Warranty Guide

Products
Shaw warrants the Shaw LVT oor products to be free from manufacturing defects for a specied length of time from the date of
purchase as set forth below.
Replacement/Repairs
Shaw reserves the right to repair any oor and/or to use its own source to obtain an installer for replacement ooring. If Shaw
repairs or replaces a oor as a result of a warranty claim, it is the customer’s responsibility to be clear, at their own expense, any
items placed over the affected areas subsequent to the original installation. In the event that Shaw repairs a oor, this warranty shall
remain in effect with respect to such oor.
Coverage
This warranty covers manufacturing defects, delaminating, loss of original pattern and color due to fading or wear, when the ooring
is subject to normal residential use, provided the ooring covered by this warranty is installed and maintained according to the
instructions included in the sold package. All StaTite oating product joints are warranted to be ‘Water Tight’.
Terms for Warranty
Within One Year – If a defect covered by this warranty is found and reported to the merchant from which the oor was
purchased in writing within one year of purchase, Shaw will supply new ooring material of similar color, pattern and quality to
replace the defective area. Shaw will also pay reasonable labor costs if professional installation was paid for when the oor was
originally installed.
Within Two Years – If a defect covered by this warranty is found and reported to the merchant from which the oor was
purchased in writing after one year but within two years of purchase, Shaw will supply new ooring material of similar color,
pattern and quality to replace the defective area.
Shaw will also pay fty percent of reasonable labor costs if professional installation was paid for when the oor was originally
installed.
After Two Years – If a defect covered by this warranty is found and reported to the merchant from which the oor was
purchased in writing after two years but within the warranty period specied below, as applicable, Shaw will supply new ooring
material of similar color, pattern and quality to replace the defective area. Shaw will not pay labor costs.
In case of questions regarding the terms for warranty, please contact our Shaw Information Center at # 1.800.441.7429.
Exclusions
The following are not covered by this warranty:
• Darker, solid colors naturally show more scratches and dirt and require more maintenance. We can not warrant the product
against such claims.
• We will not accept shading claims for an overall white oor with touching white planks or tiles.
• Damage caused by re, ood, moisture intrusion caused by emissions from suboor, intentional abuse, damage caused by vacuum
cleaner beater bar, indentations or damage caused by improper rolling loads, chairs or other furniture not using proper oor
protectors or caster wheels, and cutting from sharp objects, asphalt staining and staining from rubber mats, surface scratches,
changes in color or sheen appearance when exposed to a natural light source, exterior application or loss due to inconvenience,
loss of time, incidental expenses or consequential damages.
• Minor shading, color or texture differences between samples and delivered product
• This warranty is void if prior to installation, Shaw oors are not acclimated to room temperature (between 65°F and 85°F) at
job site between 24 and 48 hours and if post-installation, Shaw oors are not continuously maintained at such temperature.
Some states do not allow the exclusion or limitation of incidental or consequential damages so that the above limitation and exclusion
may not apply. Your warranty gives you specic legal rights, and you may have other legal rights, which vary, from state to state.
This warranty is in lieu of any other warranties, expressed or implied. Please keep your receipt. Shaw needs the receipt in order to
verify date of purchase to help resolve any problems.
Warranty Owner
This Warranty applies only to a resident homeowner who is the original purchaser of the Shaw LVT oor products, not to any
subsequent homeowner. For details please contact our customer support department. This warranty shall not include loss of time,
inconvenience, incidental expenses (such as telephone calls, labor and/or materials) incurred in the removal or reinstallation of the
affected material, and any other incidental or consequential damages.
Residential Limited Warranty
Ver. 6-23-11