Owner Manual

MAINTENANCE GUIDELINES
MAINTENANCE GUIDELINES FOR CERAMIC/PORCELAIN
FLOORING
GROUT CARE
Grout is the mortar type material used to ll the spaces between the individual tiles. Its purpose is simply to ll the joint between the tiles and become
a permanent, integral part of the oor.
Neither sealing the grout nor using a 100% Epoxy Grout will guarantee against surface build up or discoloration of the grout.
Grout needs to be cleaned on a periodic basis to remove any surface residue build up.
This routine cleaning can be performed with a neutral pH hard surface cleaner.
When deep cleaning of the grout is required, use a professional strength tile and grout cleaner to restore the color of the grout lines. Follow instructions
from the chemical manufacturer.
POST GROUTING INSTALLATION CLEAN-UP
Grout haze is a lm left behind on the surface of the tile as part of the nal grouting process. It is normally buffed off the surface after the grout has cured
for 12-24 hours using a cheese cloth material. If after 48 hours the grout haze is still visible, then use a “grout haze remove” which usually contains
Sulfamic Acid. Sulfamic Acid should only be used on porcelain or ceramic tile.
In cases where Epoxy Grout is used, use an “Epoxy Haze Remover”. These cleaners are formulated to quickly and safely remove Epoxy grout haze.
PREVENTION
Maintain a clean exterior (sidewalks, parking lots) where dirt enters the building.
Use walk-off mats at entrances, transition areas and special areas such as food service/restrooms to conne soil, oil, grease and high moisture areas.
Additional matting may be necessary during periods of inclement weather. Always keep mats clean.
Use appropriate oor protectors on furniture, we recommend heavy duty felt protection. Metal protectors can rust and stain the surface of the ooring.
Protect oor when moving heavy objects to prevent damage to the surface.
ROUTINE MAINTENANCE
Allow the new porcelain tile and grout to dry for at least 72 hours before any type of maintenance occurs.
Sweep, dust mop or vacuum the oors to remove soil particles that can scratch the surface. Do not use vacuums with rotating beater bars on hard
surfaces. Dust mop treatments are not recommended.
All spills should be addressed quickly to avoid staining and slip/fall hazards.
Absorb wet spills and if necessary, us a neutral pH cleaner and rinse with water. Always blot dry.
Make sure the cleaner used is a neutral pH cleaner and will not stain the grout.
Never use a detergent or soap as this will cause a residue build up that will dull the surface.
Do not use cleaners with acids, chlorine, vinegar or ammonia as these chemicals can damage the grout and/or the surface of the oor.
Wet mop using a neutral pH cleaner on a schedule based on trafc level. Always rinse with water after wet cleaning. Use two buckets when mopping-
One bucket with cleaner, one bucket for straining the mop. Shaw recommends using a at microber mop.
Restaurant installations: Use a higher pH (8.5-9.5) cleaner to cut through airborne grease or grease f rom the kitchen. (Diversey-GP Forward,
Ecolab- Maxx Dual Action are two examples).
DEEP CLEANING
Periodically, the oor will need to be deep cleaned using a cylindrical brush scrubber and neutral pH cleaner. Always rinse with water after scrubbing
the oor to remove any remaining residue.
Use safety signs when wet cleaning the oor to prevent safety hazards.
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For reference purposes only if printed or downloaded. Revision: 082318