XEA212Frequently asked questions.
How do I prepare my XEA212 for set-up? Take the XEA212 out of its box, remove the packing materials. Place the XEA212 on a flat stable surface, close to a power outlet. Also insure it will not be exposed to direct sunlight, and is away from water (taps, sinks, etc). How do I clear the XEA212 to ready it for programming? It is very important that you “initialise” the XEA212 correctly once you have removed it from the box, and are ready to start programming.
How to install the batteries, and why should I do so? The XEA212 uses 3 x AA size batteries to hold its preset, and sales data in memory when it is switched off. If you do not install 3 x AA size batteries; the XEA212 will be cleared of all preset, and sales data when it is turned off. 1. Lift the printer cover up and forward, and detach it. Be careful of the paper cutter to avoid cutting yourself. 2. Open the battery compartment cover next to the paper roll cradle. 3.
What sort of paper roll do I use, and how do I install it? The XEA212 uses a thermally sensitised paper roll which is: 57mm wide. Its maximum diameter should be no more than 80mm. 1. Remove the print cover, be careful not to cut yourself on the paper cutter. 2. Lift up the green print roller release lever to unlock and open the print roller arm. 3.
4. Feed the end of the paper along with the paper position guides as shown in the diagram below. 5. While holding down the paper, slowly close the print roller arm, and push down the arm until you hear a click. This means the arm is locked back in place. The paper will feed automatically 6. Cut off the excess paper using the edge of the inner cover, and replace the external printer cover. Press the key to make sure the paper end comes out of the printer cover and clean paper appears.
How do I set the time and date? 1. Set the mode key to the PGM position. 2. Enter the time as a four digit number. Use the 24 hour format. For example 2:30pm would be entered as 1 4 3 0 3. Press the # key 4. Enter the date as an eight digits using the day-month-year format. For example 5. 7th of December 2010 would be entered as 0 7 1 2 2 0 1 0 6. Press the # key How do I set a 10% GST rate? 1. Set the mode key to the PGM position 2.
How do I set a Department as taxable or not taxable? 1. Set the mode key to the PGM position Department keys are the keys labeled 1 to 6 above the numeric key pad 2.
How do I set the letters GST to print on the receipt? 1. Set the mode key to the PGM position 2. Enter: ST 3 _●_ 8 __ G S _T ST TL You can enter characters with the QWERTY key sheet overlay. How do I set the $ symbol to print on receipts? 1. Set the mode key to the PGM position 2. Enter: ST 8 5 _●_ SPACE SPACE SPACE _$_ ST TL Use the QWERY keyboard overlay as shown above. Enter the 3 spaces and the $ symbol.
How do I give a department a descriptive name? 1. Set the mode key to the PGM position Department keys are labeled 1 to 6 above the numeric key pad. 2. Enter: ST -1- _●_ DEPT KEY enter characters You can now enter up to 16 characters with the QWERTY keyboard overlay. 3. Press the ST to confirm your selection. 4. Press the TL key to save your selection.
How do I program the PLUs? (Price Look Ups) The XEA212 is set at Master Reset (Factory Default) to have 210 PLUs. These PLUs are assigned to 3 keyboard levels. PLUs 1 to 70 are on level one. PLUs 71 to 140 are on level two, and PLUs 141 to 210 are on level three. PLUs are used to “look up”, a description and price for often sold items. Please follow the steps below to program a PLU 1. Set the mode key to the PGM position 2. Press a PLU key (1 to 70).
9. Press one of the department keys above the numeric key pad to associate the PLU with a department. You must associate a PLU with a department. 10. Press ST to confirm the department association. Press the _1_ on the numeric keypad to select a PLU with a preset price. Press the _0_ on the numeric keypad to select a PLU with an open price. PLUs with open prices are known as Sub-departments on Sharp ECRs. 11. Press ST to confirm the PLU’s type. 12.
How do I get my business name and ABN to print on the receipt? 1. Set the mode key to the PGM position 2. Enter: ST 1 1 __ 3 ST TL 3. Type each line of your information, up to 6 lines as follows: 4. Enter the Top (first) line do the following: ST 4 _●_ 1 ST TL __ use the keyboard to type up to 24 characters 5. Enter the second line do the following: ST 4 _●_ 2 ST TL __ use the keyboard to type up to 24 characters 6.
9. Enter the sixth (last) line do the following: ST 4 _●_ 6 ST TL __ use the keyboard to type up to 24 characters How do I set the printer to print a receipt or a journal? The XEA212’s printer can be set print: a receipt, or a journal. 1. Set the mode key to the PGM position 2. To set the printer to print receipts, do the following: Enter: ST 6 1 1 0 0 0 1 1 1 ST TL 3.
How do I allow for printing copy receipts? 1. Set the mode key to the PGM position 2. To allow for printing copy receipts: Enter: ST 6 3 0 1 0 1 0 0 0 1 ST TL How do I stop a receipt printing at the end of each sale? 1. Turn the Mode key to OP X/Z position 2. Press the -RCPT- key 3. Turn the mode key back the REG position A receipt will only print after a transaction if you press the -RCPT- key.
How do I make the decimal point key work; so I can sell other than full units. For: example 2.5 meters of something? 1. Set the mode key to the PGM position 2. To allow for fractional units: Enter: ST 5 0 0 0 0 0 0 0 0 ST TL How do I turn off the Electronic Journal full error message? The XEA212 has an Electronic Journal. It cannot be turned off. It works on a FIFO (First in First out) basis. When the journal is nearly full the XEA212 will warn you that this is so.
How shall I know when it is time to replace the batteries? The XEA212 will display a low battery warning message “LOW BATTERY” when the batteries are near to the end of their life. It will display the warning message “NO BATTERY” when the batteries are past the end of their life, or are not installed. The “LOW BATTERY” warning message is normally displayed about 2 days before the end of the batteries’ life.
How do I make a sale? 1. Turn the mode key to REG 2. Sign on a clerk. For example to sign on clerk 1 enter: 1 CLK# 3. Enter the a price in cents. For example $15.00 is entered as: -1- 5 0 0 4. Press the department key you wish to apply the $15.00 sale to for example department 2. Department keys are the keys labeled 1 to 6 above the numeric keypad. _2_ 5. Or Press a PLU key for example _34_ to register a pre-programmed item. PLU keys are the keys labeled 1 to 70 to the right of the TL key 6.
How do I make a Correction after finalizing a Transaction (void mode)? When you need to correct (void) incorrect entries after the sale has been finalised, Please use the following procedure: 1. Turn the mode key to the Position with the MA key. 2. Re-enter the sale information you wish to remove. All the amounts you enter will be removed from the relevant Department and/or PLU as well as the Transaction totals such as Cash in Drawer.
The XEA212 displays “OVER LIMIT” when I try to finalise a sale to cash. How do I fix this? 1. First you must either: finalise the sale to Credit card CR1 and CR2 CH1 or CH2 or Cheque or do a subtotal void to clear the sale. Subtotal void is done by entering: ST ST 2. Turn the mode key to PGM 3. Enter the following: -8 - ST TL 4. Turn the mode key back to REG. The “OVER LIMIT” problem should be fixed.
How do I produce sales reports? There are two type types of reports: X or e(X)amine reports Z or (Z)ero reports X reports read out your sales data, but do not clear it from the XEA212 Z reports read out your sales data, and clear it from the XEA212 There are two levels of X and Z reports: Daily Period A daily X report allows you to examine your daily figures anytime during the day without clearing them. A daily Z report allows you to print out your daily figures at the end of the day, and clear them.
To produce a daily Z report, do the following: 3. Turn the mode key to X1/Z1 position 4. Press ● TL key Your daily Z report will print. To produce a period X report, do the following: 5. Turn the mode key to X2/Z2 position 6. Press the TL key Your period X report will print. To produce a period Z report, do the following: 7. Turn the mode key to X2/Z2 position 8. Press ● TL key Your Period Z report will print.
