User's Manual

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Figure8.5
Note: If you are unable to do it, it means your DirectX is not installed properly or hardware doesn't support this
function.
9.
Fail to use DDNS
Possible Reason 1: The PC or IP Camera can’t connect to the internet.
Solution: Check the internet connection and settings.
Possible Reason 2: Port forward is not set in router.
Solution: Set the port forward of extranet in router correctly.
For example, if IP Camera address is: 192.168.1.100, Media port is 38401, Web port is 85, factory DDNS is
http://test.aipcam.com. Use TP-Link router as below:
(1) Login the router.
(2) Choose “Forwarding”, select “Virtual Servers”
(3) Click the Add New button, pop-up below: