Warranty

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Shaw Repel Hardwood Limited Residential Flooring Warranties- CQ-HS-WA072 08.08.17

LIMITED REPEL HARDWOOD RESIDENTIAL FLOORING

WARRANTIES

The true essence of the American home is captured in the time-honored choice of quality hardwood flooring. While job-

site-finished floors may be beautiful for a while, they cannot compare to the distinctive and inherently stronger wood

floors made by Shaw Industries Group, Inc. (Shaw). Shaw not only produces more durable floors, but we also offer

comprehensive warranties. These products and limited warranties allow you to choose the floor that is right for you, your

lifestyle, and your budget. While a quality product and warranty are extremely important, proper installation and

maintenance of your new Shaw hardwood floor is also essential to ensure years of enjoyment.

Environmental Commitment and Renewable Resources

Shaw takes the environment seriously, and supports the best management practices for timber harvesting. Our

environmental goals include: wildlife preservation, forest regeneration, limiting soil erosion, and making the most efficient

use of all our raw materials.

Please Read This Entire Booklet Carefully

This booklet contains the warranty and maintenance information, plus common sense warranty exclusions that you’ll

need to know to maintain your limited warranty and to keep your new Shaw hardwood floor looking beautiful for

years to come.

Floor Care and Maintenance

Important: All wood based products, even those specifically designed to have increased moisture resistance, are

hygroscopic (they will react to moisture) and as a result will expand or contract accordingly. All sources of subfloor

moisture must be remedied prior to installation. Any construction dampness must be remedied prior to installation.

Although this product is water resistant, it is not waterproof and excessive wetting is to be avoided and water spills dried

immediately. At no time should standing water be left on the floor.

Remember, like any floor covering, our factory finished wood floors will show signs of wear over time, depending on the

size and lifestyle of your family. By observing a few precautions and setting up a re gular cleaning routine and

maintenance program, you can expect years of beauty from your Shaw floor. The following are examples of the

reasonable and necessary maintenance you are expected to perform. They are not intended to be an exclusive list.

1. Sweep or vacuum regularly since built-up grit can damage the surface of the wood. The vacuum head must be a

brush or felt type. Be certain the wheels of the vacuum are clean and do not damage the finish. Do not use a

vacuum with a beater bar head.

2. Remove spills promptly using a soft cloth and cleaning products recommended by Shaw.

3. Shaw recommends the Shaw R2X Hard Surfaces Flooring Cleaner with a terry cloth mop. Always vacuum the

floors prior to using R2XTM. Do not

allow excess cleaner to remain on the floors surface as this may permanently

damage the wood fiber.

4. Important:

Do not use oil soaps, liquid or paste wax products or other household cleaners that contain citrus

oils, lemon oil, tung oil, silicon, or ammonia since these warranties do not cover damage caused by non-

recommended products. Use of these and other such products will harm the long-term performance of your floor

and may also affect its recoat ability.

5. Do not

use 2 in 1 cleaners with polish that may contain acrylics or urethane polish to restore gloss

–

damage

resulting from the use of these products will not be covered under warranty and may produce unsatisfactory

results when not applied properly.

6. Keep pets’ nails trimmed, and paws clean and free of dirt, gravel, grease, oil, and stains.

7. Place protective felt pads beneath furniture legs and feet to reduce scratches and dents. Replace pads as needed.

8. Use a dolly and protective sheets of plywood when moving heavy objects, furniture, or appliances.

9. Make certain furniture casters are clean and operate properly (a minimum 1” wide vinyl surface where it comes in

contact with wood is recommended). Clean wheels periodically to remove dirt and debris.

10. Remove shoes with spiked or damaged heels before walking on floor.

11. Exposure to the sun and its UV rays accelerates the oxidation and aging of wood. This can cause the stain and/or

wood to fade and/or to change color. We recommend that you rearrange rugs and furniture periodically so the

floor ages evenly. Exotic species such as Brazilian Cherry are more susceptible to color change during the aging

process. These warranties do not cover damage from the sun and its UV rays.

Summary of content (7 pages)

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LIMITED REPEL HARDWOOD RESIDENTIAL FLOORING WARRANTIES The true essence of the American home is captured in the time-honored choice of quality hardwood flooring. While jobsite-finished floors may be beautiful for a while, they cannot compare to the distinctive and inherently stronger wood floors made by Shaw Industries Group, Inc. (Shaw). Shaw not only produces more durable floors, but we also offer comprehensive warranties.
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12. Use area rugs in high traffic areas and pivot points (e.g., stair landings, room entries, etc.), especially if you have a large family or indoor pets. 13. Use a dry or dry/damp cloth to blot up spills as soon as they happen. Never allow liquids to stand on your floor. 14. For best results, utilize a dry damp sponge mop for routine cleaning. Avoid wet mopping. 15.
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Radiant Heat Guidelines Selected Shaw brand engineered products are approved over radiant heated subfloors provided that the floors are installed in strict accordance with the Shaw installation guidelines pertaining to radiant heated subfloors. The products approved for use over radiant heat MUST be designated as radiant heat approved with the radiant heat logo on the actual Shaw sample board.
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Limited Warranty for Water Resistance Shaw warrants that for the stated warranty period (may vary by product) from the date of original purchase, your Shaw Repel Hardwood product:  Will resist damage from moisture due to normal cleaning practices (see Care and Maintenance document for additional information)  Will resist damage from moisture due to everyday household spills (see Care and Maintenance document for additional information) This limited warranty does not apply to damage caused by water or
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Shaw’s Curative Actions/Remedies THE ABOVE TERMS AND CONDITIONS OF EACH LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE FOR THESE WARRANTIES.
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or tung oils; neglect or abuse of the hardwood floor, including but not limited to not taking proper precautions to protect furniture legs and feet with protective pads to reduce scratches and dents; not using dollies and protective plywood when moving heavy objects; furniture or appliances having dirty or improperly operating casters; spiked and/or damaged heels; pet claws and scratches; falling or dropped objects which can dent or fracture the flooring and finish; and dents or scratches in the flooring ca
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Warranty Disclaimers ANY WARRANTIES ARISING OUT OF THIS SALE IN ADDITION TO THE ABOVE LIMITED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY FOR RESIDENTIAL FINISH WEAR DESCRIBED ABOVE. SHAW SHALL NOT BE LIABLE FOR LOSS OF USE OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES OR DAMAGES INCURRED BY THE PURCHASER OR BY ANY OTHER PERSON.