e name5e addr5e c • When you allow the customer to defer the payment; Key operation Print ˆ 0800000000075 e 5370 6 Î • When the customer settles his/her charge account or partial payment is done; Print Key operation ˆ 0800000000075 e 3000 a c The remainder of the charge account 91
■ Customer record search by name This function allows you to search the customer file by name for customer records. This function is available prior to/during a transaction. Procedure To cancel the operation To cancel the operation C *1 ˆ *2 G C Name entry (max. 16 characters) The customer code input box is displayed. e or c The name input box is displayed. Select a name by cursor or touching. Sales registration The search results are listed in the alphabetical order.
■ Name and address printing on receipt/bill NOTE To use this function, please consult your SHARP authorized dealer. This function allows you to print on the receipt or bill a name and address saved in the name and address file. Prior to use of this function, the data of the name and address file must be created on your computer and transferred to the POS terminal via online communications or optional SD card. This function is available in the following situations: • Press the H key during a transaction.
■ Customer bill printing This function prints the data of customer transactions finalized with the Î key. Enter a customer code for which you want to print the transaction data. The range of data to be printed can be specified by date. You can also choose to clear or keep the printed data. Procedure Scan customer code Ä I Enter “0” to print the end date only. Customer code (max. 13 digits) e or c Enter the start date. The customer code input box is displayed.
Employee Function You can use the following functions by using employee codes: ■ Clerk/manager sign-on Clerks or managers can be signed on by entering employee codes, or they can be signed on by using employee cards. To use an employee card, you need a magnetic card reader (MCR). Contact your authorized SHARP dealer. Use the following procedures: • Clerk sign-on Reading an employee card J NOTE XXXXXXXXXX Employee code (max. 10 digits) XXXX Secret code (max.
■ Employee’s working time recording You can manage the number of hours for which employees work. The working time can be recorded by the following operations: Time-in/out and break-in/out operations Employee code (max.
Example Display Key operation “ Employee code 1e ▼ Secret code 1375 e ▼ Select a location no. (Use the . key to select the option. You can also use the s key to display the options list.) ▼ Clerk code e ▼ Select a working time shift.
Select a drawer no. (Use the . key to select the option. You can also use the s key to display the options list.) ▼ Time-edit operation A manager can edit employee’s time-in/out data to record his or her time correctly. Select the “OPXZ” mode 3 EMPLOYEE Employee code (max. 10 digits) XXXXXXXXXX Reading an employee card c e 1 TIME EDIT XX Manager code XXXX Manager secret code When editing today's data XXXXXX Date Select “YES” to complete the editing. Select “NO” to return to the time-edit window.
■ Employee’s working time shift This function enables you to control the employees’ working time shifts. Working time shifts of a day are divided into a maximum of nine. You can also use this function to control CCD entries, forcing the employees to make those entries at this operation (CCD per shift).
Customer Relation Management ■ Discount groups This function is useful in dividing all the sales items into groups and making discount/markup entries based on the rates and other settings programmed for each of the divided groups. To use this function, press a group discount key (L to a) after department or PLU/EAN entries. Pressing a discount group shift key (Y to Z) before the group discount key displays the discountable subtotal for the corresponding group.
■ Bonus points Customers can get redeemable bonus points for their purchases. There are the following two types of bonus points: • Bonus points to be given for purchasing specified PLU/EANs. • Bonus points to be given for purchasing more than the specified amount. For the former type, the number of bonus points to be given can be programmed in the PLU/EAN article programming. For the latter type, it can be programmed in the bonus point table.
WASTE Mode This mode is used to throw away an article which has already been prepared and is no longer serviceable. Procedure P P [Item registration] WASTE mode NOTE • PLU entries are only allowed in the WASTE mode, and direct and indirect void operations are also allowed in this mode. • When a WASTE-mode transaction is finalized , the drawer does not open. • The consecutive number is incremented every WASTE-mode transaction.
TRAINING Mode The training mode is used when the operator or the manager practices POS terminal operations. NOTE In case “clerk and cashier system” is applied to your POS terminal, cashiers can enter to the training mode. When a clerk/cashier set in training is selected, the POS terminal automatically enters the training mode, while a clerk/cashier not set in training is selected, the POS terminal automatically enters the ordinary REG mode.
Supervisor Clerk This function is used to substitute a supervisor clerk for an ordinary clerk. The supervisor clerk can make entry as an ordinary clerk by assigning the ordinary clerk code. You can use the supervisor clerk function only for substituting for an ordinary clerk. This function is available only in the real clerk key system. To use this function, insert a real clerk key assigned supervisor clerk, enter the ordinary clerk code and press the ˚ key.
Overlapped Clerk Entry This function allows you to switch from one clerk to another clerk and to interrupt the first clerk’s entry. So the second clerk can do his or her entry in this mode. Interrupt handling is possible only in the overlapped clerk entry. For actual use of this function, contact your authorized SHARP dealer. NOTE • The overlapped clerk entry is available only in the clerk entry system. • The overlapped clerk entry is not effective while the tendering sale is going on.
6 Correction REG MODE MGR MODE Correction of the Last Entry (Direct Void) If you make an incorrect entry relating to a department, PLU/subdepartment, EAN, percentage (¡ through ª), discount (! through (), item refund, or tip, you can void this entry by pressing the ~ key immediately.
Correction of the Next-to-Last or Earlier Entries (Indirect Void) If you find an incorrect entry before finalizing the transaction (e.g. before pressing the c key), you can void the entry by the cursor operation or the key sequence operation. Indirect void by cursor/touching operation You can void department, PLU/subdepartment, EAN, item refund, amount discount/premium and percent entries. Press the · key first to display the cursor, then move it to the item to be voided with the · and ° keys.
Subtotal Void You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the POS terminal issues a receipt. Example Key operation Subtotal void Display 1 6 10 s s ~ s Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be voided. These errors must be handled by the manager. The following steps should be taken.
7 Special Printing Function REG MODE Copy Receipt Printing If your customer wants a receipt after you have finalized a transaction with the receipt ON-OFF function in the “OFF” status (no receipting), press the r key for receipting. Your POS terminal can also print a copy receipt when the receipt ON-OFF function is in the “ON” status. If you want to make a copy, please consult your authorized SHARP dealer.
Guest Check Copy You can use this function when you want to take a copy of guest check. Press the y key and make a desired entry. Procedure y Item entries Finalization ß To print on the slip paper NOTE r When the receipt “OFF” status • The guest check copy has nothing to do with the memory. • The operation is the same as normal entry. But the validation printing is disabled and the drawer does not open.
Barcode Printing This function is used to print a barcode which encodes the total amount of the sales or the amounts of each department sales. The transaction must be finalized with the Å key. For details, please contact your authorized SHARP dealer.
Entertainment Bill This function is used to print sales data on guest checks (Entertainment bill) on a receipt printer. Procedure E.
8 Manager Mode MGR MODE The manager mode is used when managerial decisions must be made concerning POS terminal entries, for example, for overriding limitations and for other various non-programming managerial tasks. NOTE Normal POS terminal operations may also be performed in this mode. Entering the Manager Mode To enter the manager mode, use the following procedure in the REG mode: The secret code entry box will appear.
Tip Paid Entries This operation is used when tips that guests have paid by using media other than cash (check or credit) are paid to respective clerks in cash. You can make tip paid entries in the MGR mode only. The tips are paid to corresponding clerks according to their portions. Procedure Example Assignment of a clerk † Print Key operation (The clerk key for clerk#2 is inserted.) † Bill Recording/Bill Void This bill information have to be recorded when BILL REPORT FILE was created (Bill recording).
Correction after Finalizing a Transaction When you need to void incorrect entries that clerks cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct, indirect or subtotal void), follow this procedure in the MGR mode. 1. 2. 3. Enter the manager code and press the µ key, then enter the secret code if applicable. Press the ~ key to put your POS terminal in the VOID mode. (Note the indication on the display.
Hereby SHARP CORPORATION declares that this CONTACTLESS CLERK KEY UNIT (KEY Model: RUNTZ3844RCZZ and BODY Model: RUNTZ3845RCZZ) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. SHARP CORPORATION vakuuttaa täten että CONTACTLESS CLERK KEY UNIT (KEY Model: RUNTZ3844RCZZ ja BODY Model: RUNTZ3845RCZZ) tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
According to article 6 (3) of the directive 99/5/EC this manual contains a declaration of conformity for the “Contactless Clerk Key & Key Body”, which is mounted in this POS terminal. Gemäß Artikel 6 (3) der Direktive 99/5/EG beinhaltet diese Bedienungsanleitung eine Konformitätserklärung für den in diesem POS-Kassenterminal eingebauten “Contactless Clerk Key & Key Body”.
Environment Protection The device is supported by a battery. To dispose the battery safely to protect the environment, please note the following points: • Take the used battery to your local waste depot, dealer or customer service centre for recycling. • Do not throw the used battery into fire, into water or into the household waste! Umweltschutz Das Gerät wird durch eine Batterie gestützt.
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