User's Manual
HAT6018
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Connected
Not Connected
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My device
Bluetooth
Device 1
Device 2
PAIRING-FIRST USE
Eartips
ASSEMBLE THE EARTIPS
Please choose the appropriate size of the eartips for you, and assemble the eartips as below picture.
HOW TO WEAR YOUR SOUND AMPLIFIER
- Hold the sound amplifier with your index finger and thumb.
- Gently insert the sound amplifier into the ear canal, and then rotate it forward or backward until the
product is stable in the ear and will not fall.
HOW TO USE SOUND AMPLIFIER
Remarks: 1. Enter the call mode when the music is playing. When the call is over, the music is played automatically.
2. The earphone enters the call mode in the sound amplifier mode. After the call, the earphone automatically returns to the sound amplifier mode.
KNOW YOUR SOUND AMPLIFIER
Eartips
Metal Charging
Pin
Touch Panel
Horn hole
Charging Pin
Sound Amplifier
Charging Case
TECHNICAL SPECIFICATIONS
Number Status Function Tone Noitce Led Indicator Operation
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Sound
Amplifier
status
Call states
Music states
Charging case
battery status
Sound
Amplifier
battery status
Microphone Port
2s
2s
2s
6s
Blocked tubing/earbud
Hearing change
Too much dust
Restart required
Restart required
Blocked tubing/ earbud
Not Loud Enough
Unclear, Distorted
Performance
Dead sound
amplifier
No LED indicator
when sound amplifier
are inserted into the
charging port
Red indicator light
and 8 white Color
indicator flashes
quickly
Sound amplifier
whistling in the
charging case
If the sound amplifier
whistles in the ear
Inconsistent
Performance
Clean or replace ear wax guard as needed.
Contact your hearing professional.
Clean both microphone and receiver with brush.
Clean or replace ear wax guard as needed.
Contact your hearing professional.
Put the sound amplifier into charging case, close the top
cover, and wait for charging.
Clean or replace ear wax guard as needed.
Contact your hearing professional.
Clean or replace ear wax guard as needed.
Symptom Possible Causes Solutions
TROUBLESHOOTING GUIDE
Put the sound amplifier into charging case，close the top
cover to turn off. Then take out the sound amplifier.
Put the sound amplifier into charging case，close the top
cover to turn off. Then take out the sound amplifier.
Blocked tubing/ earbud
Charge required
Blocked earbud/tubing
Defective sound
amplifier
Low battery
Ear canal fulfilled with
oil wax
Low battery
Dead battery
Sound Amplifier earplug
and ear canal sealing or
fit is not good
Connect the Type-c cable to your charging case and plug it
into the wall. The on-board battery LEDs will flash for a few
seconds to indicate the connection to the power source.
Put the sound amplifier into charging case, close the top cover,
and insert your type-c cord to charge the case.
1. Gently turn the sound amplifier, so that the sound
amplifier eartips and ear canal sealing and fitting better, so
that you can deal with the whistle phenomenon.
2. The size of the eartips on the Sound Amplifier does not
match your ear canal.Use earplug of a different size to
improve the whistle phenomenon.
Insert your type-c cord to charge the case
Turn up the sound amplifier volume.
Clean the sound port or microphone port
Put the sound amplifier into the charging case to charging
Click to adjust the volume level
Sound Amplifier
has no sound
The voice is
very weak and
unclear
Low battery
The volume is too low
Eartips loose
Sound amplifier failure self-checking table
Re-wearing the sound amplifier
Blocked up the Eartips’
sound port or
microphone port
Put both the left sound amplifier and the right sound amplifier into the charging case, open the top cover of the
charging case, press and hold the M button for 5 seconds, the white light of the charging case and the 8 white
lights of the sound amplifier flash alternately for 3 seconds, and the sound amplifier enters reset mode.
FACTORY RESET MODE
- Do not take apart your sound amplifier or insert the cleaning tools inside them. (When not in use, place
your sound amplifier in the charger and store them.)
- In a dry, safe place.
- Away from direct sunlight or heat to avoid extreme temperatures.
- Where you can easily find them.
- Safely out of reach from children and pets. Synergy Charger Care
- Keep your charger clean. Heat, moisture, and foreign materials can result in poor performance.
- Do not use water, solvents, or cleaning fluids to clean the charging ports.
- Keep lid closed as much as possible to avoid dust and debris build-up.
- Store your charger in a clean and dry location.
- Fully charge sound amplifier batteries every night.
HELPFUL HINTS
IMPORTANT SAFETY INSTRUCTIONS
The device is unsuitable in the following situations:
- Usage is prohibited for patients with chronic suppurative otitis media and congenital ear atresia.
- This sound amplifier can only compensate patients with hearing impairment and do not have hearing
therapeutic value.
1) Congenital atresia of external ear or deformity of external auditory meatus, a large number of foreign
bodies in external acoustic meatus;
2) Deafness is unstable, and the degree of hearing loss often fluctuates;
3) Complaint with headache, dizziness, earache, tinnitus, and other symptoms that are not suitable for
adaptation;
4) Sudden deafness in the past three months; progressive rapid deafness; apparent unilateral deafness or
other acute ear diseases;
5) Effusion in the middle ear and frequent purulence;
6) Central deafness; non-organic deafness;
7) Patients with acute otitis externa and tympanitis;
8) Patients with acute and chronic suppurative otitis media (in the period of purulent infection);
9) Patients who are allergic to the material of this product.
- Keep small swallow-able accessories out of children's reach.
- Dropping, immersing in liquid, and accessing strong electromagnetic fields or over heat will damage
sound amplifier. If a sound amplifier or accessories remain in the ear, please go to see a doctor as soon
as possible, do not take it out by yourself.
- Warning not to use in explosive or oxygen-enriched atmospheres; it may damage the device.
- Warning that only the intended person can use it; using a sound amplifier designed for someone else may
result in hearing damage.
- Statement about the special needs of particular patient groups.
- Warning about common conditions that could damage the device.
- Warning that results from the risk management file permissible environmental conditions of transport and
storage.
- Each warning/safety contains: nature of Hazard; likely consequences; precautions
- Please Do not use it at high volume for a long time. Otherwise, it will injure your ear. If you feel
uncomfortable, please stop using it.
- Please check the product every time before using it, and avoid wearing the earplug with foreign objects in
ear canal. It will affect the sound amplifier.
- Avoid shocking and dropping the product. Do not keep or use it in high humidity environments (such as
the sauna room).
- Do not throw the scrapped battery as standard rubbish.
- Do not use the product in a potential explosive or dangerous environment.
- Do not share your sound amplifier with others. Your sound amplifier setting is personal and individual,
share with someone else will result in others' hearing damage.
- Be careful with any unusual skin reactions. In some instances, wearing a sound amplifier can cause an
allergic reaction leading to it chiness or rashes. If you notice any uncommon skin condition, stop wearing
the sound amplifier, and check with a medical specialist.
- Do not place the sound amplifier near the magnetic objects.
- Be sure to take off the sound amplifier when getting a diagnosis or treatment.
- Never pry the inside of the sound amplifier with a needle or similar object; otherwise, it will damage the
device.
- Do not put the sound amplifier near heating appliances or in direct sunlight, and you should also avoid
high moisture areas such as bathrooms or near a humidifier.
- In a closed car in summer, the temperature can rise to very high levels. Do not leave your sound amplifier
in a high-temperature car.
- Do not use the sound amplifier close to a cell phone, otherwise it may increase the noise and affect the
sound quality.
- Please contact the MANUFACTURER:
• Any questions in setting up, using, or maintaining the sound amplifier;
• To report unexpected operations or events.
3.NOTICE
2.WARNINGS
1.CONTRAINDICATION
1. Do not immerse the sound amplifier in any liquid. Remove the sound amplifier before swimming and
shampooing. After swimming or washing, wait for the ear canal to dry before wearing the sound amplifier.
2. Please use the function and volume control switch correctly, open and close as lightly as possible to
avoid excessive force.
3. Applicable objects: Suitable for people with air-conducting hearing loss of about 30-50dB.
4. Please use sound amplifier with sound amplifier charging cases.
5. When you do not use sound amplifier, please charge the product regularly to avoid battery damage; the
recommended charging time interval of sound amplifier is ≤28 days;
MATTERS NEEDING ATTENTION, WARNINGS, AND TIPS
1. Maintenance
1) We do not authorize any institution or individual to maintain and repair the product. If you suspect that
the products have any issues, please contact the manufacturer or distributor to handle them.
2) The user must not attempt any repairs to the device or any of its accessories. Please contact the
retailer for repair.
3) Opening of the equipment by unauthorized agencies is not allowed and will terminate any warranty
claim. warning: No modification of this equipment is permitted!
2.Storage
1) If you Do not use it, and then put the sound amplifier into the charging case.
2) Do not put the device under the sunshine, high temperature, and moist environment or someplace,
which maybe get in touch with fire or is vulnerable to vibration.
3) Keep the device storage in following environmental ranges:-20~55℃, ≤95%RH, 700-1060hPa
3. Disposal
Please dispose of the device under the directive 2002/96/EC – WEEE (Waste Electrical and
Electronic Equipment).and Don’t dispose with domestic waste. If you have any queries, please
refer to the local authorities responsible for waste dis-postal.
MAINTENANCE, STORAGE AND DISPOSAL
Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed
physician (preferably a physician who specializes in diseases of the ear) before purchasing a sound amplifier.
Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists
or otorhinolaryngologists. The purpose of the medical evaluation is to assure that all medically treatable
conditions that may affect hearing are identified and treated before the sound amplifier is purchased.
Warning to sound amplifier dispensers
A sound amplifier dispenser should advise a prospective sound amplifier user to consult promptly with a
licensed physician (preferably an ear specialist) before dispensing a sound amplifier if the sound amplifier
dispenser determines through inquiry, actual observation, or review of any other available information
concerning the prospective user, that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear.
Special care should be exercised in selecting and fitting a sound amplifier whose maximum sound pressure
level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the sound
amplifier user. (This provision is required only for those sound amplifier with a maximum sound pressure
capability greater than 132 decibels (dB).)
RF exposure statement
This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
IMPORTANT NOTICE FOR PROSPECTIVE SOUND AMPLIFIER USERS
FCC WARNING
WARM TIPS:
INTENDED USE
1. Medical purpose
- The sound amplifier intends to compensate for impaired hearing.
2. Intended patients and environment
- The sound amplifier uses for indoor and outdoor environment, and patients under 18 years old must require
the doctor's approval.
3.Side effects
- For patients with sensitive skin, the silicone material may irritate your ear canals.
- First use may cause slight pain to the ear canal due to maladjustment.
NORMALIZED SYMBOLS
Consult instructions for use
B type applied part
Disposal
Please dispose of the device under the directive 2002/96/EC – WEEE (Waste Electrical
and Electronic Equipment). and Don’t dispose with domestic waste.
Date of manufacture
Serial number
Manufacturer
Warning/ Danger: Improper use might cause serious injuries.
IP code of the device: this device’s grade of against ingress of solid foreign objects – the
access probe of 2.5 mm Ø shall not penetrate; the grade of waterproof is vertically falling
drops shall have no harmful effects.
MANUFACTURE: JIANGXI YIANG MEDICAL TECHNOLOGY CO., LTD
Address：Floor 3, Building 3, Ganzhou National High-level Talents Science And Technology Innovation
Park,No.1 Wudang M Ganzhou,Jiangxi,341000,CHINA
IP41
1. Daily maintenance
It is important to keep your instrument clean and dry. Daily, cleanthe hearing instruments using a soft cloth
or tissue. To avoid damage due to humidity or excessive perspiration, please use a drying kit.
2.Care and maintenance
Please put it in where children could not reach, dry and no exposed in the sun.
Do not place sound amplifier near high-temperature heating areas such as stoves.
Do not leave the sound amplifier in a humid place for a long time.
Do not scratch the microphone with sharp objects to avoid damage to the microphone.
Do not disassemble or attempt any repairs by yourself.
3.Cleaning
1) Cleaning the earplug
Remove ear wax plugged in the earpiece by using a stick and brush.
2) Cleaning hook
Using a soft cloth or tissue, wipe off any moisture, sweat, or debris from the surface of the device.
Note: Do not use alcohol or other cleaning solvents to clean the hook as this could damage the protective
covering.
MAINTENANCE AND CLEAN
Keep your sound amplifier clean. Heat, moisture, and foreign substances can result in poor performance.
- Use a cleaning brush or soft cloth to clean debris from around the user control and microphone; inspect
the the receiver, earbud, or ear tip and wax guard regularly.
- Never use water, solvents, cleaning fluids, or oil to clean your sound amplifier.
- Charging contacts should always be kept clean and dry.
Your hearing professional can provide further information on additional maintenance procedures for your
sound amplifier, if needed.
SOUND AMPLIFIER CARE
1. If for any reason, your sound amplifier and charger do not operate properly, do NOT attempt to fix it yourself.
Not only are you likely to violate any applicable warranties or insurance, you may also cause further damage.
2. If your sound amplifier and charger fail or perform poorly, check the guide on the next page for possible
solutions. If problems continue, contact your hearing professional for advice and assistance. Most of the
problems can find in your hearing professional’s office or clinic.
SERVICE AND REPAIR
Notice: The above parameter index testing is on basis of FONIX8000Hearing Aid Test System;
Inspection standard: IEC 60118-7 2005, 2CC coupling cavity SB-1
IN THE PACKAGE
HAT6018 SOUND AMPLIFIER
USER MANUAL
Aftersales mailbox:
aftersalesmailbox@163.com
Charging Case
Sound Amplifier
Type-C Cable
Eartips User Manual
Due to the different actual situations, each customer's experience of using product is different. If you
have any questions in the using process, please contact our professional customer service staff by our
aftersales email (aftersalesmailbox@163.com) or by the platform where you purchased this product as soon
as possible. Please believe that our customer service staff will offer you satisfactory assistance.
If you encounter any problems during using, please
remember to contact us at the first time, please believe
that we will give you a satisfactory solution.
HAT6018 SOUND AMPLIFIER
USER MANUAL
Scan here to check the user video
Aftersales mailbox:
aftersalesmailbox@163.com
If you encounter any problems during using, please remember to contact us
at the first time, please believe that we will give you a satisfactory solution.
FCC ID：2AGA6-HAT6018