User's Manual
FI-321 user manuals
26
Equipmentflip:Whenchecked,thepictureforup/down ,left/rightandthePTZ
willcollover,issuitableforbackwardssetting.
Powerfrequency:have50Hzand60Hz.UsercanchoosetheHzaccordingtothelocal
powerfrequency.
ClickApplytosaveyourchanges.
Troubleshooting
ThischapterprovidessolutionstoproblemsthatmaybearisedintheIPCAMERA
installmentandrunning.
Ifyouencountertheproblems,pleasereadthefollowingdescriptions.(The
followingexampleisbasedonWindows®Vista™andXPDescription.Ifyouare
usingadifferentoperatingsystem,yourcomputerscreen
issimilarwiththe
followingexample.)
1.Whatisremoteaccess?WhatcanIdo?
Throughremoteaccess,youcanuseawebbrowserfromanyPCconnectedtothe
InternettoaccesstheCamera.Soevenifyouarenotathome,youcanwatchthe
Cameraimages,andmanagetheCamerasettings.
Toenableremoteaccess,youcansimplyfollowtheQuickInstallationWizard.
Ifyouarenotconnectedonthecamera,makesurethefollowingitems:
....ThegreenLEDCameraonSETATE2greenlightflashes(everythreesecondsshine
5times)
....Networkconnectionisworkingproperly
...
Router'sLAN&WANconnectionisworkingproperly.
...TherouterhasenabledUPnP.
...TheroutercangetapublicnetworkIP.
...Therouterhasbeenupgradedtothelatestfirmwareversion.
...Youhavetriedtorestarttherouterbyunpluggingthepowerandthenplugit
again
Afterthecompletionoftheinspectionoftheabove,youcanre‐landing.
2.WhyphotoCamera'snetworkconnectionunreliable?
Thenetworkcablemaybeaproblem.TomakeSurethecableisworking,PINGthe
knownaddressofthedeviceinnetwork.Ifthecableconnectioniscorrectandyour
networkconnectionisworking,youshouldreceiveasimilar(bytes=32time=2ms)
reply.Anotherpossibilityisthatthereisaprobleminthenetworkthecamerause,