User's Manual
Table Of Contents
- 1 WELCOME
- 2 SOFTWARE OPERATION
- 3 How to do settings in For Administrator
- 3.1 Alias Settings
- 3.2 Date & Time Settings
- 3.3 User Settings
- 3.4 Multi-Device Settings
- 3.5 Basic Network Settings
- 3.6 Wireless LAN Settings
- 3.7 ADSL Settings
- 3.8 UPnP Settings
- 3.9 DDNS Service Settings
- 3.10 Mail Service Settings
- 3.11 FTP Service Settings
- 3.12 Alarm Service Settings
- 3.13 PTZ Settings
- 3.14 Upgrade Device Firmware
- 3.15 Backup & Restore Settings
- 3.16 Restore Factory Settings
- 3.17 Reboot Device
- 3.18 Log
- 4 APPENDIX
- 4.1 Frequently Asked Questions
- 4.1.1 I have forgotten the administrator username and/or password
- 4.1.2 Subnet doesn’t match, dbclick to change
- 4.1.3 No Pictures Problems
- 4.1.4 Can’t access IP camera in internet
- 4.1.5 IP Camera Tool could not find camera’s IP
- 4.1.6 UPnP always failed
- 4.1.7 Couldn’t find the shortcut on desktop after install IP camera tool
- 4.1.8 I can’t change the record path
- 4.1.9 I can’t find multi-device settings and record icon
- 4.1.10 Camera can not connect wireless
- 4.1.11 I can’t see other cameras which in multi-device when remote access
- 4.1.12 Only see black screen or unreasonable code when remote login
- 4.2 Default Parameters
- 4.3 Specifications
- 4.1 Frequently Asked Questions
- 5 OBTAINING TECHNICAL SUPPORT
- 6 changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment

IPCAM User Manual
total number is displayed in the result field as shown in Figure 2.1.
(3) The IP Cameras installed within LAN do not share the same subnet with the monitoring PC.
A prompt as shown in result field (prompt: Subnet doesn’t match, dbclick to change!). Click
the left mouse button to choose the prompt and click the right mouse, choose Network
Configuration to set the IP address of the Camera to the same subnet as LAN. (Figure 2.5)
You can choose obtain IP from DHCP server or set a static IP for the camera. (Figure 2.4)
NOTE: If you could not find the camera’s IP on the IP camera tool.
Please check if DHCP is enabled in your router, or disable MAC address filter.
Make sure that firewall or antivirus software doesn’t block the camera.
Six Options
Choose the IP Camera list and Click right mouse button; there are six options, Basic Properties,
Network Configuration, Upgrade Firmware, Refresh Camera List, Flush Arp Buffer and About IP
Camera Tool as shown Figure 2.2.
Figure 2.2
z Basic Properties
There are some devices’ information in the Basic Properties, such as Device ID, System
Firmware Version, and Web UI Version. (Figure 2.3)
If there are several cameras on the list, you can choose basic properties to check the device ID
and recognize the IP address belong to which camera you set up, such as Device ID is
00606E8C5058, you can find the same MAC ID sticker at the bottom/back of the camera.
Each camera has its only MAC ID. Sometimes, if you couldn’t find the camera’s IP on the IP
Camera Tool. May be the firewall block it, you can add this MAC ID to your router and give it a
fixed IP or add the MAC ID as a trusted site. There are two MAC addresses, one is Wired MAC
and the other is WIFI MAC.
www.foscam.com
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