User manual

WWW.FOSCAM.COM FI8918W User Manual

Shenzhen Foscam Intelligent Technology Co., Limited

Tel: 86 755 2674 5668 Fax: 86 755 2674 5168

check the path of IP Camera program.

For example, as it was pointing to C:\Windows\System32\IPCamera.exe.

Please fix this by pointing the shortcut to the correct path

C:\Windows\SysWOW64\IPCamera.exe. After this you could use the shortcut without any

problems.

4.1.8 I can’t change the record path

When you use Windows7 or Vista, you may be not able to change the record path for the

security settings of computer. Please add the camera as a trusted site to resolve this issue. The

steps are

IE browserÆToolÆInternet ProperÆSecurityÆTrusted sitesÆSitesÆAdd

4.1.9 I can’t find multi-device settings and record icon

Record and multi-device function are controlled by activeX controller.

These functions are not available in Firefox, Google Chrome and Safari.

4.1.10 Camera can not connect wireless

If your camera can not connect wirelessly after you set the wireless settings, unplug / plug the

power cable. (for more details :Wireless LAN settings in Quick Installation Guide)

Usually, cameras can’t connect wireless mainly because of wrong settings.

Verify that the SSID is correct; use the same encryption for router and camera. Don’t enable

MAC address filter.

4.1.11 I can’t see other cameras which in multi-device when remote access

If you want to view all the cameras on the WAN, verify that each camera you added in the

multi-device settings can be accessed by using the DDNS name and port number. Use the

DDNS domain name not camera’s LAN IP. ( for more details: How to add cameras in WAN)

4.1.12 Only see black screen or undefined characters when using remote

If you could access the login page remotely, this indicates that your DDNS settings are correct. If

you are unable to see live video but only some undefined characters, this may be due to internet

speed issues or the camera using Wi-Fi.