User's Manual
Table Of Contents
- 1 WELCOME
- 2 SOFTWARE OPERATION
- 3 How to do settings in For Administrator
- 3.1 Alias Settings
- 3.2 Date & Time Settings
- 3.3 User Settings
- 3.4 Multi-Device Settings
- 3.5 Basic Network Settings
- 3.6 Wireless LAN Settings
- 3.7 ADSL Settings
- 3.8 UPnP Settings
- 3.9 DDNS Service Settings
- 3.10 Mail Service Settings
- 3.11 FTP Service Settings
- 3.12 Alarm Service Settings
- 3.13 PTZ Settings
- 3.14 Upgrade Device Firmware
- 3.15 Backup & Restore Settings
- 3.16 Restore Factory Settings
- 3.17 Reboot Device
- 3.18 Log
- 4 APPENDIX
- 4.1 Frequently Asked Questions
- 4.1.1 I have forgotten the administrator username and/or password
- 4.1.2 Subnet doesn’t match, dbclick to change
- 4.1.3 No Pictures Problems
- 4.1.4 Can’t access IP camera in internet
- 4.1.5 IP Camera Tool could not find camera’s IP
- 4.1.6 UPnP always failed
- 4.1.7 Couldn’t find the shortcut on desktop after install IP camera tool
- 4.1.8 I can’t change the record path
- 4.1.9 I can’t find multi-device settings and record icon
- 4.1.10 Camera can not connect wireless
- 4.1.11 I can’t see other cameras which in multi-device when remote access
- 4.1.12 Only see black screen or unreasonable code when remote login
- 4.2 Default Parameters
- 4.3 Specifications
- 4.1 Frequently Asked Questions
- 5 OBTAINING TECHNICAL SUPPORT
- 6 changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment

IPCAM User Manual
4.1.10 Camera can not connect wireless
If your camera could not connect wireless after you set wireless settings and plug out the cable.
Please check whether your settings are correct or not. (details: Wireless LAN settings in Quick
Installation Guide)
Normally, camera can’t connect wireless mainly because of wrong settings.
Make sure broadcast your SSID; use the same encryption for router and camera. Share key
should not contain special characters, only word and number will be better. Don’t enable MAC
address filter.
4.1.11 I can’t see other cameras which in multi-device when remote access
If you want to view all the cameras in WAN. Make sure that each camera you add in multi-device
settings can be logon use DDNS name and port number. Use DDNS domain name to fill in the
host checkbox, not camera’s LAN IP. (details: How to add cameras in WAN)
4.1.12 Only see black screen or unreasonable code when remote login
If you could access the login page in remote place, it indicates that your DDNS settings are
correct. You could not see living video but only some undefined characters, it may be the internet
speed problems, especially the camera work on Wi-Fi.
4.2 Default Parameters
Default network Parameters
IP address: dynamic obtain
Subnet mask: 255.255.255.0
Gateway: dynamic obtain
DHCP: Disabled
DDNS: Disabled
Username and password
Default administrator username: admin
Default administrator password: No password
4.3 Specifications
ITEMS IPCAM
Image Sensor High Definition Color CMOS Sensor
Display Resolution 640 x 480 Pixels(300k Pixels)
Lens f: 2.8mm,3.6mm,6mm,8mm
Image Sensor
Mini. Illumination 0.5Lux
Lens
Lens Type Glass Lens
www.foscam.com
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