User's Manual

www.foscam.com
80Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
80
5.1.8 UPnP always failed
UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding
automatically because of firewall or anti-virus software. It also has much relation with router’s security settings.
So we recommend you do port forwarding manually. You can view your camera in internet successfully after
you do port forwarding manually in your router(Figure 4.29).
5.1.9 Camera can not connect wireless
If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check
whether your settings are correct or not.
Normally, camera can’t connect wireless mainly because of wrong settings.
Make sure broadcast your SSID; use the same encryption for router and camera.
5.1.10 Can’t see other cameras listed in multi-device when using remote
access
If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can
be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera’s LAN
IP. (For more details see: How to add cameras in WAN)
5.2 Default Parameters
Default network Parameters
IP address: obtain dynamically
Subnet mask: obtain dynamically
Gateway: obtain dynamically
DDNS: Embedded FOSCAM domain name
Username and password
Default admin username: admin with a blank password
5.3 S pecifications
ITEMS FI9828W
Image Sensor
Sensor High Definition Color CMOS Sensor
Display Resolution 1280 x 960 (1.3 Megapixel)
Min. Illumination 0 Lux (With IR Illuminator)
Lens
Lens Type Glass Lens
focal length f:3.7~14.8mm