IP Wireless / Wired Camera User Manual
More Security, More Convenience CONTENTS 1 WELCOME ...................................................................................................................................................... 3 1.1 FEATURES ................................................................................................................................................................................................ 3 1.2 PACKING LIST ..................................................................................
More Security, More Convenience 1 WELCOME This is an integrated wireless IP Camera solution. It combines a high quality digital Video Camera with network connectivity and a powerful web server to bring clear to your Desktop from anywhere on your local network or over the Internet. The basic function of it is transmitting remote video on IP network. The high quality video image can be transmitted with 30fps speed on the LAN/WAN by using MJPEG hardware compression technology.
More Security, More Convenience 1.3 Product Views 1.3.1 Front View Figure 1.1 1Sensitive Hole: For light sensitive 2 Infrared LED: For night vision 3 LENS: CMOS sensor with fixed focus lens. (Default is 6mm, 3.6mm optional) 4 Network Indicator LED: If there is network activity, the LED will blink 5 Microphone: Build-in microphone 6 Cover: Color cover to hide the LEDs 7 Wireless Antenna: WI-FI Antenna 1.3.
More Security, More Convenience Figure 1.2 LAN: RJ-45/10-100 base T Power: DC 5V/2A power supply Network Light: The green LED will on when connect to the network, the yellow LED will blink when data transferred Audio Output: The jack is used to plug external speaker I/O PINS: 1 Output A 2 Output B 3 Alarm input 4 Input (GND) RESET BUTTON: Press and hold the RESET BUTTON for 15 Seconds, then the IPCAM will be reset back to the factory default Parameter. (Please keep the power on when do RESET) 1.3.
More Security, More Convenience There are some stickers at the bottom, such as MAC address sticker, QC sticker etc. If your camera does not have these stickers, it may be a clone one, clone IPCAM could not use the original firmware and obtain our good after sale service. 1.4 PC System Requirements System configuration requirements :( Example for viewing four IPCAM) CPU: 2.
More Security, More Convenience Install the follow software: 1. IP Camera Tool: Open the CD, dbclick “IPCamSetup.exe”, only click next, you will complete the software installation.(figure1.6/ 1.7/ 1.8) 2. ActiveX: Double click “Appinstall.exe”—“Next”—“Install”—“Finish”. Figure1.5 Figure1.6 Figure1.
More Security, More Convenience Figure1.8 After this done, the icon “IP Camera Tool” will be displayed on desktop automatically. CAUTION: Before installing and using the product, please read the following precautions carefully and make sure they are fully understood. Use only the power adaptor attached with the product. Use unauthorized power adapter may cause damage to your IP Camera. IP Camera terminal shall be installed in an indoor environment where the rain or snow could not pour it.
More Security, More Convenience 2. SOFTWARE OPERATION 2.1 IP Camera Tool When the Device has been mounted properly, you can double click the icon “IP Camera Tool” and a dialog box as Figure 1.9 will pop up. Figure1.9 Note: The software searches IP Servers automatically over LAN. There are 3 cases: 1. No IP Cameras found within LAN. After about 1 minute search, the Result Field will show “not found IP Server” and the program shut automatically. 2. IP Cameras have been installed within LAN.
More Security, More Convenience Figure2.0 2.1.1 .1 Basic Properties There are some device information in the Basic Properties, such as Device ID, System Firmware Version, Web UI Version.(Figure 2.1) The Device ID just is the camera’s MAC ID, which should be the same as showed on the sticker at the bottom of camera. Every camera has its unique MAC ID. So if there are many IP address showed in the list, check the MAC ID, you can ensure which camera is it.
More Security, More Convenience Figure2.2 Obtain IP from DHCP server: If clicked, the device will obtain IP from DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router which the camera connects has DHCP function and DHCP is enabled). (Figure 2.2) Figure 2.3 IP address: Fill in the IP address assigned and make sure it is in the same subnet as the Gateway, and the subnet should be the same as your computer or router. (I.e.
More Security, More Convenience Please upgrade system firmware first and then upgrade Web UI. Or it may damage the camera.(Figure 2.4) Figure 2.4 Please download the firmware package under the correct type of your camera before upgrade. Follow the upgrade document in the package carefully to upgrade. Please look readme firstly before you do upgrade. CAUTION: Please don’t upgrade the firmware freely. Sometimes, your camera may be damaged if wrong operation during upgrade.
More Security, More Convenience Figure 2.5 Figure 2.6 The default user name is admin, no password Input the correct user name and password, the Sign In interface will pop-up. There are three models to login (figure 2.7). Figure 2.7 (1) Active Mode (For IE Browser): available in IE6.0 or above explorer (2) “Server Push Mode”: available in Firefox, Safari, and Google Chrome browser.
More Security, More Convenience 2.3 For IE Browser Choose Active Mode (For IE Browser), and sign in. Figure 2.8 The first time login the camera, maybe get ActiveX prompt as the picture above, please click the prompt and choose Run Add-on, refresh and login the camera again, then will see live video, details as below: Figure2.9 Figure 3.
More Security, More Convenience Note: If there is still no live video after run ActiveX, and a red cross showed in the center of the screen, or even just a black screen, please try to enable the ActiveX options of IE security settings. Please do the follow steps: 1. Close the firewall of your computer. 2.
More Security, More Convenience Figure 3.2 NOTE: Make sure that the firewall or anti-virus software doesn’t block the software or ActiveX. If you couldn’t see live video, please close your firewall or anti-virus software, and try again. 2.4 For Safari, Firefox, Google Browser Choose Server Push Mode (For Safari, Firefox, Google Browser), and sign in Server Push Mode doesn’t support ActiveX, so some functions are not available, such as Play, Stop, Record, Audio, Talk etc.
More Security, More Convenience 2.5 For Mobile Phone Choose Sign in mobile phone, and sign in. Mobile phone doesn’t support ActiveX, only some basic functions can be available in this mode. It supports Iphone, Smart phone, 3G phone etc. Normally, if the mobile phone supports network video, then it can work with our IP Camera. Figure 3.4 2.
More Security, More Convenience Figure 3.5 Channels: can get different windows. Our IE software supports 9 channels totally. Click : Click this one, you can view the main channel of the camera you login. : Click this one; you can view 4 Channels of cameras which connected, from CH1 to CH4. : Click this one; you can view 9 Channels of cameras which connected, from CH1 to CH9. NOTE: If you want to view 4/9 channels, you should set the Multi-Device firstly (See 3.
More Security, More Convenience OSD Settings: Î Î Figure 3.6 OSD: Means “On-Screen Display”, click “Audio video” > “OSD”, set display date and time on the video. Disabled: Click this one, means clear the OSD. Color: Can set the OSD text color as black, yellow, red, white, blue etc. Add time stamp on record: Click this, there will be time OSD on record video files. Figure 3.7 Rate and Resolution: Rate: Set video frame here, from “full-speed to 1fp/5s”. (Figure 3.
More Security, More Convenience size record files, the lower parameter to get the smaller file. Figure 3.8 Figure 3.9 TOP Menu: Figure 4.0 : Click it to get live video. When you want to back to live video from other menus, just click it. Only under live video, you can do the operation on the right side, such as play, stop, snapshot etc. : Click it to get into play mode, when you click stop icon, the video will be stopped, then click play icon, it will show the video again.
More Security, More Convenience 2.8 For Operator When login as Operator, you can enter the IP Camera for Operator. For operator, it not only supports all the functions which for Visitor, and also supports these functions as below: Figure 4.1 Audio Video Settings Î Î Figure 4.2 Audio buffer: Click this icon, it will show five numbers, which means 1/2/3/4/5 seconds’ buffer of audio. Reversal: Click this icon to see the reversal image. Click again, will back to normal.
More Security, More Convenience Mode, Bright, Contrast Settings Î Figure 4.3 Mode: This is work mode optional, 50HZ/60HZ for the users who use 50HZ/60HZ frequency, outdoor for the users who want to use this camera to monitor toward outdoor environment NOTE: This camera normally should be used in a indoor environment Bright: Set the parameters to adjust the image quality of video. Click Contrast: Set the parameters to adjust the image quality of video.
More Security, More Convenience 3 Settings as Administrator When login as Administrator, you can enter the IP Camera for Administrator. Administrator supports all the settings and operations of the camera; you can set and control it freely There are some special functions only for administrator as below: Figure 4.4 3.1 Multi-Device Settings Î Figure 4.5 Figure 4.6 Multi-Device Settings This camera can support max. 9 channels device at the same time. 3.1.
More Security, More Convenience Figure 4.7 Click Live Video and then select to see four channels, or click Figure 4.8 24 to see nine channels.
More Security, More Convenience Figure 4.9 3.1.2 Set Multi-Device for WAN If you want to view cameras from internet, you have to add these devices by DDNS domain name. Make sure all these cameras you want to add have been set DDNS successfully. (View 3.7 DDNS Service Settings) And also these cameras work well with DDNS. Login the first camera by DDNS domain name and port, this camera will be as the host camera. Figure 5.0 Click Multi-Device, select Multi-Device Settings.
More Security, More Convenience If you have several cameras, you can use the same DDNS domain name, just set different port number for each different camera. Figure 5.1 Note: Add the other camera in the same way, Click submit to add all of them. Figure 5.2 Click Live Video and then select to see four channels, or 26 to see nine channels.
More Security, More Convenience In this case, you can see all the cameras from a remote position by internet, for example, if you are on the business trip, you can use the first camera’s (Host camera) DDNS to view all the devices via internet Figure 5.3 3.1.3 Upgrade Device Firmware If you want to upgrade the camera, please upgrade Device Firmware first, then upgrade Web UI. Click Browse and choose correct bin file, then click Submit to do upgrading.
More Security, More Convenience 3.1.4 Restore Factory Settings Click Restore Factory Settings, will pop-up a prompt, select OK, all the parameter will be returned to factory settings, and the device will reboot. Figure 5.5 3.1.5 Reboot Device Click Reboot the device, will pop-up a prompt, select OK, then the device will reboot Figure 5.6 3.2 Network Settings Click Network, will pop-up the prompt as below: 3.
More Security, More Convenience Î Figure 5.7 If you don’t know Subnet Mask, Gateway, DNS Server. Please check the Local Area Connection Status of your computer; it contains all these information, steps as below: 1. Control PanelÎNetwork ConnectionsÎLocal Area ConnectionsÎ Support Î Details 2. Find the local connection icon from taskbar, left click it, choose Support Î Details Figure 5.8 Figure 5.
More Security, More Convenience If you don’t know the DNS Server, you can set it the same as Gateway. If the router supports DHCP function, you can choose “Obtain IP from DHCP Server” to get dynamic IP. Figure 6.0 Http Port: In most cases, you can leave this value as however, if your Internet Service Provider blocks this port, you may change it to another port number such as 85. 3.4 Wireless Lan Settings Î Figure 6.1 1. Make sure the router is wireless router. 2. Make sure the Wi-Fi antenna installed.
More Security, More Convenience Figure 6.3 Figure 6.4 Figure 6.
More Security, More Convenience 3.5 ADSL Settings When connected to the Internet through ADSL directly, you can enter the ADSL username And password obtained from ISP. Î Figure 6.7 3.6 UPnP Settings Click UPnP Settings to choose Using UPnP to Map Port: Î Figure 6.8 Select it and click Submit, then the camera will support UPnP port forwarding automatically. It’s helpful for using DDNS, if your router support UPnP, then you no need do port forwarding in router. Figure 6.
More Security, More Convenience There are 2 options: Manufacturer’s DDNS: This domain is provided by manufacturer. Third Party DDNS: This domain is provided by the 3rd party, such as Dyndns, Oray, 3322 etc. Figure 7.1 Third Party DDNS If you use third party DDNS, please choose the server you use, such as “3322.org” or “dyndns.org” as below: Figure 7.2 Figure 7.3 You have to register an account firstly, keep the user, password, host, then input it.
More Security, More Convenience The default port of camera is “80”, please change “80” to any other one you like, such as “81”, “100”, “8091” etc. Click “OK”, the camera will reboot, wait about 30 seconds. Figure 7.4 Make sure the “Subnet Mask”, “Gateway”, “DNS Server” is the same as your router. Set Port Forwarding in the router. This is the most important step. Set port forwarding in router refer to the IP of your camera correctly, then the DDNS will work.
More Security, More Convenience 1. Login the router. 2. Choose “Firewall”, select “Virtual Servers” 3. Input the port (except 80) and IP address, then click save. NOTE: The port and IP address should be the same as Camera. Figure 7.6 DLINK: 1. Login the router. 2. Choose “Advanced”, select “Virtual Servers” 3. Input the port, IP address, Protocol, then click save. NOTE: The “public port” & “private port” should be the same as camera’s port, choose the protocol to be “both”. Figure 7.
More Security, More Convenience Figure 7.8 Figure 7.9 3.8 System Settings Î Figure 8.0 3.8.1 Device Info You can find the information about Device ID, Firmware Version, Embedded Web UI Version, Alias, Alarm Status, DDNS Status, UPnP Status and MSN status.
More Security, More Convenience Figure 8.1 3.9 Alias Settings Default device name is anonymous. You set any new name for your camera here, then click Submit. Figure 8.2 3.10 Date &Time Settings Set the date and time for your camera. Choose the Clock Time zone of your country. You can choose Sync with NTP Server (Figure 8.3) or Sync with PC Time (Figure 8.4). Figure 8.
More Security, More Convenience Figure 8.4 3.11 Users Settings Eight accounts are acceptable for this system. Here you can set the user names and password as Administrator, Operator or Visitor, the permission for them as below: z Visitor: In this mode, you can only view. (Details 2.7) z Operator: You can control the direction of IP Camera and set some parameter. (Details 2.8) z Administrator: You can setup the advanced configurations of the IP Camera. (Details3.1-3.22) Figure 8.5 3.
More Security, More Convenience (2) Non-connected network with more slow-frequency flicker: Twinkle while connect to the internet and more slower when departed (3) Been extinguished: Keep OFF 3.13 Backup & Restore Figure 8.7 (1)Backup: Backup IP Camera all the Parameter, if you want to save all the current settings that you have set already, you can click Submit, then all the parameters you set will store as a parameters bin file.
More Security, More Convenience NOTE: Set the port forwarding sucessfully before setting MSN (Refer to port forwarding in DDNS settings). Then get to the MSN settings page, fill in the correct user name and password, add the MSN buddy, max. upto 10 friends, after submit, the user will be shown in your MSN friend list. Click System—Device Info to check the MSN status.
More Security, More Convenience 3.15 Mail Service Settings Set Mail Service Settings to enable the camera send email alert when motion detection triggered. Figure 9.1 Sender: Make sure the sender mailbox server provider support SMTP, and the mailbox should not enable SSL or TSL encryption too. Receiver: Here you can set four receivers. For receiver, there is no SMTP limitation. SMTP Server: The sender’s SMTP Server.
More Security, More Convenience If it prompts these following errors when you click Test. Please check whether the information you filled in are incorrect. Make sure all of them are correct and try it again. 1) Can not connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server.
More Security, More Convenience FTP Port: Usually the port is 21 FTP Upload Folder: Make sure that the folder you plan to store images exists. For camera couldn’t create the folder itself. Also, the folder must be erasable. FTP Mode: It supports standard (POST) mode and passive (PASV) mode Upload Image Now: It will upload images when you selected it. Here Upload Interval refers to the time between the current image and the next image.
More Security, More Convenience Enter Alarm Service Settings page to configure Motion Detection function. 3.17.1 Motion Detect Armed If enable Motion Detect Armed, it will record and make a sound of alarm when there is motion detection triggered. Figure 9.7 After enable motion detect armed, if there is motion triggered, the Alarm Status will turn to Motion Detect Alarm. (Figure 9.8) Figure 9.8 3.17.
More Security, More Convenience Figure 9.9 3.17.3 Alarm Input Armed / IO Linkage on Alarm If you want to connect external alarm devices, when it’s an alarm input device, choose Alarm Input Armed to enable it, when it’s an output device, choose IO Linkage on Alarm to enable it. Figure 10.0 There are two options for Trigger Level. (Figure 10.1) High: When the external alarm device is close, then the alarm triggered. Low: When the external alarm device is switching off, then the alarm triggered.
More Security, More Convenience Figure 10.2 3.17.4 IO Pins for IO Alarm Linkage Figure 10.3 I/O PINS: 1 Output 2 Output 3 Alarm input 4 Input (GND) Input pins: The input pins can be used for 1-way external sensor input. For example, you may connect a Person Infrared Sensor (PIP) to it for motion detection. When external sensor triggered, IP CAMERA can be programmed to send an email with picture or control the internal relay output.
More Security, More Convenience Left click the frame of the time range, it will turn to blue color, means the time you choose armed. Click it again, it will turn back to grey, means delete the scheduler. NOTE: Make sure the date & time settings are correct firstly. (Figure 8.3) ATTENTION: If you don’t choose Scheduler, the camera will alarm anytime when motion triggered. Figure 10.5 Sound on Alarm When motion detection triggered, there will be beep sound during the alarm, you can control this sound here.
More Security, More Convenience 3.19 Path Settings Î Figure 10.8 Here you can set record path and alarm record path for the camera. Figure 10.9 Record Path: Here you can set the manually record path. Click , then start manually record, the record file will be saved to the specified path here set. Alarm Record Path: Here you can set the alarm record path.
More Security, More Convenience 3.20 Server Push Mode (For Safari, FireFox, Google Browser) Choose Server Push Mode, login the camera, you will see the main user interface as below: Figure 11.2 NOTE: Server Push Mode does not support ActiveX. Play, Stop, Record, Audio, Talk, Multi-device settings, Path settings functions are controlled by ActiveX, so if you use Safari, Firefox, Google chrome browser, it is impossible to find these options.
More Security, More Convenience 3.21 Sign in mobile phone If you are using a mobile phone, choose Sign in mobile phone, login the camera, you will see the main user interface as below: Figure 11.3 NOTE: Mobile phone Mode doesn’t support ActiveX.
More Security, More Convenience 4. APPENDIX 4.1 Frequently Asked Questions Note: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections. 4.1.1 I have forgotten the administrator username and/or password. To reset the administrator username and password, press and hold down the RESET BUTTON for 15 seconds.
More Security, More Convenience 4.1.6 UPnP always failed UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software. It also has much relation with router’s security settings. So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router. 4.1.
More Security, More Convenience 4.1.13 No pictures Problems with ActiveX Controller If use IE browser to connect the camera for the 1st time, maybe there is no image displayed, and there will be a clue to install the ActiveX. You can do some settings to enable the ActiveX. (Details: For IE Browser) 4.1.14 Problems with network bandwidth The image frame rate is subjected to the following factors: 1. Network bandwidth 2.
More Security, More Convenience 5. Specifications Image Sensor Sensor 1/4” Color CMOS Sensor Resolution 640 x 480 Pixels (300k Pixels) IR Lens f: 6mm, F 2.0 (3.6mm lens optional) Viewing Angle 60 Degree (3.6mm lens is 90Degree) Minimum Illumination 0.5Lux @ F2.
More Security, More Convenience 6. OBTAINING TECHNICAL SUPPORT While we hope your experience with the IP CAMERA network camera is enjoyable and easy to use, you may experience some issues or have some questions that this User’s Guide has not answered. Please contact your reseller and ask for help firstly, if they could not resolve your issue, please contact our company. This user manual is based on the latest version of our camera. System Firmware: 17.22.2.