User manual

Preventive Maintenance
BioRobot EZ1 DSP Workstation User Manual 02/2007 6-1
6 Preventive Maintenance
The following preventive maintenance procedures must be
carried out to ensure reliable operation of the BioRobot EZ1
DSP:
Regular preventive maintenance — after each
protocol run
Daily preventive maintenance — after the last
protocol run of the day
Weekly preventive maintenance — every week
Annual preventive maintenance every year;
removal and replacement of parts are carried out by
QIAGEN Instrument Service Specialists only
WARNING
Risk of electric shock [W10]
Do not open any panels on the BioRobot EZ1 DSP.
Risk of personal injury and material damage
Only perform maintenance which is specifically
described in this manual.
Servicing
Each BioRobot EZ1 DSP workstation is supplied with a one-
year warranty that includes all repairs due to mechanical
breakdown. Worldwide, the maximum time for response to a
breakdown is 5 days. Application development, software
upgrades, worktable accessories, disposable items, and
replacement of spare parts such as syringes, tubing, and
pipet tips are not included in the warranty.
QIAGEN offers comprehensive Service Support Agreements,
including IQ/OQ, Warranty Extensions, Full Cover Support
Agreements, and Preventive Maintenance Agreements.
Service Support Agreements ensure high performance from
your workstation. In addition, service histories are fully
documented and all parts are certified and guaranteed.
Contact your local QIAGEN Instrument Service
representative, or your local distributor for more information
about flexible Service Support Agreements from QIAGEN.