IP Wireless / Wired Camera User Manual
More Security, More Convenience CONTENTS 1 WELCOME........................................................................................................................................................................ 3 1.1 FEATURES..................................................................................................................................................................................................3 1.2 PACKING LIST..................................................................
More Security, More Convenience 3.19 SEND MAIL ON ALARM......................................................................................................................................................................... 45 3.20 PATH SETTINGS.....................................................................................................................................................................................46 3.21 SERVER PUSH MODE (FOR SAFARI, FIREFOX, GOOGLE BROWSER).......................
More Security, More Convenience Untie the pack and check the items contained against the following list: ●IP Camera X1 ●User Manual X1 ●DC Power Supply X1 ●CD X1 ●Network Cable X1 ●Mounting screw X1 (set) NOTE: Please contact us immediately in case of any damaged or short of contents. 1.3 Product Views 1.3.1 Front View Figure 1.1 1Sensitive Hole: For light sensitive 2 Infrared LED: For night vision 3 LENS: CMOS sensor with fixed focus lens. (Default is 6mm, 3.
More Security, More Convenience Figure 1.2 LAN: RJ-45/10-100 base T Power: DC 5V/2A power supply Network Light: The green LED will on when connect to the network, the yellow LED will blink when data transferred Audio Output: The jack is used to plug external speaker I/O PINS: 1 Output A 2 Output B 3 Alarm input 4 Input (GND) RESET BUTTON: Press and hold the RESET BUTTON for 15 Seconds, then the IPCAM will be reset back to the factory default Parameter. (Please keep the power on when do RESET) 1.3.
More Security, More Convenience Figure 1.3 There are some stickers at the bottom, such as MAC address sticker, QC sticker etc. If your camera does not have these stickers, it may be a clone one, clone IPCAM could not use the original firmware and obtain our good after sale service. 1.4 PC System Requirements System configuration requirements :( Example for viewing four IPCAM) CPU: 2.
More Security, More Convenience Figure1.4 1.6 Software Installation Attention: In order to make the installation correctly, we suggest that turn off your Firewall and Antivirus before install the ActiveX, Don’t worry, it is safe. Software installation is the key to the successful use of this product. Install the follow software: 1. IP Camera Tool: Open the CD, dbclick “IPCamSetup.exe”, only click next, you will complete the software installation.(figure1.6/ 1.7/ 1.8) 2. ActiveX: Double click “Appinstall.
More Security, More Convenience Figure1.7 Figure1.8 After this done, the icon “IP Camera Tool” will be displayed on desktop automatically. CAUTION: Before installing and using the product, please read the following precautions carefully and make sure they are fully understood. Use only the power adaptor attached with the product. Use unauthorized power adapter may cause damage to your IP Camera. IP Camera terminal shall be installed in an indoor environment where the rain or snow could not pour it.
More Security, More Convenience 2. SOFTWARE OPERATION 2.1 IP Camera Tool When the Device has been mounted properly, you can double click the icon “IP Camera Tool” and a dialog box as Figure 1.9 will pop up. Figure1.9 Note: The software searches IP Servers automatically over LAN. There are 3 cases: 1. No IP Cameras found within LAN. After about 1 minute search, the Result Field will show “not found IP Server” and the program shut automatically. 2. IP Cameras have been installed within LAN.
More Security, More Convenience choose the prompt and click the right mouse, choose Network Configuration to set the static IP address of the Camera to the same subnet as LAN. (Figure 2.3) NOTE: If it shows” Subnet doesn’t match, double click to change!”, you can also choose ”Obtain IP from DHCP Server” to get a dynamic IP. (Figure 2.2) 2.1.1 Six Options Choose the IP Camera list and Click right mouse, there are six options: (Figure 2.
More Security, More Convenience Figure2.1 2.1.1.2 Network Configuration In this page, you can configure the Network parameter. Figure2.2 Obtain IP from DHCP server: If clicked, the device will obtain IP from DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router which the camera connects has DHCP function and DHCP is enabled). (Figure 2.2) Figure 2.
More Security, More Convenience Gateway: Make sure it is in the same subnet with PC’s IP address .Here gateway is the LAN IP of your router. DNS Server: IP address of IPS network provider. You can also set it’s the same as the Gateway. NOTE: You can find the Subnet Mask, Gateway, DNS Server from your router, or check the local connection status of your computer, get all the parameters. Normally two DNS servers are optional. Http Port: LAN port assigned for the equipment, default is 80.
More Security, More Convenience When cable network and wireless network of the device are fixed IP address .There is a problem you may encounter is can search the camera IP but can’t open the camera web page .you may try to use Flush Arp Buffer. 2.1.1.6 About IP Camera Tool Check the IP Camera Tool Version and IP Camera ActiveX Control Version here. 2.2 Camera Login You can access the camera through IP Camera Tool or IE, Firefox, Safari, Google Chrome or other standard browser directly. 1.
More Security, More Convenience Choose Active Mode (For IE Browser), and sign in. Figure 2.8 The first time login the camera, maybe get ActiveX prompt as the picture above, please click the prompt and choose Run Add-on, refresh and login the camera again, then will see live video, details as below: Figure2.
More Security, More Convenience Figure 3.0 Note: If there is still no live video after run ActiveX, and a red cross showed in the center of the screen, or even just a black screen, please try to enable the ActiveX options of IE security settings. Please do the follow steps: 1. Close the firewall of your computer. 2.
More Security, More Convenience Figure 3.1 In addition: you can also click “Start” menu->“Internet Explorer”, choose “Internet attributes “ to enter, or via “Control Panel” ->“Internet Explorer”, enter to Security setting. If you allowed the ActiveX running, but still could not see live video, only a Red Cross the video, and the device status light change to yellow color , not green, please change another port number to try. Don’t use port 80, use other port such as 128, 1008 etc.
More Security, More Convenience Figure 3.2 NOTE: Make sure that the firewall or anti-virus software doesn’t block the software or ActiveX. If you couldn’t see live video, please close your firewall or anti-virus software, and try again. 2.4 For Safari, Firefox, Google Browser Choose Server Push Mode (For Safari, Firefox, Google Browser), and sign in Server Push Mode doesn’t support ActiveX, so some functions are not available, such as Play, Stop, Record, Audio, Talk etc.
More Security, More Convenience Figure 3.4 2.6 ActiveX Mode (For IE Browser) Login the camera in ActiveX mode, the main User Interface as below: NOTE: There are 3 levels of users, Visitor, Operator, Administrator, if you login with different users, the use authority is different. (See 3.11 User Settings, Figure 8.5) 2.7 For Visitor When login as Visitor, you can enter the IP Camera for visitor.
More Security, More Convenience Figure 3.5 Channels: can get different windows. Our IE software supports 9 channels totally. Click : Click this one, you can view the main channel of the camera you login. : Click this one; you can view 4 Channels of cameras which connected, from CH1 to CH4. : Click this one; you can view 9 Channels of cameras which connected, from CH1 to CH9. NOTE: If you want to view 4/9 channels, you should set the Multi-Device firstly (See 3.
More Security, More Convenience OSD Settings: Figure 3.6 OSD: Means “On-Screen Display”, click “Audio video” > “OSD”, set display date and time on the video. Disabled: Click this one, means clear the OSD. Color: Can set the OSD text color as black, yellow, red, white, blue etc. Add time stamp on record: Click this, there will be time OSD on record video files. Figure 3.7 Rate and Resolution: Rate: Set video frame here, from “full-speed to 1fp/5s”. (Figure 3.
More Security, More Convenience size record files, the lower parameter to get the smaller file. Figure 3.8 Figure 3.9 TOP Menu: Figure 4.0 : Click it to get live video. When you want to back to live video from other menus, just click it. Only under live video, you can do the operation on the right side, such as play, stop, snapshot etc. : Click it to get into play mode, when you click stop icon, the video will be stopped, then click play icon, it will show the video again.
More Security, More Convenience 2.8 For Operator When login as Operator, you can enter the IP Camera for Operator. For operator, it not only supports all the functions which for Visitor, and also supports these functions as below: Figure 4.1 Audio Video Settings Figure 4.2 Audio buffer: Click this icon, it will show five numbers, which means 1/2/3/4/5 seconds’ buffer of audio. Reversal: Click this icon to see the reversal image. Click again, will back to normal.
More Security, More Convenience Mode, Bright, Contrast Settings Figure 4.3 Mode: This is work mode optional, 50HZ/60HZ for the users who use 50HZ/60HZ frequency, outdoor for the users who want to use this camera to monitor toward outdoor environment NOTE: This camera normally should be used in a indoor environment Bright: Set the parameters to adjust the image quality of video. Click Contrast: Set the parameters to adjust the image quality of video.
More Security, More Convenience 3 Settings as Administrator When login as Administrator, you can enter the IP Camera for Administrator. Administrator supports all the settings and operations of the camera; you can set and control it freely There are some special functions only for administrator as below: Figure 4.4 3.1 Multi-Device Settings Figure 4.5 Figure 4.6 Multi-Device Settings This camera can support max. 9 channels device at the same time. 3.1.
More Security, More Convenience Figure 4.7 Click Live Video and then select to see four channels, or click Figure 4.8 25 to see nine channels.
More Security, More Convenience Figure 4.9 3.1.2 Set Multi-Device for WAN If you want to view cameras from internet, you have to add these devices by DDNS domain name. Make sure all these cameras you want to add have been set DDNS successfully. (View 3.7 DDNS Service Settings) And also these cameras work well with DDNS. Login the first camera by DDNS domain name and port, this camera will be as the host camera. Figure 5.0 Click Multi-Device, select Multi-Device Settings.
More Security, More Convenience If you have several cameras, you can use the same DDNS domain name, just set different port number for each different camera. Figure 5.1 Note: Add the other camera in the same way, Click submit to add all of them. Figure 5.2 Click Live Video and then select to see four channels, or 27 to see nine channels.
More Security, More Convenience In this case, you can see all the cameras from a remote position by internet, for example, if you are on the business trip, you can use the first camera’s (Host camera) DDNS to view all the devices via internet Figure 5.3 3.1.3 Upgrade Device Firmware If you want to upgrade the camera, please upgrade Device Firmware first, then upgrade Web UI. Click Browse and choose correct bin file, then click Submit to do upgrading.
More Security, More Convenience 3.1.4 Restore Factory Settings Click Restore Factory Settings, will pop-up a prompt, select OK, all the parameter will be returned to factory settings, and the device will reboot. Figure 5.5 3.1.5 Reboot Device Click Reboot the device, will pop-up a prompt, select OK, then the device will reboot Figure 5.6 3.2 Network Settings Click Network, will pop-up the prompt as below: 3.
More Security, More Convenience Figure 5.7 If you don’t know Subnet Mask, Gateway, DNS Server. Please check the Local Area Connection Status of your computer; it contains all these information, steps as below: 1. Control PanelNetwork ConnectionsLocal Area Connections Support Details 2. Find the local connection icon from taskbar, left click it, choose Support Details Figure 5.8 Figure 5.
More Security, More Convenience If you don’t know the DNS Server, you can set it the same as Gateway. If the router supports DHCP function, you can choose “Obtain IP from DHCP Server” to get dynamic IP. Figure 6.0 Http Port: In most cases, you can leave this value as however, if your Internet Service Provider blocks this port, you may change it to another port number such as 85. 3.4 Wireless Lan Settings Figure 6.1 1. Make sure the router is wireless router. 2. Make sure the Wi-Fi antenna installed.
More Security, More Convenience Figure 6.3 Figure 6.4 Figure 6.
More Security, More Convenience 3.5 ADSL Settings When connected to the Internet through ADSL directly, you can enter the ADSL username And password obtained from ISP. Figure 6.7 3.6 UPnP Settings Click UPnP Settings to choose Using UPnP to Map Port: Figure 6.8 Select it and click Submit, then the camera will support UPnP port forwarding automatically. It’s helpful for using DDNS, if your router support UPnP, then you no need do port forwarding in router. Figure 6.
More Security, More Convenience There are 2 options: Manufacturer’s DDNS: This domain is provided by manufacturer. Third Party DDNS: This domain is provided by the 3rd party, such as Dyndns, Oray, 3322 etc. Figure 7.1 Third Party DDNS If you use third party DDNS, please choose the server you use, such as “3322.org” or “dyndns.org” as below: Figure 7.2 Figure 7.3 You have to register an account firstly, keep the user, password, host, then input it.
More Security, More Convenience The default port of camera is “80”, please change “80” to any other one you like, such as “81”, “100”, “8091” etc. Click “OK”, the camera will reboot, wait about 30 seconds. Figure 7.4 Make sure the “Subnet Mask”, “Gateway”, “DNS Server” is the same as your router. Set Port Forwarding in the router. This is the most important step. Set port forwarding in router refer to the IP of your camera correctly, then the DDNS will work.
More Security, More Convenience 1. Login the router. 2. Choose “Firewall”, select “Virtual Servers” 3. Input the port (except 80) and IP address, then click save. NOTE: The port and IP address should be the same as Camera. Figure 7.6 DLINK: 1. Login the router. 2. Choose “Advanced”, select “Virtual Servers” 3. Input the port, IP address, Protocol, then click save. NOTE: The “public port” & “private port” should be the same as camera’s port, choose the protocol to be “both”. Figure 7.
More Security, More Convenience Figure 7.8 Figure 7.9 3.8 P2P Settings You will be able to see the camera from all over the world. You can just free to change the user name and password . NOTE: if without GUID numbers. Please contact us immediately . 3.
More Security, More Convenience Figure 8.0 3.9.1 Device Info You can find the information about Device ID, Firmware Version, Embedded Web UI Version, Alias, Alarm Status, DDNS Status, UPnP Status . Figure 8.1 3.10 Alias Settings Default device name is anonymous. You set any new name for your camera here, then click Submit. Figure 8.2 3.
More Security, More Convenience Set the date and time for your camera. Choose the Clock Time zone of your country. You can choose Sync with NTP Server (Figure 8.3) or Sync with PC Time (Figure 8.4). Figure 8.3 Figure 8.4 3.12 Users Settings Eight accounts are acceptable for this system. Here you can set the user names and password as Administrator, Operator or Visitor, the permission for them as below: Visitor: In this mode, you can only view. (Details 2.
More Security, More Convenience 3.13 Indicator Settings Figure 8.6 Set the pilot lamp mode, the following three options: (1) Non-connected network out: Twinkle while connect to the internet and turn off when departed (2) Non-connected network with more slow-frequency flicker: Twinkle while connect to the internet and more slower when departed (3) Been extinguished: Keep OFF 3.14 Backup & Restore Figure 8.
More Security, More Convenience 3.15 Other Settings Figure 8.9 Figure 9.0 Here you can configure some additional functions such as Motion Detection, Alarm, IO Linkage, Schedule, FTP Upload, Alarm Mail Alert, Record Path etc. 3.16 Mail Service Settings Set Mail Service Settings to enable the camera send email alert when motion detection triggered. Figure 9.1 Sender: Make sure the sender mailbox server provider support SMTP, and the mailbox should not enable SSL or TSL encryption too.
More Security, More Convenience Figure 9.2 If it prompts these following errors when you click Test. Please check whether the information you filled in are incorrect. Make sure all of them are correct and try it again. 1) Can not connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server.
More Security, More Convenience Figure 9.4 FTP Server: If your FTP server is set up in LAN. You can set as Figure 9.3 If you have a FTP server can be accessed from internet. You can set as Figure 9.4 FTP Port: Usually the port is 21 FTP Upload Folder: Make sure that the folder you plan to store images exists. For camera couldn’t create the folder itself. Also, the folder must be erasable.
More Security, More Convenience Please check if parameters you filled in are correct or not. The format of image is like 000DC5D008FA (IPCAM) _0_20101115152525_25.jpg Please check if your FTP server supports this format of file name 3.18 Alarm Service Settings Figure 9.6 Enter Alarm Service Settings page to configure Motion Detection function. 3.17.1 Motion Detect Armed If enable Motion Detect Armed, it will record and make a sound of alarm when there is motion detection triggered. Figure 9.
More Security, More Convenience Figure 9.8 3.18.2 Motion Detect Sensibility You can choose level 1-10; level 10 means the most sensitive, 1 means the least of all. Figure 9.9 3.18.3 Alarm Input Armed / IO Linkage on Alarm If you want to connect external alarm devices, when it’s an alarm input device, choose Alarm Input Armed to enable it, when it’s an output device, choose IO Linkage on Alarm to enable it.
More Security, More Convenience Figure 10.0 There are two options for Trigger Level. (Figure 10.1) High: When the external alarm device is close, then the alarm triggered. Low: When the external alarm device is switching off, then the alarm triggered. Figure 10.1 There are two options for Output Level. (Figure 10.2) High: Choose it, the IO Pins work as a switch which is closed. Low: Choose it, the IO Pins work as a switch which is switching off. Figure 10.2 3.18.
More Security, More Convenience Upload Image on Alarm Enable Upload Image on Alarm to set upload images to FTP once alarmed. Upload Interval: Set the upload interval (Seconds). NOTE: The total alarm time is 60 seconds. Figure 10.4 Scheduler Here you can set the camera alarm during the time you set. Choose Scheduler and set the date & time range. (Figure 10.5) From Monday to Sunday, and every day divide into 24 hours, each hour divide into 4 quarters.
More Security, More Convenience 5. You can also set Scheduler to enable the camera sends emails during a special time range you want. (Figure 10.5) 6. If you set Upload Image on Alarm, it will upload images to the FTP Server you set already once alarmed. (Figure 10.4) NOTE: Each alarm only last for approx one minute, all these above functions for motion detection triggered only. REC Automatically and Save to PC When you enable motion detect and open the camera monitoring page on the PC.
More Security, More Convenience Figure 11.1 3.21 Server Push Mode (For Safari, FireFox, Google Browser) Choose Server Push Mode, login the camera, you will see the main user interface as below: Figure 11.2 NOTE: Server Push Mode does not support ActiveX. Play, Stop, Record, Audio, Talk, Multi-device settings, Path settings functions are controlled by ActiveX, so if you use Safari, Firefox, Google chrome browser, it is impossible to find these options.
More Security, More Convenience The other functions are the same as ActiveX Mode (For IE Browser) 3.22 Sign in mobile phone If you are using a mobile phone, choose Sign in mobile phone, login the camera, you will see the main user interface as below: Figure 11.3 NOTE: Mobile phone Mode doesn’t support ActiveX.
More Security, More Convenience 4. APPENDIX 4.1 Frequently Asked Questions Note: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections. 4.1.1 I have forgotten the administrator username and/or password. To reset the administrator username and password, press and hold down the RESET BUTTON for 15 seconds.
More Security, More Convenience 4.1.4 Can’t access IP camera in internet There are some reasons: 1 ActiveX controller is not installed correctly (see more details: Figure2.9~Figure3.1). 2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. (Figure3.2) 3 Port forwarding is not successful (see more details: Figure7.4~Figure7.9) Double check these settings and make sure they are correct. 4.1.
More Security, More Convenience Normally, camera can’t connect wireless mainly because of wrong settings. Double check the SSID, Encryption share key, Channel, should be the same as your wireless router. Share key should not contain special characters, only word and number will be better. Don’t enable MAC address filter. 4.1.11 I can’t see other cameras which in multi-device when remote access If you want to view all the cameras in WAN.
More Security, More Convenience DHCP: Disabled DDNS: factory DDNS and third party DDNS Username and password Default administrator username: admin Default administrator password: No password 5. Specifications Image Sensor Sensor 1/4” Color CMOS Sensor Resolution 640 x 480 Pixels (300k Pixels) IR Lens f: 6mm, F 2.0 (3.6mm lens optional) Viewing Angle 60 Degree (3.6mm lens is 90Degree) Minimum Illumination 0.5Lux @ F2.
More Security, More Convenience 6. OBTAINING TECHNICAL SUPPORT While we hope your experience with the IP CAMERA network camera is enjoyable and easy to use, you may experience some issues or have some questions that this User’s Guide has not answered. Please contact your reseller and ask for help firstly, if they could not resolve your issue, please contact our company. This user manual is based on the latest version of our camera. System Firmware: 17.1.2.