Specifications

Reception and copying problems
Problem Check and remedy
The fax machine doesn’t
receive documents
automatically.
•• Make sure that the reception mode is set to
FAX. If you subscribe to a distinctive ring
service, make sure that the Distinctive Ring
function is set to the correct ring pattern. If you
do not subscribe to a distinctive ring service,
make sure that Distinctive Ring is set to OFF
SETTING. (See
Distinctive Ring in Chapter 7.)
The power is on, but no
reception takes place.
•• Make sure that the wall jack is connected to the
TEL. LINE jack, and not the TEL. SET jack.
The printing paper comes
out blank when you try to
receive a document.
•• Make sure that the document is loaded properly
in the feeder of the transmitting machine. Print a
report or make a copy to confirm the printing
ability of your machine.
General print quality is poor.
•• It is important to select a paper that is
appropriate for the thermal transfer printer in
your fax. We recommend using laser quality
paper that has a very smooth finish. Copier
paper will work, but it sometimes tends to yield a
lighter print quality.
The received document is
faint.
•• Ask the other party to send higher contrast
documents. If the contrast is still too low, your
fax may have a problem. Print a report or make
a copy to check your fax’s printing ability.
Received images are
distorted.
•• Noise on the telephone line may cause
distortion. Have the other party try sending the
document again.
•• The print head may be dirty. See Fax print head
in Chapter 10.
•• Make a copy of another document on your fax. If
the copy is also distorted, your fax may need
service.
11.Trouble-
shooting
Problems and Solutions
131