Installation guide

About Us
2
To l l F r e e 1 - 866- 241- 3400
Our Story
Automated Video Systems or AVS, established in 1998, designs and
manufactures professional grade video surveillance systems. AVS cre-
ated the EZWatch Pro surveillance line of products in early 2000. The
goal of the product line was to provide a low cost professional grade
surveillance system that could be easily installed and used by a person
with little or no ―high tech‖ background. Since it’s beginning thousands
of EZWatch Pro systems have been sold and installed, providing supe-
rior performance, value, reliability and customer satisfaction. EZWatch
Pro has truly established itself as one of the most friendly yet powerful
surveillance systems on the market.
All products developed and sold through AVS have been developed and tested by actually installing the equipment in
real security applications over the past several years. From small town USA to the 911 Baghdad Emergency Dispatch
Center, our equipment is installed and operating. All equipment, soft-
ware and installation procedures are "tried and true" tested in over
60,000 different installations.
The company's main corporate offices and customer support center is
located in a new state of the art 14,000 sq. foot facility located in Salt
Lake City,
Utah. This facil-
ity also sup-
ports our soft-
ware program-
ming depart-
ment as well as our purchasing department. Two nearby ware-
house facilities provide product control, packaging and shipping
services.
Customer Support: We maintain one of the industry's largest
customer support departments, providing live unlimited cus-
tomer support. Each and every one of our 22 support represen-
tatives have completed extensive training on all of our products and have extensive knowledge on product application
and trouble shooting. All this with one goal in mind, 100% customer satisfaction! Being focused on customer satisfac-
tion is an integral part of our past success and the cornerstone of our future.
Our Commitment
At Automated Video Systems we firmly believe in provid-
ing true value to our customers. We offer innovative prod-
ucts supported with extensively trained representatives.
We truly believe we are the best value on the market.
We appreciate and value each and every customer, who
places their trust in our ability to provide reliable, cost
effective solutions for their needs. This trust is not taken
lightly, but cherished by this company and it’s employees.
We know our success and the future security of our jobs
and families rely on our commitment to your satisfaction.
Combining our vast knowledge of the security industry
with an obsession for customer service, I truly believe we
are the right choice for securing any facility.
Your security is our passion!
Scott McQuarrie
President & CEO
Product Color Codes
Professional Grade Products p4
Value Grade Products p15
Hardware Based Products p26
Security Cameras p29
Pan Tilt Zoom Cameras p32
Hidden Cameras & Spy Kits p34
Monitors & Keyboards p38
Parts, Tools & Accessories p40
Ordering & Support p45
IP Cameras, NVR’s & Kits p24