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This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
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Content Chapter 1 General Introduction of the camera 1.1 Physical Appearance 1.2 Product Feature 6 6 7 Chapter 2 Install Reolink Client software 2.1 Connection Diagram 2.2 Requirement for computer 2.3 Installing process 8 8 9 9 Chapter 3 Overview of client software 3.1 Live View 3.1.1 General Introduction of the icons 3.1.2 Zoom in/out the Image and Auto Focus 3.1.3 Pan/tilt, Preset and Cruise Path How to set preset 3.2 Local Settings 3.2.1 Local Settings > General 3.2.
DDNS Setup NTP Setup Email Setup FTP Setup Port Settings 4.3.3 Network Status 4.3.4 Wi-Fi Settings How to connect to a wireless network 4.4 Device Settings > Alarm 4.4.1 Motion > Sensitivity How to minimize the amount of noise in your images 4.4.2 Motion > Schedule 4.4.3 Motion > Motion Detect 4.5 Device Settings > System 4.5.1 System > General How to configure DST Settings 4.5.2 System > Information 4.5.3 System > Maintenance How to upgrade firmware 4.5.4 System > Performance 4.5.5 System > Reboot 4.
Chapter 1 General Introduction of the camera 1.
1.2 Product Feature Hardware Features Model Image Sensor Display Resolution Lens C2 1/3" CMOS Sensor 2560 x 1440 (4 Megapixel) f=2.8-8mm Autofocus, F=1.6, With IRCUT Horizontal: 48° ~ 92° Vertical: 27° ~ 50° Horizontal: 355° Vertical: 105° 0 Lux (With IR Illuminator) 12 Meters 103 × 95 × 117mm 300g 5V/2A, <6W One 10M/100Mbps RJ45 Power Interface Built-in SD socket Built-in Microphone and speaker Reset Button TCP/IP, UDP/IP, DHCP, FTP, SMTP, DDNS, NTP, UPnP, HTTP,P2P H.
Chapter 2 Install Reolink Client software 2.1 Connection Diagram For initial setup: 1. Connect the camera to the LAN port on the router by an Ethernet cable, otherwise, Reolink client software will not be able to find the camera. 2. Make sure the camera and your computer are connected to the same router.
2.2 Requirement for computer Item CPU RAM Network adapter Resolution Operating System Requirement 2.0GHz or faster 2 GB or more 10/100Mbps 1024x768 Microsoft Windows 7 and later 2.3 Installing process Step 1: Insert the included CD into your computer, locate the file called Reolink and run this file. Step 2: You may be asked by UAC (User Account Control) to allow Reolink to “make changes” to your system. Select Allow or Continue. Step 3: Follow the installation wizard to install the software.
Chapter 3 Overview of client software After the Client software is successfully installed on your computer, you can use it to manage your camera. Double click on the icon to launch the client software on your computer. 3.1 Live View Live view is the default mode. Under live view, users can view the video feed from the camera and go to configure the camera. 3.1.1 General Introduction of the icons 1. : Place your mouse over RAM/CPU icon, it will show the memory/CPU loading performance. 2.
3. Device List: Lists the cameras Reolink client has detected and added on your network, users can configure the camera, for detailed configuration, please refer to chapter 4. 4. PTZ: Set the Pan/Tilt/Zoom Parameters. For detailed configuration, please refer to 3.1.3 Pan/tilt and Preset. 5. : Click to stretch the windows to full screen. Right click on the screen or hit ESC on the keyboard to exit full screen. 6. : Click to choose 1/4 and multi-channel view up to 32 Channels. 7.
➢ Digital Zoom: Click the page. button on the live view window to enter digital zoom : Choose the zoom region : Zoom in : Zoom out : restore zoom back to default setting : Exit Digital zoom ➢ focus forward. Auto Focus: hold the button to focus backward and to 3.1.3 Pan/tilt, Preset and Cruise Path ➢ Pan/tilt buttons Click the directional arrows on the pan/tilt wheel to manually control the directions of the camera.
: Call, click this button, the camera will turn to the preset position you have chosen. How to set preset 1. Click the directional arrows on the pan/tilt wheel to turn the camera lens. 2. when it points to the position you prefer, choose Preset 1(highlighted in yellow color), then click the button to record the preset position, Enable status will become Set. 3. When you need to set another preset, repeat the above steps, and choose Preset 2. 4.
3. Choose the Preset you have set, input Cruise Time (how long it will stay when the camera moves to a preset point, unit: second) and Cruising Speed. 4. Configure other Cruise Point according to your need. 5. Click OK to save and then click stop cruise. to run the preset point. Click to 3.2 Local Settings Click the on the upper right corner to open Local Settings which contains General, Record Settings and Transcode.
➢ Download Path: Where Reolink will save footage that you’ve downloaded from the Camera. Click Browse to choose another path on your computer if needed. ➢ Capture Path: Where Reolink will save still images captured using the snapshot function. Click Browse to choose another path on your computer if needed. ➢ Language: Select the language you want to Reolink to display. ➢ Modify Password: Change the password to login the Reolink client software. There is no password by default.
select a large area, click the schedule type to select it, then press the left-click button on the mouse and move it to select a period of time. Normal: it means the camera will constantly record during this time. Motion: it means the camera will only record when motion is detected during this time. None: it means the camera will not record during this time. ➢ Stream Type: choose the stream type for the recorded file, it includes Clear, Balanced and Fluent.
How to transcode the video file 1. Click Browse to select the save path for the transcoded file. 2. Click A dd to add the file which you want to transcode to AVI format. 3. Choose the file, then click Transcode, it will show Start or Finish under Status. Remove: Remove the selected file from the box. Clear: Remove all the files in the box, no matter it is selected or not. 3.3 Playback Under this menu, you can playback the recorded video both on your computer and the built-in SD card. 3.3.
➢ Click the button to choose a file saved on your computer to play. The video recorded by the camera has a default path which can be found under Local Settings > General. ➢ Click the button to remove the selected file from the list. ➢ Click the button to delete the selected file from the list and your computer. ➢ Click the button to choose the play mode among single play, single cycle, order play and loop play. ➢ Click to choose the playing speed. 3.3.
● : Click to download the video file from SD card. ● : Click to cut some specific parts of the video and download it. ● : Click to take a snap shot. How to play back the video 1. Click on the camera whose video you want to check under Device List. 2. Click on the date when the video was recorded. 3. Click the button to show time in detailed hours and minutes, click the left arrow or the right arrow to choose the time. 4.
How to download some specific parts of the video 1. Click the button. 2. Drag the scissors to choose the start time and end time of the video clip you would like. selected video. 3. Click the indicates the start time and end time of the button to download the selected video clip.
Chapter 4 Camera Configuration Under the camera listed in Camera List, you can refresh the camera, start or stop live view and configure device settings, edit or delete device. This chapter will mainly introduce how to configure Device Settings. ➢ State: It shows the current status of the camera, whether it is login success or login failed. ➢ Refresh: Click this button to refresh the camera which will make another attempt to login. This icon is available only when camera status is login failed.
4.1 Device Settings > Display Click OSD under Display, users can modify the display info of the camera on this page. ➢ Camera Name: Enable or Disable channel name, you may also rename the camera here. ➢ Position Settings: Choose where to display the Camera Name including upper left, lower left, upper right, lower right, top center or bottom center. ➢ Date/Time: Enable or disable to show the date and time on the screen.
How to set up Mask 1. Check the box Privacy Mask to enable it, then click Setup. 2. Move the cursor to where you want to cover with a mask, press the left-click button on the mouse and move it to select the area. Click Clear to cancel the area you just selected. 3. Click OK to save the settings. NOTE: 4 masks are the maximum areas you can set for one camera. And it Will affect recordings. 4.
➢ Stream Type: choose the stream type you want to edit. ● Clear(Main-Stream): the video feed that the Camera will record and display. This is the higher-quality stream. ● Fluent(Sub-Stream): the video stream that the Camera will send to remote devices via a network or the Internet. It is the lower-quality stream as a reduction in video size makes it easier to send over a network. ➢ Record Audio: Check to enable recording with audio, otherwise, there will be no audio for the recorded file.
➢ Overwrite: Enable or Disable the camera to record over the oldest files on your SD card when it is full. ➢ Pre-record: Enable or Disable the camera to record for 5-8 seconds before an event occurs. ➢ Post-record: How long after an event occurs that the camera will continue to record. Note: This option will only be available when SD card has been inserted. 4.2.3 Recording > Schedule This page allows you to set the recording schedule of the SD card. Click the grid box to choose different schedule type.
➢ Motion: SD card will start to record when motion is detected during this time. ➢ None: SD card will not record even when motion is detected during this time. Note: ● This option will only be available when SD card has been inserted. ● SD card can only store Motion Detection alarm, it doesn’t support continuous recording. 4.
➢ Network Access: select how you want the camera to get an IP address. ○ DHCP: Select this option when a DHCP server is installed on the network, an IP address will be automatically issued. This is the default way of the camera. ○ Static: Select this option when a fixed IP address is set. It is suggested to do a IP reservation on your router for the camera in order to avoid IP conflict. ➢ IP Address: enter a fixed IP address for the camera in dotted-decimal notation.
4.3.2 Network Advanced ➢ DDNS: Configure the Camera to automatically update a dynamic DNS service. If you want to remotely access the Camera via the Internet, you’ll probably need to configure a DDNS account. For detailed setup, please refer to DDNS Setup. ➢ NTP: Network Time Protocol. If you’ve got the Camera connected to the Internet, you can have it automatically sync time with an online server. For detailed setup, please refer to NTP Setup.
Check the box to enable DDNS. ➢ DDNS Server Type: Choose the DDNS server, the camera current supports NO-IP and DynDNS. ➢ Server Domain Name: Enter the hostname that you set up in your DDNS service. This is the address you use to access your network. ➢ User Name: Enter the username you set up with your DDNS server. ➢ Password: Enter the password you set up with DDNS server. ➢ Confirm Password: Re-type the password to confirm. Click OK to save and enable settings.
NTP Setup ➢ NTP Server: The server you intend to use to access the current date and time. The default is pool.ntp.org. ➢ NTP Port: The port that the NTP server uses. ➢ Enable Auto-Synchronize: enable or disable auto-synchronization. ➢ Synchronize Every: Set the Sync interval time. Click Synchronize to synchronize the time now, click OK to save and enable settings. NOTE: 1. If you have enabled NTP - set this to the time zone where you are. 2.
Email Setup Click the Setup button next to E-mail to enter the setup page. ➢ Enable SSL or TLS: Whether the email server you’re using requires a secure link. This is on by default and should be left on if you’re using any of the preset email servers. ➢ SMTP Server: Type in the SMTP server for the sender Address. The default server is for Gmail. ➢ SMTP Port: Set the correct port number for the SMTP server you use. The default value is the port number for Gmail.
Normal: the camera will send you an email at a fixed time(interval time) during the selected time. Motion: the camera will only send you an email when motion is triggered during the selected time. None: the camera will not send you email during selected time. ➢ E-mail Test: Click this button to test whether the e-mail setting is successful. If test failed, please check the internet connection and the settings above. Click OK to save and enable settings.
FTP Setup The recorded file can be uploaded to a FTP server. Click the Setup button next to FTP to enter the FTP settings. ➢ FTP server: Type in the IP address or URL for your FTP server, and input the correct port. ➢ Port: service port of the FTP server, the default value is 21, you can modify it when necessary. ➢ Anonymous: Check this box when you FTP server does not have a username and password. ➢ User Name: Type in the username of your FTP server.
Normal: the camera will constantly record and upload to the FTP server during this time. Motion: the camera will only record when motion is triggered and upload to the FTP server during this time. None: the camera will not record and upload to the FTP server during this time. ➢ FTP Test: Click to test whether the FTP is setup successfully. If test failed, please check your configuration and try again. Click OK to save and enable settings.
Port Settings For some remotely accessing, you may need to check or change the port settings. ➢ Media Port: Camera will use this port to login to the Reolink client software. The default value is 9000 and you can change it. ➢ HTTP Port: Used to login to the web interface of the camera by a web browser. The default value is 80 and you can change it. ➢ HTTPS Port: Default value is 443 and you can change it.
4.3.3 Network Status This pages shows the network parameters of your camera including IP address, subnet mask, gateway, preferred DNS and alternate DNS.
4.3.4 Wi-Fi Settings You can configure the Wi-Fi settings and connect your camera to a wireless network on this page. ➢ SSID: Wireless Network Name, it displays the wireless network name you are connected or prepare to connect. ➢ Password: Input the Wi-Fi password of SSID you choose. ➢ Show Password: Tick to show the password. How to connect to a wireless network 1. Click the Scan button, it will show all the SSIDs and the Wi-Fi Signal Strength. 2.
connection. 2. When changing the settings, they should always be made first in the camera and then in the wireless router. This ensures that the camera is always accessible when making changes. 4.4 Device Settings > Alarm The camera will detect motion when there is a change in the picture. Check the Enable box to enable motion detection. you can set up the sensitivity, schedule, motion area on this page. Note: Don’t use PTZ system and motion detection simultaneously. 4.4.
Tips: 1. The day is divided into four periods by default, you may change each period’s start and end time to best match the changing lighting conditions in your location. 2. During the daytime, the light is good enough for the camera to capture the whole scenario, the sensitivity is suggested to set the values between 5–10 which will give good results. 3.
How to minimize the amount of noise in your images 1. Try adjusting the Image Settings to fine-tune the brightness and contrast to get a more stable image. 2. Limit the motion sensitive area to only the areas in view that a target could be. In particular, large featureless areas in the camera’s view are the ones most likely to give false triggers - turning off the motion sensitivity to any area a target cannot move in front of will help reduce false triggers.
➢ ➢ ➢ ➢ Full Screen: Click to select the whole screen as the motion detection area. Clear Area: Click to clear all the motion detection area you configured. OK: Click to save the motion detection area configured. Cancel: Cancel the settings you just made. Tips: 1. Click mouse to select and click again to deselect. 2. Click and drag the left-click button on the mouse to select or deselect certain area you want. 3. Click OK on the Alarm page to save and enable settings.
4.5 Device Settings > System Under this menu, you may check the system information of the device, configure the time settings, upgrade the firmware of the camera and reboot it. 4.5.1 System > General Under General, users can set up the Video Standard and time settings etc. ➢ Video Standard: Choose PAL or NTSC according to your area. If this is set incorrectly, the camera’s picture may be black and white, flickering or similar. ● PAL: used in Western Europe and Australia.
How to configure DST Settings 1. Click on DST Settings to enter the setup page. 2. Check E nable to enable DST Settings. 3. Choose the offset time (1 hour or 2 hours ahead) according to the DST policy in your area. 4. Type in the Start time and End time when DST is started or ended in your area.
4.5.2 System > Information This page shows some basic information of the camera including device name, model number and firmware version etc. 4.5.3 System > Maintenance On this page, you can set the camera to reboot itself automatically at a certain time, reset the camera to default settings and upgrade the firmware etc. ➢ Enable auto reboot: Enable or disable auto reboot of the camera.
➢ Auto reboot at: Choose when you’d like the camera to reboot. ➢ Default Settings: Click Restore to reset the camera to factory default. ➢ Configuration: Export or import the configuration file including all the settings done to the camera. ➢ Firmware Upgrade: Instructs the Camera to update its firmware. How to upgrade firmware 1. Download the firmware from Reolink official website: https://reolink.com/firmware/ 2. Go to Device Settings > System > Maintenance, click on From Local. 3.
4.5.4 System > Performance This page shows the CPU loading for the connected Camera, bit rate and Ethernet Port Throughout. 4.5.5 System > Reboot Click the Reboot button on this page to restart the camera.
4.6 Device Settings > Device Users can check the SD card info or format the SD card on this page. Note: 1. This option will only be available when SD card has been inserted. 2. Before insert the SD card, please power off the camera, otherwise, SD card may not be recognized by the camera.
4.7 Device Settings > User Under this menu, you can check and modify the user information. 4.7.1 User > Online User It shows the current users who are accessing the camera.
4.7.2 User > Add User The admin account has the authority to add other users. The maximum number of users is 32. ➢ ➢ ➢ ➢ ➢ User Name: Type in a user name. Enable Login Password: check to enable password for the added user. Administrator: Whether or not this account has administrator authority. Password: Type a password for the added user. Confirm Password: Re-type the password to confirm. Click OK to save and enable settings. 4.7.
How to change the login password 1. Highlight the user account whose password you want to change, go to Modify Password. 2. Check Enable Login Password, enter the old password, input the new one and re-type it to confirm, then go to OK, it will show “Operation Succeed” on the bottom which means the password changed successfully. Note: 1. If the old password is the default one, please leave the Old Password field blank. 2. Users cannot change the username of “admin”.
Chapter 5 Basic Settings Click Basic Settings to display the submenus including OSD, Encode and Image. 5.1 Basic Settings > OSD Please refer to 4.1 Device Settings > Display. 5.2 Basic Settings > Encode Please refer to 4.2.1 Record > Encode.
5.3 Basic Settings > Image You can adjust the picture for live feed under this menu. ➢ Brightness: Changes how light the image appears to be. ➢ Contrast: Increases the difference between the blackest black and the whitest white in the image. ➢ Saturation: Alters how much color is displayed in the image. The higher the saturation, the brighter and more vivid colors will appear to be. ➢ Hue: Changes the color mix of the image (this can have very dramatic results).
Chapter 6 Advanced Settings You can adjust various camera settings according to the environment where the camera is installed under this menu. ➢ Anti-flicker: Use this feature if some devices such as TV screens and lights are flickering. ● 50GHz: Used for Australia and the UK. ● 60GHz: Used for the USA and Canada. ➢ Exposure: Select the exposure level of the camera based on pre-defined conditions. Select Manual to adjust shutter range and gain value of the camera manually.
Chapter 7 Warranty & Technical Support 7.1 Warranty Reolink warrants this product against defects in workmanship and material for a period of Two (2) years from its original purchase date. You must present your receipt as proof of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labor or replaced at the sole discretion of Reolink.
7.2 Technical Support If you have any questions or problems, you may refer to https://reolink.com/faqs/ for the answers and solutions. If you may need any technical support, please contact us at support@reolink.com We have developed user-friendly products and documentation. You may download the software and manual from https://reolink.com/software-and-manual/ You may download https://reolinkhello.