User manual

Troubleshooting
39
Error Codes
Flashing Red LED
• Issue: Pump disconnect error
• Resoltuion: See section 6.0: Pump Disconnect Error Protection
Flashing Red/Orange LED
• Issue: A component in the motor has gone bad
• Resolution: If you are under warranty, contact EcoTech Marine for a replace-
ment motor. If you are outside warranty, visit the parts store at www.ecotech-
marine.com to purchase a new motor.
Flashing Red/Yellow LED
• Issue: The pump has over heated
• Resolution: Clean the wetside and check that there are no obstructions block-
ing the rotation of the wetside or dryside. If the problem persists, contact
EcoTech Marine to speak with a service represenative.
Flashing Red/Green LED
• Issue: Stall error
• Resolution: Clean the wetside and check that there are no obstructions block-
ing the rotation of the wetside or dryside. If the problem persists, contact
EcoTech Marine to speak with a service represenative.
Flashing Red/White LED
• Issue: Wireless upgrade error
• Resolution: Re-attempt the upgrade process until it completes successfully.
Alternatively, you can use a normally functioning pump to re-flash the pump
with the red/white error code. If none of this works, contact EcoTech Marine to
speak with a service represenative.
Solid Red LED
• Issue: Upgrade Error
• Resolution: Re-attempt the upgrade process until it completes successfully.
Alternatively, you can use a normally functioning pump to re-flash the pump
with the red/white error code. If none of this works, contact EcoTech Marine to
speak with a service represenative.
Very fast flashing red, no LED at all when powered up, or multiple random colors
• Issue: All of the earlier codes represent actual error codes programmed into
the driver. The error above however, reflects that some damage to the pump
has occurred preventing it from functioning properly
• Resolution: contact EcoTech Marine to speak with a service represenative.
Section 7.0