POS TERMINAL MODEL UP-X300 FRONT END INSTRUCTION MANUAL
INTRODUCTION Thank you very much for your purchase of the SHARP POS Terminal Model UP-X300. This UP-X300 POS terminal operation manual explains the operation procedure of UP-X300 which is used as a terminal in the POS system. Please read this manual carefully before operating your machine in order to gain full understanding. Please keep this manual for future reference. It will help you if you encounter any operational problems.
CONTENTS INTRODUCTION ································································································································ 1 CONTENTS ······································································································································· 2 SYSTEM CONFIGURATION ············································································································· 6 Peripherals connectable ·······················································
Non-turnover sales ··············································································································· 39 PLU Menu entries ················································································································· 39 Modifier PLUs ······················································································································· 40 Promotion Function ························································································
Paid-out (PO) entry ··············································································································· 76 No sale (exchange) ··············································································································· 77 Transferring cash ·················································································································· 77 Cashing a cheque ··························································································
13 Employee Function ············································································································· 125 Employee log-on/log off ······································································································ 125 Employee’s working time recording ···················································································· 127 Time-in operation ······································································································· 1
SYSTEM CONFIGURATION Your POS terminal may be connected to a server (POS server) and other POS terminals unless your POS terminal is used as a stand-alone POS terminal. Also, various peripherals such as a printer, barcode scanner and magnet card reader may be connected with your POS terminal. Please refer to the following list for the peripherals connectable with your POS terminal. For the applicable peripheral models, please contact your authorized SHARP dealer.
1 Prior to Operating the POS Terminal How to use the touch panel The operator display of the POS terminal is a touch panel. So, the operations can be performed by touching the panel (keys, items, buttons, etc. on the screen) of the operator display. To touch the panel, use your finger or a stylus. Never apply excessive force when touching the display and never use any sharp-pointed objects including your fingernails on the display.
Operator display screen configuration Your POS terminal provides five kinds of screens for the operator display, and each screen consists of some areas. In this section, general information about the screens and areas are provided. However, please note that since each screen can be created for your specific use, screens including area layout, area size, key name, key layout, key size, etc. shown in this manual are all examples. For the keys available on the POS terminal there is a list in the key section.
■ Screens The POS terminal provides the following four kinds of screens to execute various functions. The details of each part of each screen is described in the subsequent section. Initial screen The screen that is displayed when you turn on the POS terminal and when you make a sign-off operation. Information/ status area Scroll message window area Numeric key pad NOTE Wall paper can be displayed if it is set.
Table layout screen The screen to access tables for guest checks. Graphical table layout screen and open table list belong to this screen. You can go to the graphical table layout screen by sign-on operation or by touching the [TABLE LAYOUT] key, and the open table list by touching the [TABLE LIST] key.
Registration screen The screen for item registration, payment and other functions. You can go to a registration screen by executing a sign-on operation or by touching the [ORDER] key. Information/ status area Key window Receipt window Key window Key window Multiple numbers of the registration screens can exist on your POS terminal, and can be accessed by entering a number and touching the [SCREEN #] key.
■ Areas configuring screens Information/Status window This area displays information and status such as date, time, clerk name and mode. Date/Time/Clerk name Time zone/Room info. Screen name Registration information area Registration information area On this area, the following information icons will appear when the corresponding condition is satisfied. Tax shift (In case of Tax shift 1) Department shift (In case of Dept. shift 1) Receipt shift (Blank) Normal Shifted Mode info.
Scroll message window This area displays scroll messages for terminals, clerks and customers. Under the clerk sign-off status, the scroll message for a terminal may appear, when a clerk is signed-on, a scroll message for the clerk may appear. Item key window Sales items are displayed in the window. By touching an item key, the item can be registered. In case of menu keys, the subsequent menus or the menu list will be displayed. In case of condiment keys, condiment items will be displayed.
Receipt window The receipt window appears only on registration screens. Table # key Previous check key Check # key Next check key Item area - quantity, item name and amount are displayed. Slider Separation line - previous order and new order may be separated with the line (depending on programming). Multiplication info. and other info. during registration operation are displayed at the bottom line.
Pop-up window When data entry is required to execute the function you selected by touching a key, for example, when you touch the [NAME/ADDR] key to enter the name and address of a guest, a pop-up window will appear automatically. Enter the necessary information using the keyboard or keypad appeared, and/or or select (touch) an option when options are listed. To cancel the operation (close the window without setting), touch the [Cancel] or [Exit] (varies depending on a pop-up window).
Table layout window The table layout window has graphical table layout and table list window, which appear on the table layout screen only.
Viewing the customer display (option) The UP-X300 has no standard customer display. However, the pole type or integrated type customer display can be attached. On the customer display, sales item, price, payment information and messages for customer may be displayed. The message is scrolled from the right to left on the display. Screen save mode To save the electrical power or the display’s life, your POS terminal is provided with a screen save function.
Key list (except item and combo keys) 00 000 Used to enter a numeric data. (00) Used to enter a numeric data. (000) 1/2 . Used to enter a 1/2 Used to enter a fractional part. CL Used to clear the entered data (amounts/rates/parameters, etc.) and the error state. → CANCEL Used as a backspace key. Used to cancel your current operation or menu or return to ENTER previous menu. Used to select item/menu or entered data. (X) TABLE LAYOUT Used to enter quantity. Goes to the table layout screen.
Caption (default) Function WITH WITHOUT Adds a tied PLU for combo or set PLU. Deletes a tied PLU from a combo or set PLU. NEXT COND. CHG COND. Goes to next condiment without setting current condiment. Changes a condiment (for dessert feature). WASTE REPEAT ROUND Goes to the waste mode. Allows reorder of the previous items for a table. Dept Shift n INQ Changes a department code temporarily. Inquires the unit price of an item. PRICE CHANGE COUNTDOWN Changes the price of an item.
20 Caption (default) Function CASH TIP In Non Cash TIP In Allows tip entry by cash. Allows tip entry by check/charge. Tip Paid EDIT TIP Allows payment of tip to an employee. Allows to edit tip amount. Tip Transfer MDSE SBTL Allows tip transfer/split. (For US tax system) SBTL TAX n SBTL Obtains a subtotal. (For US tax system) TAX SHIFT(Tax Shift n) DIFF SBTL Allows a tax shift. Obtains difference subtotal. TAX Subtotal VAT (For US tax system) Calculates VAT/tax.
Caption (default) BILL Function Allows to print a bill. G.C.RCPT G.C. COPY Allows to print a guest check receipt. Allows a guest check copy. E.BILL C.BILL Allows to print a entertainment bill. Allows to print a cumulated bill. MACRO# MACRO n (macro name) Executes a macro key entry. Executes the macro entry. SCM+ SCM- Allows a stored cash memory addition entry. Allows a stored cash memory subtraction entry. VIP n CUST Allows a VIP sale. Allows a customer entry.
2 Prior to Making Item Entries General operation flow for daily registration 1. Checking connection of peripherals and printer paper Make sure that all peripherals are connected securely. Also make sure that all printers in your system have adequate paper rolls. For more information about the peripherals and applicable paper rolls for printers, please refer to the corresponding printer manual. 2. Turn on your POS terminal. Please refer to the UPX300 HARDWARE manual.
Error Warning When an error occurs on your POS terminal, an error message will appear on the operator display. For displayed error messages, there are two options: Error messages are displayed with the [OK] key, touching the [OK] key makes the message clear. Another option is that an error message disappears automatically.
• When Drink Dispenser Missoperation memory gets full The registration of drink dispenser debit is prohibited. Please call your manager. • When Reg Buffer gets full The registration is prohibited. Please call your manager. • When PLU memory gets full The registration is prohibited. Please call your manager. Emergency lock clear You can clear the following lock status manually. When a lock status occurs, please refer to the following procedure: Open store Making the terminal “open store” status.
Clerk sign-on/sign-off operation ■ Sign-on operation Prior to item entry, the clerk will be compelled to enter his or her assigned clerk code. However, this may not be necessary if the POS terminal has been programmed for the clerk code entry as redesignation mode. NOTE Your POS terminal provides three systems for the sign-on/off operation; clerk code entry, contactless clerk key and WMF clerk key systems. Clerk code entry system: Clerks can be assigned by entering his or her clerk code in advance.
■ Sign-off operation A signed-on clerk may be automatically signed off after finalizing a transaction. If not, the clerk should make a sign-off operation when he or she finish his or her operation. Use the following procedure. If another clerk is signed on while a clerk is signed on, the latter will automatically be signed off, unless the overlapped clerk entry is allowed. For details of overlapped clerk function please refer to the overlapped clerk entry section.
■ Special password When you make an operation, you may be required to enter the special password to execute the operation. In this case the password entry window will appear automatically. Enter the special password, and touch [Enter] key. ■ Reason code When you make some operations, you may be required to enter a reason code to execute the operation. In this case the reason code entry window will appear automatically. Select the reason code, or select [OPEN CODE] to enter the code directly.
Starting cash memory You may be required to enter the float amount (starting cash memory) in the drawer before starting entry operations. The amount should be discriminated from the sales amount when reports are generated, or in case of cash/cheque declaration is compulsory (please refer to CCD section for details), that amount should be omitted from the total amount of money for cash/cheque declaration. When the amount entry is compulsory, you cannot start item entries unless you make the entry.
3 Item Entries Single item entries ■ Direct PLU entries Only preset entry is allowed: ➞ [Direct PLU key] Only open entry is allowed: ➞ Unit price ➞ [Direct PLU key] ➞ [Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] Preset and open entries are allowed: ➞ [Direct PLU key] ➞ (Key pad appears) ➞ [ENTER] (For preset price entry) ➞ [Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] (For open price entry) NOTE • Unit price: Within the programmed HALO/LALO • You can display preset unit price
■ EAN entries Scanning EAN code: Ä Entering EAN code: EAN code ➞ [PLU/SUB] NOTE • When scanning or entering an undefined code, your POS terminal will go into the learning function mode if the learning function is allowed. For details of the learning function, please refer to “PLU/EAN learning function”. • You can display preset unit price during sales operation. For operation details, please refer to “Price inquiry (view) function”.
3. Select an item and touch [Enter]. NOTE • You can sort the list by name or the code. Touch the column title “Code” or “Name”. Repeat entries You can use this function for repetitive entries of the same items. Touch an item on the receipt window and touch the [+] key. You can repeat touching the [+] key to a desired number.
Repeat round entries This function is intended for a bar tender to accomplish reorder entries simply by touching a single key, when a guest or a group of a guest reorders drinks. You can enter reordered items based on the last order by touching the [REPEAT ROUND] key. For example, it is assumed that beer, whiskey and wine are preprogrammed so that the repeat round is allowed, and when the following orders are done, the registration are conducted as follows.
Multiplication entries Use this feature when you need to enter two or more the same items. This feature helps you when you sell a large quantity of items or need to enter quantities that contain decimals.
■ EAN entries Scanning EAN code: Quantity ➞ Ä (Scan EAN code) Entering EAN code: Quantity ➞ [(x)] ➞ EAN code ➞ [PLU/SUB] ■ Using PLU name search function You can use the PLU name search function for multiplication entry. Enter an quantity, and start PLU name search by touching the [PLU NAME] key.
Split-pricing entries You will use this function when your customer wants to purchase more or less than the base quantity of a loose item.
■ PLU code entries Only preset entry is allowed: ➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] Only open entry is allowed: ➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] Preset and open entries are allowed: ➞ Selling q’ty➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ ➞[ENTER] (For preset price entry) ➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ ➞ (Key pad appears) ➞ Unit pric
Single Item Cash Sale (SICS)/Single Item Finalize (SIF) entries The operation is the same as that for normal PLU/EAN entries. ■ SICS entries • This function is useful when a sale is for only one item and is for cash; such as a newspaper. This function is applicable only to those items that have been programmed for SICS. • The transaction is finalized and the drawer opens as soon as you touch the direct PLU (item) key.
Scale entries You have a choice of either manual or automatic method for scale entry. If the first method is chosen, the clerk needs to enter the reading of the scale manually. If the second one is chosen, the weight is automatically read from the connected scale (option) and appears on the POS terminal display. For the refund entry, only manual scale entries is allowed.
Non-turnover sales This function is used to perform transactions in cash but not report as turnover as is the case when flowers are ordered in a restaurant. In this case, a clerk pays the bill and turnover and non-turnover sales are handled in the same transaction. It is performed by entering an item (PLU) belonging to the department. PLU Menu entries Your POS terminal can have hierarchical categories as PLU menues.
Modifier PLUs The modifier function is used in pubs and restaurants for a quick and easy registration of reduced or increased item sizes. One PLU (original PLU) can have a maximum of 99 modifier PLUs . When a modifier key ([MODIFIER 1] - [MODIFIER 99]) is pressed before or after (depending on programming) an item (original PLU) is entered, the modifier PLU is registered instead of the original PLU. For example, it is assumed that the following programming is done: PLU 1 (original PLU): Unit price - 2.
Promotion Function Your POS terminal provides three promotion functions; mix and match, automatic modifier and happy hour functions. The operation is the same as for normal item entries. You can program time conditions for executing promotion function; start/end date, time, day of week, month of year) ■ Mix and match function This function is convenient for matching several items, such as value meals, and for selling items in a lump and give a discount.
Set selling type (individual type) It is assumed the following is programmed for a mix-match. Promotion type: Amount discount Mix & match type: Individual type Discount amount: 1.00 PLU items: PLU 1 (2.30), PLU 2 (3.10) and PLU 3 (2.50) Trip level: 1 for PLU 1, 1 for PLU 2 and 2 for PLU 3 Sale 1 PLU 1 PLU 2 PLU 3 PLU 3 Subtotal Discount Total 2.30 3.10 2.50 2.50 10.40 -1.00 9.40 Sale 2 PLU 1 2.30 PLU 2 3.10 PLU 2 3.10 PLU 3 2.50 Subtotal 11.00 Total 11.00 (Discount is not applied.
Link PLU entries Operation is the same as that for normal PLU entries. When a link PLU is entered, the total amount of the linked PLUs is included and the label of the linked PLU is printed automatically. All PLUs, the link (parent) PLU as well as the linked PLUs, are subjected to VAT calculation. The percent calculation is in effect for the amount of the 1st-ranking PLU. Programming Link PLU: PLU 21(unit price 5.50) Linked PLUs: PLU 25(unit price: 2.85)/PLU 26(unit price: 2.00)/PLU 27(unit price:8.
Combo meal entries Operation is the same as that for normal PLU entries. When a combo meal is registered using a combo key such as HAMBURG SET, the items linked to the combo meal are all registered automatically. The sum of all adjusted prices for the combo entry becomes the combo meal price. Adding to normal adjusted prices for a combo meal, up charge and reduced charge prices are available to enable large size and small size items registration.
Set PLU entries Operation is the same as that for normal PLU entries. When a set PLU is entered, the items linked to the set PLU are all registered automatically. The sum of all adjusted prices for the set PLU are registered as the price. NOTE • Different from combo meal, only one price setting is available for tied PLUs. Therefore, always the same price is registered for the sales. • With/Without entries are available during a set PLU entry. For the details, please refer to “With/ Without entries”.
With/Without entries This function is used to add or delete tied PLU(s) to or from a combo/set PLU entered to allow a special request by a guest or to meet other situations, such as removing tomato from a dish in a restaurant. To realize this function, use the [WITH] key to add one of the tied PLUs to combo/set PLU, and the [WITHOUT] key to delete one of the tied PLUs to combo/set PLU. Using the [WITH] key 1. Enter a combo or set PLU. 2. Select the combo or set PLU on the receipt window.
Condiment entries Your terminal may be programmed for prompting condiment and preparatory instructions for a menuitem PLU. When you select a menu-item PLU, a prompting message such as “HOWCOOK?” and a list of the “Condiment PLUs” will appear. You must specify one of the “Condiment PLUs” such as “without mustard” to meet a special order for the guest. In an example of the condiment table shown below, it is assumed that the condiment table no.
■ How to make multiple entries For a multiplication entry for a condiment menu, the registration should be either of single or multiple entry methods. (Depending on programming) Single entry method Condiment items for a menu must be entered one by one as shown below. Entry 3 [STEAK] Message HOW COOK? [RARE] [BAKED.P] POTATO? Receipt window Note For the first steak 1xSTEAK RARE BAKED. P [WELLDONE] HOW COOK? POTATO? [MASHED.P] For the second steak 1xSTEAK WELLDONE MASHED. P HOW COOK? [MED.
Multiplication item entry Condiment items can be entered by a condiment items by using multiplication entry. Entry Message 3 [STEAK] Receipt window Note 1xSTEAK 1xSTEAK 1xSTEAK HOW COOK? 2[RARE] [WELLDONE] 1xSTEAK RARE 1xSTEAK RARE 1xSTEAK WELLDONE POTATO? 2[BAKED.P] Selecting item [ENTER] * 1xSTEAK RARE BAKED. P 1xSTEAK RARE BAKED. P POTATO? [MASHED.P] 1xSTEAK RARE It is not necessary to select the last item. BAKED. P 1xSTEAK RARE BAKED. P 1xSTEAK WELLDONE MASHED.
■ How condiment item prices are printed: The price of each condiment item is either rolled-up to the condiment menu price or printed independently (depending on condiment table programming). Programming PLU PLU 21 Item label HAMB SET Unit price 6.50 Condiment table # 1 Condiment text POTATO? Pricing Next condiment # Added to Parent 4 SOUP? Individual - 4 Entry [HAMB SET] Printing 1 HAMB SET [BAKED.P] [ONION SOUP] [CASH] 1 BAKED.P 1 ONION SOUP CASH 7.00 3.00 10.
Entry Receipt window Note 1 [TABLE #] Table selection [TODAY'S SPECIAL] 1 TODAY'S SPECIAL [Onion Soup] [Dessert] 1 Onion Soup 1 Dessert [TODAY'S SPECIAL] [Corn Soup] 1 TODAY'S SPECIAL 1 Corn Soup [Dessert] [NBAL] 1 Dessert * For reorder 1 [TABLE #] 15.00 Condiment entry 2 dummy desserts are entered. 15.00 Temporary finalization 1 TODAY'S SPECIAL 15.00 Table recall 1 Onion Soup 1 Dessert 1 TODAY'S SPECIAL 1 Corn Soup 15.00 1 Dessert Touch the line of Dessert 1 TODAY'S SPECIAL 15.
Price shift by menu The preset price of each PLU is changed automatically by preset hourly range for valid menu (e.g. morning time/lunch time etc.). The prices for the menu can also be changed manually be pressing the [MENU#] key. Your POS terminal provides a maximum of five prices (5 menus having different prices, one for general time zone, and others for special time zones).
WASTE mode This mode is used to throw away an article which has already been prepared and is no longer serviceable. 1. Touch the [WASTE] key. The POS terminal will enter to the WASTE mode. (The trash can icon appears at the information/status window.) 2. Enter items to be wasted. (Please refer to item registration section.) 3. Touch the [WASTE] key again to quit the WASTE mode.
PLU/EAN learning function When you enter or scan an undefined code, you are required to enter its unit price and the associated department. The code, associated department and unit price entered are stored in the PLU/EAN file or the dynamic PLU/EAN file and used for future EAN sales entries. 1. When an undefined code is scanned or entered, the message, “Undefined code” will appear, then the following window will be displayed. 2. Enter the price, the associated dept. number, and the delete method.
Price inquiry (view) function You can use this function when you want to know the unit price of the PLU/EAN item during transaction. You can register the item, and also change the price temporally while the programmed unit price is not changed. 1. Touch the [INQ] key. 2. Enter a PLU/EAN code you want to know the price. • Code entry: ➞ PLU/EAN code ➞ [PLU/SUB] • Direct PLU entry: ➞ [Direct PLU key] • Scanning an EAN code 3.
Price change function You can use this function when you need to change the unit price or associated department of a PLU/ EAN item. There are two methods for change: 1. Price change mode You can change the preset price and/or the associated department of a PLU/EAN item permanently. 2. Changing price during a transaction When you find a wrong price and/or associated department upon transaction, you can correct them at the time of transaction.
Changing price during a transaction 1. Enter an objective item. • Code entry: ➞ PLU/EAN code ➞ [PLU/SUB] • Direct PLU entry: ➞ [Direct PLU key] • Scanning an EAN code 2. If the PLU has a wrong price, touch the [PRICE CHANGE] key. 3. The key pad will appear, and the unit price and the associated department code will be displayed at the Price and Department# columns respectively. 4. Execute one of the following options. • Touch [Cancel] to cancel the price change mode.
Countdown items (86 item) This function is suitable for the control of quantity restrictions on sales (e.g. special sales, control of a small stock, etc.). The countdown value will be shown with text and/or icon of key. It is decreased by selling quantity at real time. If countdown value reaches to zero, the item cannot be sold depending on programming.
4. Enter a quantity of the item, and touch [ENTER]. The item and stock number appear in the countdown item window. 5. Repeat from step 2 to create another new countdown item, if necessary. To finish the operation, touch [OK]. Modifying countdown values 1. Touch the [COUNTDOWN] key. 2. The countdown item list window will appear. 3. Select a PLU to be modified and touch [Modify]. The countdown item entry window will appear.
4. Enter a new quantity of the item, and touch [ENTER]. The item and the new quantity appear in the countdown item window. 5. Repeat from step 2 to modify another countdown item, if necessary. To finish the operation, touch [OK]. Deleting countdown items 1. Touch [COUNTDOWN] key. 2. The countdown item list window will appears. 3. Select a PLU to be deleted and touch [Delete]. The selected PLU will be deleted from the list. 4. Repeat from step 2 to delete another new countdown item, if necessary.
Recipe guidance The [RECIPE] key allows employees to display recipes of sales items that have been selected on the display. For example a new bartender might use this option if he/she forgets or does not know how to prepare a drink. They can also print the recipe. 1. Enter an objective PLU. • Code entry: ➞ PLU/EAN code ➞ [PLU/SUB] • Direct PLU entry: ➞ [Direct PLU key] • Scanning an EAN code 2. Touch the line of the PLU displayed on the receipt window. The selected item will be highlighted. 3.
4 Display of Subtotal Your POS terminal provides the following types of subtotals: ■ Subtotal Touch the [SUBTOTAL] key at any point during a transaction. The sales subtotal including tax will appear in the receipt window. ■ Difference subtotal (Differ ST) Touch the [DIFFER SBTL] key at any point during a transaction. When you touch it first, the subtotal of all entries which have been made is displayed and printed.
5 Finalization of Transaction The following types of media; cash, cheque and credit, can be used for the finalization of transaction, and the direct finalization and the amount tendering are available. When a customer gives the exact amount of money, you can finalize the transaction without entering tendered amount (direct finalization). When a customer gives a larger amount than the sales amount, or gives multiple media, such as cash and credit, you must finalize by entering the amount tendered.
6 Computation of VAT (Value Added Tax) /Tax VAT/tax system The POS terminal supports up to 10 different tax definitions. Your POS terminal provides percent rate tax calculation and tax amount entry method. For the percent calculation, the following formula are applied for VAT or tax calculation on each taxable subtotal (taxable 1 through taxable 10).
If programmed, VAT/tax assignment is printed at the fixed right position of the amount on the receipt and bill as follows: VAT1/tax1 - A VAT2/tax2 - B VAT3/tax3 - C VAT4/tax4 - D VAT5/tax5 - E VAT6/tax6 - F VAT7/tax7 - C VAT8/tax8 - D VAT9/tax9 - E VAT10/tax10 - F When the multiple VAT/tax is assigned to a PLU, a smaller number of the VAT/tax will be printed.
VAT shift entries This feature is intended to shift the tax status of a particular item to another tax status. “VAT item shift” and “VAT transaction shift” are available to shift a tax status. VAT item shift The tax status of one item only is shifted. You can use one or more tax shift keys. VAT transaction shift Tax status of all sales items are shifted. By touching the [TAX SHIFT n] key during a transaction, you can shift tax status, and touching the key again, you can return to the normal status.
7 Auxiliary Entries Refund When a refund item (normally an item that cannot be resold) is received, use the [REFUND] key. Make a refund item registration after touching the [REFUND] key at any timing during the registration. Return When a returned item (normally an item that can be resold) is received, use the [RETURN] key. Make a return item registration after touching the [RETURN] key at any timing during the registration.
Discount or Premium entries using a discount key Your POS terminal allows you to deduct or add a certain amount less than a programmed upper limit from individual items and to a total amount. NOTE • Not all items allow discount/premium. The items subjected to discount/premium are limited by programming. • Also not all clerks are allowed discount/premium operation. • The upper limit of a discount/premium amount depends on programming. ■ Discount/Premium for items 1. Make an item entry. 2.
Discount or Premium entries using a percent key Your POS terminal can make percent calculations (discount and premium) with the use of percent keys ([% n]). NOTE • Not all items allow discount/premium. The items subjected to discount/premium are limited by programming. Also not all clerks are allowed discount/premium operation. • The upper limit of a percent rate depends on programming. ■ Discount/Premium for items 1. Make an item entry. 2.
Group discount/premium Your POS terminal gives you group discount/premium method. Items belonging to a discount/premium group are subjected to discount/premium, and discount/premium is performed according to the programmed percentage. Use the following procedure for group discount/premium operation. ■ Group discount 1. Enter a group discount number and touch the [GROUP DSC#] key. NOTE Group discount/premium may be performed automatically at finalization depending on programming.
8 Payment Treatment Handling tips Your POS terminal provides tip-in, tip-editing, tip-transfer and tip-paid functions for treating tips. Read though this section for handling tips. ■ Tip-in entries Your POS terminal allows entries of tips that your guests give to clerks in cash or other media (cheque or credit). Also depending on programming, over-tendered amount may be automatically received as a tip.
■ Tip editing This function is used for entering tip amounts after finalizing a guest check transaction. This function is available when the guest check transaction is finalized in credit tender, and also when the tip is paid in credit tender. The transaction number or bill number which is issued when the [SRVC] or [FINAL] key is touched in guest check entry must be used in order to identify the guest to edit or add tip amount. For the operation, touch the [EDIT TIP] key.
■ Tip transfer This function is used to transfer tip amount from one clerk to another to share a tip with others. All or a part of tip amount can be transferred to another clerk. 1. 2. Make sure the clerk whose the tip should be shared is logged-on. 3. Select an employee to whom the tip is transferred, then enter the tip amount to be shared and touch [ENTER] for each cash and non-cash tip. After the entries, touch [OK]. Touch the [TIP TRANSFER] key to display a tip transfer window.
Currency exchange Your POS terminal allows payment entries in a foreign currency (totally nine different foreign currencies are available.) Pressing an exchange key creates a subtotal in foreign currency. Cash ([CASH 1] or [CASH 2]) alone can be handled after currency exchange. 1. Touch the [EX n] key. The sales amount will appear in foreign currency at the receipt window. 2. Enter an amount tendered in foreign currency, and touch a cash key. The finalization operation is performed.
Received-on-Account (RA) entry Received-on-account entry is available in the following two methods depending on programming: • Cash-only entry; cash is only available. • Mixed entry; mixed entries of cash, cheque and credit are available. Discount/premium using [% n] or [(-) n] key is available once on the mixed entry. Cash-only entry 1. Enter RA amount (max. 8 digits, varies depending on HALO programming) and touch a RA ([RA n]) key. Mixed entry 1. Enter RA amount (max.
Paid-out (PO) entry Paid-out entry is available in the following two methods depending on programming: • Cash-only entry; cash is only available. • Mixed entry; mixed entries of cash, cheque and credit are available. Cash-only entry 1. Enter PO amount (max. 8 digits, varies depending on HALO programming) and touch a PO ([PO n]) key. Mixed entry 1. Touch a PO key. 2. Enter a PO amount (max. 8 digits, varies depending on HALO programming). 3.
No sale (exchange) To open the drawer without any sales entry, use a cash key or the [Nosale] key depending on programming. Transferring cash This function is used to change cash sales amount for credit or cheque sales amount. For example, you can use this function in the following situation: You finalize a transaction by cash to issue a bill to show the guest, and the guest pays by credit. Then you can use this function by changing the cash sale to a credit sale.
Service charge When the payment operation is made for sales registrations, the service charge amount may be automatically calculated and printed according to the programming settings. When a service charge is involved in the payment amount, you can remove the service charge or can change the service charge rate, if necessary. Touch the [W/O SERVICE] key to remove, and enter a new rate or amount and touch the [SVC OVERRIDE] key to change to the rate or amount.
9 Text Entries Free text entries Free text can be printed on a remote printer by entering a free text code. You can print a preset free text by direct key entry, text code entry and text list entry, or enter free text during registration by open entry, while the method are preprogrammed. Free texts can be printed together with single item entry or multiplication item entry.
Text list entry: (FREE TEXT list window appears) ➞ Quantity ➞ [(X)] ➞ [TEXT#] ➞ Select a target text ➞ (Item entry) When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞ [(X)] ➞ ”). Open entry: (FREE TEXT window appears) ➞ Quantity ➞ [TEXT n] ➞ Enter or change text and touch [OK] . When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞ [(X)] ➞ ”).
Address entries The name and address of a guest can be entered during a transaction. The name and address of the guest are printed on a bill. 1. Press the [NAME/ADDR] key. The ADDRESS ENTRY window will be displayed. 2. Enter the address and name of the guest, and touch [OK]. To cancel the entry, touch [CANCEL].
10 Correction Item void using the [-] key The [-] key allows you to void items. The last item, past items and printed items can be voided. To void an item: 1. Touch the line of an item to be voided. The selected item will be highlighted. 2. Touch the [-] key. The item will be voided. In case of multiple number of quantity are registered for the item, the quantity will be decreased by one every time you touch the [-] key. To void multiple quantity, you can enter the number and touch the [-] key.
To void multiple items: 1. Touch the lines of items to be voided. The selected items will be highlighted. 2. Touch the [-] key. The items will be voided. To void printed item 1. Touch the line of an item to be voided. The selected item will be highlighted. 2. Touch the [-] key. The item will be voided.
Check/Subtotal void In order to cancel all of the items registered, perform a check void. In case of you open a table for the guest, perform a check void immediately after re-opening the table. Under the table control, in order to cancel only newly entered items after re-opening a check, perform a subtotal void. Check void: In order to void all items Under the table control, firstly open the table. 1. Touch the subtotal area of the check to be voided. 2. Touch the [CHECK VOID] key.
Changing quantity using the [+] key The [+] key allows you to add quantity of registered items. The last item, past items and printed items can be added. To add an item 1. Touch the line of an item to be added. The selected item will be highlighted. 2. Touch the [+] key. Quantity one is added to the item. To add multiple quantity, you can enter the number and touch the [+] key. To add multiple items 1. Touch the lines of items to be added. The selected items will be highlighted. 2.
Correction after finalizing a transaction - Void mode When you need to void incorrect entries that clerks cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by using the [-] key), enter the void mode by touching the [VOID mode] key, and repeat the entries that are recorded on an incorrect receipt. Your POS terminal automatically returns to the normal mode when a valid finalization key is operated. NOTE You cannot enter the void mode during a transaction.
11 Customer Management Your POS terminal can provide customer management functions. To enable the customer management function, you have three options: • Entering the customer code assigned to a customer • Swiping a customer card • Scanning a barcode (customer code) You can enter the customer code at any point during a transaction.
2. Enter a customer code (max. 13 digits), swipe a customer card or scan a barcode(should be 13 digits EAN code/flag code 08). The following window will appear. 3. 4. Enter the customer’s name and address, then touch [OK]. Make item entries. NOTE When entering a wrong customer code, you can cancel the operation by following two methods. • When no item is registered: Touch the [Nosale] key. • When an item is registered: Operate “subtotal void”.
To recall a customer information by entering the customer code 1. Touch the [CUST] key. The customer code entry window will appear. 2. Enter a customer code, swipe a customer card or scan a barcode. The customer name will appear on the receipt window (bottom line). 3. Make item entries. NOTE When entering a wrong customer code, you can cancel the operation by following two methods. • When no item is registered: Touch the [Nosale] key. • When an item is registered: Operate “subtotal void”.
90 2. Touch [Enter] without entering any code. The following window will appear. 3. Enter the name (the first name in case of David Brown) of a customer, and touch [OK]. The customer list will appear. 4. Select a target customer, and touch [Enter] to start item registration for the customer.
12 Guest Control Your POS terminal manages guests using tables. A group of tables are viewed and managed as a room, and a group of rooms are controlled by a revenue center. Transaction data is consolidated by each revenue center. You can view the tables in a room on the graphical table layout screen. Touch the [TABLE LAYOUT] key to display a table layout screen.
General overview for guest control Floor planning Allocating clerks to time zone and sections, or make a change Table setting Displaying a room where the tables you are in charge are included • Checking table reservation status / Reserving a table for a guest • Joining tables • Changing smoking/non-smoking status • Changing table availability Searching a suitable table for guests using automatic search function Using a waiting list Guest management Opening a table for guests to receive orders, that is, to m
Floor planning Each clerk should be assigned to a time zone (work time) and sections (a group of tables in an area). For example, it is assumed that your POS terminal is programmed so that 2 clerks works at daytime. Basically those settings may be done by the POS server, while you can change the setting at your POS terminal. Please follow the procedure shown below for actual setting. When an end-of-day operation is performed, all settings done on your POS terminal may be reset depending on programming. 1.
3. Touch [Assign] of a target section. The clerk list will appear. 4. Select clerks to be assigned and touch [OK]. 5. Repeat the steps 3 and 4 if necessary. 6. Touch [OK] after the selection. You will return to the screen in step 2. Touch [Exit] to finish.
Table setting Your POS terminal manages guests using tables. Normally table icons and auxiliary icons on the graphical table layout screen are used to give information about tables such as smoking/non-smoking and reservation status, and also information about guests themselves such as number of a guest group, what stages (appetizer, main dish, dessert, etc.) are they in.
• Table-join icon Each table can be joined to another one, and this status is indicated by a link line. • Reservation status Reservation status may be indicated by an icon. • Stages of a table Each table may have seven stages depending how services are progressed; free, order not open, appetizer, main dish, dessert, payment and cleaning. The stages are indicated by changing the color of the table (colors of frame and inside of the frame). The relation of stages and table colors depends on the programming.
■ How to control a table layout screen Based on the table status, you can control tables using the following functions: Zooming the table layout screen You can zoom any position of the table layout screen you want to enlarge. That screen will be enlarged 4 times focusing on that position. Touch an area (other than a table) to be enlarged, then touch the [ZOOM] key. Touch the [ZOOM] key again to cancel the zooming. The screen will return its original size.
Changing smoking/non-smoking status You can change the smoking/non-smoking status of a table. 1. 2. Touch the [SMOKING] key. Touch the table you want to change the status. The status will be automatically changed to the another one. Managing table reservation You can check reservation status by opening the reservation window by touching [RESERVATION]. Also you can enlist a guest in the reservation list and edit reservation status for enlisted guests.
3. Touch the target table to be reserved. The reservation window where the details are entered will appear. 4. Enter the information of the guest; reservation date, time(hour/minute), number of guests (guest number) and name, and also address and phone number if necessary. After entering necessary information, touch [OK]. The reservation list will appear again. 5. 6. To exit from the reservation window, touch [Exit]. The graphical table layout screen will appear.
Editing the reservation table 1. Touch the [RESERVATION] key. The reservation list will appear on the display. 2. To modify, select the target reservation to be modified and touch [Modify]. The reservation window will appear. To delete, select the target reservation to be deleted and touch [Delete]. The confirmation window will appear. Touch [Yes] for deletion. The selected reservation will be deleted. 3. For modification, edit the necessary information, and touch [OK] when completed.
Searching a suitable table for guests using automatic table search function When a guest or a group of guests comes, you can search a suitable table for the number of guest with smoking or non-smoking selection on the table layout screen. 1. Touch the [GUEST] key. The Auto Table Search window will appear. 2. Enter the number of guests using ten keys. 3. Touch [Smoking] or [No Smoking]. The table layout screen will appear automatically and a suitable table for the guests will be highlighted.
Managing the waiting list When no table is found to be available in automatic table search function or when the [WAITING] key is touched, your POS terminal will go to the waiting list function mode showing the window below. The waiting list is managed in First-In/First-Out(FIFO) principal. When a table becomes free for other guests listed in the waiting list, your POS terminal automatically displays the message for the free table.
4. Touch [OK]. The table layout screen will appear and the table available for the guest(s) will be highlighted. 5. If the table is OK, touch the [ORDER] key to receive orders. ■ Modifying the waiting list You can modify a number of guests and/or smoking status for a guest enlisted in the waiting list, and also can delete an enlisted guest from the list. 1. Touch the [WAITING] key. The waiting list will appear. To delete a guest from the list: 2. 3. Select the line and touch [Delete].
Managing guests For managing guests, your POS terminal provides various guest functions, such as room change, table change, bill separation, not only accepting orders and payments. All these functions can be performed by opening a table allocated for a guest or a group of guests. Normally you can open tables on a graphical table layout screen which is displayed when the [TABLE LAYOUT] key is touched, or when a sign-on operation is performed (depending on programming).
2. Touch a suitable table for a guest or a group of guests. In case Type 1 method is used, the registration screen will appear to receive an order. In case Type 2 method is used, touch the [ORDER] key to get an order. The registration screen will appear. NOTE • For selecting a suitable table for guests, you can use the automatic search function. • In case you open a table for a new guest and the entry of the number of guests is programmed to be compulsory, the following window will appear.
■ Opening a table by entering table number 1. Change a room, if necessary. 2. Touch the [TABLE #] key or touch the table number area of the receipt window. The following window will appear. Table number area 3. Enter a target table number and also enter a target check number if necessary in the following manner. For example: Table number 1: 1 [ENTER] or 1 (touch table number area) Table number 25 and check number 2: 25.
■ Opening a table in use on the open table list Each clerk can display all the tables that are currently opened by the clerk on the table list. You can select a table out of the list for reorder and payment, and also bill separation and table transfer which are described later. NOTE Supervisors can see all opened tables. 1. Touch the [TABLE LIST] key, the open table list will open. Number of guests Room number 2.
■ Changing a table to be served on the registration screen You can directly change a table to be served on the registration screen without displaying the table screen. Follow the procedure below. 1. Touch the table number area. The table # window will appear. Table number area 2. Enter the target table number and touch [ENTER]. The current table will be temporarily closed, and the receipt window for the target table will appear.
■ Changing check number Method 1 1. Touch a check number area. The table window will appear. Check number area 2. Select a target check number. Method 2 1. Touch the previous or next check key. The check number will be increased or decreased every time you touch the previous or next check key.
■ Entering a number of guests manually You can enter a number of guests seated on a table using the [GUEST] key when the table is open. The entry is compulsory when you open a table in case the entry is set to compulsory by programming. For the entry, enter a number of guests and touch the [GUEST] key when the table is open. NOTE • If a table is not open, the [GUEST] key is used for automatic table search function. ■ Closing a table temporally To close a table temporally, use the [NBAL] or [FINAL] key.
■ Transaction migration Your POS terminal allows you to migrate transactions which are registered without opening tables to transactions with tables opened for the guests. For example, after a guest has a drink at a bar, he has a meal at a table. His transaction at the bar can be migrated into one of guest checks which are controlled by opening tables. 1. When necessary, change the room. 2. Enter the table number and touch the table number area (top of registration window).
Deposit entries Deposit refers to a prepayment on a guest check. It can be received in cash, by cheque or credit. A received deposit can be refunded by touching the [DEPO RFND] key. You cannot attempt to refund an amount larger than deposit balance. Deposit is available for regular customer accounts, and possible for normal tables. Deposit 1. 2. Enter a deposit amount, and touch the [DEPO +] key. Touch a [CASH n], [CHECK n], or [CREDIT n] key, which is the deposit media. Deposit refund 1. 2.
Bill totalizing/Bill transfer The [B.T.] key is used to totalize multiple bills when, for example, a particular guest pays not only his or her bill, but also the bills of other guests (bill totalizing), and also used to change a bill number to another (bill transfer). ■ Bill totalizing/Bill transfer in the same room - Graphical layout screen 1. 2. 3. 4. Touch the [B.T. IN] key. Touch one or more source tables to be moved. The tables will be highlighted. Touch the [B.T. IN] key again.
- Registration screen 1. 2. 3. Open the source table to be moved. The registration screen will appear. Touch the [B.T. IN] key. The Table # window will appear. Enter a destination table number and touch [ENTER]. The registration screen will be shown. ■ Bill totalizing/Bill transfer over a room - Graphical layout screen 114 1. 2. 3. Touch the [B.T. OVER] key. 4. 5. Select a revenue center and a room. The graphical table layout will be shown. Touch one or more source tables to be moved.
- Open table list 1. 2. 3. Touch the [B.T. OVER] key. 4. Select a revenue center and a room. The registration screen will appear. Touch one or more source table to be moved. The tables will be highlighted. Touch the [B.T. OVER] key again. The room selection window will appear. - Numeric table number entry 1. 2. 3. 4. 5. 6. Touch the [B.T. OVER] key. Touch the [Table #] key. The Table # window will open. Enter the source table number to be moved and touch [ENTER]. Touch the [B.T. OVER] key again.
Bill separating This function is used when each guest of a group pays his or her own order. With this function, you can select some items from a guest check to another guest check in the same table or of another table. The bill can be separated only under the same revenue center. To separate checks, your POS terminal provides several options. And all options can be performed from the Bill Separation (B.S.) screen. ■ How to operate the B.S. screen To open the B.S.
To change checks to be displayed using the previous/next buttons: Touch a next or previous button, the BS screen will be scrolled to right or left. NOTE The check #1 column does not scrolled. To select a target check: Touch the total window area of a target check. The selected check will be highlighted to notice you that check is selected. After you selected a check, you can make operations for the check, such as reorder and payment.
■ Splitting multiple items In case that the ordered number of a target item to be transferred is a multiple number, the following number boxes appears automatically when you drag the target item to a destination check. Drag the item to the box having the number you want to split and drop it there. The number of the items are transferred to the destination check.
■ Splitting an item In case that the ordered number of a target item is one and it should be split among a group of guests, such as a bottle of wine, firstly touch the total window area(s) of destination check(s). The selected check(s) will be highlighted. Then operate a drag and drop operation for a target item to the highlighted area. The quantity after a split an item will shown like, 1/2 or 1/3.
■ Splitting a check by specified amount of money A check can be split into two checks by specifying amount of money. The amount is used as a target amount for a new check. You can repeat this operation. NOTE • Tax is always calculated each time this operation is performed. • Additional ordering is acceptable. 1. Touch the [SPLIT VALUE] key. The following bill separation window will appear. 2. Enter a target amount, and touch [ENTER].
■ Splitting a check by a number of a group A check can be split by a number, such as a group number. All items of the check are divided by the number. The remains are added to the original check number. 1. Touch the [SPLIT NUMBER] key. The following bill separation window will appear. 2. Enter a number, and touch [ENTER ]. Based on the number, the check will be split and a new check(s) will be created. In case “3” was entered.
■ Remerging split checks (bills) It is possible to remerge split checks. Touch the [REMERGE] key, checks will be remerged. ■ Direct payment in a BS screen On a BS screen, you can make a payment operation. Select a check and make a payment operation. Check 02 payment has done.
Transferring open tables (guest checks) to another clerk Open guest checks can be transferred from a clerk to another clerk. This function may be convenient at the end of a clerk shift or whenever a clerk is relieved. It is possible to transfer one, several or all open tables. The clerk who has served the table must be signed on. Type 1 method: 1. 2. Touch the [TRANSFER] key. 3. 4. Touch the [TRANSFER] key. Select the objective tables on the graphical layout screen or open table list screen.
Recalling data of closed tables(guest checks) You can recall data of closed tables. All payment operations are canceled for the recalled guest checks, and the transaction is opened again. Following operation are available after a recall: • To edit media type • To correct items • To add items • To add tip • To access by bill number or transaction number 1. Touch the [Recall] key. A recall table list will appear. 2. Perform an operation suitable for you. • Select the targeted transaction line on the list.
13 Employee Function You can use the following functions by using employee codes. Employee log-on/log off Employees can be logged-on by entering employee codes, or they can be signed-on by using employee cards. To use an employee card, you need a magnetic card reader (MCR). To log-on 1. Enter your employee code and touch the [EMPLOYEE #] key, or swipe employee card. When your password is to be entered, the following window will appear. 2. Enter your password, if necessary.
3. The default screen for the employee, which is programmed previously will be displayed. (In case of job entry menu screen) To log-off Touch the [Exit] key to log off.
Employee’s working time recording You can manage your working time; time-in, time-out, break-in and break-out time. The working time can be recorded by the following operations: ■ Time-in operation 1. Touch the [TIME IN] key. The time-in window will appear. If you has already signed-on, the POS terminal will directly display time-in message shown in step 2. 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK]. The time-in message will appear.
■ Break-in operation 1. Touch the [BREAK IN] or [PAID BREAK IN] key. The break-in window will appear. If you has already signed on, the POS terminal will directly display break-in message shown in step 2. 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK]. The break-in message will appear. 3. Touch [OK]. When you want to print the time, touch [Print].
■ Break-out operation 1. Touch the [BREAK OUT] key. The break-out window will appear. If you had already signed on, the POS terminal will directly display break-out message shown in step 2. 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK]. The break-out message will appear. 3. Touch [OK]. When you want to print the time, touch [Print].
■ Time-out operation 1. Touch the [TIME OUT] key. The time-out window will appear. If you has already signed-on, the POS terminal will directly display time-out message shown in step 2. 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK]. The time-in message will appear. 3. Touch [OK]. When you want to print the time, touch [Print].
Editing employee’s time record When it is necessary to edit an employee’s time record, use the following procedure. 1. Touch the [TIME EDIT] key. The following window will appear. If you has already signed on, the POS terminal will directly display the window for entering a target employee code shown in step 2. 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK]. The following window will appear.
3. Enter the target employee code for whom time is to be edit, or swipe his or her employee card. Date to be edited Current date is displayed as the default. 4. Specify the date to be edited. Change the date on the date column, or display a calendar by touching the arrow key on the date column, and click the target date on the calendar. To change the month, click the right or left arrow. After specifying the date, touch [OK]. The window for editing time will appear.
5. To modify time: Touch the line to be modified and touch [Modify]. The following window will appear. The time category you selected Current setting (Hour - Minute) Change the time. To change the minute, touch the minute column. After the setting, touch [OK]. Time edit window will appear again with new setting. To make a new setting: Touch [New]. The following window will appear. Touch the down arrow key. The pull-down menu for selecting a time category will appear. Touch the target time category.
Sales for employees Sales for employees can be managed by entering employee codes. The sales shall be finalized by credit. 1. Touch the [EMPL SALES] key. The following window will appear. 2. Enter the employee code for whom sales registration is performed, or swipe his or her employee card. Then touch [ENTER]. The employee code and name will appear in the receipt window. 3. 4. Make item registrations. For finalization of the transaction, touch the [EMPL CHARGE] key.
Supervisor clerk This function is used to substitute a supervisor clerk for an ordinary clerk. The supervisor clerk can make entry as an ordinary clerk by assigning the ordinary clerk code. You can use the supervisor clerk function only for substituting for an ordinary clerk. 1. Enter your clerk code, and touch the [CLK#] key, or insert your real key. 2. Enter your password, if necessary. 3. Open the target table(s). The supervisor can access all opened tables.
Overlapped clerk entry This function allows switching from one clerk to another clerk and to interrupt the first clerks entry. When a clerk key other than the one currently in operation is pressed during a transaction operation, the entries made thereafter are treated as different clerk sales. No item is printed on a receipt during an entry operation while the overlapped clerk function is enabled, though printed on the journal. When the payment is completed, the receipt will issued.
14 Special Printing Function Printers may be connected with your POS terminal. Depending on the printers connected with your POS terminal, please refer to below for special printing function. After transaction receipt/Copy receipt printingReceipt printer If your customer wants a receipt after you have finalized a transaction with the receipt ON-OFF function in the “OFF” status (no receipting), touch the [RCPT] key for receipting.
Check printing (CHEQUE EURO and English cheque) - Slip printer The POS terminal can perform check printing (CHEQUE EURO and English cheque) when it is connected with the slip printer (SHARP model TM-295 for CHEQUE EURO, and SHARP model TM-295 or TM-U950 for English cheque). ■ CHEQUE EURO 1. Set a validation slip to the slip printer (TM-295). 2. Enter a check payment amount, and touch a cheque key and the [CHECK PRINT] key in this order. The amount will be printed on a slip. ■ English cheque 1.
Printer rerouting All printers can be rerouted to any other printer, like from a receipt printer to remote printer. When any error occurs at a printer, a window will appear to prompt you to select another printer for rerouting. For rerouting, select a printer. To retry printing on the error printer, touch the [Retry] key. To store printing data, touch the [Store] key. The POS terminal stores printing data and prints when the error printer was recovered.
Electronic journal This function is intended to record the journal data in the electronic journal file (memory) instead of journal paper. Also this data is used instead of Transaction Log data. All transaction data and operation log is logged into the electronic journal file. On your POS server, the data for one day are stored. Multifilter (time, items, revenue center, time zone, clerk amount, transaction number, media, discounts and terminal) and open entry filter (text search) are allowed.
Receipt printing on a remote printer ■ Sort shift function Registered items are printed on remote printers according to their sort groups. You can temporarily change the group number of an item to be registered by using the [S.SFT] key. If the [S.SFT] key is used for a link, combo, or condiment PLU, the sort group numbers of all items are changed. 1. Enter a new sort group number (01-99), and touch the [S.SFT] key. 2. Make an item entry.
Receipt printing style shift function Receipt printing style can be temporarily shifted from S/D to Addition or from Addition to S/D by using the [RCP SF] key. When the receipt printing style is programmed to S/D, the style is changed to Addition, and it is programmed to Addition, the style is changed to S/D. The printing style will return to programmed type after issuance of one receipt or by using the [RCP SF] key again.
Printing bills This function is used for issuing the bill to the guest. Your POS terminal can print bills on the bill printer or the receipt printer. When bill printing is compulsory for table guest checks, and a paper is inserted, bills are automatically printed. 1. Touch the [C.BILL] key, if necessary. 2. Touch the [BILL] key to print a bill. Touch the [G.C.RCPT] key to print bill on receipt. 3. Touch the same key again to make a copy.
Bills on journal When a bill is printed, a copy of the bill is printed on journal at the same time. However, the print format of a bill on journal depends on the journal format. NOTE Consecutive number is not printed on the copy on the journal, but the bill consecutive number is printed. You can trace the bill later by the bill number. Bar code printing on bill Bar code is printed on a bill for recall transaction by scanning a bar code. Touch the [RECALL] key, and scan the barcode on the bill.
Guest check copy You can use this function when you want to take a copy of guest check. Touch the [G.C.COPY] key and make a desired entry. ➞ [G.C. COPY] ➞ item entry ➞ finalization ➞ (Bill/G.C.RCPT/RCPT) ➞ NOTE • The guest check copy has nothing to do with the memory. • The operation is the same as normal entry. But the validation printing is disabled and the drawer does not open.
Entertainment bill This function is used to print sales data on guest checks (Entertainment bill) on a receipt printer or bill printer. (Continental Europe only) NOTE • When a bill printer is not assigned, an entertainment bill is printed at a receipt printer. • When an assigned bill printer uses one sheet paper (TM-295), an entertainment bill is printed at a receipt printer.
15 Macro Key Entries You can achieve many different key sequences automatically with a single operation. For this function your POS terminal allows you to use a magnetic card reader (MCR), a barcode scanner, the [MACRO #] key and the direct macro ([MACRO n] ) keys. You can make the entries anytime during item registration. Using the [MACRO #] key Enter the target automatic sequencing number and touch the [MACRO #] key. Using the [MACRO n] key Touch the target macro key.
16 Training Function The training function is used when a clerk practices POS terminal operations. When a clerk set in training is selected, the POS terminal automatically enters the training function mode. When a clerk not set in training is selected, the POS terminal automatically enters the ordinary registration mode. The training operations are valid for key operations in all modes.
17 Compulsory Cash/Cheque Declaration If your POS terminal has been programmed for compulsory cash/check declaration, you must declare cash/cheque in drawer in advance according to the type of the declaration when you take a individual or all clerk Z report or a terminal report Z, which depends on programming. For the declaration, there are two methods, preset type and open type.
18 Close Session (EOS) Close session closes the terminal. Close session may be performed automatically at the preset time, or can be performed manually. When a close session is executed, the following Z reports may be issued automatically. • Transaction report • Item report • Hourly report NOTE For details of Z reports, please refer to "Reading (X) and Resetting (Z) of Daily Sales Total" section. To perform close session manually, touch the [EOS] key.
19 Terminal Programming Downloading POS programming data Programming data set by the POS sever (Back Office) may be downloaded to your POS terminal automatically or manually depending on the programming setting. When the programming data is downloaded, all the terminals connected to the POS server are updated. Automatic downloading When you turn on your POS terminal, all programming data is copied from the POS sever to the terminal.
Changing programming settings All programming settings necessary for your POS terminal are done at the POS sever. However, on the terminal you can temporarily change some programming settings depending your need. ■ Programming list Price change EAN/PLU creation Customer creation Low stock entry Changing tare Use price change function. New price are distributed to all satellites. Use EAN/PLU learning function. Use customer learning function. Use countdown item function. See the procedure below.
3. Enter a new tare number for the PLU item, and touch [ENTER]. The tare list window will appear again with the changed parameter. 4. If necessary, repeat from the step 2 for selecting another items. To finish the operation, touch [Cancel].
20 Reading (X) and Resetting (Z) of Daily Sales Totals You can take reading and resetting reports of daily sales totals. Those operations can be performed by issuing daily sales reports. For the issuance, you may • display on the operator display. • print on a printer • both display on the operator display and print on a printer. • Use the reading function (X) when you need to take the reading of daily sales information entered after the last resetting. You can take this reading any number of times.
Report title Filter Available report in each mode X PLU Groups Yes Departments Yes Item Range Yes Theoretical Food Cost% PLU Groups Yes report Departments Yes Item Range Yes Revenue Center Yes PLU Groups Yes Departments Yes Item Range Yes Item Report by Time Zone Simple Stock report Z Yes Hourly reports *2 Time range At the close session Yes Yes Yes PLU Hourly reports *2 Time range Yes Yes Sales by terminal report Clerk report (individual) *3 Clerk Yes Clerk report (all
1. Touch the [REPORT] key. The report window will appear. 2. Select a target report and touch [X] or [Z]. Filter layout will be shown.
3. Select the target filtering data from the drop menu, or enter the filtering data if necessary and touch [Display], [Print] or [Display & Print].
21 Receipts Printed on the Remote Printer Type of Receipts You can select one of the following five types of receipts for remote printers. These types of receipts are available in the REG or VOID mode. The receipt type may vary depending on each PLU, category, department, group and remote printer.
■ Single/double receipt type A single receipt or a double receipt is issued in accordance with the receipt type programmed for each item. Same consecutive number is printed on each double receipt Double receipt Single receipt Perforation ■ Addition + single receipt type Single type receipt is issued for each item after a normal receipt (addition type) is issued. The contents of this type of receipt is same as the addition receipt type.
■ Double addition receipt type The contents of this type of receipt is same as the addition receipt type. However, the same receipt will be issued two times. ■ Double (addition + single) receipt type The contents of this type of receipt is same as the (addition + single) receipt type. However, the same receipt will be issued two times. Same consecutive number is printed on both issues.
SHARP CORPORATION XXXXXXXXXX➀
