User's Manual

ww.foscam.co

Shenzhen

Foscam

Intelligent

Technology

Co.,

Limited

Tel:

755

2674

5668

Fax:

755

2674

5168

Figure 6.6

If you allow the ActiveX running, but still could not see living video. Please change another port

number to try. Don’t use port 8000.

Figure6.7

NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX.

If you could not see video, please shut down firewall or anti-virus software to try again.

6.1.7 Can’t access IP camera in internet

There are some reasons:

1 ActiveX controller is not installed correctly

2 The port which camera used is blocked by Firewall or Anti-virus software. Please change

another port number and try again. (Figure6.7)

3 Port forwarding is not successful(Figure4.30)

Check these settings and make sure they are correct.

6.1.8 UPnP always failed

UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port

forwarding automatically because of firewall or anti-virus software. It also has much relation with

router’s security settings. So we recommend you do port forwarding manually. You can view

your camera in internet successfully after you do port forwarding manually in your router.

5.1.9 Camera can not connect wireless

If your camera could not connect wireless after you set wireless settings and plug out the cable.

Please check whether your settings are correct or not.

Normally, camera can’t connect wireless mainly because of wrong settings.

Make sure broadcast your SSID; use the same encryption for router and camera.