Warranty

ManualsBrandsShaw ManualsFlooringTrendsetter Dewberry 7 in. x 42 in. Click Lock Vinyl Plank Flooring (14.55 sq. ft./ case)

WARRANTY

25 YEAR RESIDENTIAL LIMITED WARRANTY / HOME CENTERS

This document details of coverage and limitations for the following warranties for Shaw ooring planks and tiles:

25 YearLimited Residential Wear Warranty

Lifetime Limited Structure Warranty

Lifetime Limited Waterproof Warranty

5 Year Limited Light Commercial Wear Warranty

This Limited Warranty is provided by Shaw Industries, Inc. (Shaw) and begins when the ooring is purchased. Shaw

Residentialis a selling brand of Shaw Industries, Inc. The ooring must be installed in accordance with the installation

guidelines and specications. The ooring must be maintained in accordance with the oor care and maintenance

recommendations and such maintenance continues throughout the duration of the original installation.

The Limited Warranty is further limited to original purchaser of the ooring. Warranty related claims apply to the original Shaw

invoice, or authorized Shaw dealer invoice.

Installation guidelines and specications along with oor care recommendations can be obtained from your dealer. For

additional contact information, please see the bottom of this page.

25 YEAR LIMITED RESIDENTIAL WEAR WARRANTY

The vinyl layer of the oor plank is warranted by Shaw not to wear through under normal use for the life of the product. Vinyl

layer wear-through is dened as 100% vinyl layer wear-through that exposes the core material over a minimum of 3% of the

total installation. (Gloss reduction or surface scratches are not considered surface wear.) Dull nish can be corrected with spot

or overall recoating care systems. If 100% vinyl layer wear-through is determined to have occurred, Shaw will arrange a pro-

rated credit based on the terms outlined below in the section headed “Terms of Lifetime Limited Warranties”. This warranty is

non-transferable and applies only to the original purchaser.

LIFETIME LIMITED STRUCTURE WARRANTY

The oor plank and/or tile is warranted to be free from manufacturing or material defects for the life of the product. Should a

defect occur, Shaw will arrange a credit based on the original purchase of the product. Should a problem attributable as a

manufacturing defect develop after ooring is installed, the cost of labor for repair will be covered by this warranty. This

warranty is non-transferable and applies only to the original purchaser.

Lifetime Limited Structure Warranty Coverage: Upon determination of a valid manufacturing defect, credit will be issued to

the dealer and will be good toward the purchase of a replacement. When a defective product is installed, credit applies to

material only and does not include labor since it is the responsibility of the installer to determine suitability of material prior to

installation. Should a problem attributable to a manufacturing defect develop after ooring is installed, the cost of labor for

repair will be covered by the Lifetime Limited Structure Warranty.

THE 25 YEAR LIMITEDRESIDENTIAL WEAR AND LIFETIME LIMITED STRUCTURE WARRANTY DO NOT COVER:

1. Damage due to adhesives or tape, scratches, gouges, scuffs, punctures, cuts, indentations, burns, accidents, lack of proper furniture rests, such as chair

pads, etc., rolling and/or non-foot trafc, or any intentional misuse of the product. Loss of nish gloss over time is consistent with normal wear & tear and

is not a product aw.

2. It is normal and expected for there to be color variations due to use of natural components, exposure to UV light and/or sunlight, and age of material.

Therefore, color inconsistency between samples, replacement product or illustrations and actual product is not a manufacturing aw.

3. Manufacturer makes no guarantee that Shaw’s products will match or coordinate with customer furnishings, trim, cabinetry, railings, etc.

4. Noncompliance with installation instructions and maintenance guidelines as recommended by Shaw. Manufacturer cannot assume responsibility for

the suitability of ooring material and accompanying products for each individual installation as manufacturer has no control over the installer's proper

application. Should an individual piece be doubtful as to appearance or dimension the installer should not use this piece.

5. Cracking, warping, soiling, fading, improper maintenance or abuse caused by items such as roller skates, golf shoes or pets.Floor covering installed in

inappropriate locations is excluded from this warranty.

6. Gloss reduction or surface scratches are not considered surface wear. Dull nish can be corrected with spot or overall recoating care systems.

7. Damage to oor caused by ooring that is installed using the oating method that subsequently is heated to temperature above 140° F (60° C) or is

exposed to temperatures below 32° F (0° C). Flooring exposed to these conditions must be installed using the glue down method in order to maintain

warranty coverage.

shawoors.com

For reference purposes only if printed or downloaded.

Summary of content (4 pages)

PAGE 1
WARRANTY 25 YEAR RESIDENTIAL LIMITED WARRANTY / HOME CENTERS This document details of coverage and limitations for the following warranties for Shaw ooring planks and tiles: 25 Year Limited Residential Wear Warranty Lifetime Limited Structure Warranty Lifetime Limited Waterproof Warranty 5 Year Limited Light Commercial Wear Warranty This Limited Warranty is provided by Shaw Industries, Inc. (Shaw) and begins when the ooring is purchased. Shaw Residential is a selling brand of Shaw Industries, Inc.
PAGE 2
WARRANTY LIFETIME LIMITED WATERPROOF WARRANTY Shaw warrants that for the stated warranty period from the date of original purchase, your Shaw product will not swell, cup, or crack due to: Normal cleaning practices (see Care and Maintenance document for additional information) Moisture due to everyday household spills (see Care and Maintenance document for additional information) Normal moisture levels from sub oor when exposed to such conditions (see installation guidelines for additinal information).
PAGE 3
WARRANTY This 5 year limited light commercial wear warranty is made subject to the following conditions: 1. The oor must be installed properly and according to Shaw’s installation instructions. Proper installation includes, but is not limited to the following: a. If glue is used, glue entire oor with glue that meets or exceeds PVAC dispersion with a viscosity of 8000 +/- 1000 cpc spindle 6/20 at 20 degrees centigrade – density of 1.11 =/- 0.02 g/cm on a dry content of 48 =/- 1% (weight).
PAGE 4
WARRANTY HOW TO FILE A CLAIM If you think that there is a defect in your ooring that is covered by this Shaw warranty, you must notify the Shaw retailer who sold you the ooring. Your retailer will be able to le the claim with Shaw for you. If you are unable to contact your retailer or do not receive satisfaction, write: Shaw Industries Financial Services P.O. Box 2128 Mail Drop 026-04 Dalton, GA 30722-0040 www.shawnow.