User's Manual

www

.foscam.co

Shenzhen

Foscam

Intelligent

Technology

Co.,

Limited

Tel:

755

2674

5668

Fax:

755

2674

5168

2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try

again. (Figure6.7)

3 Port forwarding is not successful(Figure4.30)

Check these settings and make sure they are correct.

7.1.8 UPnP always failed

UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding

automatically because of firewall or anti-virus software. It also has much relation with router’s security settings. So we

recommend you do port forwarding manually. You can view your camera in internet successfully after you do port

forwarding manually in your router.

7.1.9 Camera can not connect wireless

If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whether

your settings are correct or not.

Normally, camera can’t connect wireless mainly because of wrong settings.

Make sure broadcast your SSID; use the same encryption for router and camera.

7.1.10 Remove the plug-in

Remove the plug-in from IE

If you need to remove the plug-in from IE, please open an IE page.

Go to Tools-->Manage Add-ons-->Show All add-ons-->then find the ocxIPcam Control, double click to remove

it.

Camera will prompt you to install the latest one when next logging.

(Do not login your camera during the deleting, or the plug-in won't removed caused it is running.)