FACSIMILE Operation Manual UX-340LM

Problems and Solutions

Dialing and transmission problems

Problem Solution

No dial tone when you pick

up the handset or press the

SPEAKER key.

• Make sure the handset cord is connected to the

correct jack. See Connecting the handset on page 10.

Dialing is not possible. • Make sure the power cord is properly plugged into a

power outlet.

• Make sure that the telephone line is properly

connected to both the TEL. LINE jack and the wall

jack.

• Make sure that the fax machine is set to the correct

dialing mode for your telephone line. See Connecting

the telephone line cord on page 11.

The power is on, but no

transmission takes place.

• Make sure that the receiving machine has paper.

• Make sure that the telephone line cord is plugged into

the TEL. LINE jack, and not the TEL. SET jack.

• If the receiving machine is in manual mode with no

attendant, reception will not be possible.

• Check the display for error messages.

• Pick up the handset and check for a dial tone.

Nothing is printed at the

receiving end.

• Make sure that the document for transmission is

placed face down in the feeder.

A distorted image is

received at the other end.

• Noise on the telephone line may cause distortion. Try

sending the document again.

• Make a copy of the document on your fax machine. If

the copy is also distorted, your fax machine may need

service.

all_ux340lm.book Page 96 Tuesday, November 28, 2000 3:09 PM