Product Brochure

change during the aging process. These warranties do
not cover damage from the sun and its UV rays.
13. Use area rugs in high-trafc areas and pivot points
(e.g., stair landings, room entries, etc.), especially if you
have a large family or indoor pets.
14. Maintain the proper relative humidity in your home
between 35% – 55%.
RADIANT HEAT GUIDELINES
Selected Shaw engineered hardwood products are
approved over radiant-heated suboors provided that
the oors are installed in strict accordance with the
Shaw installation guidelines pertaining to radiant-heated
suboors. The products approved for use over radiant
heat MUST be designated as radiant-heat approved
with the radiant heat logo on the actual Shaw
sample board. Products without this logo are NOT
recommended for use over radiant heat and are NOT
warranted for this application.
The following guidelines must be applied throughout
the life of the oor in order to reduce the affects of
radiant heat on engineered wood oors. Even when
these guidelines are followed it is still possible that your
ooring may experience some cracks (seasonal checking)
on the surface, gapping between boards, or delamination
of boards. The approved engineered products can only
be installed over radiant-heated suboors using the
installation methods approved by Shaw. The temperature
and humidity levels described below must be maintained;
otherwise, any damage resulting from such failure to
maintain may not be covered under warranty. After the
ooring is installed, slowly raise the temperature to the
preferred comfort level (over at least a 5-day time frame),
beginning two days after installation or at the onset of
colder weather conditions.
• The radiant heat system must be controlled and the
surface temperature of the ooring must never be
allowed to exceed 82°F.
• The proper humidity level (35% – 55%) must be
maintained within your home at all times during the
year. Use of a humidication system may be required to
maintain proper humidity levels to avoid excessive drying
of the wood ooring.
• Seasonal gapping should be expected.
• Surface checking can be expected if the humidity level is
not properly maintained between 35 – 55% R. H. or if the
oor’s surface temperature exceeds 82°.
HARDWOOD LIMITED RESIDENTIAL
WARRANTIES
These warranties, which begin from the date of purchase,
apply to products used in dry residential applications.
Lifetime warranties apply for as long as the original
purchaser owns and resides in the home where the
product was installed.
Limited lifetime structural warranty
Shaw warrants all rst-quality engineered hardwood
oors, in their manufactured condition, to be free from
defect in material and workmanship including milling,
assembly, dimension, and grading. Shaw additionally
warrants that these engineered hardwood oors
will not delaminate when properly installed and
maintained according to Shaw’s installation and
maintenance procedures.
What Shaw will do
In the event that the plies should delaminate due to glue
bond failure, Shaw will, at our option, either: (1) repair the
defective plank(s), (2) replace the defective plank(s). This
warranty is a limited lifetime warranty for all rst-quality
Shaw engineered products. Solid products are excluded.
Limited warranty for residential nish wear
Our factory-applied nishes make hardwood oor
installations fast and easy. Every plank is ready to install
right out of the carton. There is no need for sanding or
staining. With our UV-cured nish you gain the assurance
of superior durability and wear resistance. Shaw will
warrant, under normal residential conditions and uses,
and providing that Shaw’s maintenance guidelines are
strictly followed, that the nish will not wear through or
peel off of the hardwood ooring during the length of
the warranty (i.e., 3 years, 25 years, lifetime, etc.) of the
product you purchase. Consult your retail sales person or
the Shaw Information Center 800-441-7429 if you have
questions about the length of your warranty.
HARDWOOD
4
BACK TO CONTENTS